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What 81 owners told NHTSA about the 2016 BMW 5 Series Hybrid Sedan Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (81)Crash / fire / injury (6)Electrical system (33)Engine & cooling (27)Engine (22)Airbags (12)Transmission & drivetrain (5)Fuel system (4)Fuel System, Diesel (3)Suspension (3)Tires (3)Lights (2)

1 of 81 complaints match · Airbags · crash/fire/injury only · clear filters

Apr 9, 2018AirbagsBrakesCrash1 injury

TAKATA RECALL,, 12-20-2017 I WAS IN A COLLISION. MY VEHICLE REAR ENDED A VEHICLE WHILE TRYING TO STOP. I WAS ALONE IN MY VEHICLE. THE DRIVER SIDE STEERING WHEEL AND KNEE AIRBAGS DEPLOYED. THE PASSENGER FRONT AND REAR SIDE CURTAIN AIRBAGS DEPLOYED. THE DRIVER SIDE FRONT AND REAR SIDE CURTAIN AIRBAGS FAILED TO DEPLOY. BMW UPON MY REQUEST AND COMPLAINTS HAD THE VEHICLE CHECKED MY ONE OF THEIR ENGINEERS. WHO I WAS TOLD SAID THAT THE DRIVER SIDE CURTAIN AIRBAGS SHOULD NOT HAVE DEPLOYED. WHEN I ASKED THEM WHY WOULD THE PASSENGERS IF I WAS ALONE AND WAS TOLD OH THAT'S A SAFETY PRECAUTION DON'T WORRY ABOUT IT.

NHTSA ODI 11083916

Working with the data? Download all 81 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2016 BMW 5 Series Hybrid Sedan Phev verdict →