What 81 owners told NHTSA about the 2016 BMW 5 Series Hybrid Sedan Phev

I've gotten my car fixed multiple times and nothing has worked. My car is leaking coolant severely it overheats constantly I get the red and the yellow message. My heater is self stopped working and my car on the freeway has stopped from going 75 to 80 miles dropping all the way to 20 miles.

NHTSA ODI 11653684

Valve cover leak Oil filter housing leak Super common that these items leak in the bmw N57 diesel engines. Increased risk of fire. I am in the Facebook group with many other owners of the same engine, and almost everyone runs into the same problems by 100,000 miles.

NHTSA ODI 11652697

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11648795

The contact owns a 2016 BMW 528I. The contact stated that while attempting to activate the heating system, the heating system failed to activate. There was an abnormal coolant odor entering the vehicle through the vents. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 137,000. VIN tool confirms parts not available.

NHTSA ODI 11646327

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11646014

Leak error messages that cannot be removed until recall issue with fluid leak is fixed. Leak is corroding engine fuel lines and can cause a fire Will driving. The remedy is taking to long to be deployed. Need assistance with this issue.

NHTSA ODI 11643709

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11643475

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, there was smoke was coming from the engine compartment into the cabin of the vehicle through the air vents. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 37,000. VIN tool confirms parts not available.

NHTSA ODI 11641063

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the "Coolant Low - Please Refill", message was occasionally displayed. The contact stated that after refilling the coolant reservoir and driving for a while, the coolant level would be low again. The vehicle was not diagnosed or repaired. The approximate failure mileage was 94,000. VIN tool confirms parts not available.

NHTSA ODI 11639444

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11639060

I have an Issue with my car cause Engine Coolant smells like oil burning and smoke coming inside the car through AC and also having a recall issue but no remedy available with BMW so spend my money and get repaired from outside mechanic, BMW reported me that if there is no remedy available right now so we can't do anything so I get repaired outside and spend 1500$.

NHTSA ODI 11636766

The contact owns a 2016 BMW 528I. The contact stated that there was an abnormal burning odor coming from the vehicle while at a stop. The contact detected fumes underneath the hood and there was oil on the alternator. The contact stated that the tires were replaced, but the vehicle was not aligned. The contact stated that the driveshaft had dropped and was making an abnormal rubbing sound. The oil light was illuminated. The vehicle was taken to an independent mechanic who determined that the rear differential needed to be replaced. The vehicle was repaired, but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electricals System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer for a routine oil change and the contact was made aware of an oil leak. The vehicle was diagnosed again, and the contact was informed that the rear differential needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 151,198. VIN tool confirms parts not available.

NHTSA ODI 11634664

Do to the water pump recall and the water pump electrical connector on my vehicle, it is no longer in driving condition and has caused engine overheating and damage. I am still paying for a car I cannot drive. I need help

NHTSA ODI 11631740

The contact owns a 2016 BMW 528I. The contact stated while driving 50-60 MPH, there was smoke coming from underneath the hood and out of the exhaust pipes. The coolant temperature warning light and several other unknown warning lights were illuminated. The vehicle sputtered and stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the water pump had failed, causing several damages to the vehicle, including engine failure. The vehicle had not been repaired due to the cost. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

NHTSA ODI 11631745

The contact's wife owns a 2016 BMW 528I. The contact stated that the vehicle was experiencing excessive coolant consumption. The low coolant warning light was illuminated. Additionally, the contact stated while his wife was driving at approximately 35 MPH, the driver noticed that there was steamy smoke coming out from underneath the hood. The driver pulled to the side of the road and noticed that fluid was leaking underneath the engine. The vehicle was taken to Sunshine Auto, where the contact's wife was informed that coolant was leaking. The mechanic informed the contact that the turbo needed to be taken out for a diagnostic test. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

NHTSA ODI 11629030

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11628628

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact received a message displaying a hazard symbol for the driver restraint system. The vehicle was taken to the dealer who diagnosed the fault for the driver’s side air bag Intel Stage 2. The dealer confirmed that there was an internal disconnect with the air bag that needed to be replaced. The vehicle was not repaired. The dealer confirmed that the part for the recall repair was not yet available. The manufacturer was made aware of the failure and confirmed that the repair was not included in the recall or covered under warranty. The failure mileage was 17,700. VIN tool confirms parts not available.

NHTSA ODI 11625951

This recall campaign begins Aug 2024. As of today 11-15-24, the dealership still stated, "remedy is unavailable". This is not acceptable. What should I do next?

NHTSA ODI 11625556

The contact owns a 2016 BMW 528I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the image on the instrument panel was blank. The contact also noticed smoke coming from the exhaust. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

NHTSA ODI 11622955

The contact owns a 2016 BMW 528I. The contact stated while driving 30-35 MPH, the message that the engine was overheating was displayed. The contact pulled over to the side of the road and allowed the engine to cool down. The contact resumed driving; however, the failure recurred several times while driving; requiring the contact to pull over to the side of the road several times for several minutes. The vehicle was towed to the residence. The contact stated that he was mechanically inclined and had replaced the thermostat and the coolant temperature sensor. Upon further inspection, the contact noticed that the water pump's electrical connector had melted, and the water pump was damaged. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 117,000. VIN tool confirms parts not available.

NHTSA ODI 11621955

The contact owned a 2016 BMW 528I. The contact stated that while driving at 30 -35 MPH with the windows down, there was a smoke odor present. The contact pulled over into a parking lot and smoke was discovered coming from the front of the vehicle. The vehicle suddenly engulfed in flames as the contact was still seated in the vehicle. The contact was able to safely exit the vehicle. The fire department arrived on the scene and was able to extinguish the fire. The origin of the fire was unknown. It was unknown if a fire report was filed. No injuries were sustained. The vehicle was towed to an independent mechanic who determined that the vehicle was destroyed and the cause was unknown since the fire destroyed the front end of the vehicle including the dashboard and both front driver and passenger side door panels were melted. The dealer was not contacted. The manufacturer was not made aware of the failure. The VIN was included in NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System) however, the part to do the recall repair was unavailable. The failure mileage was 120,000. VIN tool confirms parts not available.

NHTSA ODI 11621539

The contact owns a 2016 BMW 528I. The contact stated while driving at various speeds, there was smoke coming through the A/C vents and coming from underneath the hood. The check engine warning light and an unknown warning light were illuminated. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

NHTSA ODI 11621241

Passenger restraint system malfunction, available for inspection. Passenger side air bag will not work if in an accident Problem has been confirmed by dealer Warning lamp appeared approximately 4-5 weeks ago, prior to that no symptoms. Just happened all of a sudden.

NHTSA ODI 11616563

On our 2016 BMW 528i, the valve cover had to be replaced at 82,723 miles. We took the car in to Galleria BMW in D'Iberville, MS on [XXX] for an oil change and the mechanic reported there was oil on the engine and that he needed to replace the valve cover because this was a fire hazard. I was surprised the valve cover needed to be replaced and not just the gasket. Their service advisor said due to the high heat environment and age, the plastic valve cover would wear and deteriorate like a tire. I thought, what if this happened when I did not need an oil change and drove a few thousand miles with leaking oil on my engine. I think it is appalling plastic parts would be used in that environment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11615371

Some wires within the steering wheel deteriorated causing my driver air bag to no longer be connected and my horn no longer works to alert other drivers.

NHTSA ODI 11613768