What 62 owners told NHTSA about the 2015 Volkswagen Tiguan Ltd

THE AIRBAG WARNING LIGHT CAME ON, AND THE CONTROLS ON THE STEERING WHEEL DO NOT WORK, AND THE HORN WILL NOT WORK.

NHTSA ODI 11099378

OCT 19TH, 2017 CLOCK SPRING BROKE, WHILE EXITING OUT OF PARKING LOT, FOLLOWED BY AIRBAG WARNING LIGHT APPEARING ON DASHBOARD, ALONG WITH ALARM SOUND. AS I CONTINUED TO DRIVE ON SIDE STREET, I WAS NOT ABLE TO USE MY HORN AS ANOTHER STARTED TO ENTER MY LANE. UPON RETURN TO PARKING LOT, WHILE CAR WAS IN DRIVE, MY STEERING WHEEL LOCKED UP. I BROUGHT THE CAR INTO MY DEALERSHIP FOR REPAIRS THAT NEXT MORNING (10/20) MARCH 15TH, 2018 THE CLOCK SPRING FAILED FOR 2ND TIME, SO I BROUGHT IT BACK TO THE SAME DEALERSHIP FOR REPAIRS (AIR BAG WARNING LIGHT CAME ON SAME AS BEFORE) AND YESTERDAY MAY 14TH, 2018 THE CLOCK SPRING FAILED FOR 3RD TIME. I REQUESTED A TOW TRUCK TO TRANSPORT THE CAR TO THE SAME DEALERSHIP, AS I DO NOT FEEL THAT THIS CAR IS SAFE TO DRIVE AT THIS TIME. IT IS CURRENTLY BEING SERVICED TO REPLACE THE CLOCK SPRING.

NHTSA ODI 11093986

MY VEHICLE ONLY HAS 42000 MILES ON IT. 6000 MILES OVER WARRANTY. AS I WAS TURNING I HEARD A RATTLING AND THE AIRBAG LIGHT CAME ON, HORN DOESN'T WORK AND STEERING WHEEL BUTTONS DO NOT WORK. DEALERSHIP SAID IT'S THE STEERING WHEEL CLOCK SPRING IN THE STEERING WHEEL. SAME ISSUE AS 2010-2014 RECALLS. THE PART IS DEFECTED AND DEALERSHIP REFUSES TO PAY FOR IT. IF I WRECK THE AIRBAG WILL NOT WORK.

NHTSA ODI 11051148