Oct 14, 2019Electrical systemEngineFuel system
THE VEHICLE INTERMITTENTLY WILL NOT UNLOCK/RELEASE THE CHARGING CONNECTOR FROM THE CONNECTION PORT. WHEN THIS OCCURS, THE EMERGENCY RELEASE PROCEDURE FOR THE VEHICLE WILL NOT RELEASE THE CHARGING CONNECTOR. THE CHARGING STATUS INDICATOR IS RED. EVENTUALLY CONNECTOR FINALLY RELEASES BUT AFTER EITHER HOURS OF WAITING OR SOMETIMES HITTTING THE CONNECTOR TO JAR IT FREE. DURING THE LOCKED CONDITION, THE VEHICLE IS NOT MOVEABLE - WILL NOT OPERATE. IF IT OCCURS AT A PUBLIC CHARGER, THE CAR IS LITERALLY TIED TO THE CHARGER AND BUILDING, UNABLE EVEN TO BE TOWED. CHARGERS CAN BE IN SOME KIND OF BLEAK, SCARY PLACES. NOT ALWAYS WHERE YOU WANT TO BE TRAPPED ALONE AT NIGHT. THERE ARE MANY REPORTS BY OTHER OWNERS/DRIVERS OF THE SAME YEAR AND MODEL, SEE: HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=839&START=10 OR HTTPS://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?9292185-NOW-CHARGER-PORT-WON-T-RELEASE-CHARGER-CONNECTER! OR HTTPS://WWW.MYVWEGOLF.COM/FORUM/VIEWTOPIC.PHP?F=12&T=158&START=30 . THERE ARE OTHERS ALSO.
NHTSA ODI 11268374
Dec 22, 2016Electrical systemEngine
I EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!". I COULDN'T USE MY CAR. I HAD TO WAIT FOR COUPLE OF MINUTES AND AFTER THIS EVERITHING WAS BACK TO NORMAL
NHTSA ODI 10937081
Oct 22, 2016Electrical systemEngineFuel system
AT ABOUT 17500 MILE ON ODOMETER, I HAD JUST UNPLUGGED THIS ELECTRIC CAR FROM A PUBLIC LEVEL 2 CHARGING STATION AND SAW A WARNING "ERROR: ELECTRICAL SYSTEM. STOP!". I ASSUMED IT WAS JUST A LIGHT WHEN FIRST TURNING THE CAR ON SO SHIFTED INTO REVERSE. ( I WAS PARKED IN A STANDARD PARKING LOT, RACKING THE CHARGER. THE CAR STARTED ROLLING OUT OF THE SPOT, BUT HAD NO POWER. I WAS ABLE TO APPLY THE BRAKES AND NOT ROLL INTO TRAFFIC. THE CAR WAS TOWED TO VW AND I AM TOLD THAT TWO SEPERATE SMALL BATTERIES HAD A PROBLEM AND NEEDE TO BE REPLACED. THIS HAS OCCURRED AND THE CAR SHOULD BE RETURNED IN A FEW DAYS. I'M WORRIED ABOUT ANOTHER FAILURE HAPPENING WHEN I AM DRIVING WITH KIDS IN CAR, AS HAS BEEN REPORTED ON YOUR SITE.
NHTSA ODI 10918074
Dec 9, 2015Electrical systemEngine
I JUST EXPERIENCED THIS ERROR "ELECTRICAL SYSTEM FAILURE: STOP!" ON THE WAY HOME FORM SAN FRANCISCO TO OAKLAND THANKFULLY I WAS ALREADY OVER THE BAY BRIDGE. THE CAR JUST LOST POWER AND STOPPED. AFTER THE CAR STOPPED I PUT ON THE HAZARDS PUT ON THE BREAK AND TURNED THE CAR OFF I HAD TO DO ABOUT 5 ATTEMPTS TO TURN THE CAR OFF, WHILE STILL IN THE CAR I LOCKED THE CAR THEN RE OPENED IT WITH THE KEY FOB AND PUSHED THE START BUTTON THE CAR CAME BACK TO LIFE AND THE DASH READ "READY" IN GREEN. I WAS THEN ABLE TO DRIVE THE CAR HOME. I DECIDED TO TAKE IT TO THE DEALER TODAY INSTEAD OF WAITING UNTIL TOMORROW NO POINT IN WASTING A DAY. THE ERROR "ELECTRICAL SYSTEM FAILURE: STOP!" HAPPENED AGAIN 3 TIMES EACH TIME I WAS ABLE TO TURN OF THE CAR WAIT AND TURN IT BACK ON AGAIN ALTHOUGH IT DROVE IT DEFINITELY FELT WRONG AND I KEPT IT UNDER 25MPH.
NHTSA ODI 10809311
Dec 1, 2015Electrical systemElectronic Stability Control (esc)Engine
THE E-GOLF WAS IN MOTION ON A PEDESTRIAN ROAD, THE VEHICLE STOPPED WITHOUT WARNING. THEN, A MESSAGE DISPLAYED STATING SOMETHING LIKE "ERROR: ELECTRICAL SYSTEM." THE CAR WOULD NOT MOVE AT ALL. THE CAR WAS TURNED OFF AND ON AGAIN, YET NOTHING HAPPENED; IT COULD NOT BE RESTARTED, THE WINDOWS WOULDN'T ROLL DOWN, AND THE CAR HAD TO THEN BE PUSHED TO THE SIDE OF THE ROAD IN "NEUTRAL" FOR SAFETY. THE CAUSE OF THIS PROBLEM WAS UNKNOWN. ROADSIDE ASSISTANCE WAS CALLED AND THE CAR WAS TOWED TO THE LOCAL VOLKSWAGEN DEALERSHIP/SERVICE CENTER. THE SERVICE PEOPLE AT THE DEALERSHIP DID NOT KNOW WHAT THE PROBLEM WAS AND THEY CALLED VOLKSWAGEN FOR A SPECIALIST TO COME OUT. A SPECIALIST CAME ABOUT A WEEK LATER AND THE SPECIALIST ALSO WAS UNABLE TO DETERMINE THE PROBLEM, HOWEVER, A WEEK LATER THE DEALERSHIP SERVICE CENTER CONCLUDED THAT THE PROBLEM WAS THE AIR CONDITIONER COMPRESSOR VIA VOLKSWAGEN (THE DEALERSHIP SERVICE CENTER CLAIMS THAT VOLKSWAGEN CALLED THEM AND TOLD THEM THAT).
NHTSA ODI 10807870