What 27 owners told NHTSA about the 2015 Toyota Venza

The contact owns a 2015 Toyota Venza. The contact stated that a drunk driver hit her vehicle on the driver's side while stopped at a stoplight. The contact stated that the airbags did not deploy upon impact. The contact was taken to the hospital and was treated for her injuries. The front seat passenger sustained shoulder injuries. A police report was filed at the scene. The whereabouts of the other driver were unknown. The vehicle was initially towed from the scene to an independent tow yard and then to an independent body shop where the vehicle was repaired. The contact recently received a recall notice for NHTSA Campaign Number: 21V257000(AIR BAGS) which she linked to her failure. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was approximately 92,000.

NHTSA ODI 11421631

MY VEHICLE WAS NOT LISTED UNDER THE RECALL FOR AIRBAGS. YET, YESTERDAY I WAS INVOLVED IN A FAIRLY SERIOUS T-BONE COLLISION THAT AFFECTED THE ENTIRE FRONT END OF MY VENZA AND NO AIRBAGS WENT OFF. IT WAS A CITY STREET INTERSECTION AND BOTH VEHICLES WERE MOVING ABOUT 30 MILES PER HOUR. NEITHER THE DRIVERS OR PASSENGER SIDE DOORS WOULD OPEN FROM THE IMPACT SO WHY NO AIR BAGS?...UPDATED 01/25/16 *BF

NHTSA ODI 10820401