What 228 owners told NHTSA about the 2015 Toyota Sienna

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ONE TOYOTA IN OAKLAND, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WERE CONSTANTLY OPENING INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MIKE WOOD TOYOTA OF UNIONTOWN 1 MARY JANE WOOD DRIVE, UNIONTOWN, PA 15401) WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO CONFIRMED THAT THE VIN WAS INCLUDED IN A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKELAND TOYOTA LOCATED AT 2925 MALL HILL DR, LAKELAND, FL 33810; (863) 688-5451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED THE FOLSON LAKE TOYOTA DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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POWER DOOR MALFUNCTION. THE RIGHT BACK PASSENGER DOOR AT TIMES WOULD RANDOMLY CLOSE ON ITS OWN AND OTHER TIMES THE DOOR BEEPS, BUT DOES NOT CLOSE. IT HAS HAPPENED AT LEAST 5 TIMES IN THE PAST 6 MONTHS. IT HAPPENED AGAIN TODAY, 7/3/17.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PHILPOTT TOYOTA (2229 US-69, NEDERLAND, TX 77627) WHO STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO WAIT FOR FURTHER DIRECTION FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN A REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER,THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S DOOR WOULD SUDDENLY OPEN. THE CONTACT CALLED THE JOSEPH TOYOTA DEALER AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1703012260. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 08/23/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO REPAIR SOLUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT VARIOUS SPEEDS, THE PASSENGER SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUBURN TOYOTA IN AUBURN, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ *TR

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TOYOTA RECALL 16V858 FROM NOVEMBER 2016 FOR SLIDING DOOR IN TOYOTA SIENNA. PARTS ARE STILL UNAVAILABLE TO REPAIR THIS DEFECT WHICH COULD BE VERY DANGEROUS. AT LEAST THAT'S WHAT VENTURA TOYOTA IS TELLING US. CAN YOU PUT PRESSURE ON TOYOTA TO PROVIDE REPAIRS TO FIX THE DEFECT WITH THE SLIDING DOORS? TODAY IS JUNE 9, 2017, OVER 6 MONTHS LATER.

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TOYOTA STATED IN THEIR RECALL THAT THERE WOULD BE RESOLUTION BEFORE JANUARY, IT IS NOW JUNE AND STILL NO RESOLUTION ON PASSENGER DOOR RECALL

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH SLIDING DOORS ON THE VEHICLE WOULD INDEPENDENTLY OPEN WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE CONTACT DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT WAS DENIED A LOANER VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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BACK POWER DOOR ON PASSENGER SIDE OPENED WHILE DRIVING ON PALATINE ROAD EXPRESS. I WAS TRANSPORTING A BICYCLE IN THE BACK SEAT AND INSIDE PANEL WAS DAMAGED WHEN DOOR OPENED AND WE WERE TRYING TO MANUALLY CLOSE THE DOOR. I CONTACTED TOYOTA ABOUT THE INCIDENT AND THEY INSPECTED THE VEHICLE AND REFUSED TO ACKNOWLEDGE THEIR LIABILITY.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER STATED THAT THEY DID NOT HAVE A TIME FRAME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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THEIR IS A RECALL ON THE AUTOMATIC SLIDING DOORS BUT TOYOTA HAS FAILED TO CORRECT THE ISSUE. THE BACK DOORS UNLATCH AUTOMATICALLY AND HAVE PROPELLED OPEN TWICE WHILE I WAS DRIVING MY CHILDREN!! I BROUGHT IT INTO SERVICE AND THEY TOLD ME THEY DISABLED THE ELECTRONIC OPENING FUNCTION AND I WOULD HAVE TO OPEN AND CLOSE THE DOORS MANUALLY UNTIL TOYOTA HAS PERMANENT SOLUTION. IT TURNS OUT THEY ONLY PRESSED THE POWER SWITCH ON MY DASH BOARD AND THE DOORS CONTINUE TO UNLATCH AUTOMATICALLY. I WILL MANUALLY CLOSE THE DOOR AND ONCE DRIVING I HEAR THEM TRYING TO OPEN. I'VE HAD TO PULL OVER AND MANUALLY SHUT THEM TIGHT BUT LAST NIGHT IT FLEW OPEN WHILE I WAS DRIVING WITHOUT ANY WARNING THAT IT HAD UNLATCHED!! I'M PAYING $420.00 A MONTH IN A LEASE CONTRACT FOR A CAR THAT IS UNSAFE. TOYOTA HAS FAILED TO REMEDY THE PROBLEM AND DEALERS REFUSE TO HELP ME GET OUT OF THIS VEHICLE DESPITE THE FACT THAT IT IS DANGEROUS!

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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SLIDING DOOR RECALL PAPER ADVISED TO TURN OFF THE AUTOMATIC DOOR FEATURE. I HAVE DONE SO. WHEN CLOSING SIDE SLIDING DOOR, IT DOES NOT LATCH PROPERLY. THREE TIMES I HAVE HAD THE DOOR SLIDE OPEN WHEN PULLING OUT OF A PARKING SPACE, BECAUSE THE DOOR FAILED TO LATCH PROPERLY. CONTACTED TOYOTA CORPORATE, AND THEY DID NOTHING TO RESOLVE THE ISSUE. THEY DO NOT HAVE AN ETA ON WHEN THE AUTOMATIC DOORS WILL BE FIXED. THIS POSES A HUGE SAFETY RISK FOR MY 2 CHILDREN. I'M WORRIED THAT THE DOORS MAY OPEN WHEN DRIVING DOWN THE ROAD OR HIGHWAY. I HAVE ASKED CORPORATE IF THEY WOULD BE WILLING TO HELP FACILITATE GETTING ME OUT OF THE SIENNA AND INTO A DIFFERENT VEHICLE, BY PROVIDING SOME FINANCIAL ASSISTANCE. I DID NOT ASK FOR A "BUY BACK". I SIMPLY ASKED IF THEY WOULD BE WILLING TO GIVE ME $2-$3K ASSISTANCE AS A GESTURE OF GOOD FAITH TO ENSURE THAT MY KIDS COULD REMAIN SAFE. THEY DECLINED. EVEN AFTER LEARNING OF THE DOOR ISSUES THAT I HAVE SPECIFICALLY HAD, THEY DID NOT SEEM TO CARE .... AT ALL ..... THAT THEY DOORS ARE OPENING UNPROMPTED AND THEY DID NOT OFFER TO LOOK AT THE DOORS AND TRY TO FIX THEM, EITHER. ALL THEY SEEM TO CARE ABOUT IS THEIR FINANCIAL BOTTOM LINE, AND NOT THE SAFETY OF THE PASSENGERS IN THE VEHICLE THAT THEY SOLD ME.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE AUTOMATIC DOOR FEATURE WAS DEACTIVATED, IT CONTINUED TO ACTIVATE INDEPENDENTLY. AS A RESULT, THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE: BODY). THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER SLIDING DOOR WOULD CLOSE AUTOMATICALLY WITHOUT ACTIVATION. WHEN ATTEMPTING TO OPEN THE DOOR AT TIMES, THE DOOR WOULD FAIL TO OPEN PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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TL

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