What 302 owners told NHTSA about the 2015 Toyota RAV4 Plug-in Hybrid

FRONT END COLLISION- DIRECT HIT-2015 TOYOTO RAVE 4 -AIR BAGS DID NOT DEPLOY.CAR A HIT CAR B, CAR A GOING 50, HIT CAR B GOING 15 MPH. CAR B TOTALED

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MYSELF, MY DAUGHTER AND MY DAUGHTER'S FATHER WERE TRAVELING SOUTHBOUND ON INTERSTATE 89 TOWARDS BURLINGTON, VT. WE HEARD AN EXTREMELY LOUD BANG. IT SOUNDED LIKE AN EXPLOSION OR A GUN SHOT. THE SUNROOF HAD EXPLODED, NOT FROM ANY DEBRIS OR ROCK'JUST EXPLODED. IT WAS A TERRIFYING EXPERIENCE. LUCKILY WE ONLY GOT MINOR CUTS FROM THE GLASS. THIS HAPPENED ON A BUSY HIGHWAY. THANKFULLY I MAINTAINED CONTROL OF THE CAR DESPITE THE EXPLOSION AND PULLED TO THE SIDE OF THE HIGHWAY. WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE IN ANOTHER CAR. NOW I AM FINDING OUT HOW OFTEN THIS TYPE OF THING HAPPENS AND WHY IS NOTHING BEING DONE ABOUT THIS. SUNROOFS NEED TO BE RECALLED. IT IS HORRIFYING THAT THIS HAS NOT BEEN ADDRESSED. IN ALL HONESTY, THIS PROBABLY WON'T CHANGE UNTIL SOMEONE DIES AS A RESULT OF THIS.

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TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE CONTACT STARTED THE VEHICLE AND ATTEMPTED TO DRIVE FORWARD, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT PASSENGER TIRE OF A PARKED AND UNOCCUPIED VEHICLE. AFTERWARDS, THE ENGINE RPMS INCREASED AND THE VEHICLE CONTINUED TO REV EVEN THOUGH THE CONTACT WAS DEPRESSING THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT STATED THAT THE VEHICLE PROCEEDED TO MOVE BACKWARDS WHILE THE BRAKE PEDAL WAS STILL DEPRESSED. THE PASSENGER WAS ABLE TO REACH THE GEAR SHIFT AND PLACE IT IN THE PARK POSITION TO STOP THE VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

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CAR STALLED SO I PULLED OVER. THERE WAS SMOKING UNDER THE HOOD. WITHIN MINUTES IT TURNED INTO A BIG FIRE. FIRE DEPARTMENT HAD TO BE CALLED.

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I WAS STOPPED AT A LIGHT. IT WAS MY TURN TO GO, I PROCEEDED TO GO STRAIGHT WHEN ANOTHER CAR RAN THE STOP LIGHT AND I WAS T-BONED ON THE DRIVERS SIDE WHEN A DRIVER RAN A LIGHT. THE CAR WAS TOTALED. THE NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE EXPECTED THE SIDE AIRBAG TO DEPLOY IF THE HIS WAS BAD ENOUGH TO TOTAL THE CAR. I WAS TOLD BY THE DEALER THE AIR BAGS KNOW WHEN IT IS A LIFE THREATENING SITUATION.

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HEAD ON COLLISION AT 48MPH AFTER BEING SIDESWIPED. NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.THIS INCIDENT OCCURRED ON A 4 LANE HIGHWAY.

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TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT ANOTHER VEHICLE WAS APPROACHING HEAD ON TOWARDS HIM. THE CONTACT ATTEMPTED TO AVOID A CRASH AND MOVED OVER TO THE OTHER SIDE OF THE HIGHWAY; HOWEVER, THE OTHER VEHICLE DID THE SAME THING. THE OTHER VEHICLE STRUCK THE CONTACT ON THE PASSENGER SIDE OF THE VEHICLE. A POLICE REPORT WAS FILED. THE AMBULANCE WAS CALLED AND FOUR OUT OF THE FIVE OCCUPANTS WERE TRANSPORTED TO THE HOSPITAL. A TEN YEAR OLD OCCUPANT WAS AIR LIFTED TO THE HOSPITAL AND LATER DIED. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. PRIOR TO THE CRASH, THE CONTACT WAS ALERTED THAT THE REAR PASSENGER SIDE SEAT BELT WAS DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (NORTH HOLLYWOOD TOYOTA, 4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602) FOR REGULAR MAINTENANCE. THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT BELT WAS DEFECTIVE AND AN APPOINTMENT WAS SCHEDULED FOR FEBRUARY 17, 2018. THE CRASH OCCURRED THE DAY BEFORE THE APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

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TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING LESS THAN 5 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND TWO PASSENGERS SUSTAINED MINOR INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO EXPRESS TOWING'S FACILITY. A POLICE REPORT WAS FILED. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

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VEHICLE WAS MAKING A LEFT TURN, WHEN ANOTHER VEHICLE WENT THROUGH A 'RED' LIGHT AND HIT IT ON THE RIGHT FENDER. FENDER CAME OFF. OTHER VEHICLE HAD FRONT SMASHED IN AND AIRBAGS DEPLOYED. THE AIR BAGS DID NOT DEPLOY IN THE TOYOTA. DRIVER WAS WEARING SEATBELT, BUT LACK OF AIRBAG CAUSED DRIVERS ARM AND CHEST TO HIT STEERING WHEEL AND LEGS TO HIT OTHER COMPONENTS.

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TAKATA RECALL - THE 3 SEAT BELTS IN THE BACK DO NOT LOCK WHILE IN MOTION. MY 6YR. SON IS CONSTANTLY SLIDING WHILE THE VEHICLE IS IN MOTION. IT OCCURS WHEN THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING, APPLYING THE BRAKES, ABRUPTLY SWAYING TO RIGHT OR LEFT TO AVOID COLLISION, ETC.

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THE CAR STARTED ON FIRE AS I WAITED FOR A PARKING SPACE IN A PARKING LOT.

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WHEN I GOT INTO A CAR ACCIDENT MY AIRBAGS DIDN'T COME OUT.

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I WAS PULLING IN A PARKING SPACE AT THE BACK OF THE BUILDING IN WHICH I WORKED. I TURNED RIGHT INTO MY SPACE GOING ABOUT IDLE SPEED. I TOOK MY FOOT OFF THE BRAKE TO MOVE INTO THE SPACE WHEN IT TOOK OFF AND WENT INTO THE BUILDING. I MISSED THE SENSOR BY A QUARTER OF AN INCH AND THE AIR BAGS DID NOT DEPLORE. I HAD THE BLACK BOX READ BY TOYOTA AND THEN THEY NEVER CALLED ME BACK TO EXPLAIN THE "BOOK" OF PAPERS THAT GAVE ALL SORTS OF INFORMATION WHICH I REALLY DON'T UNDERSTAND. AFTER ABOUT TWO OR THREE MONTHS IT HAPPENED AGAIN WHEN MY HUSBAND WAS DRIVING AND CAME TO A FOUR WAY STOP ON A CITY STREET. WHEN IT LET UP OFF THE BRAKE THE CAR TOOK OFF AND SINCE HE HAD ABOUT A HALF MILE OF STREET HE LET IT GO. IT TOOK HIM AT 40 MPH FOR THE WHOLE WAY. HE HAD TROUBLE WHEN HE HIT THE BRAKE TO MAKE IT STOP. HE HAD TO PUMP THEM SEVERAL TIMES. THIS CAR HAD DONE THIS 7 OR 8 TIMES TO US. WE TALKED TO THE DEALERSHIP AND BECAUSE IT WAS LEASED THEY COULDN'T HELP. SO WE HAVE KEPT THE CAR AND I DRIVE IT WITH MY HAND ON THE GEAR SHIFT AND WHEN PULLING INTO PARKING SPACES I KEEP MY FOOT ON THE BREAK AND SOMETIMES PUT IT INTO NEUTRAL. I FEEL THIS CAR IS VERY DEFECTIVE. TOYOTA HAS READ THE BLACK BOX TWICE AND NEVER GOT BACK TO US TO EXPLAIN IF THEY KNOW WHY THIS DOES THIS THE CRASH CAUSED 8000 TO THE CAR AND 16000 TO THE BUILDNG

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UNINTENDED ACCELERATION WHILE IN DRIVEWAY WHICH CAUSED MY CAR TO CAREEN INTO A WOOD SHED AND MY HUSBAND'S CAR IN THE DRIVEWAY.

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AS I WAS PULLING INTO MY PARKING LOT, I PRESSED THE BRAKE TO STOP THE VEHICLE. WHEN I MOVED MY GEARSHIFT INTO THE PARK POSITION, MY CAR JUMPED THE CURB AND DROVE INTO MY EXTERIOR WALL. AFTER THE COLLISION, THE CAR THEN STARTED DRIVING BACKWARDS AT AN ACCELERATING SPEED. AFTER JUMPING BACK INTO THE PARKING LOT, I CRASHED INTO A CAR PARKED BEHIND ME, WHICH MADE THE CAR FINALLY STOP. THE AIRBAGS DID NOT DEPLOY DURING EITHER COLLISION. BY THE END, THE VEHICLE HAD BEEN TOTALED.

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VEHICLE DID NOT RESPOND TO BRAKING (POSSIBLE STALLING, LOSS OF CONTROL OF VEHICLE), RESULTING IN A SEVERE CRASH INVOLVING TWO PARKED CARS AND PROPERTY, INJURY TO DRIVER, AND TOTAL LOSS. THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED GOING DOWN HILL DUE TO HAVING NO CONTROL OVER THE VEHICLE. BECAUSE DRIVER WAS UNABLE TO STOP, THE VEHICLE RAN TWO STOP SIGNS. THE CRASH RESULTED IN THE VEHICLE CRASHING INTO TWO PARKED CARS, "JUMPING" THOSE VEHICLES AND RUNNING INTO A HOME. THE VEHICLE WAS TWICE PREVIOUSLY REPAIRED UNDER WARRANTY FOR STALLING. OCCASION 1 (14K MILES): VEHICLE STALLED AT STOPLIGHT AND KEY LIGHT WAS FLASHING. ERROR CODES P1605 AND P219A AT THE TIME. OCCASION 2 (16K MILES): VEHICLE STALLED TWICE WHILE STOPPED, ON THE SAME DAY. THE VEHICLE WAS SHAKY AT THE STOPLIGHT AND MULTIPLE WARNING LIGHTS CAME ON, CODE P1605 (2ND REPAIR). *TR

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POWER STEERING WENT OUT AND BRAKES FAILED , DURING AN EVASIVE MANEUVER ..ON OR 11. 2015 : WHICH SUBSEQUENTLY IMPACTED A TREE

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TAKATA RECALL. I WOULD LIKE MORE INVESTIGATION REGARDING WHEN A CAR IS REPAIR PER SPECIFICATION AND STATE LAW. HOW IS THAT A COMPANY TAKE CONTROL OF THE VALUE AND HISTORY OF THE CAR. BUT IS NOT REPORTED THE CORRECT WAY WHEN THE REPAIR IS DONE. AFFECTING THE OWNER OF THE VEHICLE.

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TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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WHILE PULLING UP TO A GAS PUMP THE CAR SUDDENLY ACCELERATED. IT WENT FROM ZERO TO 40 MILES PER HOUR. I WAS IN THE PASSENGER SEAT AND MY HUSBAND WAS DRIVING. HE PUMPED THE BRAKES BUT CAR MADE A LOUD REVVING NOISE AND WOULD NOT STOP. MY HUSBAND WAS ABLE TO AVOID HITTING A TRUCK, BUT THE CAR WENT OVER A CONCRETE MEDIANO AND ONLY CAME TO A STOP WHEN THE EMERGENCY BRAKE WAS PULLED. THE CAR WAS FILLED WITH AIRBAG SMOKE EVEN THOUGH THE AIRBAGS DID NOT DEPLOY. A WITNESS SAID THAT HE COULD TELL IT WAS A MECHANICAL ISSUE BECAUSE OF THE LOUD REVVING NOISE THE CAR WAS MAKING. TOYOTA HAS NOT BEEN ABLE TO TELL US WHAT HAPPENED. THEY DID NOT FIND A PROBLEM WITH BRAKES OR ACCELERATOR. THE CAR HIT THE MEDIAN SO HARD THAT THE FRAME HAS BEEN BENT. EVEN THOUGH WE HAVE BEEN LOYAL TOYOTA CUSTOMER FOR OVER 20 YEARS, MY HOPE IS THAT THEY TOTAL THE CAR SO THAT I DON'T EVER HAVE TO DRIVE IT AGAIN. OUR TOYOTA CASE # IS1604122141. I KNOW THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES-THERE IS NO DOUBT IN MY MIND THAT THERE IS A SERIOUS PROBLEM WITH THAT CAR.

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INTERMITTENT BRAKE FAILURE. TWO INSTANCES OF BRAKES FAILING TO ENGAGE WHEN PRESSURE APPLIED. FIRST INSTANCE CAUSED CAR TO CRASH INTO CONCRETE MEDIAN; NO DAMAGE TO VEHICLE OR STRUCTURE AND INCIDENT NOT REPORTED. SECOND BRAKE FAILURE APRIL 14, 2016 AS CAR WAS DESCENDING PARKING LOT DRIVEWAY (DOWNHILL SLOPE) AND DRIVER APPLIED BRAKES. BRAKES FAILED TO ENGAGE. AS DRIVER WAS ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE THE CAR CAREENED OVER A COMMENT CURB, THROUGH A CHAIN LINK FENCE AND INTO A GAS MAIN AND APARTMENT BUILDING WALL. DRIVER SUSTAINED SOME INJURY TO NECK AND BACK DUE TO FORCE OF IMPACT. AIRBAG DID NOT DEPLOY. CAR WAS TOWED OUT OF ACCIDENT BACK ON TO THE ACCESS ROAD. POLICE OFFICERS IN TAKOMA PARK, MD THEN TESTED CAR. ACCIDENT REPORT DESCRIBES "IMPACT AND DAMAGE" AS "DISABLING", HOWEVER OWNER WAS TOLD TO DRIVE THE CAR HOME. DRIVER IS NOT FLUENT IN ENGLISH AND DUE TO TRANSLATION ERRORS THE POLICE REPORT DOES NOT ACCURATELY REFLECT THE ACTUAL CAUSE OF ACCIDENT. CAR IS NOW AT DARCARS TOYOTA IN ROCKVILLE WITH AT LEAST $12,000 IN REPAIRS PENDING. OWNER HAS AUTO INSURANCE AND CAR WILL BE REPAIRED OR TOTALED OUT. HOWEVER, OWNER IS (UNDERSTANDABLY) TERRIFIED TO DRIVE THE RAV4 AGAIN FOR FEAR THAT THE BRAKES WILL FAIL A THIRD TIME - WITH POSSIBLLY CATASTROPHIC CONSEQUENCES TO DRIVER AND OTHERS. OWNER SPEAKS LIMITED ENGLISH AND IS A FRIEND OF THE FAMILY. I AM CONCERNED FOR NOT ONLY HER SAFELY, BUT THE SAFELY OF OTHERS EITHER FROM AN ACCIDENT THAT COULD BE CAUSED BY THIS CAR OR A SERIOUS MALFUNCTION THAT AFFECTS A GREATER NUMBER OF RAV4'S ON THE ROAD. I BELIEVE THIS ISSUE SHOULD BE VERY SERIOUSLY INVESTIGATED BEFORE PLACING THE CAR ON THE ROAD AGAIN.

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TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO A WALL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE FAILURE HAD RECURRED TWICE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ASSISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.

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TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A UTILITY POLE. THE CONTACT SUSTAINED A CUT TO THE FACE AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.

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THE CAR WAS BEING DRIVEN IN PHILADELPHIA AT A LOW SPEED WHEN THE ENGINE CAUGHT FIRE. THE FIRE QUICKLY WAS OUT OF CONTROL AND DESTROYED MOST OF THE CAR, INCLUDING THE ENGINE, DASHBOARD, FRONT SEATS, WINDSHIELD, WINDOWS, FRONT TIRES WHICH EXPLODED, AND AIRBAGS.

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I HAD A VERY DANGEROUS EXPERIENCE WITH A 2015 TOYOTARV4 XLE. I WAS GOING UP AN EXIT RAMP SLOWLY WITH THE TRAFFIC GOING AND STOPPING WHEN ALL OF A SUDDEN MY RIGHT FOOT WAS STUCK BETWEEN THE ACCELERATOR AND THE BRAKE PEDAL. I COULD NOT RETRACT MY FOOT TO BRAKE, CAUSING THE VEHICLE TO CONTINUING GOING FORWARD. I BELIEVE THAT THERE IS A SERIOUS PROBLEM WITH THIS VEHICLE BRAKING/ACCELERATION DUE TO THE SHORT SPACE BETWEEN AND OR THE HEIGHT OF THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. THIS ISSUE HAS BEEN DOCUMENTED BY MANY OTHER DRIVERS THAT I HAVE READ ABOUT AND I AM SURE THIS NOT NEW TO THE TOYOTA COMPANY. I HAVE BEEN IN TOUCH WITH THE TOYOTA CUSTOMER EXPERIENCE CENTER AND HAVE FILED A CASE NUMBER.

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