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What 85 owners told NHTSA about the 2015 Toyota 4RUNNER

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (85)Crash / fire / injury (11)Airbags (17)Electrical system (13)Fuel system (10)Suspension (10)Body & structure (8)Speed control (8)Steering (8)Engine (7)Brakes (4)Transmission & drivetrain (4)

1 of 85 complaints match · Body & structure · crash/fire/injury only · clear filters

Jun 27, 2018Body & structure1 injury

I WAS LOADING ITEMS INTO THE REAR CARGO AREA OF MY 2015 4RUNNER WHICH WAS PARKED IN A PARKING LOT WHEN THE STRUTS SUPPORTING THE REAR HATCH DOOR SUDDENLY FAILED CAUSING THE HEAVY DOOR TO COME CRASHING DOWN ON MY HEAD AND NECK, KNOCKING ME TO THE GROUND WITH THANKFULLY MINOR INJURY TO MY HEAD AND NECK.

NHTSA ODI 11104323

Working with the data? Download all 85 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Toyota 4RUNNER verdict →