Dec 7, 2018
MPG REPORTED ON THE DASH IS EXAGGERATED. VEHICLE SHOWS 27.3MPG FOR THE FOLLOWING TRIP, THAT IS BETWEEN THE LAST AND CURRENT FUEL FILL UP. REAL WORLD CALCULATED MPG IS 19.55, WHICH IS SIGNIFICANTLY OFF, OF WHAT IS BEING REPORTED BY THE VEHICLE.
NHTSA ODI 11156865
Oct 30, 2018Transmission & drivetrain
I WAS DRIVING ON THE HIGHWAY GOING UP A HILL AND MY SUBARU WRX WAS NOT SHIFTING CORRECTLY. IT SMELLED LIKE BURNT RUBBER AND IT FELT LIKE MY VEHICLE DIDN'T HAVE ANY POWER AT ALL SO I GOT OFF ON THE NEAREST EXIT. I STOPPED AT A STOP LIGHT, PUT THE VEHICLE IN 1ST GEAR AND IT WOULD NOT MOVE AT ALL. I HAD TO PUSH THE CAR OUT OF THE ROAD WITH A STRANGERS HELP. THE CAR SMELLED LIKE BURNT RUBBER AND IT PUT ME IN A VERY DANGEROUS SITUATION. CAR WAS TOWED TO THE NEAREST SUBARU DEALERSHIP AND THEY SAID THE CLUTCH AND FLYWHEEL NEEDED TO BE REPLACED. I CALLED THE DEALER WHERE I PURCHASED THE VEHICLE AND THEY SAID THAT THEY ALREADY REPLACED THE CLUTCH AND FLYWHEEL BEFORE I BOUGHT THE VEHICLE AT 27,000 MILES. WHEN MY CLUTCH WENT OUT, MY VEHICLE HAD 35,000 MILES ON IT AND NOW SUBARU DOESNT WANT TO PAY FOR THIS CLUTCH. SO NOW I AM ON MY 3RD CLUTCH AT 35,000 MILES. ITS OBVIOUS THAT THIS IS A COMMON PROBLEM WITH OTHER OWNERS. IN FACT, SUBARU EVEN KNOWS ABOUT THIS ISSUE. THEY HAVE ISSUED TWO SERVICE BULLETINS (DESIGN CHANGES) FOR THE CLUTCH'S IN THEIR 2014-2017 SUBARU WRXS. MY GUESS IS, THEY KNOW THIS IS A PROBLEM AND THEY ARE TRYING TO COVER IT UP. I NEVER WOULD HAVE PURCHASED THIS VEHICLE IF I KNEW ABOUT THIS ISSUE AND I WILL NEVER PURCHASE A SUBARU AGAIN
NHTSA ODI 11143993
Jul 31, 2018SteeringCrash1 injury
DRIVING ON STRAIGHT ROAD. STEERING WHEEL STOPPED WORKING. VEHICLE CROSSED OTHER LANE OF TRAFFIC AND CRASHED INTO SIGN AND DRAINAGE CULVERT. WAS TOTALLED FROM THE DAMAGE.
NHTSA ODI 11114969
Jul 23, 2018Transmission & drivetrain
THE CLUTCH KEEPS GOING BAD IN A FEW THOUSAND MILES UNDER NORMAL USE. THIS IS THE SECOND TIME ONLY AFTER 2000 MILES. SUBARU TELLS ME I ABUSE THE CLUTCH AND DON'T KNOW HOW TO DRIVE. I HAVE DRIVEN ONLY MANUAL TRANSMISSION CARS, NEVER HAD ANY PROBLEMS BEFORE WITH ANY CAR. THIS SUBARU HAS A BAD CLUTCH WHICH THEY WON'T ACCEPT.
NHTSA ODI 11113173
May 31, 2018Visibility & wipers
TL* THE CONTACT OWNS A 2015 SUBARU WRX. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WERE NO INJURIES SUSTAINED. THE CONTACT CALLED SUBARU OF AMERICA AT (866) 520-7894 (3161 AUTOMOBILE BLVD, SILVER SPRING, MD 20904) AND WAS INFORMED TO CALL A LOCAL SUBARU DEALER FOR INSPECTION. THE LOCAL DEALER (CORPUS CHRISTI SUBARU, 3615 S PADRE ISLAND DR., CORPUS CHRISTI, TX 78415, (361) 826-0630) WAS CONTACTED, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS ADVISED TO COVER THE SUN ROOF WITH PLASTIC UNTIL THE VEHICLE COULD BE REPAIRED. THE FAILURE MILEAGE WAS 34,500. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11098988
Apr 9, 2018
WHILE WAITING IN A PARKING WITH CAR AND AC TURNED ON, THE CABIN BEGAN TO SMELL VERY HARD LIKE GAS THIS HAPPENED APPROXIMATELY 10 MINUTES AFTER PARKED AND WAITING. DID IT AGAIN WHILE WAITING IN ANOTHER PARKING WITH CAR AND AC TURNED ON AFTER 10 MINUTES. ONLY HAPPENS WHEN STATIONARY, PARKED WITH AC ON. NOT WHILE DRIVING OR FREQUENT FAST STOPS.
NHTSA ODI 11084199
Dec 16, 2017Transmission & drivetrainEngine
AT 300 RPM CAR MADE LOUD SOUNDS AND DIED SIDE OF HIGHWAY. HAD TO BE TOWED 100 MILES. ALSO HAD OIL ISSUE - WENT THROUGH A LOT OF OIL
NHTSA ODI 11055072
Jan 11, 2017Lights
DRIVERS SIDE HEADLIGHT IS RANDOMLY DISABLED. LIKE THE MAJORITY OF OTHERS HAVING THIS ISSUE, MY CAR HAS BEEN IN A COLDER CLIMATE (MINNESOTA) WHEN THIS STARTED OCCURRING. THERE IS NO WAY OF TURNING IT BACK ON. *TR
NHTSA ODI 10944404
Dec 19, 2016Transmission & drivetrain
I AM A 44 YEAR OLD WOMAN, DRIVING A 2015 WRX. I HAVE ONLY OWNED AND DRIVEN MANUAL TRANSMISSIONS MY ENTIRE LIFE. MY LAST CAR, A MAZDA 3, I DROVE TO 110,000 MILES AND THE CLUTCH NEVER WENT OUT. MY 2015 WRX IS AT 22,000 AND THE CLUTCH IS BEING REPLACED. A BEARING WENT BAD AND DID DAMAGE TO THE CLUTCH. THE DEALERSHIP IS PUTTING A NEW CLUTCH IN THE VEHICLE. *TR
NHTSA ODI 10936354
Dec 1, 2016Tires
FIRESTONE FIREHAWK WIDE OVAL TIRES CRACKING IN SIDEWALLS AFTER 13834 MILES ON VEHICLES. THREE OF THE FOUR TIRES WERE GROWING CRACKS IN THE SIDEWALLS, NEAR THE TREAD. ALL CRACKS WERE ON THE INSIDE AND ONLY VISIBLE AFTER THE WHEELS WERE REMOVED.
NHTSA ODI 10929459
Nov 16, 2016Transmission & drivetrain
DRIVING ON THE FREEWAY DURING RUSH HOUR AND TRIED TO DOWNSHIFT (MANUAL TRANSMISSION) FROM 6TH GEAR TO 3RD SINCE TRAFFIC SLOWED DOWN BUT THE SHIFTER WON'T GO INTO GEAR AND I WAS GOING UP HILL. I TRIED 4TH, 5TH, 3RD AGAIN, 2ND, AND I'M SLOW ENOUGH TO TRY EVEN 1ST AND STILL WON'T GO INTO GEAR. FORTUNATELY I HAD ENOUGH MOMENTUM TO GET TO THE SHOULDER GOING UP HILL IN THE FREEWAY. I HAD IT TOWED TO THE DEALER AND THE SERVICE REP COULD NOT SHIFT IT INTO GEAR ALSO. HE WAS ABLE TO PUT IT INTO THE SERVICE BAY BY TURNING OFF THE ENGINE, PUTTING IT INTO GEAR, TURNING ON THE ENGINE AND DRIVING IT. AT THAT POINT IT SHIFTS JUST FINE AND WAS TOLD TO LET THEM KNOW IF IT HAPPENS AGAIN. THIS IS A BIG SAFETY CONCERN FOR ME IF IT HAPPENS AGAIN SINCE I WON'T BE ABLE TO SHIFT/ACCELERATE TO AVOID OBSTACLES OR PREVENT ACCIDENTS. THERE ARE TIMES WHEN I'VE FELT THAT IT'S BEEN A LITTLE HESITANT TO GET INTO GEAR.
NHTSA ODI 10926371
Nov 14, 2016Transmission & drivetrain
MANUAL TRANSMISSION CAR. ABOUT 28000 MILES WHEN THE ISSUE HAPPENED. AFTER DRIVING ABOUT 10 MILES, WHILE COMING TO A STOP IN A TRAFFIC LIGHT THE CAR COULD NOT BE SHIFTED TO NEUTRAL FROM 5TH GEAR. CLUTCH OPERATED NORMALLY SO I STOPPED USING THE CLUTCH, WHILE TRYING TO SHIFT OUT OF 5TH HEAR. AS THE LIGHT TURNED GREEN I MOVED TO THE SIDE OF THE ROAD. MOVING SLOWLY IN 5TH GEAR CAUSED CLUTCH TO SMELL, BUT CONTINUES OPERATING. AFTER STOPPING THE ENGINE AND STARTING IT AGAIN AND PRESSING AND DEPRESSING CLUTCH MULTIPLE TIMES WHILE TRYING TO SHIFT, SHIFTER EVENTUALLY WENT TO NEUTRAL AND THEN SHIFTED NORMALLY FOR A MONTH. AFTER ABOUT A MONTH, IN SIMILAR CONDITIONS AFTER DRIVING SEVERAL MILES, WHILE STOPPING AT TRAFFIC LIGHT, THE CAR WOULD NOT SHIFT TO NEUTRAL FROM 3RD GEAR. TRIED STARTING AND STOPPING THE CAR AND PRESSING AND RELEASING CLUTCH, AND STILL COULD NOT SHIFT OUT OF 3RD. SINCE I WAS ABOUT 1 MILE FROM HOME, DROVE CAR TO HOME IN 3RD GEAR. HAD THE CAR TOWED TO DEALERSHIP, AND THEY DISASSEMBLED THE TRANSMISSION AND FOUND SOME PART OF THE DIFFERENTIAL HAD BROKEN, CAUSING THE ISSUE. CAR WAS REPAIRED UNDER WARRANTY BY THE DEALER. IF THE SHIFTING ISSUE HAD OCCURRED DURING HIGHWAY DRIVING COULD BE A HAZARD. I AM REPORTING THIS ISSUE AS IT SEEMS OTHER OWNERS HAVE THE SAME SYMPTOMS.
NHTSA ODI 10926047
Apr 10, 2016Engine
IN A 2015 SUBARU WRX WITH A 6-SPEED MANUAL TRANSMISSION PURCHASED 03/2015 AND DELIVERED TO PURCHASE DEALER 04/2015. REPORTED TO SUBARU DEALER 02/19/2016 A ROUGH IDLE WITH ENGINE RPMS RECORDED BETWEEN 400 AND 1K. ROUGH IDLE TRIPPED A CHECK ENGINE LIGHT AFTER FUELING AND CRUISE CONTROL LIGHT BEGAN FLASHING. DIAGNOSTIC CODE P0420 REPORTED A FAULT IN CATALYTIC CONVERTER. SOFTWARE UPDATE TO COMPUTER PERFORMED RESOLVED ISSUE TEMPORARILY. 04/10/2016 AT 9.7K MILES ROUGH IDLE ISSUE RETURNED RPMS OF 400 TO 1K AGAIN AFTER FUELING. IN NEUTRAL 30-60 SECONDS AFTER STARTING VEHICLE STALLED AT FUEL STATION. UPON RE-STARTING VEHICLE CHECK ENGINE, FLASHING CRUISE CONTROL, ABS, HILL-START ASSIST, AND TRACTION CONTROL FAULTS TRIPPED. VEHICLE BEHAVIOR SIMILAR TO NHTSA RECALL 16V-162 WHERE NHTSA NOTED 'DUE TO THE USE OF INCORRECT MATERIAL FOR A PORTION OF THE ENGINE TURBOCHARGER AIR INTACT DUCT CRACK, THE ENGINE MAY DEVELOP A ROUGH IDLE, REDUCED POWER, AND POSSIBLY STALL'. COMPLAINANT BELIEVES RECALL MAY NEED TO BE EXPANDED TO INCLUDE A WIDER RANGE OF VINS BEFORE LISTED PRODUCTION DATES IN RECALL ORDER.
NHTSA ODI 10854633
Feb 2, 2016Transmission & drivetrain
ON MY 24K SERVICE. VEHICLE WAS CHECKED IN AT BRIGGS SUBARU OF LAWRENCE, FOR TYPICAL RECOMMENDED SERVICE. AFTER LEAVING THE SERVICE CENTER ONCE THE SERVICE WAS COMPLETED, A SHORT WHILE DOWN THE ROAD, I CAME TO A STOP AT A RED LIGHT PLACING THE CAR IN NEUTRAL. WHEN THE LIGHT TURNED GREEN, I WAS UNABLE TO SHIFT INTO GEAR TO CONTINUE. I HAD TO CALL THE SERVICE CENTER, AND THEY HAD TO PAY FOR THE TOW BACK TO THE SERVICE CENTER. WHERE A SERVICE TECH JOINED ME OUTSIDE, HE THEN PROCEEDED TO START THE VEHICLE, WHILE IN NEUTRAL; REVVED THE RPM TO ROUGHLY 5K AND SHIFTED INTO FIRST. THE VEHICLE MADE A TERRIBLE GRINDING SOUND, LURCHED FORWARD, AND WAS ABLE TO BE SHIFTED NORMALLY AT THIS POINT. THIS STALLING\INABILITY TO SHIFT INTO GEAR\DOWNSHIFT HAS HAPPENED ON SUBSEQUENT ADVENTURES IN THE WRX, WHILE MOVING AND AT A STOP AFTER THIS POINT. AT EACH DESIGNATED SERVICE INTERVAL, I REPORTED THIS TO MY SERVICE ADVISOR; THEY COULD NEVER REPLICATE THE ISSUE. PROCEEDING TO THE 60K SERVICE, THE CLUTCH HAS SINCE FAILED, AND I'VE HAD NUMEROUS STALLS WHERE I WAS UNABLE TO SHIFT INTO GEAR, THE CERTIFIED SUBARU REPAIR CENTER, STATES THIS IS NOT COVERED UNDER WARRANTY AND IN NO WAY DOES MY PREVIOUS ISSUES WITH NOT SHIFTING INTO GEAR EFFECT THE CLUTCH OR ANY INTERCONNECTED PART THEREOF. JUST IMAGINE HAVING THIS STALLING OR CLUTCH FAILURE HAPPEN WHILE ACCELERATING TO GET ON THE FREEWAY OR A BUSY INTERSECTION, LIKE I MYSELF HAVE EXPERIENCED. THIS IS A MAJOR SAFETY CONCERN.
NHTSA ODI 10823831
Dec 28, 2015Electrical systemAirbags
DRIVING CAR WITH PASSENGER IN COLD WEATHER (~0 DEGREES F) ON CITY STREETS. AFTER 10MIN OF DRIVING, PASSENGER AIR BAG LIGHT SWITCHED OFF, NOTIFYING ME THAT PASSENGER AIR BAG WAS TURNED OFF WHILE PASSENGER WAS SEATED. ADDITIONALLY, NEAR THE SPEEDOMETER, THE SRS AIRBAG ERROR NOTIFICATION TURNED ON, SIGNALING AN ISSUE WITH THE SRS SYSTEM. INCIDENT HAS NOT BEEN REPLICATED.
NHTSA ODI 10816466
Nov 3, 2015Lights
HEADLIGHTS DISABLED WARNING PRESENT ON CAR AND HEADLIGHTS DON'T WORK. WARNING HAS BEEN ON FOR TWO DAYS FOR NO APPARENT CAUSE. CAR WAS PARKED OUTSIDE FOR TWO DAYS PRIOR TO WARNING COMING ON IN 75 DEGREE WEATHER. DURING THE TIME THAT IT WAS PARKED THERE WAS A LOT OF HEAVY RAIN. FORTUNATELY THE TIME CHANGE HAS HAPPENED AND I AM NOT DRIVING TO WORK IN THE DARK. I HAVE NOT SEEN ANY REASON FOR THIS ISSUE SO WILL BE TAKING TO DEALER ASAP.
NHTSA ODI 10787894
Oct 20, 2015Transmission & drivetrain
ONCE, THREE MONTHS AFTER PURCHASING, AND A SECOND TIME EIGHT MONTHS LATER, MY VEHICLE SUDDENLY WOULD NOT ENTER GEARS FROM NEUTRAL. IN THE FIRST EVENT, THE CAR WAS STILL WARMING UP, DRIVING QUICKLY. IN THE SECOND EVENT, THE CAR WAS AT RUNNING TEMPERATURE, DRIVEN FOR ONE HOUR, DRIVING CONSERVATIVELY. IN BOTH SITUATIONS, I HAD TO PULL OVER TO THE SIDE OF THE ROAD AND CALL A TOW. ~1 HOUR LATER, THE VEHICLE WORKED FINE. NO BURNT CLUTCH SMELL, NO CHANGE IN THE FEELING OF THE CLUTCH/GEARS. DEALERSHIP COULD NOT REPLICATE THE PROBLEM, CORPORATE IS DENYING THE PROBLEM.
NHTSA ODI 10783753
Sep 3, 2015Transmission & drivetrain
PURCHASED THE VEHICLE NEW WITH LESS THAN TEN MILES ON ODOMETER. FROM NEW, THE VEHICLE PRODUCED A STRONG ODOR OF BURNING OR MELTING PLASTIC EVERY TIME IT WAS DRIVEN. CLUTCH BEGAN SLIPPING AND THEN CATASTROPHICALLY FAILED AT 5100 MILES. TOWED TO DEALERSHIP, CLUTCH REPLACED. AT 7,200 MILES, CLUTCH THROW-OUT BEARING FAILED, DEALER REPLACED. AT 11,709 MILES, THROW OUT BEARING FAILED AGAIN, DEALER DISCOVERED CLUTCH WAS ON THE VERGE OF SECOND FAILURE DURING SERVICE. A SECOND REPLACEMENT CLUTCH HAS BEEN ORDERED. ADVISED BY SERVICE MANAGER THAT CAUSE OF ALL FAILURES WAS THAT A "PLUG" OF SOME SORT HAD WORKED LOOSE, CAUSING CLUTCH TO REMAIN ENGAGED AT ALL TIMES, LEADING TO CLUTCH FAILURE. IF CLUTCH FAILURE OCCURRED AT INTERSECTION OR RAIL CROSSING, THIS MANUFACTURING DEFECT COULD LEAD TO THE SEVERE INJURY OR EVEN THE DEATH OF OCCUPANTS IN THE DISABLED VEHICLE, AS THIS FAILURE RENDERS THE VEHICLE IMMOBILE.
NHTSA ODI 10761389
Aug 11, 2015Speed controlEngineFuel system
2015 WRX 2.0L MANUAL TRANSMISSION WHILE DRIVING THE CAR IN EVERYDAY SITUATIONS I HAVE HAD (3) DISTINCT PROBLEMS ASSOCIATED WITH THE ENGINE/THROTTLE/IDLE. 1) GHOST BLIP: WHEN COMING TO A STOP, AROUND 5-15 MPH, PUT IT IN NEUTRAL COAST TO A STOP IDLE WILL INEXPLICABLY SPIKE FROM ~700RPM (IDLE) --> ~1.2-1.5K RPM (FOR A SECOND OR TWO...LIKE A GHOST BLIPPED THE THROTTLE). NO PRESSURE APPLIED TO ACCELERATOR. 2) ROUGH IDLE: WHILE SITTING AT A STOP, IN NEUTRAL, ~700RPM (IDLE) --> WILL DIP TO ~650-600RPM FOR A FRACTION OF SECOND & REOCCUR EVERY 2-4 SECONDS. FEELS LIKE SOMEONE LIGHTLY SHAKING YOUR SEAT FROM LEFT TO RIGHT. 3) NEAR STALL: WHILE SITTING AT A STOP, IN NEUTRAL, ~700RPM (IDLE) --> WILL DIP THE RPMS LOW ENOUGH THAT THE WHOLE CAR NOTICEABLY SHAKES...SIMILAR TO THE SHAKE YOU WOULD EXPERIENCE IF THE ENGINE WERE ACTUALLY ABOUT TO STALL. THE RPMS WILL FUMBLE AROUND A BIT AND THEN HICCUP BACK TO NORMAL IDLE AFTER 4-5 SECONDS. ALL THREE ITEMS HAVE BEEN BROUGHT TO THE ATTENTION OF THE LOCAL SUBARU DEALER ON (2) OCCASIONS W/ THE REPLY UNABLE TO DIAGNOSE PROBLEM AND/OR IT IS NORMAL.
NHTSA ODI 10747992
Apr 12, 2015Electrical systemLights
DRIVING ON THE FREEWAY AT NIGHT, A LIGHT CAME ON MY DASH THAT DISPLAYED, "HEADLIGHTS DISABLED." THE HEADLIGHTS WERE STILL FUNCTIONING, SO I IGNORED THE MESSAGE. FEW HOURS LATER, THE LIGHT FLICKERED ON AND OFF REPEATEDLY FOR ~15 SECONDS AND THEN WENT AWAY. THE NEXT DAY, DRIVING AT NIGHT ON THE FREEWAY, THE LIGHT CAME BACK ON AND BOTH HEADLIGHTS TURNED OFF. I CAUTIOUSLY PULLED OVER, AND SET MY EMERGENCY LIGHTS ON. I FLICKED THE HEADLIGHT SWITCH ON AND OFF REPEATEDLY AND THEY CAME BACK ON. DROVE FOR ANOTHER 10 MINS AND THE DRIVER SIDE HEADLIGHT TURNED OFF, AND THE PASSENGER HEADLIGHT STAYED ON. I MADE IT HOME SAFELY, BUT THE LIGHT NEVER CAME BACK ON. THE NEXT DAY, THE MESSAGE IS STILL DISPLAYED, BUT BOTH HEADLIGHTS ARE FUNCTIONING. I FEEL IT VERY UNSAFE FOR ME TO DRIVE MY VEHICLE AT NIGHT, WHICH IS A HUGE INCONVENIENCE, AS THE HEADLIGHTS MAY TURN OFF AGAIN. *TR
NHTSA ODI 10705237
Feb 23, 2015Lights
THREE SEPARATE OCCURRENCES OF THE LED HEADLIGHT MALFUNCTION LIGHT COMING ON, TOTALLY DISABLING HEADLIGHTS, DAYTIME RUNNING LIGHTS, AND BLINKERS. THIS IS A HUGE SAFETY CONCERN AS I PRIMARILY DRIVE TO WORK AT NIGHT AND HEADLIGHTS ARE OBVIOUSLY NEEDED. THIS PROBLEM OCCURS IN COLD WEATHER, THE LAST OCCURRENCE AT -6F. STEPS TO REPLICATE ISSUE: 1) WARM CAR UP ABOUT 5 MINUTES. 2) DRIVE TO DESTINATION. TURN CAR OFF AND LET IT SIT 5-10 MINUTES. 3) START CAR BACK UP AND THE LED WARNING LIGHT APPEARS. WHEN THIS LIGHT COMES ON, YOU CANNOT TURN ON THE LIGHTS WITH AUTO, OR MANUAL. THE LAST OCCURRENCE HAPPENED DURING THE DAY FORTUNATELY, BUT THE HEADLIGHTS WERE IN THE OFF POSITION. THIS HAS BEEN TAKEN TO A DEALER, BUT THERE WAS NOTHING THEY COULD DO SINCE THE LIGHT WAS OFF EVEN THOUGHT I HAD STRESSED TO THEM THIS WAS A SAFETY CONCERN THAT NEEDS TO BE LOOKED AT. .....UPDATED 12/15/15 *BF *TR UPDATED 9/25/2017*CN
NHTSA ODI 10689890
Feb 19, 2015Lights
HEADLIGHTS DISABLED. STARTED THE CAR, "HEADLIGHTS DISABLED" MESSAGE ON DASHBOARD. HEADLIGHTS WERE NON-FUNCTIONAL. THIS WAS IN VERY COLD WEATHER, APPROXIMATELY -10F. AFTER ABOUT 2 HOURS THE HEADLIGHTS STARTED WORKING AGAIN, MESSAGE ON DASHBOARD WENT AWAY. DEALER SERVICE COULD NOT DUPLICATE THIS PROBLEM. IF ALL THE HEADLIGHTS HAD BECOME DISABLED WHEN DRIVING AT NIGHT, A MAJOR SAFETY PROBLEM IS CREATED BY THIS ISSUE. NOTHING SHOULD BE ABLE TO SUDDENLY DISABLE ALL THE VEHICLE HEADLIGHTS WITHOUT WARNING. .....UPDATED 12/15/15 *BF
NHTSA ODI 10689384
Jan 30, 2015Body & structureFuel system
I DO NOT DRIVE MY VEHICLE VERY OFTEN AS I DRIVE MY WORK TRUCK SIX DAYS A WEEK. I GOT INTO MY VEHICLE BEFORE GETTING ON THE FREEWAY AND REALIZED I NEEDED GAS BEFORE I LEFT. I GOT TO THE GAS STATION WITH MY GAS LIGHT ON AND PARKED. AFTER PAYING FOR GAS I REALIZED MY GAS CAP ACCESS DOOR WAS NOT OPEN, AS I THOUGHT I OPENED IT. I TRIED MULTIPLE TIMES OPENING THE DOOR WITH THE RELEASE LEVER ON THE FLOOR BY THE DRIVERS SEAT. AFTER TWENTY MINUTES OF CONFUSION I CALLED THE DEALERSHIP AND THEY TOLD ME TO BRING IT OVER RIGHT AWAY ( GOOD THING THEY ARE DOWN THE STREET FROM ME). AFTER WAITING FOR ABOUT AN HOUR AND TALKING TO THE TECH AND SERVICE WRITER I WAS ABLE TO OBTAIN INFORMATION ON THE CAUSE OF THIS (SOME WHAT). THERE IS A PART ON THE RELEASE MECHANISM THAT IS WEAK AND FAILS CAUSING YOU TO NOT BE ABLE TO ACCESS YOUR GAS CAP. THIS COULD BE CATASTROPHIC IF YOU ARE ON A ROAD TRIP OR AWAY FROM ANY DEALERSHIP. THE SERVICE WRITER ALSO HAD SAID THIS IS FAIRLY COMMON WITH THE NEW 2015 WRX AND THEY ARE GETTING ABOUT TWO VEHICLES COMING BACK WITH THE SAME PROBLEM PER WEEK. SUBARU NEEDS TO TAKE RESPONSIBILITY FOR THEIR FAULTY DESIGN AND RECALL ALL VEHICLES AFFECTED. THIS SHOULD BE INVESTIGATED IMMEDIATELY. *TR
NHTSA ODI 10679866
Dec 12, 2014AirbagsSeat beltsBody & structureCrashFire
AVOIDING A VEHICLE IN BLIND SPOT. THE VEHICLE IN FRONT OF THE TRUCK IN FRONT OF ME HIT HIS BREAKS CAUSING THE TRUCK IN FRONT OF ME TO HIT HIS BREAKS, I CLIP THE RIGHT FRONT FASCIA INTO THE LEFT SEAT CORNER OF THE TRUCK. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT TENSIONER DID NOT WORK. I PULLED OVER, TURNED MY VEHICLE OFF AND MY VEHICLE CAUGHT FIRE. MY VEHICLE COMPLETELY BURNED DOWN TO THE FRAME AND IS A COMPLETE LOSS. *TR
NHTSA ODI 10663750
Nov 19, 2014Transmission & drivetrain
SON HAD JUST PURCHASED CAR. TOOK THE CAR TO AN AREA WHICH HAD AN UNPLOWED PARKING AREA TO TEST THE HANDLING OF THE CAR IN THE SNOW. CAR DIED WHILE DRIVING AND THERE WAS AN IMMEDIATE STRONG SMELL OF THE CLUTCH BURNING. COULD NOT START THE CAR WITH THE CAR IN GEAR AND THE CLUTCH PUSHED IN. CAR WOULD ONLY START IN NEUTRAL. WHEN CAR STARTED COULD NOT GET THE CAR TO GO INTO GEAR. WAS ABLE TO GET THE CAR PUSH STARTED AND DRIVEN APPROX. 0.2 MILES TO A SECURE AREA AND THEN HAD CAR TOWED TO DEALERSHIP WHERE THE CLUTCH WAS FOUND TO BE BURNED OUT. DEALERSHIP CLAIMS IT WAS DRIVER'S ERROR BUT THEY SENT PICTURES TO ME AND IT LOOKS LIKE THE DAMAGE DOES NOT LINE UP WITH WHAT THEY SAY THE PROBLEM WAS. *TR
NHTSA ODI 10659348