What 613 owners told NHTSA about the 2015 Subaru Forester Wilderness

The wheel hub bolt stud and nut freeze/lock up. They break apart when the technician attempts to remove to perform tire rotation. It is a common problem with the Subaru Forester. I have had to replace 2, so far. Dealer charges $200+ for replacing it. Subaru has not stepped up to take responsibility for the defect.

NHTSA ODI 11662791

UNKNOWN. Often when I attempt to accelerate after stopping at a stop sign, the car hesitates, sometimes lunges ahead and then sometimes practically dying before accelerating normally. There have been times when It simply feels like a fuel pump problem and I know that Toyotas with this same Denso fuel pump have had documented problems similar to mine. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11658428

Airbag/seatbelt system failure August, 2024. Passenger Occupant Detection System (ODS) failure. Detection system fails to correctly detect passenger in the seat. Sometimes it thinks there is no passenger, when there is one (will fail to deploy airbag in a crash); sometimes it thinks there is a passenger when there is none (requires seat belt to be buckled with no one in the seat). Recall (19V-701 -- ODS harness replacement) repairs were done to this vehicle Feb. 2020. New solution is different than for the 19V-701 recall. For this issue, dealer recommends replacement of seat frame bottom (seat sensor). The seat sensor is failing. Repairs can not be made because replacement seat sensors are NOT AVAILABLE. Backordered. Subaru USA estimates July, 2025 first availability. This means critical safety issue for passengers in this vehicle will exist for nearly a year--even if parts become available in July.

NHTSA ODI 11641507

SRS airbag system not registering that there is a passenger in the passenger seat and therefore the airbag is not turning on.

NHTSA ODI 11639709

The Vehicle Dynamics Control safety system malfunctioned and forced me to drive straight on a curved banked overpass into the concrete barrier

NHTSA ODI 11638240

The Vehicle was sold to me by a local dealership not SUBARU Manufacturer themselves with the conditions marked above and more, the wheels when purchased as i turned any corners it would sound like the underside of the vehicle would explode even when driving straight it was just less frequent and caused the ABS system to activate and would pull one way or another. the Transmission has never been inspected by the dealership that sold it to me and the manufacturer seal was broken so it had leaked and caused major lack of power resulting in many close calls due to lose of forward propulsion it is a closed transmission without a dip stick and the dealership refused to do anything about it. the Airbag system has never worked at all and the dealership knew this and same with the Reverse hazard warning detection system or the TPMS and again i was told that i just needed to drive it and it would work itself out by the owner of the dealership who test drove it 3 times and refused to do anything about the obvious issues and now it has been a little over a year i’m in debt and basically out of a vehicle and can man as well as personal money sunk into this vehicle that I would consider beyond a lemon

NHTSA ODI 11638241

An off market part from API snapped after just 10 months and 7000 miles of driving on gentle paved roads. It was the lower control arm bolt. (2703-535960) Would have caused a very dangerous situation if happened at speed! We got lucky but this was a very dangerous part to break.

NHTSA ODI 11634991

Retailer failed VSI due to a defective cracked catalytic converter under warranty. Part is still in use because retailer refuses to service vehicle forcing me to operate my unsafe vehicle endangering myself and family including my then [XXX] son. Dealer confirmed defect and warranty coverage yet still refuses to address the issue. The vehicle has become notably louder as a result of the exhaust leak. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11634025

This is the fourth time we have had the same problem. We were on a long drive (more than 1 hour on the road) on the freeway going 65-70mph. The fuel gauge showed 2 or 3 bars left and the estimated mileage left was 40-70 miles left when the car lost forward power, the lights still worked and electrical systems were functional but it was as though there was not gas left. We had to call a tow truck to bring us gas. As soon as they put a couple gallons in the tank the car started and continued without issue to the nearest gas station. This was extremely dangerous as we had our children in the car and had a loss of power on the freeway and had to sit on the side of the freeway in a dangerous area waiting for gas to be delivered. We took it to our mechanic who could not detect any problems with the sensors, or other systems, there were no codes generated and no warning before it lost power, the low fuel light hadn't even gone on.

NHTSA ODI 11627992

I had a problem. arming the remote control. with forester subaru 2014 -2015 model car w/n arm. with key or electronically. I had changed battery you can arm manually sometimes , alarm will go off if you use the key to open door and shut it off with key. in ignition. had a diagnostic test done. with CODE B1500. tpms lights stays on also. tires are good. pressure good. extra remote key is good batteries changed. any info concerning this. Thank you. this happen week and half ago nov 11,2024. have an appt will subaru dealer on dec 5 to toubleshoot. is there any recalls for this matter

NHTSA ODI 11626881

The vehicle hit a patch of ice at about 55mph, spun out, and left the road. It rolled onto its right side (a total roll rotation of 90 degrees), and the side airbags deployed at some point during the roll. When the front passenger-side airbag deployed from above the side window, it pinned the passenger's head to the window, causing significant bruising and a possible mild concussion. The real danger, though, was if there had been some projectile or debris that impacted the window while the passenger's head was trapped against it. The way the airbag deployed actually exposed the passenger to much more danger, and caused more more injury, than if it had not deployed at all. The passenger was awake and upright in her seat at the time of the incident. A county sheriff reported to the scene, and the vehicle was towed to a lot. The vehicle is otherwise untouched and available for inspection. No inspection of any kind has taken place yet (the officer at the scene did not examine the vehicle at all, and insurance has not seen the vehicle yet). There were no symptoms of the problem prior to the incident. The only warning light that was on was for a malfunctioning TPMS system, but the tires were confirmed to be at correct pressure by external gauge.

NHTSA ODI 11625052

Passenger airbag says to be checked. Was a recall previously fixed in 2020. Same issue is arising and dealership will not fix for free Passenger airbag is off even with person sitting in it with seatbelt buckled

NHTSA ODI 11621177

My clutch fork was nearly broken in two.(pics available). I asked the mechanic to save the old parts. My 6MT was never modified; the vehicle was neither raced, taken off-road nor used for towing. A friend discovered the following article online: [XXX] Based on said article , I believe the part on my vehicle was defective. How may other manual transmission Subarus have been affected by this defect ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11620007

My wife’s 2015 Subaru Forester is reported to have a bad rear driver side wheel bearing from our mechanic. She only has 58,464 miles at the time of the incident/ diagnosis. I believe this wheel bearing has prematurely failed. We both drive normally and are not reckless. Please look into the batches/ lot# of the wheel bearings that went into their vehicles around the 2015 models and who makes them. Even multiple manufacturers or mixed batches being installed into new vehicles. They refuse to cover this as our new vehicle warranty has expired.

NHTSA ODI 11619479

The contact owns a 2015 Subaru Forester. The contact stated that the air bag warning light was illuminated, and the message "SRS Air Bag System Failed" was displayed. Additionally, the contact stated that the message "Passenger Air Bag Off" was displayed while the front passenger's side seat was being occupied. The vehicle was taken to the dealer, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 19V701000(Air Bags); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The failure mileage was 120,000.

NHTSA ODI 11618019

The contact owns a 2015 Subaru Forester. The contact stated while driving at an undisclosed speed, the contact became aware that the horn was inoperable. There was no warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 176,300.

NHTSA ODI 11611268

This year, an error message indicated that the SRS system has ceased functioning on the passenger seat. According to the Subaru Service Center, a sensor within the seat has malfunctioned. This issue appears to be common, based on online research. The failed sensor poses a risk to the front passenger, as it may disable the SRS system and potentially the airbag. Despite this, the dealer has informed us that the repair will not be covered under warranty due to the vehicle's 2015 model year. The dealer has recommended replacing the entire seat, which seems to be an unusually premature failure for a part expected to last the vehicle’s lifetime.

NHTSA ODI 11610626

The horn stopped working. Upon inspection at the Subaru dealership they confirmed that the steering wheel roll connector had an open circuit. After researching this, I found it can also affect the air bag. When I asked the dealership if the airbag could be effected, they said yes and couldn’t confirm or deny if it would or wouldn’t work. The passenger airbag also stopped working around the same time, so that was concerning.

NHTSA ODI 11607153

The passenger airbag kept turning off while someone was sitting n the seat. It would turn off intermittently, but then turned off for a very extended period. Photo attached is a screenshot of a video we took while driving.

NHTSA ODI 11607150

My issue (which started a week ago) is that the Occupant Detection System (ODS) shows the passenger airbag as OFF and gives an SRS Airbag warning when my spouse is sitting in the passenger seat. When I sit in the passenger seat, the passenger airbag shows ON. But then when the car is driven with no passenger, the system dings until the driver hooks the passenger seatbelt--it thinks the passenger is still there. (I weigh 190; my spouse weighs 125). The consequences are that if the vehicle is involved in a crash and my spouse is in the passenger seat, her airbag will fail to deploy. If anyone is driving without a passenger (after I have been in the passenger seat) the passenger airbag may deploy unnecessarily, should a crash occur. My ODS harness was replaced in Feb., 2020 as part of NTSA Safety Recall ID 19V-701 (Subaru Safety Recall WUM-98) to address faulty ODS issues. (I was not having an issue then). Yesterday my local Subaru dealer recommended "Seat frame bottom replacement and ODS harness DTC B1760, 17067" to address this "ODS Internal Failure." "Part is on back order" so repair is pending.

NHTSA ODI 11606859

After replacing the valve body (part of cvt transmission). The car was released to me. Immediately upon leaving the dealership, the car kept jolting and shuddering, but no maintenance lights were lit on the dashboard. Upon returning it to the dealership, we were notified that the whole transmission would need to be replaced. Subaru is aware of the faulty transmission as they increased the cvt transmission warranty for approx 2010-2017 forester/outback/impreza/etc. cars to 10yr/ 100,000 miles. Upon further review, several other Subaru owners have expressed their transmissions needing to be replaced around 110,000-120,000 miles, most after just replacing the valve body. It appears Subaru knew the transmission was about to die, but they encouraged replacing just the valve body causing me to invest $2,200 knowing it would not fix the actual problem.

NHTSA ODI 11606334

Oil consumption issue starting within the first 3 years of owning the vehicle. Oil light comes on generally after driving 2,000 miles or less from the last oil change or oil fill up, but prior to the light turning on there are acceleration issues. Vehicle bucks and lunges when accelerating. Lunging seems to occur after vehicle seems to loose power to accelerate and then lunges forward shuddering as power returns. These issue worsen after oil light has come on. Vehicle feels very unsafe when trying to merge if acceleration is needed. Also almost hit from behind when car seems to lose power when trying to accelerate after stopping for a red light. Vehicle has been serviced repeatedly at dealership and oil consumption issues documented. Vehicle’s make/model with known oil consumption issues, but this vehicles VIN has not been included in recalls.

NHTSA ODI 11606105

Every right hand turn, I hear a light metallic ‘tap’ on the rear, inside fender well…. I’ve been told by an independent auto mechanic, that it’s the ‘rear coil springs’ that are making the noise. There is No Recall for this issue or Rear Struts. I was told by a Subaru Service Manager….. No recall for either.. Has your Organization heard anything, on the contrary? Thank you… (*Just an annoying noise!)

NHTSA ODI 11592257

Horn on steering wheel stopped working. Don't know when it stopped working, no lights, warnings on dash, nothing. You only use horn when you need it and when needed for safety concerns, it did not work. Almost got in an accident when needing horn which did not work and was first discovery of this safety defect. Same situation twice after first discovery of no horn while waiting for Dealership appointment day. But horn would work by pressing panic button on fob. Steering wheel, nothing. Dealer confirmed Steering Roll Connector causing horn to be inoperative on steering wheel. Very expensive basic safety component repair for Subaru customers. Best extended factory warranty back in 2015 was 7yr/100k mi. Our Subaru was only 8yrs 8mo old and with only 79k miles. Out of warranty, but Subaru of America did help with bill as a good faith jester being so close to being in warranty. Much appreciated. However, this basic safety feature should last much longer than 8yrs or almost 9yrs, especially with no prior or current warning it has failed. Everything else on steering wheel electrically functioned fine. This defect can cause an accident, possibly a serious accident. Glad my wife and I were not in that statistic. This is not the only complaint involving horn not working on this 2015 model here and elsewhere. Makes me wonder what other Subaru years and models experience this safety defect. I strongly believe this should be a safety recall before there's a fatality, if not already, from horn function on steering wheel becoming inoperative without warning.

NHTSA ODI 11591422

The vehicle is a 2015 Subaru Forester. At that time, the car had 47800 miles on it. I started to sense a shaking or vibration on the steering wheel, especially at highway speeds. I took it to a local Subaru dealer and the dealer technician found the lower control arm bushings to be work/torn. I have been driving for over 40 years and have never had to have the bushings replaced in any of my (Toyota) cars, especially at 47800 miles. I bought the car new. I live in the city and do not do any off road driving. I bought the car because of the Eyesight safety system. I didn't realize Subaru's quality was not at the same level as Toyota. According to J.D. Power, "The bushings prevent metal-to-metal contact (friction) hence safeguarding the metal joints." and "Driving around with worn-out bushings can pose a threat to the driver and other road users. Worn-out bushings may also cause damage to the vehicle when its components snap." (website: [XXX] ) I believe it may be a "lemon". I have had to take it to the dealership regarding the transmission problem of hesitation on acceleration. The technician tested it and (of course) found nothing wrong. The service advisor did inform me, over the phone, that the technician experienced the issue during testing. Subaru denied my request for reimbursement of the defective battery. They indicated that I was not eligible for reimbursement because I did not pay the dealership to replace the battery. I had bought an Interstate battery at Costco and replaced it myself. Replacing a car battery is not rocket science. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11586320