Dec 30, 2020Speed controlCrash1 injury
TL* THE CONTACT OWNS A 2015 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SITTING IDLE AND THE BRAKE DEPRESSED WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE CONTACT STATED THAT THEY HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER IN THE VEHICLE THAT WAS CRASHED INTO RECEIVED INJURIES AND MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED HOWEVER THE VEHICLE HAD TO PUT THE VEHICLE IN DRIVE IN ORDER FOR THE VEHICLE'S WHEELS TO UNLOCK AND MOVE ONTO THE FLATBED. THE CONTACT SPOKE WITH THE DEALER (STEVE WHITE MOTORS 3470 US HWY 70 SE, NEWTON, NC 28658, (828) 464-3458) WHO INFORMED THEM THAT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER THEY WERE UNABLE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 47,238.
NHTSA ODI 11385590
Aug 19, 2019Electrical systemSpeed controlEngineFire
2015 RAM ECO DIESEL. RECENTLY, RAM AND JEEP WERE INVOLVED IN "IN RE: CHRYSLER-DODGE-JEEP "ECODIESEL" MDL," WHICH RESOLVED LEGAL CLAIMS ASSERTING THAT THE VEHICLES DO NOT COMPLY WITH FEDERAL AND STATE EMISSIONS REGULATIONS AND THAT FIAT CHRYSLER MADE MISREPRESENTATIONS TO CONSUMERS REGARDING THE VEHICLES. I PULLED THIS INFO FROM THE ECO DIESEL SETTLEMENT WEBSITE. IN RESPONSE TO THE ABOVE, CUSTOMERS WERE TO GET (3) THINGS; (1) V08 SOFTWARE UPDATE; (2) MONEY, DEPENDENT ON YOUR OWNERSHIP STATUS; AND (3) A 10 WARRANTY EXTENSION. I HAD THE V08 SOFTWARE UPDATE COMPLETED AT THE END OF MAY, 2019. SINCE THAT UPDATE, MY VEHICLE HAS HAD POOR PERFORMANCE WITH LACK OF POWER AND ACCELERATION. WITHIN A WEEK OF HAVING THE UPDATE DONE, MY CHECK ENGINE LIGHT WAS ON WITH THE ELECTRONIC THROTTLE WARNING LIGHT ON AS WELL. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY FIXED THE ISSUE; HOWEVER, THE LACK OF ACCELERATION AND POWER REMAINED. THROUGH JUNE AND JULY THIS LACK OF POWER AND ACCELERATION CONTINUED. I THEN TOOK MY VEHICLE IN TO THE DEALERSHIP TOWARDS THE END OF JULY AND THEY OPENED A STAR REPORT AND TOLD ME THIS RECALL IS HAVING NEGATIVE EFFECTS ON A LOT PEOPLE'S VEHICLES. I THEN TOOK THE TRUCK BACK AND WAS DRIVING AT THE END OF JULY WHEN THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT CAME ON AGAIN. THIS TIME, THERE WAS A SMELL SIMILAR TO BURNING ELECTRICAL. I PULLED OVER AND THE WITHIN MINUTES THE TRUCK WAS ENGULFED IN FLAMES. FIRE PERSONAL WERE CALLED AND THE FIRE WAS PUT OUT, BUT NOT BEFORE IT ENGULFED THE ENGINE COMPARTMENT AND FRONT OF THE CABIN IN FLAMES. I FILED A CLAIM WITH MY INSURANCE AND CONTACTED FCA. BOTH PARTIES SENT FIRE INVESTIGATORS OUT TO LOOK AT THE VEHICLE. FCA SAYS, WITH THE INFO AT HAND, THE FIRE CAN'T BE ASSOCIATED WITH A MANUFACTURING OR ASSEMBLY ERROR. I ALSO CONTACTED THE CLASS ACTION ATTORNEYS AND SENT THEM INFORMATION FROM THE FIRE AS WELL.
NHTSA ODI 11244932
Aug 2, 2019Electrical systemSpeed controlEngineFire
ON 7/29/19 AT APPROXIMATELY 12:30 PM, WAS TRAVELING BETWEEN 60 - 65 MPH, WEST BOUND ON INTERSTATE 40 AT N.C. MM 31, THE TRUCK LOST POWER (LIMP IN MODE), THE CHECK ENGINE & SERVICE AUTOMATIC THROTTLE CONTROL SYSTEM LIGHTS CAME ON. NOTICED A SMALL AMOUNT OF WHITE SMOKE EMITTING FROM THE UNDERSIDE OF THE TRUCK. COASTED OFF OF THE INTERSTATE AND CAME TO REST IN A USED CAR DEALERSHIP'S PARKING LOT. TURNED THE TRUCK OFF AND OPENED THE HOOD WHERE I FOUND AN APPROXIMATELY 8' FLAME PROJECTING FROM UNDER THE PLASTIC MANIFOLD COVER. DOUSED THE FLAME WITH A BOTTLE OF DRINKING WATER AND TOOK THE PLASTIC COVER OFF WHERE I FOUND THE WIRING HARNESS SHEATHING ENGULFED IN FLAMES. EXTINGUISHED THAT WITH AN ABC DRY CHEMICAL EXTINGUISHER. CURRENTLY THE TRUCK IS AT WAYNESVILLE RAM WITH NO UPDATES AS OF YET. HAD THE EGR RECALL COMPLETED ON 6/19/19 AT WAYNESVILLE RAM AND HAD NOTICED DECREASED POWER AND FUEL MILEAGE SINCE BUT THE DECREASES WERE MINOR AND JUST ACCEPTED AS FACT FROM THE RECALL. I AM VERY CONCERNED AT PRESENT AFTER RESEARCHING THIS SITUATION AND CONVERSING WITH OTHERS WHO HAVE EXPERIENCED VERY SIMILAR EVENTS WITH THE SAME MOTOR.
NHTSA ODI 11241282
Jan 18, 2017Speed controlBrakesEngineCrash
PLEASE SEE COMPLAINT I SENT TO CHRYSLER WITH DOCUMENTS. YOUR LIST BEFORE ONLY LET ME SELECT 4 TOPICS THAT I WAS HAVING ISSUES WITH. *TR
NHTSA ODI 10946162
Oct 21, 2015Transmission & drivetrainAirbagsSpeed controlCrash1 injury
TL* THE CONTACT OWNS A 2015 DODGE RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE VEHICLE SWITCHED TO 4-WHEEL DRIVE WITHOUT BEING PROMPTED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE LAUNCHED FORWARD EXTREMELY FAST WITHOUT WARNING. THE VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A FRACTURE TO THE T12 VERTEBRAE IN HIS MID BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V534000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
NHTSA ODI 10784994