Feb 13, 2024Electrical systemFuel systemFire
Driving down the freeway Without warning vehicle dashboard started throwing out all kind of code warnings. Vehicle went into limp mode. Vehicle started on fire. Dealership states the blue def system was at fault. A problem this same dealer fixed just last year. At a cost of over $3000. This time with the fire the bill is over $8000. Not to mention the def system recall from a few years back where these components were suppose to be under an extended warranty. What is a consumer to do. We are at the mercy of these dealers Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11571575
Jul 15, 2019AirbagsBrakesFuel systemCrash
UNEXPECTED ACCELERATION FOLLOWED BY INABILITY TO STOP OR STEER OR LIMIT ACCELERATION. SECOND ACCIDENT, SAME VEHICLE, IDENTICAL PROBLEM.
NHTSA ODI 11231983
May 7, 2019Transmission & drivetrainEngineFuel systemFire
MAKING THE 12 MILE TRIP TO WORK WHEN AT MILE 10 MY TRUCK EXPERIENCED A DECREASE IN POWER FOLLOWED BY A SHUDDERING NOISE WHEN ON THE THROTTLE. LIMPED THE VEHICLE OFF TO THE SHOULDER WHERE I NOTED SMOKE. OPENED THE HOOD TO DISCOVER A SMALL FIRE TOWARD THE REAR OF THE ENGINE COMPARTMENT. TRIED TO EXTINGUISH THE FLAMES WITH NO LUCK AND WITH IN 5 MINS THE FLAMES HAD ENGULFED THE FRONT OF THE TRUCK.
NHTSA ODI 11205981
May 6, 2019EngineFuel systemFire
WAS DRIVING IN TOWN NOT TOWING OR LOADED, TRUCK STUMBLED LIKE OUT OF FUEL. I PULLED OVER AND RAISED THE HOOD AND SAW SMOKE COMING FROM PASSENGERS SIDE UNDER THE ENGINE COVER AT THE EGR, EGR COOLER. WITH A FIRE EXTINGUISHER HANDY I POINTED IT UNDER THE ENGINE COVER PUTTING THE FIRE OUT ON THAT SIDE BUT THE DIESEL FUEL FROM THE BURNT PLASTIC HOSE SPREAD TO THE OTHER SIDE CATCHING THAT SIDE ON FIRE. FCA AFTER SENDING A REP. COULD NOT DETERMINED WHAT CAUSED THE FIRE BUT THEY WOULD EXCEPT NO RESPONSIBILITY FOR THE FIRE. THEY ALSO SAID THAT THEY WERE SURE THAT I WOULD UNDERSTAND THAT FIRES HAPPENS. WELL I DON'T!! WITH OVER 40 YEARS AS A AUTO SERVICE CENTER OWNER I DO UNDERSTAND THAT THE ECO DIESEL HAS A VERY SERIOUS FIRE PROBLEM ON THEIR 2014/2017 RAM 1500 ECODIESEL. THIS FIRE PROBLEM IS TOTALLY DIFFERENT FROM THE ENVIRONMENTAL CLASS ACTION SETTLEMENT SUIT.
NHTSA ODI 11205924
Apr 24, 2019Electrical systemEngineFuel systemCrash
ENGINE SHUTS OFF INSTANTLY WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. WON'T START BACK UP FOR SEVERAL HOURS. WHEN TRYING TO RESTART, STARTER TURNS BUT SEEMS NO GAS IS GOING TO ENGINE. TRUCK ONLY HAS 39K MILES. WHEN I WALKED AWAY FROM THE TRUCK THE AUTO STARTER TRIED TO START IT ON IT'S OWN.
NHTSA ODI 11203593
Jan 8, 2019Fuel systemCrash
FUEL SENSOR FAIL WARNING COMES ON. WHEN I FILL MY TANK IT IS FINE UNTIL APPX 50 MILES WHILE DRIVING MY FUEL GAUGE DROPS TO EMPTY. AND THE CHECK ENGINE LIGHT STAYS ON NOW. I NEVER KNOW HOW MUCH FUEL I HAVE. SO I RAN OUT OF FUEL YESTERDAY ON THE FWY AND I ALMOST GOT KILLED BY SEVERAL 18 WHEELERS. I HURT MY BACK PUSHING IT.
NHTSA ODI 11165063
Jun 26, 2016AirbagsFuel systemCrash3 injuries
TAKATA INFLATOR FAILED WHEN IN A FRONT END CRASH DUE TO A DRUNK DRIVER AT 45MPH. DRUNK DRIVER HIT CAR IN FRONT OF ME AND I SWERVED TO THE LEFT AND T-BONED DRUNK DRIVER ON PASSENGER SIDE DOOR CAUSING HIM TO SPIN AROUND AND SLAM INTO DRIVER SIDE OF BED. WITH THIS KIND OF IMPACT AIR BAGS SHOULD HAVE DEPLOYED AND FUEL CUT OFF SHOULD HAVE ENGAGED, BUT NOTHING HAPPENED.
NHTSA ODI 10876707