May 7, 2019Transmission & drivetrainEngineFuel systemFire
MAKING THE 12 MILE TRIP TO WORK WHEN AT MILE 10 MY TRUCK EXPERIENCED A DECREASE IN POWER FOLLOWED BY A SHUDDERING NOISE WHEN ON THE THROTTLE. LIMPED THE VEHICLE OFF TO THE SHOULDER WHERE I NOTED SMOKE. OPENED THE HOOD TO DISCOVER A SMALL FIRE TOWARD THE REAR OF THE ENGINE COMPARTMENT. TRIED TO EXTINGUISH THE FLAMES WITH NO LUCK AND WITH IN 5 MINS THE FLAMES HAD ENGULFED THE FRONT OF THE TRUCK.
NHTSA ODI 11205981
May 6, 2019EngineFuel systemFire
WAS DRIVING IN TOWN NOT TOWING OR LOADED, TRUCK STUMBLED LIKE OUT OF FUEL. I PULLED OVER AND RAISED THE HOOD AND SAW SMOKE COMING FROM PASSENGERS SIDE UNDER THE ENGINE COVER AT THE EGR, EGR COOLER. WITH A FIRE EXTINGUISHER HANDY I POINTED IT UNDER THE ENGINE COVER PUTTING THE FIRE OUT ON THAT SIDE BUT THE DIESEL FUEL FROM THE BURNT PLASTIC HOSE SPREAD TO THE OTHER SIDE CATCHING THAT SIDE ON FIRE. FCA AFTER SENDING A REP. COULD NOT DETERMINED WHAT CAUSED THE FIRE BUT THEY WOULD EXCEPT NO RESPONSIBILITY FOR THE FIRE. THEY ALSO SAID THAT THEY WERE SURE THAT I WOULD UNDERSTAND THAT FIRES HAPPENS. WELL I DON'T!! WITH OVER 40 YEARS AS A AUTO SERVICE CENTER OWNER I DO UNDERSTAND THAT THE ECO DIESEL HAS A VERY SERIOUS FIRE PROBLEM ON THEIR 2014/2017 RAM 1500 ECODIESEL. THIS FIRE PROBLEM IS TOTALLY DIFFERENT FROM THE ENVIRONMENTAL CLASS ACTION SETTLEMENT SUIT.
NHTSA ODI 11205924
Apr 29, 2019EngineFire
ENGINE FIRE RESULTING IN TOW TO DEALERSHIP. HAULING 4000LB TRLR @ 65MPH, RUMBLING FIRST THEN WHITE SMOKE FROM REAR OF TRUCK WHEN ENGINE DIED. PULLED OFF HWY AND FOUND SMALL FIRE IN CENTER OF MANIFOLD. EXTINGUISHED AND RESTARTED TRUCK. FUEL SPRAYING FROM FUEL LINE.
NHTSA ODI 11204366
Apr 24, 2019Electrical systemEngineFuel systemCrash
ENGINE SHUTS OFF INSTANTLY WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. WON'T START BACK UP FOR SEVERAL HOURS. WHEN TRYING TO RESTART, STARTER TURNS BUT SEEMS NO GAS IS GOING TO ENGINE. TRUCK ONLY HAS 39K MILES. WHEN I WALKED AWAY FROM THE TRUCK THE AUTO STARTER TRIED TO START IT ON IT'S OWN.
NHTSA ODI 11203593
Jan 3, 2019Body & structureEngineFire
MY TRUCK CAUGHT FIRE WHILE DRIVING AT 65 MPH ON THE INTERSTATE ON DEC 23 2018. ALL GAUGES SUGGESTED NORMAL OPERATING PARAMETERS. THE TRUCK HAS 120K MILES. IT'S A TOTAL LOSS. *DT *TR
NHTSA ODI 11165715
Oct 18, 2018Body & structureWheelsEngineFire
ON 9/21/18 MY HUSBAND WAS DRIVING TO THE STORE DOWN THE INTERSTATE AND HIS TRUCK SHUT OFF CAUSING HIM TO COAST TO THE SHOULDER. WHEN HE DID HE NOTICED SOME LIGHT SMOKE. HE TRIED TO POP THE HOOD BUT IT WOULDN'T POP SO HE GOT OUT AND TRIED TO SEE IF IT WAS CAUGHT AND SAW MORE SMOKE HE LOOKED UNDERNEATH TO SEE STUFF DRIPPING LIKE MELTING FROM THE ENGINE COMPARTMENT, AT THAT TIME HE WENT TO WALK AROUND THE TRUCK TO LOOK FOR A FIRE EXTINGUISHER WHEN HE HEARD A LOUD EXPLOSION CAUSING HIM TO RUN BACK FROM THE TRUCK AND CALL 911. IN LESS THAN 5 MINUTES THE ENTIRE TRUCK WAS ENGULFED IN FLAMES AND IN THE 25 IT TOOK THE FIRE DEPARTMENT TO ARRIVE THE ENTIRE TRUCK EXCEPT THE BED AND REAR TIRES WERE COMPLETELY BURNT DOWN. 5 MONTHS PRIOR TO THIS THE ENGINE IN THIS ECODIESEL BLEW UP WHILE HE WAS DRIVING DOWN THE INTERSTATE AND CHRYSLER DID AN COMPLETE ENGINE REPLACEMENT ON IT UNDER WARRANTY AND DUE TO THEIR FAULT. THE NEW ENGINE ONLY HAD 10-15K MILES ON IT AND TO REPLACE THIS ENGINE YOU HAVE TO TAKE THE ENTIRE TRUCK APART LIKE A LEGO CAB AND ALL. RAM IS NOT COMING OUT WITH AN ECODIESEL IN THE 1500 IN 2019 BUT CHRYSLER IS NOT OWNING RESPONSIBILITY FOR THE TRUCK ALMOST KILLING MY HUSBAND. THE TRUCK WAS IN MOTION ON FIRE AND ON THE SIDE OF A HIGHWAY WHEN IT BURNT DOWN. IT WAS IN MOTION AND ON AN INTERSTATE WHEN THE FIRST ENGINE BLEW WITH ONLY 84K MILES ON A DIESEL.
NHTSA ODI 11141208
Oct 5, 2018EngineFire
MY 2015 RAM 1500 4X4 WITH ECODIESEL BEGAN TO LOSE POWER WHILE DRIVING ON US31 SO I PULLED OFF ON THE NEXT SIDE STREET. AT THAT POINT, SMOKE POURED OUT OF THE VENTS AND FROM UNDER THE HOOD INTO THE CAB. I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION AND WAITED FOR THE TOW TRUCK. DEALER REPORTS AN EGR VALVE COOLER FAILURE WHICH THEN CAUSED THE INTAKE MANIFOLD TO CRACK
NHTSA ODI 11133520
Sep 7, 2018EngineFire
TL* THE CONTACT OWNED A 2015 RAM 1500 ECO-DIESEL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE VEHICLE BECAME ENGULFED IN FLAMES. THE VEHICLE WAS DESTROYED BEFORE THE FIRE DEPARTMENT ARRIVED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE LOT AND THEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND FILED CASE NUMBER: 35040343. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI 11128119
Aug 27, 2018EngineFire
TRUCK ENGINE CAUGHT FIRE WITHOUT WARNING ON THE HIGHWAY
NHTSA ODI 11122811
Aug 6, 2018EngineFire
ENGINE FIRE. CHRYSLER DENIED RESPONSIBILITY. TRUCK WAS IN MOTION. LOST ENGINE OIL PRESSURE AND PULLED OVER. FIRE WAS UNDER THE HOOD.
NHTSA ODI 11118192
Jul 13, 2018Electronic Stability Control (esc)BrakesEngineCrash1 injury
ON MAY 29,2018. I REARENDED A SEMI TRUCK. I HAD MY FOOT ON THE BRAKE PRESSED TO THE FLOOR BUT VEHICLE WOULD NOT COME TO A COMPLETE STOP. WHEN TOWED TO COLLISION CENTER I ADDRESSED MY CONCERNS TO THEM THAT I FELT MY VEHICLE WAS DEFECTIVE DUE TO THE TRUCK MAINTAINING SPEED WHILE I WAS APPLYING BRAKES. THEY PLUGGED IT INTO SCAN TOOL AND FOUR DEFAULT CODES CAME UP. (ABS,AIRBAG,POWER STEERING,DOOR MODULE)I THEN PROCEEDED TO OPEN A CLAIM WITH DAIMLER CHRYSLER. WHAT WAS SUPPOSED TO BE THE MAIN CONCERN THAT WAS SUPPOSED TO BE INVESTIGATED WAS WHY DEFAULT CODES CAME UP & TRUCK WAS NOT STOPPING TO AVOID COLLISION. DAIMLER CHRYSLER ASSURED ME THERE THIRD PARTY INVESTIGATOR WOULD INVESTIGATE ALL THE ISSUES (ALL DEFAULT CODES). THEY WHERE SENT OUT, PLUGGED TRUCK INTO SCAN TOOL AND TOOK PICTURES. THIRD PARTY SENT MY HUSBAND & I A COPY OF WHAT THE CRASH TEST DATA WAS.BEEN CALLING THEM FOR ANSWERS SINCE MY TRUCK HAS BEEN SITTING FOR MONTH & A HALF UNTOUCHED. TO FIND OUT THAT THEY ONLY INVESTIGATED AIR BAG ISSUE & NOT OTHER VERY SERIOUS MECHANICAL SAFETY ISSUES. CLEARLY DOCUMENTED IN CRASH TEST DATA, FROM MY VEHICLE, STATES POSITIVE TORQUE TO MOTOR WITH PEDAL PRESSURE OF ACCELERATOR READING AT 0% & WHILE BRAKES WHERE BEING APPLIED. I HAVE DOCUMENTS TO PROVE MY STATEMENTS. ALSO AT TIME OF ACCIDENT MY VIN WAS NOT INCLUDED IN THE CURRENT RECALL OF CRUISE CONTROL. ON JUNE 14TH ,2018 MY HUSBAND CHECKED OUR VIN AGAIN & IT IS NOW INCLUDED IN CURRENT RECALL. AT THE TIME OF ACCIDENT MY CRUISE CONTROL WAS NOT ENGAGED. BUT THE RECALL IS DUE TO THE POWERTRAIN CONTROL MODULE OR ENGINE CONTROL MODULE NOT REMOVING POSITIVE TORQUE REQUESTS FROM THE CAN-B. IF CAN-B STOPS COMMUNICATING WITH THE ECM OR PCM. ALSO ALL OTHER DEFAULT CODES SHOULD BE INVESTIGATED LIKE THE POWER STEERING THAT PULLED TO ONE SIDE WHILE I WAS BRAKING. THEIR ARE TO MANY ISSUES WITH MY VEHICLE THAT THEY KNOW ABOUT & ARE HIDING. *BF *TR
NHTSA ODI 11111242
Jul 11, 2018Transmission & drivetrainEngineFire
THERE ISN'T ENOUGH ROOM FOR THE ENTIRE ORDEAL, BUT I WILL DO MY BEST TO CONGEST IT. JUNE 19TH: WENT TO DEALER SHIP WITH CHECK ENGINE LIGHT, NOBODY THERE KNEW WHAT IT MEANT, AND THEY ERASED IT AND TOLD ME NOT TO WORRY ABOUT IT UNLESS IT COMES BACK. JULY 3RD: VACATION TRIP, ABOUT 2 HOURS INTO DRIVING, TRUCK LOOSES THROTTLE, SOLID CHECK ENGINE LIGHT COMES ON, "SERVICE ELECTRONIC THROTTLE CONTROL" SMOKE COMING FROM ENGINE BAY, SMELLED LIKE PLASTIC TO ME. FOUND WHAT LOOKED LIKE A MELTED QUARTER SIZED BOILING SPOT ON THE MANIFOLD? I BELIEVE. CHECKED THAT ENGINE LIGHT WAS SOLID, AND ON JUNE 19TH WAS TOLD IF LIGHT IS SOLID, IT'S SAFE TO DRIVE, IF IT'S BLINKING SHUT OFF IMEDIATELY. IT WAS SOLID. VACATION'S OVER, DRIVE BACK TO VEGAS AT ABOUT 40-50MPH (TRUCK WOULDN'T GO ANY FASTER) ON BLINKERS THE WHOLE WAY WITH MY FIANCEE IN THE PASSANGER SEAT, AND 3 YEAR OLD SON IN THE BACK SEAT. AN HOUR OURSIDE OF VEGAS, TRUCK WAS THROWING FLAME BALLS AND SPARKS OUT THE REAR, IMMEDIATELY PULLED OFF TO THE DESERT, AND EVACUATED MY SON AND FIANCEE. GRABBED RED BULLS AND GREEN TEAS TO DOUSE THE FIRE. GOT THE FIRE OUT AFTER SEVERAL MINUTES. IF I DIDN'T NOTICE THE SPARKS OR FIREBALLS, OR IF A FUEL LINE CAUGHT ON FIRE, WE COULD HAVE DIED. THE ENTIRE UNDERSIDE OF THE TRUCK WAS BURNED AND THE DPF ON THE EXHAUST WAS GLOWING BRIGHT RED STILL. I SPOKE WITH AN ORIGINAL ENGINEER ON THE TRUCK, THROUGH A FACEBOOK GROUP FOR THESE TRUCKS, WHICH HE STATES 2 WEEKS PRIOR WHEN I TOOK THE TRUCK IN, THE EGR MUST HAVE STARTED MALFUNCTIONING, AND THEY SHOULDN'T HAVE BRUSHED ME OFF. WHICH LED TO IT STICKING OPEN, AND BLOWING A HOLE IN THE INTAKE MANIFOLD (THE BURNING PLASTIC SMELL) WHEN I WAS DRIVING BACK TO SAFETY (IN THE MIDDLE OF NOWHERE), A REGENERATION OCCURED CAUSING THE DPF TO FILL UP, AND ESSENTIALLY EXPLODE, AND CATCH THE TRUCK ON FIRE. TRUCK IS AWAITING REPS FROM DETROIT.
NHTSA ODI 11110784
May 31, 2018Transmission & drivetrainBody & structureEngineCrash
VEHICLE IN PARK ON LEVEL CITY STREET. STEPPED OUT OF VEHICLE. VEHICLE SUDDENTLY ACCELERATED AT SEEMINLY FULL POWER IN REVERSE. CROSSED INTO INTERSECTION AND HIT BY TRAFFIC, CONTINUED ACROSS INTERSECTION, CAME TO REST IN YARD OF HOUSE OPPOSITE.
NHTSA ODI 11099030
Oct 12, 2017EngineFire
TL* THE CONTACT OWNS A 2015 RAM 1500 ECO DIESEL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE ENGINE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SKINNER AND DAMULIS, 3144 US-20, RICHFIELD SPRINGS, NY 13439) WHERE IT WAS DETERMINED THAT THERE WAS NO MANUFACTURER DEFECT. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONFIRMED THAT THERE WAS NO MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11033036
Oct 2, 2017EngineFire
TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11031397
Apr 16, 2017Transmission & drivetrainElectrical systemEngineFire
APRIL 14, 2017 MY HUSBAND WAS HEADING EAST ON I-20 IN THE TYLER, TEXAS AREA LOCATED IN SMITH COUNTY TEXAS.APPROACHING HIS TURN OFF AT HWY 14. WHEN EXITING ON THE RAMP HE NOTICED SMOKE COMING FROM THE BACK OF THE TRUCK. HE LOOKED AND THE SERVICE ENGINE LIGHT WAS ON AND HE BEGAN LOSING POWER. HE WAS ABLE TO PULL TO A LARGE PARKING AREA AWAY FROM OTHERS. HE GOT OUT OF THE VEHICLE AND APPROACHED THE HOOD WHEN HE NOTICED FLAMES COMING FROM THE ENGINE. HE BACKED AWAY FROM THE VEHICLE AT THAT TIME AND CALLED 911. OUR VEHICLE IS NOT A TOTAL LOSS. LAST FALL WE HAD TO REPLACE THE ENTIRE FUEL SYSTEM $6500 WHEN THE VEHICLE HAD LESS THAN 20,000 MILES ON IT. NOW AT LITTLE OVER 30,000 MILES IT'S A TOTAL LOSS. I HAVE CONTACTED CHRSYLER AND THEY ARE SUPPOSE TO SEND INSPECTORS TO SEE IF THEY CAN DETERMINE THE CAUSE. INSURANCE INSPECTORS ARE ALSO COMING THIS WEEK TOO. I'VE READ A LOT OF NEGATIVES FOR THIS TRUCK AND SAW THERE WAS A RECALL FOR 4X2'S FOR WIRING ISSUES THAT COULD SHORT AND CAUSE A FIRE. OUR TRUCK WAS A LONE STAR 4X4 AND NOT UNDER THIS RECALL. I THINK THESE VEHICLES NEED TO BE LOOKED AT HARDER!! TOO MANY ISSUES FROM TOO MANY OWNERS.
NHTSA ODI 10978708
Jan 18, 2017Speed controlBrakesEngineCrash
PLEASE SEE COMPLAINT I SENT TO CHRYSLER WITH DOCUMENTS. YOUR LIST BEFORE ONLY LET ME SELECT 4 TOPICS THAT I WAS HAVING ISSUES WITH. *TR
NHTSA ODI 10946162
Sep 3, 2016EngineFire
WHILE TOWING OUR CAMPER THE ENGINE STARTED ON FIRE AND TOTALLY BURNED ALONG WITH OUR CAMPER. IT WAS A TOTAL DESTRUCTION. WE WERE NOT HURT. FIAT CHRYSLER AUTOMOBILES IS CLAIMING NO RESPONSIBILITY.
NHTSA ODI 10903485