What 349 owners told NHTSA about the 2015 Nissan Sentra Sr Turbo

I used the jack to lift the car, back almost a year ago, the jack failed and fall on me with the car almost killed me, it was rated at 3 ton but it couldn't handle one side of the car which is 1 ton, it made several damages to the car as well I have videos of how it is failed

NHTSA ODI 11749045

My car would we still in the middle of the road and one day I was turning to go home and it cut off with everything on the dashboard was still on and the power steering went out and I tried to turn real fast to get my driveway and next thing I know my Cortizone fire meanwhile every now and then I would see a light blinking my dashboard fast and then go away. It was the battery light barely show up.

NHTSA ODI 11727684

while actively pressing on brake at a stop sign, car started moving. car only stopped when it bumped into car in front and had to be completely turned off. even with hand brake and in park, car kept moving.

NHTSA ODI 11683277

My wife was rear ended and side collision accident. She was injured with side airbags both arm was severely cut. The steering airbag did not deploy as a result she had head injury and the upper teeth was push up when her head hit the steering wheel. She had to be pry out with a Crowbar tool.

NHTSA ODI 11675400

On [XXX] I was driving my 2015 Nissan Sentra S (manual transmission) in Los Angeles, CA. While traveling at a moderate speed on a city street, another vehicle crossed into my lane, resulting in a direct, head-on collision. The impact caused severe damage to the entire front end of my vehicle: the hood crumpled, the front bumper and grille detached, and internal components such as the radiator support and crash bar were visibly deformed. The damage was so extensive that vehicle two’s (at-fault driver’s) insurance company declared the car a total loss. Despite the severity of the frontal impact, none of the airbags deployed. This was unexpected, as the collision was strong enough to stop both vehicles instantly—pushing my vehicle backwards until both vehicles came to a halt, resulting in significant structural deformation. There were no warning lamps, error messages, or previous issues with the airbag system prior to the accident. Photographs and video footage of the incident are available. As a direct result of the airbag non-deployment, my head and jaw made contact with the steering wheel, causing chest, jaw, neck, back, and shoulder pain, as well as severe headaches. After the accident, the vehicle was inspected by vehicle two’s insurance company and reviewed by Nissan’s Incident Investigation Specialist, Dakota McGregor. Nissan denied my claim for non-deployment of airbags verbally via landline. Nissan’s specialist, Dakota McGregor, refused to provide written documentation, technical justification, or a written denial of my claim, despite my requests. Furthermore, the specialist did not provide or disclose the threshold for airbag deployment in this vehicle, and no crash data or event data was collected or reviewed from the vehicle’s onboard computer. As a result, I am unable to determine the exact cause of the airbag system’s failure to deploy. I am filing this complaint because I believe this incident represents a potential safety defect with the air INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11670434

1. Front passenger side seat fails to activate the air bag once a passenger has occupied the seat, and buckled up. The airbag "off" indication light remains illuminated at all times, and if it isn't being activated, may cause bodily harm, injury, or death to any passenger of the vehicle in the unfortunate event of a collision. Vehicle was requested to be checked out at Lorenzo Nissan in Ft. Lauderdale, FL in November 2023, but was refused. FRONT PASSENGER SEAT, FRONT PASSENGER AIRBAG, FRONT PASSENGER AIRBAG INDICATION LIGHT ••••••••••••••••••••••• 2. 2015 Sentra CVT transmission slips, shakes and stalls. On numerous occurrence this has caused near tragic collisions with multiple vehicles. One such instance forced the vehicle into 'limp mode' in a high speed area of a busy freeway and nearly caused numerous vehicles to collide into the stalled Sentra at rates of speed over 70 MPH. Furthermore, the 2015 Sentra has an issue shifting from park, and will not move out of park, even with the brake applied, unless the gear release button is applied. Vehicle was requested to be examined by Lorenzo Nissan in November 2023, but the dealership refused to inspect any possible safety or equipment issues without the promise of purchasing a new Nissan from their dealership. POWERTRAIN, CVT TRANSMISSION, AUTOMATIC GEAR-SHIFT INDICATION, LIMP MODE, NO WARNING LIGHTS ILLUMINATED

NHTSA ODI 11574140

Airbags did not deploy

NHTSA ODI 11572923

We bought this vehicle brand new in 2016, and it seem to be a nice vehicle until it hit 30,000 miles. When we hit 30,000 miles in April 2020, the brake system failed, causing a passenger side collision, however, there were no injuries. Then in November 2020, the transmission went out. At that time we had to have the front brakes replaced as well. Then in May 2021 at 40,000 miles, we had to replace the front brakes again. In September 2021 at 50,000 miles, the front and rear brakes started grinding and needed replaced, which ended up having the ABS system, ABS module, brake lines, brake rotors, brake calipers, brake drums, and pads replaced. In February 2022 at 58,000 miles, while driving home, there was a loud bang from the front of the vehicle, the vehicle shuddered violently, had very little acceleration, and there was a large amount of white smoke coming from the back of the vehicle. Had the vehicle towed into the service shop, where they stated the engine block had thrown a rod through the engine. Had the engine replaced. Four days after the vehicle was returned, the front suspension collapsed on the tires. Had the front suspension replaced at 58,000 miles. August 2022, the transmission failed once again at 69,000 miles, and also had to replace the front brakes again. At 76,000 miles, in March 2023, had to once again replace front brake pads, rotors, and passenger caliper. No rear drums and pads need replaced. Vehicle ABS system is nonresponsive, ABS light is on once again, when, pressing the brake pedal, the vehicle does not stop just like when ABS system and module was replaced prior. Emergency brake does not work as well. I have contacted Nissan several times, to which I was told they would no longer service my vehicle. Now I am wondering what to do at this point.

NHTSA ODI 11514938

The contact called on behalf of her son who owned a 2015 Nissan Sentra. The contact stated that her son was driving at an unknown MPH, when he crashed into a concrete structure. There were no warning lights illuminated. The air bags did not deploy. Her son had a concussion but later started driving to his residence; then was assisted by a police officer. The contact was not sure if a police report was filed. The police notified the contact regarding the accident. Her son was sent to the hospital with bruised lungs, and other minor injuries. The vehicle was destroyed and towed to the salvage lot. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

NHTSA ODI 11475189

The transmission quit working in rush our traffic in St. Louis, Missouri. The incident nearly caused a severe accident, if it hadn't been for two alert drivers during rush hour. After sitting for approximate sixty minutes waiting for a tow truck. Just before the the tow truck arrive another tow driver was going to pick up another vehicle "he stop to help." The tow driver was going to tow the vehicle. He was testing to see what the problem. As he started the vehicle he put it in drive and nothing happen. After a few minutes it jump in gear. The vehicle was driven home with loosing power, surging, and RPM going up without acceleration. This happen in late November. The car continued to jerk, stall, and loose power over long trips. The car was taken to the dealership but they could do nothing until they put a device on it to read codes. This was completed December 20, 2021, I was notified to drive the vehicle for several days up to a week and bring it back to them. The vehicle was picked up and drove per dealership instruction. The car was returned after Christmas. The tech perform a TCM update. They tested and drove the vehicle with myself in the car. The manager concluded the car had transmission problems that pointed to the transmission but it would not reveal a code. Until they get a code or approval from Nissan there was nothing they could. On about January 28, 2022, I was instructed to pick up the car. Also, I was instructed the car was unsafe to drive. It was bitter cold (12 degree) fifteen minutes into the drive home the service manger call (note after hours). The vehicle stalled/loss power and a multiple of problems. Approximately twenty miles away the vehicle caused an accident in which I suffer frostbite and damaged to my left hip. With the assistant of the State Trooper I was safe until the tow truck from D and K arrived. The vehicle was towed back to the dealership and remain until present date, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11454037

Was in a car accident and totaled the car, however the air bags never deployed.

NHTSA ODI 11433655

RECENTLY MY FAMILY WAS REAR-ENDED WHILE SITTING AT A STOPLIGHT AT A FOUR-WAY INTERSECTION ON A STATE ROUTE BY A DRUNK DRIVER TRAVELING MORE THAN TWICE THE SPEED LIMIT (40 MPH). FOLLOWING THE COLLISION, IT WAS DETERMINED THAT THE SIDE CURTAIN AIRBAGS HAD BEEN DEPLOYED. HOWEVER, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THE CRASH CAUSING INCREASED INJURY TO THE DRIVER AND FRONT PASSENGER OF THE CAR. THERE WERE NO OCCUPANTS IN THE BACK SEAT AND ALL OCCUPANTS WERE WEARING SAFETY RESTRAINT BELTS CORRECTLY.*DT *TR

NHTSA ODI 11382931

APPARENTLY THE DEALER WHO SOLD ME THE CAR WITHOUT TELLING ME THAT IT WAS A PREVIOUS TOTAL LOSS AND NOW THEY REFUSE TO GIVE ME MY DOWN PAYMENT BACK.

NHTSA ODI 11376534

FRIDAY 04/172020 AT APPROXIMATELY 515PM MINUTES AFTER PARKING MY CAR AT MY BOYFRIEND HOUSE AFTER TAKING MY COAT AND SHOES OFF ONE OF HIS NEIGHBORS KNOCKED ON THE DOOR TO LET ME KNOW THAT MY CAR WAS ON FIRE. POLICE AND FIRE DEPARTMENT WAS CALLED, THEY ARRIVED AND PUT THE FIRE OUT AND LET ME KNOW THAT IT APPEARED TO BE AN ELECTRICAL ISSUES THAT MAY HAVE CAUSED THE FIRE

NHTSA ODI 11321684

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 30 MPH AN UNKNOWN VEHICLE STOPPED UNEXPECTEDLY AS A RESULT THE CONTACT CRASHED INTO AN UNKNOWN FORD. THE DRIVER' S SEAT LUNGED FORWARD AND THE CONTACT HIT THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES TO THE FACE AND CHEST MEDICAL ATTENTION WAS NOT PROVIDED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED THE LOCAL DEALER CARMAX (7180 N PALM AVE, FRESNO, CA 93650 (559) 490-7901) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000. THE INSURANCE COMPANY DEEMED VEHICLE A TOTAL LOSS. *DT

NHTSA ODI 11316392

TL* THE CONTACT OWNS A 2015 NISSAN SENTRA. WHILE MAKING A U TURN, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. AS A RESULT, THE CONTACT STRUCK A PARKED VEHICLE. THERE WERE NO INJURIES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT DROVE TO A POLICE DEPARTMENT TO FILE A REPORT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO ADVANCE AUTO WHERE IT WAS DIAGNOSED THAT THE ANTI-LOCK SYSTEM FAILED AND THERE WAS A BRAKE FLUID LEAK. ON ANOTHER OCCASION, WHEN STARTING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL TO SHIFT INTO DRIVE, THE VEHICLE MOVED FORWARD AND STRUCK A WALL AT THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT HE WAS PUMPING THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI 11279602

I WAS INVOLVED IN A WRECK GOING OVER 10 MILES PER HOUR ON THE FREEWAY AND MY AIR BAGS DID NOT COME OUT AND I FEEL THAT IS UNSAFE, THOUGH THEY CLAIMED THEY FIXED THE RECALL AT NISSAN. I FEEL AS THOUGH THIS CAR IS A DANGER TO MY LIFE AND OTHERS AS WELL. I WAS IN CALIFORNIA ON THE 10 FREEWAY AS MY BOYFRIEND WAS DRIVING. *DT*JB

NHTSA ODI 11191378

TL* THE CONTACT OWNS A 2015 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 11047580

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN CRASH. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED INCORRECTLY AND CAUSED THE CONTACT TO VEER OFF THE ROAD AND INTO MULTIPLE TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. BRIDGEWATER NISSAN OF BRIDGEWATER LOCATED IN NEW JERSEY WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

NHTSA ODI 11045026

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED INCORRECTLY AND CAUSED THE CONTACT TO VEER OFF THE ROAD INTO MULTIPLE TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. BRIDGEWATER NISSAN IN BRIDGEWATER, NEW JERSEY WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 22,000.

NHTSA ODI 11045028

I WAS DRIVING ON I-49 IN LOUISIANA TRAVELING AT 70 MPH WHEN I HEAR A LOUD NOISE, LIKE A GUNSHOT. I REALIZED MY SUNROOF HAD SHATTERED. THE COVER WAS OPEN AT THE TIME SO GLASS FELL INTO MY CAR, AND IN MY LAP/HAIR. I DID GET A FEW CUTS ON MY HANDS FROM THE GLASS. I DON'T THINK ANYTHING HIT THE SUNROOF, IT SHATTERED SPONTANEOUSLY. THE DEALERSHIP SAYS I HAVE TO GO THROUGH MY INSURANCE COMPANY TO GET IT FIXED.

NHTSA ODI 11041411

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 40 MPH OVER A DIP IN THE ROAD, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED SHOULDER BURN FROM THE AIR BAG DEPLOYMENT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO A COLLISION CENTER. THE VEHICLE WAS DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V242000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ..UPDATED 05/23/17 *BF ....UPDATED 06/21/17 *BF UPDATED 10/19/2017*JS UPDATED 9/28/18*JB

NHTSA ODI 10983477

MY DAUGHTER TURNED OUT OF OUR DRIVEWAY AND TRAVELED ABOUT 75 YARDS AND SHE SAYS THE DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON CAUSING HER TO LOSE CONTROL AND HIT A DRIVEWAY CULVERT. SHE WAS ONLY UP TO ABOUT 35 MPH AT THE TIME OF THE ISSUE ON A STRAIGHT SECTION OF ROAD...UPDATED 06/06/17 *BF *AS

NHTSA ODI 10968313

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND BACK, AND SUFFERED A WHIPLASH. THE PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK, AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE LIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,475. THE VIN WAS NOT AVAILABLE. UPDATED 04/19/17 *LJ *CN

NHTSA ODI 10949134

AFTER DRIVING THE CAR ONE EVENING THE ENGINE SPONTANEOUSLY CAUGHT A FIRE. THE FIRE DEPTARTMENT SAID IT STARTED FROM SOME PROBLEM IN THE ENGINE. IN ADDITION WE NOTICE THE HEAT OF THE FIRE DID NOT DEPLOY THE DRIVER AND PASSENGER SIDE AIR-BAGS. NORMALLY IN MANY CASES OF CAR FIRES THE FIRE WILL DEPLOY THE EMERGENCY AIR-BAGS AND CAUSE THE CAR ALARM TO SOUND THIS DID NOT HAPPEN WITH MY INCIDENT. *TR

NHTSA ODI 10909955