What 349 owners told NHTSA about the 2015 Nissan Sentra Nismo

My wife was rear ended and side collision accident. She was injured with side airbags both arm was severely cut. The steering airbag did not deploy as a result she had head injury and the upper teeth was push up when her head hit the steering wheel. She had to be pry out with a Crowbar tool.

NHTSA ODI 11675400

On [XXX] I was driving my 2015 Nissan Sentra S (manual transmission) in Los Angeles, CA. While traveling at a moderate speed on a city street, another vehicle crossed into my lane, resulting in a direct, head-on collision. The impact caused severe damage to the entire front end of my vehicle: the hood crumpled, the front bumper and grille detached, and internal components such as the radiator support and crash bar were visibly deformed. The damage was so extensive that vehicle two’s (at-fault driver’s) insurance company declared the car a total loss. Despite the severity of the frontal impact, none of the airbags deployed. This was unexpected, as the collision was strong enough to stop both vehicles instantly—pushing my vehicle backwards until both vehicles came to a halt, resulting in significant structural deformation. There were no warning lamps, error messages, or previous issues with the airbag system prior to the accident. Photographs and video footage of the incident are available. As a direct result of the airbag non-deployment, my head and jaw made contact with the steering wheel, causing chest, jaw, neck, back, and shoulder pain, as well as severe headaches. After the accident, the vehicle was inspected by vehicle two’s insurance company and reviewed by Nissan’s Incident Investigation Specialist, Dakota McGregor. Nissan denied my claim for non-deployment of airbags verbally via landline. Nissan’s specialist, Dakota McGregor, refused to provide written documentation, technical justification, or a written denial of my claim, despite my requests. Furthermore, the specialist did not provide or disclose the threshold for airbag deployment in this vehicle, and no crash data or event data was collected or reviewed from the vehicle’s onboard computer. As a result, I am unable to determine the exact cause of the airbag system’s failure to deploy. I am filing this complaint because I believe this incident represents a potential safety defect with the air INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11670434

1. Front passenger side seat fails to activate the air bag once a passenger has occupied the seat, and buckled up. The airbag "off" indication light remains illuminated at all times, and if it isn't being activated, may cause bodily harm, injury, or death to any passenger of the vehicle in the unfortunate event of a collision. Vehicle was requested to be checked out at Lorenzo Nissan in Ft. Lauderdale, FL in November 2023, but was refused. FRONT PASSENGER SEAT, FRONT PASSENGER AIRBAG, FRONT PASSENGER AIRBAG INDICATION LIGHT ••••••••••••••••••••••• 2. 2015 Sentra CVT transmission slips, shakes and stalls. On numerous occurrence this has caused near tragic collisions with multiple vehicles. One such instance forced the vehicle into 'limp mode' in a high speed area of a busy freeway and nearly caused numerous vehicles to collide into the stalled Sentra at rates of speed over 70 MPH. Furthermore, the 2015 Sentra has an issue shifting from park, and will not move out of park, even with the brake applied, unless the gear release button is applied. Vehicle was requested to be examined by Lorenzo Nissan in November 2023, but the dealership refused to inspect any possible safety or equipment issues without the promise of purchasing a new Nissan from their dealership. POWERTRAIN, CVT TRANSMISSION, AUTOMATIC GEAR-SHIFT INDICATION, LIMP MODE, NO WARNING LIGHTS ILLUMINATED

NHTSA ODI 11574140

The contact called on behalf of her son who owned a 2015 Nissan Sentra. The contact stated that her son was driving at an unknown MPH, when he crashed into a concrete structure. There were no warning lights illuminated. The air bags did not deploy. Her son had a concussion but later started driving to his residence; then was assisted by a police officer. The contact was not sure if a police report was filed. The police notified the contact regarding the accident. Her son was sent to the hospital with bruised lungs, and other minor injuries. The vehicle was destroyed and towed to the salvage lot. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

NHTSA ODI 11475189

Was in a car accident and totaled the car, however the air bags never deployed.

NHTSA ODI 11433655

RECENTLY MY FAMILY WAS REAR-ENDED WHILE SITTING AT A STOPLIGHT AT A FOUR-WAY INTERSECTION ON A STATE ROUTE BY A DRUNK DRIVER TRAVELING MORE THAN TWICE THE SPEED LIMIT (40 MPH). FOLLOWING THE COLLISION, IT WAS DETERMINED THAT THE SIDE CURTAIN AIRBAGS HAD BEEN DEPLOYED. HOWEVER, NEITHER THE DRIVER NOR PASSENGER AIRBAGS DEPLOYED IN THE CRASH CAUSING INCREASED INJURY TO THE DRIVER AND FRONT PASSENGER OF THE CAR. THERE WERE NO OCCUPANTS IN THE BACK SEAT AND ALL OCCUPANTS WERE WEARING SAFETY RESTRAINT BELTS CORRECTLY.*DT *TR

NHTSA ODI 11382931

APPARENTLY THE DEALER WHO SOLD ME THE CAR WITHOUT TELLING ME THAT IT WAS A PREVIOUS TOTAL LOSS AND NOW THEY REFUSE TO GIVE ME MY DOWN PAYMENT BACK.

NHTSA ODI 11376534

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 30 MPH AN UNKNOWN VEHICLE STOPPED UNEXPECTEDLY AS A RESULT THE CONTACT CRASHED INTO AN UNKNOWN FORD. THE DRIVER' S SEAT LUNGED FORWARD AND THE CONTACT HIT THE STEERING WHEEL. THE CONTACT SUSTAINED INJURIES TO THE FACE AND CHEST MEDICAL ATTENTION WAS NOT PROVIDED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED THE LOCAL DEALER CARMAX (7180 N PALM AVE, FRESNO, CA 93650 (559) 490-7901) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,000. THE INSURANCE COMPANY DEEMED VEHICLE A TOTAL LOSS. *DT

NHTSA ODI 11316392

I WAS INVOLVED IN A WRECK GOING OVER 10 MILES PER HOUR ON THE FREEWAY AND MY AIR BAGS DID NOT COME OUT AND I FEEL THAT IS UNSAFE, THOUGH THEY CLAIMED THEY FIXED THE RECALL AT NISSAN. I FEEL AS THOUGH THIS CAR IS A DANGER TO MY LIFE AND OTHERS AS WELL. I WAS IN CALIFORNIA ON THE 10 FREEWAY AS MY BOYFRIEND WAS DRIVING. *DT*JB

NHTSA ODI 11191378

TL* THE CONTACT OWNS A 2015 NISSAN SENTRA. WHILE DRIVING VARIOUS SPEEDS, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

NHTSA ODI 11047580

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN CRASH. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED INCORRECTLY AND CAUSED THE CONTACT TO VEER OFF THE ROAD AND INTO MULTIPLE TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DESTROYED. BRIDGEWATER NISSAN OF BRIDGEWATER LOCATED IN NEW JERSEY WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

NHTSA ODI 11045026

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE TRANSMISSION SHIFTED INCORRECTLY AND CAUSED THE CONTACT TO VEER OFF THE ROAD INTO MULTIPLE TREES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. BRIDGEWATER NISSAN IN BRIDGEWATER, NEW JERSEY WAS MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 22,000.

NHTSA ODI 11045028

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING APPROXIMATELY 40 MPH OVER A DIP IN THE ROAD, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED SHOULDER BURN FROM THE AIR BAG DEPLOYMENT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO A COLLISION CENTER. THE VEHICLE WAS DEEMED DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V242000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. ..UPDATED 05/23/17 *BF ....UPDATED 06/21/17 *BF UPDATED 10/19/2017*JS UPDATED 9/28/18*JB

NHTSA ODI 10983477

MY DAUGHTER TURNED OUT OF OUR DRIVEWAY AND TRAVELED ABOUT 75 YARDS AND SHE SAYS THE DRIVERS SIDE AIRBAG DEPLOYED FOR NO REASON CAUSING HER TO LOSE CONTROL AND HIT A DRIVEWAY CULVERT. SHE WAS ONLY UP TO ABOUT 35 MPH AT THE TIME OF THE ISSUE ON A STRAIGHT SECTION OF ROAD...UPDATED 06/06/17 *BF *AS

NHTSA ODI 10968313

TL* THE CONTACT OWNED A 2015 NISSAN SENTRA. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK HEAD ON BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIBS AND BACK, AND SUFFERED A WHIPLASH. THE PASSENGER SUSTAINED INJURIES TO THE HEAD, BACK, AND NECK. THE REAR PASSENGER SUSTAINED INJURIES TO THE LIP, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,475. THE VIN WAS NOT AVAILABLE. UPDATED 04/19/17 *LJ *CN

NHTSA ODI 10949134

AFTER DRIVING THE CAR ONE EVENING THE ENGINE SPONTANEOUSLY CAUGHT A FIRE. THE FIRE DEPTARTMENT SAID IT STARTED FROM SOME PROBLEM IN THE ENGINE. IN ADDITION WE NOTICE THE HEAT OF THE FIRE DID NOT DEPLOY THE DRIVER AND PASSENGER SIDE AIR-BAGS. NORMALLY IN MANY CASES OF CAR FIRES THE FIRE WILL DEPLOY THE EMERGENCY AIR-BAGS AND CAUSE THE CAR ALARM TO SOUND THIS DID NOT HAPPEN WITH MY INCIDENT. *TR

NHTSA ODI 10909955

APPLIED THE BRAKES TO THE FLOOR AND IT SLID ON AN INCLINED ROAD AFTER BEING IN A COMPLETE STOP, RESULTING IN REAR ENDED STRAIGHT THE FRONT VEHICLE. AIR BAGS DEPLOYED CAUSING BURNS AND SEAT BELT BRUISES. THE FORCE WAS SIGNIFICANT ENOUGH TO BEND A METAL BAR. I CAN'T EXPLAIN HOW THE INCLINED SURFACE DIDN'T EVEN HELP STOP THE CAR FOR IT SEEMS TO STILL BE GOING INSTEAD OF STOPPING. IT SHOULDN'T HAVE BEEN SUCH A BAD IMPACT SINCE GRAVITY AND FRICTION WHERE WORKING TO STOP THE CAR. I CAN'T EXPLAIN IT.

NHTSA ODI 10721562