What 519 owners told NHTSA about the 2015 Nissan Rogue Select

The contact owns a 2015 Nissan Rogue. The contact stated that while driving at approximately 50 MPH and adjusting the rearview mirror, the mirror detached from the windshield. The vehicle was taken to a dealer where it was determined that the mirror needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 44,502.

NHTSA ODI 11670723

There is standing water on the driver’s side floorboard and a sloshing noise can be heard while driving. This appears to match conditions described in a Technical Service Bulletin (reference: NTB14-105a). The issue is especially bad in rainy conditions and the accumulation of moisture causes condensation on the inside of the windshield and windows making it difficult to clear off to see while driving. Additionally due to the large amount of water, mold is starting to grow on the interior upholstery. The vehicle has been inspected by the dealer who confirmed the issue although they declined to cover the cost of the repair as there are currently no active recalls related to this issue. They further claim that NTB14-105a does not apply to this vehicle.

NHTSA ODI 11635405

The heat in my 2015 Nissan Rogue stopped working last winter. This prevented me from being able to defrost the windshield while driving in the middle of winter! The problem is a faulty blend door on the HVAC box. The actuator motor is made of hard plastic, but the blend door is made from soft plastic. This causes the spline in the blend door to strip out and crack and no longer actuate to allow hot air to enter the cabin. I have pictures of the stripped out spline. The problem has not been reproduced by a dealer or independent service center, but my research online has shown that there are many other Nissan rogue owners who have experienced similar issue, at very low mileages. There were no warning lamps or messages of the problem before it began. There was one symptom, the car had problems heating before it stopped operating completely. The soft plastic spline is probably a $5 part, but it is part of the HVAC box, which is a $2700 part (and probably a 10+ hour labor job as the whole dash has to come out.) This is very poor design. I am unsure what they thought would happen when hard plastic is applying torsional force to soft plastic.

NHTSA ODI 11624130

The harness that controls the lift gate is malfunctioning. It’s an issue from the previous recall that has reproduced results. The only way to fix it is to disconnect and connect the safety pins by the foot panel on the drivers side door. Over time it has progressively gotten worse to the point that anytime it opens, it’ll need to be disconnected and then connected before the next time you use it. Also one time it stopped working when the lift gate was open and would not let you close the lift gate.

NHTSA ODI 11585997

As I was driving yesterday (1/12/24) on a busy highway and my sunroof shattered suddenly. It startled me and I had no idea what occurred. I heard a very loud pop and what sounded like rocks hitting my vehicle. I inspected my car and couldn’t find the source thinking it may have been a tire etc but no lights came on. Everytime I drove I heard “pebbles” move but could not find the source. This morning I noticed a piece of glass on my windshield which caused me to inspect my vehicle and to my surprise the sunroof had a hole in it! I’ve reported my sunroof leaking since I purchased the truck in 2018. The dealership claimed to fix the sunroof but would not replace it. The leaking stopped for around 2-3 months and began again. I was told this was not covered under warranty and that I’d have to pay out of pocket for it. I did not think this was fair because I purchased the vehicle when the issue was present. I was subsequently never made aware that there were any defects or complaints about sunroof problems or the occurrences of exploding sunroofs in the make and model I have.

NHTSA ODI 11565279

Something to do with Heat - the drivers side heat does not work but the passenger does. This affects the defrosting of the windshield - cannot defrost with cold air in the winter. I have found several discussion boards detailing the same issues with cost to fix is over $3K.

NHTSA ODI 11549185

The contact owns a 2015 Nissan Rogue. The contact stated that the doors were closed and locked securely; however, the vehicle had been stolen and had been moved several times because it appeared anyone with a compatible key fob to the year, make, and model of the vehicle could unlock or move the vehicle. Additionally, the contact stated that the sunroof would not close properly. The contact stated upon pulling into a gas station and attempting to exit the vehicle, the front driver's side door failed to unlock. The contact stated that she was able to unlock the door 30 minutes later after several attempts. The vehicle was taken to the dealer, where it was diagnosed that no issues were found. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was unavailable.

NHTSA ODI 11514396

Nissan has a flaw in their door blend actuators in which over time the actuator motor that turns the HVAC flap gets worn out by the turning of the actuator. Overtime the hole in which the actuator goes into gets worn out, which disables the flap to work properly. This is an issue because in my case, I cannot utilize my defroster or even see under cold conditions if the flap cannot distribute cold air. I am forced to pay 5 grande to fix something that is a necessity. I need to see when driving down the road. Nissan should do something to fix this issue on rouge models of 2015 to current ones.

NHTSA ODI 11508453

The heat does not work. I live in Illinois and the heater/defrost is essential for safely operating the vehicle. With no defrost, my visibility is impaired and it is not safe to drive. When we had our first cold snap a few weeks ago (Nov 2022) I turned on the heater but only cold air blew out. If I had needed to defrost the windows it would not have worked and I would not have felt safe driving. The Nissan service department said it is the heater core case/HVAC and needs to be completely replaced. This is a factory defect and Nissan should issue a recall. There have been several complaints about this problem.

NHTSA ODI 11497673

No heating on drivers side. During winter cannot clear windshield for driving. Consider this a safety hazard as we cannot see clearly enough when driving vehicle in inclement or cold weather. Took to mechanic who advised it was a “bend door actuator” that needed replacement. Once he got involved, it turns out to be a stripped plastic gear in the heater box. To replace the heater box, the entire dashboard has to be removed which is unheard of on a 2015 car that has not hit 60k in miles. Bought this new, and car has been garaged and properly maintained since purchase.

NHTSA ODI 11495706

heat box malfunction it blows cold air from the driver's side and hot from the passenger side I have difficulty seeing in the rain and snow does not defrost the windshield I have had this problem since I bought the car me and my brother and we purchased two identical 2015 Nissan Rogue at the same time and the same dealer.

NHTSA ODI 11491734

After taking my car in for the latest maintenance at the dealership, not even a week later my heater/ac stopped working properly. When the air conditioner is on, it blows out hot air... when the heater is on, it blows out cold air! This is very frustrating and only occurs on the drivers side vents for some reason. The remaining vents blow out the correct temperatures. I took the vehicle to a local shop and paid $100 just to have the car diagnosed and they let me know that the heater core needs to be replaced and that it would cost me about $3,000 to repair. I called the dealership to get a second opinion and was informed it would cost me $175 just to look into the issue! I let them know what the local shop said and was told that this was an unlikely issue (which is not what the majority of the internet is saying). The dealer informed me if this was the case it would be upward of $4,000 to replace and that the labor alone is $1,000! This is a frustrating situation because as the weather gets colder, it gets very difficult to defrost my windshield as the heater does not work as needed. Considering many people have complained about this same issue, Nissan should have recalled this a long time ago.

NHTSA ODI 11443995

Hood was inadvertently released by driver due to hood latch release's location next to the fuel door release. Driver then pulled out of gas station onto street. While traveling under 15 miles per hour and within a block, the hood flew upward, obscuring the driver's view, causing damage to the hood, fenders, and cowl filler pieces. Damage has been inspected by the insurance appraiser/body shop manager, who confirmed the hood release safety latch was "frozen" and only became operative after manually manipulating it several times. The same individual mentioned this was the second Rogue in less than a year where he had noted hood damage, again without affecting the windshield or the roof. Cause of damage in that case was only learned after the appraiser had questioned the driver and the driver mentioned that the hood had flown up in a prior unrelated incident.

NHTSA ODI 11420022

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE GLASS SUN ROOF SUDDENLY EXPLODED WITHOUT IMPACT. THE CONTACT CALLED SWOPE NISSAN (1100 N DIXIE AVE, ELIZABETHTOWN, KY 42701, (270)765-6477) AND THE CONTACT WAS REFERRED TO HER INSURANCE COMPANY TO REPAIR THE SUN ROOF. THE MANUFACTURER PROVIDED THE SAME INFORMATION. THE CONTACT WAS PROVIDED A CLAIM NUMBER AND REFERRED TO HER INSURANCE COMPANY TO REPAIR THE SUN ROOF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,843.

NHTSA ODI 11352738

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE WINDOW FAILED TO ROLL UP. THE VEHICLE WAS TAKEN TO NISSAN OF HUNTINGTON LOCATED AT 850 E. JERICHO TURNPIKE, HUNTINGTON STATION, NY 11746, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V032000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.*DT*JB

NHTSA ODI 11341118

NISSAN ROGUE 2015 - SUNROOF/MOONROOF SHATTERED SUDDENLY. WE WERE DRIVING ON A FREEWAY WITH CRUISE CONTROL SET AT 65MPH; THE WEATHER WAS SUNNY, APPROX. LOW 80'S. NOTHING WAS IRREGULAR ABOUT THE FEEL OF THE CAR, WE WERE NOT DRIVING UNDER AN OVERPASS, OTHER VEHICLES ON THE ROAD WERE NOT ULTRA-CLOSE TO US, AND WE DIDN'T DRIVE OVER ANY OBJECTS, THEN SUDDENLY, WE HEARD A LOUD BANG OUT OF NOWHERE WHICH HARSHLY STARTLED US AND GOT OUR HEARTS POUNDING. AFTER REALIZING THE CAR WAS STILL OPERATING NORMALLY (IE: NO FLAT TIRE, NO STEAM FROM THE ENGINE, NO WARNING LIGHTS ETC.) WHEN WE STOPPED TO LOOK OVER THE CAR FOR ANY SIGN OF DAMAGE, WE FINALLY DISCOVERED CRACKED AND LIFTED GLASS ON THE EXTERIOR OF THE PANORAMIC MOONROOF. LOOKING CLOSER WE FOUND NUMEROUS MORE LONG CRACKS SO WE OPENED THE INTERIOR SUNSHADE TO LOOK UP AT THE GLASS FROM THE INSIDE OF THE CAR, AND WERE ASTONISHED TO DISCOVER THE ENTIRE REAR PORTION OF THE SUNROOF WAS SHATTERED INTO LITTLE TEMPERED PIECES. WE WERE LUCKY I DIDN'T SWERVE AND POTENTIALLY CAUSE AN ACCIDENT AFTER THE THUNDEROUS BANG AND/OR THAT THE GLASS DIDN'T DANGEROUSLY CASCADE ON TOP OF US WHILE DRIVING. THIS IS A MAJOR MOTOR VEHICLE SAFETY ISSUE AND DEFECT. AFTER RESEARCHING WHAT COULD HAVE CAUSED A SUNROOF TO RANDOMLY SHATTER, I'M APPALLED TO LEARN THAT THIS HAS BEEN A RECURRING ISSUE ON NISSAN VEHICLES FOR YEARS! MY LOCAL NISSAN DEALERSHIP/SERVICE CENTER SAID THEY ARE NOT RESPONSIBLE TO FIX THIS OBVIOUS CONCERN?! WE PAY EXTRA TO HAVE A CAR WITH A SUN/MOONROOF, ONLY TO DISCOVER AFTER THE FACT, THAT THEY ARE SUSCEPTIBLE TO EXPLODING SUDDENLY AND RANDOMLY AND SHATTERING INTO PIECES WHICH I'M NOW INFORMED IS MY RESPONSIBILITY TO FIX?

NHTSA ODI 11339083

WHILE DRIVING AT 60MPH THE SUNROOF LID SEAL CAME OFF THE GLASS, THE SUNSHADE DOES NOT FULLY OPEN AND BECOMES STUCK. THE PART THAT NEEDS REPLACING IS THE SUN ROOF RAIL ASSY. 91350. *TR

NHTSA ODI 11328246

VEHICLE HEATER STOPPED BLOWING HOT AIR. IT WILL OCCASIONALLY WORK BUT IT DOES NOT CONSISTENTLY WORK. IT DOES NOT MATTER IF IT HAS BEEN RUNNING FOR A WHILE OR NOT. IT IS A SAFETY CONCERN DURING THE WINTER WHEN THE WINDSHIELD FOGS UP AND VISION IS IMPAIRED DUE TO THE FOG.

NHTSA ODI 11302711

I NOTICED RECENTLY THAT MY VEHICLE'S HEATER IS NOT WORKING PROPERLY, WHEN I TURN ON THE DEFOGGER/ HEATER, THE PASSENGER SIDE WORKS FINE, BUT THE DRIVER'S SIDE ONLY BLOWS COLD AIR, WHICH, WHEN LIVING IN THE NORTH EAST IS A PROBLEM ON COLD DAYS AS THE WINDOW WILL FOG UP WHILE DRIVING. ALSO, THIS CAUSES ME (THE DRIVER) TO HAVE TO RESORT TO WEARING A SCARF AND GLOVES WHILE DRIVING AS IT'S MY SIDE THAT IS FREEZING. I'VE DONE SOME RESEARCH AND NOTICE THAT THIS IS A COMMON PROBLEM WITH THE NISSAN ROGUE, AND THAT ANY ATTEMPTS TO RE MEDIATE THE PROBLEM IS ONLY TEMPORARY AND HAS BEEN KNOWN TO HAPPEN AGAIN. THIS WINTER (2019-2020) HAS BEEN EXTRA COLD SO I ONLY NOTICED THIS NOW WHEN TRYING TO WARM UP THE CAR.

NHTSA ODI 11298089

DURING A COLD SEASON, THERE WAS FOG AND ICE ON THE WINDSHIELD AND I TURNED ON THE DEFROSTER TO CLEAR IT. THE HEATING FUNCTION OF THE DEFROSTER FAILED, AND I COULD NOT CLEAR THE WINDSHIELD OR KEEP IT CLEAR AS I DROVE.

NHTSA ODI 11277492

MY CAR WINDSHIELD NO LONGER DEFROSTS MAKING VISIBILITY VERY POOR. HEAT DOES NOT WORK AT ALL. HAD THE PROBLEM INITIALLY WHEN THE CAR WAS PURCHASED BUT I THOUGHT THE POOR HEAT WAS DUE TO A MORE ENVIRONMENTALLY FRIENDLY HEATING SYSTEM. HEAT HAS CONTINUED TO GET WORSE WITH EVERY YEAR OF OWNERSHIP AND HAS NOT STOPPED WORKING ENTIRELY. DEALER SAYS THE HEATER BOX IS DEFECT AND DOES NOT ALLOW AIR OVER HEATER CORE.

NHTSA ODI 11270229

DURING A SEVERE THUNDERSTORM, I TRIED USING THE REAR WINDSHIELD WIPER ONLY TO FIND OUT IT WAS INSTALLED INCORRECTLY AND WIPES BACKWARDS (DOWNWARD TOWARDS MY LICENSE PLATE).

NHTSA ODI 11229420

AIR CONDITIONING GETS WARM WHEN SET TO COOL. CAUSES PROBLEMS WITH THE DEFROSTER IF TRYING TO DEFROST WINDOWS FROM THE HOT AIR INSIDE THE CAR WHICH AFFECTS VISIBILITY. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS FROM OTHERS ABOUT THE EXACT SAME PROBLEM. NISSAN CORPORATE ACKNOWLEDGES THE ISSUE, BUT DOES NOT GIVE A RESOLUTION, NOR WILL PUT OUR A RECALL. BESIDES THE INCONVENIENCE OF NOT HAVING COOL AIR IN 100+ DEGREE WEATHER, IT MAKES IT WORSE WHEN YOU CAN'T GET THE WINDOWS TO UNFOG FOR CLEAR VISIBILITY. THIS HAS HAPPENED WHEN DRIVING ON HIGHWAY, LOCAL ROADS, AND ALSO WHEN STATIONARY AT TRAFFIC LIGHTS, AND WHILE IN MY DRIVEWAY TRYING TO LEAVE THE HOUSE. VERY SPORADIC, BUT HAPPENS ALMOST DAILY, SPECIFICALLY MORE IN THE HOTTER SEASONS.

NHTSA ODI 11206523

TL* THE CONTACT OWNS A 2015 NISSAN ROGUE. THE CONTACT STATED THAT THE DEFROSTER WAS INOPERABLE AND COLD AIR CAME OUT OF THE VENTS WHEN THE HEAT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO BOCH NISSAN SOUTH (685 S WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760, (508) 466-4542) WHERE THE CONTACT WAS INFORMED THAT THE HEAT BOX ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,479.

NHTSA ODI 11151470

I WAS DRIVING TO WORK ON INTERSTATE 20, AND ALL OF A SUDDEN I HEARD A LOUD SOUND LIKE A GUNSHOT, AND I HEAR GLASS SHATTERING. AS I IMMEDIATELY PRESSED ON MY BRAKES TO SLOW DOWN, I NOTICED VEHICLES BEHIND ME SLOWING DOWN DUE TO GLASS FLYING IN THEIR DIRECTION. MY HEART WAS RACING AND I WAS SO SCARED AND UNCERTAIN OF WHAT REALLY OCCURRED. I IMMEDIATELY FELT COLD AIR IN MY VEHICLE AS IF I HAD DOWNED A WINDOW. I PULLED OVER AND CALLED MY INSURANCE COMPANY.

NHTSA ODI 11067280