What 54 owners told NHTSA about the 2015 Mini Cooper

TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE ATTEMPTING TO UNLOCK THE TRUNK WITH KEY FOB, THE TRUNK FAILED TO UNLOCK. THE CONTACT STARTED THE VEHICLE IN THE HOPE THAT IT WOULD UNLOCK THE TRUNK. WHEN THE CONTACT BEGAN TO WALK TOWARDS THE REAR OF THE VEHICLE, IT BEGAN TO ROLL DESPITE THE EMERGENCY BRAKE BEING ACTIVATED. THE VEHICLE CONTINUED TO ROLL OVER A LARGE CURB AND LANDED INTO THE FOUNDATION OF A NEIGHBORING HOME. THE VEHICLE RECEIVED DAMAGE TO THE REAR BUMPER AND UNDERCARRIAGE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT STATED THAT THE BRAKE AND DRIVE TRAIN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND DEALER. THE DEALER WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

NHTSA ODI 10965860

I MADE A RIGHT TURN FROM THE MAIN STREET, INTO THE PARKING LOT OF A STRIP MALL, THEN AN IMMEDIATE LEFT TURN, AND ANOTHER RIGHT TURN INTO THE RIGHT ANGLE PARKING SLOT. ALL THE WHILE HAVING MY FOOT ON THE BRAKES, I STARTED TO SHIFT INTO PARK, WHEN IT WAS IN THE RIGHT SPOT. THE MINI INSTEAD COMING TO A STOP, REVVED UP, JUMPED THE CURB AND HIT THE STORE IN THE FRONT. THE AIR BAGS DEPLOYED. I HAD MY FOOT ON THE BRAKES REALLY HARD, ALL THE TIME BUT THE BRAKE PEDALS WERE LOCKED UP. IT WOULD NOT MOVE UP OR DOWN. SAT HARD ON THE FLOOR! WHEN THE TOW TRUCK CAME, THE BRAKES WERE STILL LOCKED UP AND THE GEAR WAS IN PARK AND COULDN'T BE MOVED FROM THERE. THE SEAT BELTS COULDN'T BE RETRACTED EITHER. MINI ENGINEER CLAIMS THAT THERE IS NOTHING WRONG WITH THE CAR AND I CAN SAFELY DRIVE IT AFTER THE BODY IS REPAIRED. I AM HAVING A DIFFICULT TIME WITH THIS CONCLUSION. THE CAR'S BRAKES AND GEAR WERE LOCKED UP, AND HAD TO BE LIFTED ON A FLATBED AND TAKEN TO THE REPAIR SHOP; I STILL MAINTAIN SOMETHING WITHIN THE CAR MALFUNCTIONED. *TR

NHTSA ODI 10935157