What 55 owners told NHTSA about the 2015 Mini Cooper Jcw Hardtop

On my 2015 MINI Cooper Hardtop 4 Door (VIN: [XXX]), the driver's side halogen headlight suddenly stopped working. When I attempted to replace the bulb, I discovered that the headlight connector/pig tail had melted on one side, one of the electrical wires had burned completely through, and there was a strong odor coming from the rear of the headlight assembly. This was not simply a burned-out bulb. The connector and wiring sustained heat damage that appears to have resulted from an electrical failure. Because of the melted connector, burned wiring, and strong burning small, I believe this created a potential fire hazard. It must be noted that there have not been any changes to the lighting or electrical system since purchasing my car and I am the first and only owner. I contacted my mini dealership and was informed that the connector is not available separately for my year, make, and model for my car and the only option is the purchase the entire headlight assembly. The cost for the assembly is $615 and while the exact charge for labor is not known at this time, from my experience, it will be between $200-$500. After researching his issue. I found reports from other MINI owners describing similar failures involved melted headlight connector and burned wiring on vehicles with halogen headlights. Based on these reports and my own experience, I am cornered this may represent a recurring safety-related defect rather than normal wear and tear. I am submitting this complaint so NHTSA can evaluate whether this issue warrants investigation. I have photographs documenting the melted connector, burned wiring, and resulting damage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11749756

While driving the rear view mirror suddenly tilted downward (drooped). What happened, was that the tension ring popped off. As it turns out, this is a known issue per internet Mini Cooper pages. On hot days the ring loosens and, since the design does not include anything to prevent the ring from sliding off, it does slide off, resulting in the rear view mirror drooping. I reinstalled the ring. This occurred again the next day. I ended up uninstalling the rear view mirror, reinstalling the ring and gluing it in place. Thus far this has held.

NHTSA ODI 11606822

The contact owns a 2015 Mini Cooper. The contact stated that while driving at an undisclosed speed, the rear convertible glass suddenly separated from the convertible compartment and fell on the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact stated that while searching online, he became aware that the failure had been a very well-known failure since 2017 with similar vehicles. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 62,000.

NHTSA ODI 11594817

THE REAR VIEW MIRRORS ON THE DOORS ARE BOTH MOUNTED TOO LOW FOR OVER HALF OF THE SEAT HEIGHT ADJUSTMENTS. YOU CAN NOT SEE CARS APPROACHING AS MIRROR IS BLOCKED BY THE DOOR FOR ANYONE UNDER 5FT 9INCHES OR SO.

NHTSA ODI 11073367