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What 23 owners told NHTSA about the 2015 Mercedes-benz Sprinter 2500 Passenger Van

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (23)Crash / fire / injury (1)Steering (4)Airbags (3)Speed control (3)Electrical system (2)Engine (2)Body & structure (1)Brakes (1)Driver assistance (1)Fuel system (1)Fuel System, Diesel (1)

1 of 23 complaints match · Body & structure · clear filters

Apr 7, 2019Body & structure

THE VEHICLE HAD A LEAK THROUGH THE ROOF MOUNTED REAR A/C UNIT. THIS LEAK ALLOWS WATER INTO AN AREA WITH ELECTRICAL CONNECTIONS AND ONTO PASSENGER'S. ONLY THROUGH A GOODWILL REPAIR WAS THIS REPAIR COMPLETED BECAUSE MY FACTORY WARRANTY IS EXPIRED AND MY EXTENDED WARRANTY WON'T COVER SUCH A REPAIR.

NHTSA ODI 11194426

Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Mercedes-benz Sprinter 2500 Passenger Van verdict →