Home · 2015 Mercedes-benz Sprinter 2500 Crew · Complaints
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
3 of 23 complaints match · Speed control · clear filters
one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.
NHTSA ODI 11691804
ON 10/15/2018 WHILE DRIVING THE VEHICLE I BEGAN EXPERIENCING FLUCTUATIONS IN SPEED, WHAT FELT TO BE AT TIMES A SLIPPING TRANSMISSION, DIFFICULTY BREAKING, AND INEXPLICABLE WARNINGS ON MY DASH MESSAGE BOARD, AND A FEELING OF A LOSS OF CONTROL OF THE VEHICLE. I HAD THE VEHICLE TOWED FROM TUNICA, MS. TO MEMPHIS, TN. TO TAG TRUCK CENTER, A CERTIFIED REPAIR CENTER FOR SPRINTERS, WHERE THEY DIAGNOSED A FAULT IN THE RIGHT REAR WHEEL SPEED SENSOR. THEY REPLACED THE RPM SENSOR. THE COST FOR THE REPAIR WAS $494.20. AT THE TIME I HAD 23,029 MILES ON THE VEHICLE, BUT THE REPAIR WAS NOT COVERED BY A VEHICLE WARRANTY.
NHTSA ODI 11362556
THE 2015 MERCEDES-BENZ SPRINTER CRUISE CONTROL SHOWS NO ICON WHEN ACTIVATED. THE CRUISE CONTROL, LEVER IS LOCATED CLOSE TO THE TURN SINGLE SWITCH AND HAS A SIMILAR DESIGN. MAKING IT EASY TO ACTIVATE BY MISTAKE. THE DESIGN I BELIEVE IS NOT A THE PROBLEM. BENZ HAS USED THIS LAYOUT FOR YEARS ON ALL VEHICLES. THE FACT THAT THE DRIVER IS NOT INFORMED IS A SAFETY PROBLEM. I QUESTIONED MERCEDES ABOUT THIS AND WAS TOLD, THE 2016 MODELS HAVE A ICON THAT DOES SHOW THE SYSTEM IS ON. INCLUDING SHOWING SET SPEED. BUT IT DOES NOT STAY ON. SIMPLY PUT IT SHOWS ICON AND SPEED WHEN ACTIVATED BUT ONLY FOR A SECOND OR SO. THIS I FEEL IS ALSO A SAFETY PROBLEM. PLEASE UNDERSTAND THIS IS NOT A COMPLAINT ABOUT ANYTHING BUT THE LACK OF INFORMATION THE VEHICLE EXTENDS TO THE DRIVER. I HAVE AND WILL CONTINUE TO BELIEVE MERCEDES IS A LEADER IN AUTO SAFETY. ITS HARD FOR ME TO BELIEVE WITH TODAY'S TECHNOLOGY, BENZ OVER LOOKED THIS. MERCEDES HAS OFFERED ME NO FORM OF RESOLVE. SO I REQUEST, ON BEHALF OF ALL SPRINTER OWNERS WITH CRUISE CONTROL THAT THE NHTSA LOOKS INTO THIS. PLEASE INFORM ABOUT YOUR FEELINGS ON THIS. THANK YOU . *TR
NHTSA ODI 10908039
Working with the data? Download all 23 complaints as CSV · fetched from NHTSA July 20, 2026