What 66 owners told NHTSA about the 2015 Mercedes-benz Ml-class

In April 2023, while performing a rear brake service both right and left suspension springs were found with deteriorated suspension spring coating, corrosion and breakage of the coil springs. Suspension spring failure poses a safety hazard and risk of damage to other suspension components. It is unclear when exactly the springs broke but when the vehicle was inspected in Feb of 2022 there was no mention of spring breakage. The date of incident is the date I discovered the spring breaks. I only took a pic of the one spring but both were confirmed broken. MB dealership confirmed breakage. Communication with Mercedes Benz was not successful.

NHTSA ODI 11525691

The contact owns a 2015 Mercedes-Benz ML350. The contact stated that while the vehicle was parked in the driveway, she noticed an unknown fluid leaking from the vehicle. Over time, the contact noticed that an unknown pink fluid had also started to leak form the vehicle. On one occasion while driving 25 MPH, the vehicle started to hesitate with an abnormal popping sound coming from the vehicle. The contact stated that dark blue smoke was coming from the vehicle. The vehicle eventually stalled without warning. The vehicle failed to restart for almost an hour. The vehicle eventually restarted after multiple attempts and was driven back to the residence. The following day, the vehicle was towed to the dealer where they discovered that water was leaking into the exhaust and had caused the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V272000 (Suspension) which she linked to the failure. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI 11470207

Have Toya tires on 2015 Mercedez ML350. In snow/ice roads car makes unpronounced lateral motion such that passenger and driver notice. Is worst with patchy ice snow conditions. Problem is not apparent in dry conditions. Condition is quite to most concernoing. Tire pressure is to Mercedez specificatiions all tires at 32lbs.

NHTSA ODI 11452625

I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.

NHTSA ODI 11184466