May 11, 2021Electrical systemVisibility & wipers
MY CARS INFOTAINMENT SYSTEM, WHICH INCLUDES THE REARVIEW CAMERA, STARTED MALFUNCTIONING IN EARLY 2019. THE INFOTAINMENT SCREEN (FOR THE CLOCK, RADIO, GPS AND REARVIEW CAMERA) WAS IN A REBOOT LOOP (CONSTANTLY REBOOTING OVER AND OVER). WHEN THE CAR IS PUT IN REVERSE, THE REARVIEW CAMERA WORKS SPORADICALLY, INCLUDING SHUTTING OFF IN THE MIDDLE OF REVERSING THE CAR. I TOOK THE CARE TO THE ORIGINAL DEALER AND (PER THE SERVICE INVOICE ATTACHED), THEY DIAGNOSED THE PROBLEM AS "CMU FAILURE" WHICH WOULD COST ME $1000 (ONE THOUSAND DOLLARS) TO FIX. I REFUSED, AS I DID NOT THINK IT WAS APPROPRIATE FOR THE CMU TO FAIL ROUGHLY FOUR (4) YEARS AFTER PURCHASE. I GOOGLED THE PROBLEM AND IT'S EVIDENT THAT MANY OTHER MAZDA OWNERS HAVE EXPERIENCED THE SAME PROBLEM.
NHTSA ODI 11416105
Apr 29, 2021Visibility & wipers
I WAS DRIVING ABOUT 60MPH ON A 4 LANE US ROUTE WHEN I HEARD A LOUD BANG COMING FROM MY SUNROOF. I LOOK IN THE REARVIEW MIRROR AND SEE A LARGE CHUNK OF GLASS FLYING BEHIND ME. I OPEN THE SUNROOF VISOR PARTIALLY AND NOTICE I AM MISSING GLASS. THE GLASS FOR MY SUNROOF IS TEMPERED. IT WAS ABOUT 65 DEGREES AND VERY HUMID, BUT NO PRECIPITATION. THE PICTURE IS FROM A PARKING LOT ABOUT 10MINS AFTER THE INCIDENT.
NHTSA ODI 11414447
May 31, 2020Visibility & wipers
DEFECTIVE WINDSHIELD WIPER 0N MY 2015 MAZDA3, THAT NHTSA ACKNOWLEDGED DEFECTIVE ON MAZDA 3. 2016,17, 18, WERE DEFECTIVE AND RECALLED. I WANT MY AUTO TO BE ACKNOWLEDGMENT FOR THE SAME DEFECT. THE DEALERSHIP WANTS ON ESTIMATE $900. THIS SEEMS TOTALLY UNFAIR.MY WINDSHIELD WIPER RENDERS MY VEHICLE UNSAFE. AFTER YOUR ACKNOWLEDGMENT OF THE DEFECT. WHILE DRIVING AND WASHING MY WINDOW WITH THE WIRE FLUID, THE WIPERS STOPPED INSTEAD IF TETURING TO TH WIPER BAY. THE NEXT DAY IN HEAVY RAINFALL IN SEATTLE. THEY STOPPED WORKING WITHOUT ME HAVING TO MANUALLY SWITCH BETWEEN SETTINGS. CREATING AN EXTREMELY DANGEROUS SITUATION. I FEEL THAT I AM BEING HELD HOSTAGE TO A VERY HIGH PRICE. AFTER YOUR COMMISSION RECOGNIZED THIS HAZARD. I WANT MY REPAIR, AND I WANT JUSTICE.
NHTSA ODI 11326709
Oct 18, 2018Visibility & wipers
SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH. WEATHER WAS SUNNY ABOUT 70 DEGREES. NO APPARENT REASON WHY THIS WOULD OCCUR (IE. NO ROCKS HIT THE CAR, ETC). GLASS SHATTERED INTO DRIVER SIDE OF CAR AND BACK SEATS. HOLE IN THE GLASS WAS IN MIDDLE OF THE PANE AND EXPANDED OUT. CAR HAS APPROXIMATELY 50K MILES.
NHTSA ODI 11141292
Dec 12, 2017Visibility & wipers1 injury
TL* THE CONTACT OWNS A 2015 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH ON THE HIGHWAY, THE SUN ROOF EXPLODED WITHOUT WARNING. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN TO THE DEALER (SPORT MAZDA, 9786 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837), BUT WAS NOT DIAGNOSED. THE DEALER REPAIRED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND APPROVED THE REMEDY. THE FAILURE MILEAGE WAS 35,000.
NHTSA ODI 11054294
Mar 15, 2015Visibility & wipers
WINDSHIELD HAS BEGUN CHIPPING IN MULTIPLE PLACES IN ONLY THE FIRST 1.5 MONTHS / 1400 MILES OF USE CREATING A SAFETY ISSUE (VISIBILITY OF THE ROAD IS IMPAIRED). WHAT IS SURPRISING IS THE RAPIDNESS AT WHICH THEY OCCUR. *TR
NHTSA ODI 10694384