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What 35 owners told NHTSA about the 2015 Mazda CX-9

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (35)Crash / fire / injury (2)Engine (17)Brakes (3)Transmission & drivetrain (3)Airbags (2)Lights (2)Visibility & wipers (2)Electrical system (1)Electronic Stability Control (esc) (1)Engine & cooling (1)Fuel system (1)

1 of 35 complaints match · Airbags · crash/fire/injury only · clear filters

Mar 23, 2015AirbagsCrash3 injuries

WHILE STOPPED IN TRAFFIC I WAS HIT FROM BEHIND BY A CAR AT MINIMUM GOING 40MPH WHILE PROPELLED MY CAR INTO THE VEHICLE IN FRONT OF ME. THE ENTIRE FRONT AND BACK ENDS OF MY CAR ARE SMASHED IN/HANGING ON AND MY AIR BAGS DID NOT DEPLOY. AUTOBODY SHOP INDICATED THE AIR BAGS SHOULD HAVE GONE OFF WITH THAT MUCH DAMAGE. *TR

NHTSA ODI 10701273

Working with the data? Download all 35 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Mazda CX-9 verdict →