What 62 owners told NHTSA about the 2015 Lexus RX 350h

I purchased this vehicle on January 5, 2026, from a family-owned dealership in Broken Arrow, OK. The vehicle was purchased “as-is” with a guarantee of sale and a Carfax report. After purchasing the vehicle, I drove it home and it remained parked until January 8, 2026. On Thursday, January 8, 2026, the vehicle experienced an unexpected engine stall while I was driving. At the same time, the slip indicator light and traction control appeared to engage. I contacted the dealership immediately to report the issue, and the vehicle was towed back to JT Wholesale Auto Sales on Friday, January 9, 2026. On Tuesday, January 13, 2026, I was informed by the dealership that the vehicle had undergone a complete inspection and that no mechanical issues were found. Relying on this representation, I retrieved the vehicle and drove it home. However, after retrieving the vehicle, I continued to have concerns regarding its condition. On Thursday, January 15, 2026, I took the vehicle to Stellar Auto Service located at 2209 N. Yellowood Ave., Broken Arrow, OK 74012 for an independent inspection. Stellar Auto Service specializes in Lexus and Toyota vehicles. During their inspection, they identified the following issues: • Engine timing chain cover leak • Worn drive belt Stellar Auto Service was informed of the slip indicator light activation and the engine stalling that I had experienced. However, at the time of their inspection, they were unable to identify or reproduce any issues related to the slip indicator light or the stalling concern that I reported. On Sunday, February 15, 2026, the slip indicator light illuminated again, and the vehicle stalled while in operation. I was forced to safely pull off the roadway. I turned the car off, waited, restarted the vehicle, and drove home. The same issue occurred again on Sunday, March 8 and 15th, 2026. While driving, the slip indicator light illuminated and the vehicle stalled. I pulled off the road turned the vehicle off, restarted it.

NHTSA ODI 11725110

MY DRIVER SIDE WINDOW TURNS COMPLETELY OUTWARD WHEN I START MY CAR. IT ALSO HAPPENS WHEN I LOCK THE DOOR. I HAVE TO PHYSICALLY TURN IT BACK TO THE CORRECT POSITION BEFORE I CAN DRIVE. I WENT TO THE LEXUS DEALERSHIP, AND WAS TOLD THAT IT WOULD COST ME OVER $1200 TO HAVE IT REPAIRED. I AM A DISABLED SENIOR, AND THIS IS A FINANCIAL HARDSHIP ON ME. BY KEEP TURNING THE MIRROR, I AM AFRAID IT MIGHT BREAK. I DON'T KNOW WHAT IS CAUSING THIS TO HAPPEN.

NHTSA ODI 11396002

ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38. EVERYTHING WAS GOOD TO GO, THEN ON 9 APRIL 2016 MY CHECK ENGINE AND AWD DRIVE TRACTION LIGHT CAME ON. SO I TOOK IT TO THE DEALER AGAIN, BUT WHILE DRIVING ON THE HIGHWAY I HEARD CHIMES GOING OFF THEN ALL OF A SUDDEN IT LOSS ACCELERATION POWER AND LOSS SPEED QUICKLY. I WAS ABLE TO MANUEVER OFF SAFELY TO THE SIDE OUT OF TRAFFIC AND DOWN AN EXIT TO A COMPLETE STOP. I TURN OFF THE VEHICLE AND STARTED IT BACK ON. THEN I WAS ABLE TO DRIVE IT WITH A WING ON A PRAYER AND MADE IT TO THE DEALER SHOP SAFELY IM GLAD THAT I DID WITHOUT GETTING INTO AN ACCIDENT. I WAS TOLD BY THAT DEALER THAT DIAGNOSTICS FOUND INCONSISTENCY REPORT FROM THERE COMPUTER FINDINGS AND WAS TOLD THE SERVICE MANAGER WILL KEEP IT TO DRIVE IT FOR A COUPLE OF DAYS TO MAKE SURE THEY CAN CATCH THE PROBLEM. RIGHT NOW IM REALLY CONCERN FOR MY SAFETY, ESPECIALLY IT IS MY WIFE'S CAR, AND IF SHE WAS DRIVING SHE WOULD NOT KNOW HOW TO REACT IN A SITUATION LIKE THIS. SO BOTTOM LINE IM REALLY CONCERN OF MYSELF, WIFE AND FAMILY SAFETY AND NEED TO ADDRESS THIS BECAUSE IT CAN HAPPEN AGAIN. PLEASE ADVISE ON HOW TO MOVE FORWARD. SAFETY HAS NO QUITTING TIME, I BOUGHT A LEXUS BECUASE OF ITS HIGH SAFETY EXPECTATIONS, BUT IT AINT WORKING FOR ME.

NHTSA ODI 10854863

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH ONLINE AND FOUND THE RECALL. SEE BELOW HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM465852/RCAK-14V576-3448.PDF HTTP://WEMAKEITSAFER.COM/VEHICLE-RECALL/LEXUS-RX350-RECALL-3507218 NEITHER THE DEALERSHIP (I.E. MCGRAWTH LEXUS) OR THE MANUFACTURER CONTACTED ME. I LOSS MY NEW VEHICLE DUE TO BEEN SOLD A DEFECTIVE NEW VEHICLE

NHTSA ODI 10762139