What 35 owners told NHTSA about the 2015 Lexus Nx200t

The contact owns a 2015 Lexus NX 200t. The contact stated that while driving at various speeds, an abnormal, ticking sound was emitted from the fuel tank. As the failure persisted, the vehicle entered "Reduced Engine Power Mode" and the check engine warning light illuminated. The vehicle was taken to an independent mechanic shop where a diagnostic check was performed, and it was discovered that the fuel pump was defective and needed to be replaced. A local dealer was contacted and an appointment was scheduled to have the vehicle serviced. The contact arrived for the appointment but was informed that the fuel pump was on backorder and the appointment needed to be rescheduled. The contact informed the dealer that driving the vehicle felt unsafe because the commute exceeded one hour. The dealer assured the contact that the vehicle was safe; however, while driving the vehicle back to the residence, the same failure returned. After restarting the vehicle, the contact drove the vehicle to the residence. A second appointment was scheduled with the dealer, and a service advisor arrived at the residence of the contact in a rental vehicle and drove the vehicle back to the dealer for service. The vehicle was returned to the contact; however, the failure persisted. The dealer was notified and informed the contact that the failure resulted from a loose panel that technicians had difficulty bolting down. The vehicle was towed back to the dealer for diagnostic testing and repair. The contact test drove the vehicle with a mechanic inside the vehicle and informed the mechanic that the same failure remained noticeable. The failure returned a few days after the repair. The contact stated that both the dealer and the manufacturer avoided phone calls to service the vehicle. The vehicle was not yet repaired. The failure mileage was approximately 130,000.

NHTSA ODI 11749327

The contact owns a 2015 Lexus NX. The contact stated that while driving approximately 65 MPH the vehicle suddenly experienced a loss of automotive power and stalled. The contact indicated that the failure had occurred while driving on a very busy freeway. During the failure, the warning messages "engine power lost" and "traction control off" were displayed along with the check engine light illuminating. The contact was able to restart the vehicle and drive to the local dealer who diagnosed that the low-pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the low-pressure fuel pump was previously replaced under the NHTSA Campaign Number: 20V012000(FUEL SYSTEM, GASOLINE). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 208,000.

NHTSA ODI 11641053

P019023 high pressure fuel sensor signal stuck low. Engine stalls, lack of power, limp mode.

NHTSA ODI 11464421

TL* THE CONTACT OWNS A 2015 LEXUS NX200T. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI 11324265

TL* THE CONTACT OWNS A 2015 LEXUS NX 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNKNOWN FAILURE RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED TWO UNKNOWN DEALERS OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF

NHTSA ODI 11318494

LEXUS HAS ISSUED A RECALL ON THIS VEHICLE AND DOES NOT KNOW HOW TO REPAIR, I COULD BE IN EXTREME DANGER. THEY NEED TO REPAIR IMMEDIATELY OR, GIVE ME ANOTHER VEHICLE.

NHTSA ODI 11318247