What 124 owners told NHTSA about the 2015 Land Rover Range Rover Sport (7 Seat)

NHTSA Complaint Update : Final Submission Subject: AMENDMENT for 2015 Land Rover Range Rover Rollaway: Confirmed CAN Bus Communication Failure & Pattern Consistent with Recall 16V-368 I am submitting this update to my original complaint regarding a life-threatening rollaway incident on April 4, 2025, involving my 2015 Land Rover Range Rover (VIN: [XXX] .) New Critical Information: Diagnostic Confirmation: During evaluation by Jaguar Land Rover North America (JLRNA), the vehicle registered the fault code: “High Speed CAN Communication Bus Missing Message.” JLRNA’s engineer confirmed this indicates the rotary gear selector failed to communicate with the transmission, meaning the vehicle could display “Park” while remaining in gear. Prior Malfunction: Days before the rollaway, the gear selector became stuck in Reverse, requiring a battery disconnect to reset the system demonstrating a repeatable electronic instability in the shift-by-wire system. Severe Injury: The rollaway resulted in the vehicle striking and rolling over me, causing crush trauma and rhabdomyolysis with CPK levels of 10,000 U/L a near- fatal medical emergency. Safety Concern: This failure mode false Park indication due to electronic shifter communication loss is functionally identical to the defect addressed in NHTSA Recall 16V-368 (FCA, 2016), which cited rollaways, injuries and death due to rotary shifters that “do not provide clear indication of actual gear position.” Jaguar Land Rover uses a similar monostable rotary shifter design with no mechanical feedback. Given the severity of this incident and the confirmed communication fault, I urge NHTSA to investigate whether this represents a broader safety defect affecting JLR vehicles. The vehicle remains in JLRNA’s custody. I have formally requested preservation of all electronic data and components. Thank you for your attention to this urgent matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695513

Incident Description: On April 4, 2025, after placing the vehicle in "Park," it suddenly and rapidly began reversing without driver input. The open door struck me, knocking me to the ground and the vehicle rolled over my legs, groin and arm before stopping after colliding with a dirt pile. This resulted in severe injuries and hospitalization. The vehicle’s gear selector is the rotary dial type. Post incident diagnostic reports showed communication faults between the shifter assembly and transmission control. Jaguar Land Rover North America (JLRNA) currently has the vehicle under extended diagnostic evaluation but has not provided a confirmed root cause. The malfunction may relate to electronic gear-shift or transmission control failures. I am reporting this incident for federal safety review, as this defect presents a potential risk of uncommanded vehicle movement and serious bodily harm. Additional Information: The vehicle remains in JLRNA custody. Original diagnostic codes were recorded by their engineer. I have experienced significant injury and loss of use. I request NHTSA’s review and tracking of this defect for other potential affected vehicles.

NHTSA ODI 11695145

My car has manufacturer defect / crack on steering knuckle. There has been recall in UK and Canada. Why not in states? Driving with crack / defect in steering knuckle is extremely dangerous. It has been proven that this has caused by over tightening the nut bolt. There are so many land rovers have this reported issues. Here is link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11618096

AS I WAS BACKING OUT MY DRIVEWAY I HEARD A LOUD POP NOISE AND THEN NOTICED THAT MY FRONT DRIVERS SIDE TIRE HAS COLLAPSED MAKING THE CAR UN-DRIVEABLE. HAD I BEEN DRIVING AT HIGH SPEED IT COULD HAVE RESULTED IN A DANGEROUS LIFE THREATENING SITUATION. IT WAS TOWED TO THE DEALER FOR INSPECTION. THERE I WAS TOLD THAT RANGE ROVER IN CANADA AND THE UK HAD BEEN RECALLED FOR THE SAME MALFUNCTION. MY RANGE ROVER HAS ONLY BEEN SERVICE BY AN AUTHORIZED DEALER AND WAS AT LOW MILEAGE FOR THE YEAR OF THE CAR. NEVER HAD ANYONE WHO INSPECTED OR DID WORK ON THE CAR SAW ANY EVIDENCE THAT SOMETHING WAS READY TO BREAK. IT HAS SINCE BEEN REPAIRED AT A COST OF $8031.68. I REPORTED TO LAND ROVER NORTH AMERICA THEY HAVE DECLINED TO RECOGNIZE ANY FAULT ON THEIR END AND DID NOT PROVIDE ANY ASSISTANCE FOR THE REPAIR WHEN THEY HAVE SEEN THIS IN OTHER COUNTRIES ON MY SAME MODEL AND YEAR. HERE IS THE CANADIAN RECALL #N759 FOR STEERING KNUCKLE COLLAPSED.

NHTSA ODI 11595674

While driving home on the evening of June 27, 2023, a distance of about 15 miles, the low coolant light suddenly came on, and as we tried pulling over on the next freeway exit, the engine appeared to seize and cut out. It was difficult to brake and steer the car and we were nervous to get in an accident. We came to a rest off the freeway and then officers helped us push our car into a nearby Auto Zone. We left it there overnight to rest and when we came back the next day, the engine would not start. Had it towed to a nearby independent service center where they determined both engine heads had blown. The car is available for inspection. I have called the manufacturer to see if there were any recalls related to this and found a P055 recall for this model. The description in this recall is very similar to what we experienced.

NHTSA ODI 11546989

MY CAR HAS BEEN IN 4 TIMES WITH THE SAME ISSUE, THE VEHICLE WILL RANDOMLY SHUT ITSELF OFF, I.E. THE CAR SHUTS OFF, THE TRANSMISSION MOVES TO PARK. IT IS NOT ECOSTART OR FROM MY UNBUCKLING THE SEATBELT. THIS HAPPENS WHEN I AM TURNING INTO PARKING SPACES AND IMMEDIATELY AFTER THE VEHICLE STOPS, OCCURRENCE IS 20+ TIMES NOW. THE FAULT WILL NOT SAVE IN THE COMPUTER AND LAND ROVERS ENGINEERS HAVE ADMITTED ITS PROBABLY A SOFTWARE GLITCH BUT CANNOT FIX IF IT DOESN'T SHOW IN COMPUTER. I HAVE ATTEMPTED BUYBACK PROCESS WITH LAND ROVER WITH THEM ADMITTING MY CAR HAS "INHERENT DEFECTS" THEY WILL NOT BUY THE VEHICLE BACK, ARE UNABLE TO FIX THIS AND OTHER ISSUES WITH THE VEHICLE. LAND ROVER CLAIMS THE ISSUE DOES NOT AFFECT DRIVEABILITY.

NHTSA ODI 10865863

IN STOP AND GO TRAFFIC FOR APPROXIMATELY 20 MINUTES THE RANGE ROVER'S ECO MODE WAS ENGAGING PROPERLY AND SHUTTING DOWN THE ENGINE. IT HAD BEEN RESTARTING PROPERLY HOWEVER IN ONE INSTANCE THE VEHICLE DID NOT RESTART AND THE 'D' INDICATOR FLASHED. THIS LEFT THE VEHICLE DISABLED IN THE MIDDLE LANE OF TRAFFIC. RESTARTING THE ENGINE SOLVED THE PROBLEM HOWEVER THIS COULD HAVE BEEN DANGEROUS IF I HAD BEEN UNABLE TO REENGAGE 'DRIVE.'

NHTSA ODI 10807147

WITHIN THE FIRST WEEKS OF OWNERSHIP FAILED TO REENGAGE THE TRANSMISSION AFTER THE ECO FEATURE TURNED OFF THE ENGINE. ECO FEATURE TURNS THE CAR OFF WHEN THE CAR IS STOPPED IN TRAFFIC OR A STOP SIGNAL TO SAVE FUEL ETC. WHEN THIS OCCURS THE CAR WILL NOT RESPOND TO GAS PEDAL BEING PUSHED AND THE CAR DOES NOT GO. THE CAR HAS TO BE TURNED OFF AND RESTARTED TO GET THE TRANSMISSION TO ENGAGE. THIS TAKES SEVERAL SECONDS TO DO AND CREATES A VERY DANGEROUS SITUATION.I HAVE CONTACTED THE SALESMAN AT THE DEALERSHIP AND HE SAID HE HAS HEARD THIS HAPPEN TO OTHERS BUT THEY DO NOT HAVE A FIX YET.

NHTSA ODI 10759028

WHILE DRIVING ON A 4 LANE ROAD AT APPROXIMATELY 40-45MPH, MY VEHICLE (5 MONTHS OLD, 6,200 MILES) SUDDENLY LOST POWER AND RAPIDLY DECELERATED AND WOULD NOT ACCELERATE. A LARGE WARNING SIGNAL DISPLAYED ON THE DASHBOARD INDICATING "WARNING GEARBOX FAILURE". LUCKILY TRAFFIC WAS LIGHT AT THE TIME AND I WAS ABLE TO MANEUVER TO THE SHOULDER OF THE ROAD WITHOUT INCIDENT. IT APPEARED THE TRANSMISSION FROZE AND THE VEHICLE WAS TOWED. LAND ROVER HAS NOT BEEN ABLE TO DETERMINE THE PROBLEM. IF I WOULD HAVE BEEN IN AN AREA WITH HEAVIER TRAFFIC, OR ON AN INTERSTATE I HAVE NO DOUBT THAT A MAJOR CRASH WOULD HAVE OCCURRED. IN RESEARCHING THE 2015 EVOQUE IT APPEARS LAND ROVER HAS BEEN EXPERIENCING SIGNIFICANT ISSUES WITH THE 9 SPEED TRANSMISSION IN THIS VEHICLE BASED ON WEB SEARCH RESULTS. IT APPEARS THIS TRANSMISSION HAS BEEN RECALLED IN SEVERAL COUNTRIES, SPECIFICALLY CHINA. I BELIEVE THAT IN THE INTEREST OF PUBLIC SAFETY A REVIEW OF THIS VEHICLE MODEL'S PERFORMANCE HISTORY NEEDS EXTENSIVE REVIEW.

NHTSA ODI 10746598

THE VEHICLE WITHIN THE FIRST WEEKS OF OWNERSHIP FAILED TO REENGAGE THE TRANSMISSION AFTER THE ECO FEATURE TURNED OFF THE ENGINE. ECO FEATURE TURNS THE CAR OFF WHEN THE CAR IS STOPPED IN TRAFFIC OR A STOP SIGNAL TO SAVE FUEL ETC. THE DASH BOARD AND GEAR SHIFTER DISPLAYED A FLASHING D': INDICATING A FAILURE OF THE TRANSMSSION. (VIDEO AVAILABLE) WHEN THIS OCCURES THE CAR WILL NOT RESPOND TO GAS PEDEL BEING PUSHED AND THE CAR DOES NOT GO. THE CAR HAS TO BE TURNED OFF AND RESTARTED TO GET THE TRANMISSION TO ENGAGE. TRAFFIC HAS TO GO AROUND THE CAR, CREATING A VERY DANGEROUS AND POSSIBLE LIFE THREATENING SITUATION.

NHTSA ODI 10716395

THE VEHICLE WITHIN THE FIRST FEW WEEKS OF OWNERSHIP FAILED TO OPERATE WHILE DRIVING ON A FREEWAY IN STOP AND GO TRAFFIC. AFTER BEING STOPPED, THE VEHICLE TRANSMISSION OR ENGINE SEEMED TO MALFUNCTION AND THE CAR WAS STUCK ON THE FREEWAY WITH TRAFFIC MOVING AROUND THE CAR, CREATING A VERY DANGEROUS SITUATION. I WAS INFORMED THAT THE VEHICLE VIN WAS PART OF A GROUP OF VINS THAT RECEIVED BAD SOFTWARE THAT CAUSED THE PROBLEM. AFTER RESTARTING THE VEHICLE, THE VEHICLE APPEARED TO OPERATE NORMALLY AND IT WAS ULTIMATELY TAKEN TO THE DEALERSHIP FOR REPAIR. THE VEHICLE HAS ALSO EXPERIENCED CERTAIN ELECTRICAL PROBLEMS STARTING ON THE FIRST DAY OF OWNERSHIP. *TR

NHTSA ODI 10713825

I WAS STOPPED AT A LIGHT AND WHEN I WENT TO GO THE CAR WOULD NOT GO INTO DRIVE - IT WOULD ONLY ROLL BACKWARDS. I ROLLED BACKWARDS INTO ANOTHER CAR. AFTER THE ACCIDENT MY CAR WOULD ALSO NOT GO INTO PARK. I HAD TO STAY IN THE CAR WITH MY FOOT ON THE BRAKE UNTIL THE POLICE AND TOW TRUCK ARRIVED. LAND ROVER SAID THEY WERE AWARE OF THE PROBLEM AND APPLIED A SOFTWARE PATCH TO THE VEHICLE TO CORRECT THE PROBLEM WITH THE ELECTRONIC TRANSMISSION. I FEEL THAT THIS IS A POTENTIALLY FATAL CONDITION THAT SHOULD WARRANT A MANDATORY RECALL. LAND ROVER DOES NOT FEEL THAT CONSUMERS SHOULD BE NOTIFIED, AND THE SOFTWARE PATCH SHOULD ONLY BE APPLIED ON A CASE BY CASE BASIS. *TR

NHTSA ODI 10706110