Dec 11, 2019Steering
TL* THE CONTACT OWNS A 2015 LAND ROVER RANGE ROVER. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED TO LAND ROVER SCARBOROUGH (371 US-1, SCARBOROUGH, ME 04074, (207) 883-0161) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX] AND THE MANUFACTURER OFFERED 80% ASSISTANCE TOWARD THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS UNKNOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 11288349
Jun 14, 2019Engine
I NEED ASSISTANCE IN GETTING MY VEHICLE RECALLED. BACK IN MARCH THE ENGINE LIGHT CAME ON AND THE DEALER SAID THEY RESET THE CODE AND MADE A REPAIR TO THE ENGINE. LAST MONTH THE ENGINE LIGHT CAME ON AGAIN AND I HAD TO HAVE THE CAR TOWED TO THE DEALER BECAUSE I COULD NOT GO IN REVERSE. THE DEALER IS NOW TELLING ME I NEED A NEW TRANSMISSION WHICH COST $11,000.00. THE CAR IS ONLY 4 YEARS OLD. ATTACHED IS THE REPORT THE DEALER WROTE UP ALSO IT LOOKS LIKE THERE WAS A RECALL ON THE CAR BUT MY VIN IS NOT INCLUDED IN THE RECALL. MY VEHICLE IS STILL LIKE A NEW CAR OTHER THAN THIS LIGHT ON. THE DEALER IS TELLING ME IF I DRIVE IT THE TRANSMISSION CAN GO UP AT ANY TIME. I PAID $56,000.00 FOR THIS VEHICLE BACK IN 2015. THE DEALER GAVE ME AN APPRAISED AMOUNT OF THE CAR THIS WEEK AND TELLING ME THEY CAN ONLY OFFER ME $17,000.00. THE CAR HAS LESS THAN 65,000 MILES ON IT. I HAVE GOOGLED TO SEE IF THERE WERE OTHER CUSTOMERS HAVING THIS SAME PROBLEM AND THEY ARE A LOT OF OWNERS EXPERIENCING THIS SAME PROBLEM. THE DEALER IS TRYING TO GET ME TO PURCHASE A NEW CAR. I WORKED EXTREMELY HARD TO PAY THIS CAR OFF. I AM IN NO POSITION TO OBTAIN A NEW MONTHLY PAYMENT. I NEED MY VEHICLE FOR WORK. MY JOB REQUIRES ME TO TRAVEL AND WITHOUT MY CAR I COULD POSSIBLY LOOSE MY JOB. I WOULD LIKE TO HAVE SOMEONE INVESTIGATE THIS MATTER AT YOUR EARLIEST. I WILL ALSO BE SENDING THIS COMPLIANT TO CONGRESS AND EVERY TELEVISION TO GET SOME ASSISTANCE. I WOULD REALLY APPRECIATE ANY ASSISTANCE IN THIS MATTER AS SOON AS POSSIBLE.
NHTSA ODI 11219985
Sep 27, 2018
AS I LEFT THE STORE, I GET TO MY 2015 LAND ROVER DISCOVERY SPORT AND USE THE KEYLESS ENTRY AS I USUALLY DO. I GET IN AND CLOSE THE DOOR. I PRESS THE PUSH START BUTTON AND ALL OF A SUDDEN, THREE DIFFERENT WARNING ALARMS ARE GOING OFF. I LOOK AT MY DASH BOARD AND SEE THAT THERE'S A WARNING THE THE CAR ISN'T IN PARK, THEN THAT THE PARKING BRAKE IS NOT ON, THEN I TURN OFF THE CAR AND TURN IT BACK ON. AFTER THAT IT SEEMED FINE. I REVERSE AND BACK OUT OF MY SPOT. AS I'M TURNING, MY DRIVERS SIDE DOOR SWINGS OPEN, CAUSING ME TO REACH OUT AND SHUT IT AND IT WOULD NOT SHUT. AFTER PARKING AGAIN, I CONTINUED FOR OVER AN HOUR TO TRY TO GET THE DOOR TO SHUT. THE LATCH WAS NOT RETURNING TO ITS NORMAL POSITION.
NHTSA ODI 11131985
May 31, 2018Seat beltsVisibility & wipers
I HAVE CHANGED 3 DEFERENT WIPERS BUT NO MATTER WHAT TIME I INSTALL IT WILL SKIP IN THE CENTER OF DRIVER SIDE, DRIVER AND PASSENGER SEAT BELT MAKE BUZZING NOISE, DRIVER DOOR AND PASSENGER DOOR MAKE BUZZING AND CLICKING NOISE. MAKE CAR HAS ONLY 26000 MILES
NHTSA ODI 11099070
Apr 26, 2018Engine
ENGINE LIGHT REPEATEDLY COMES ON INTERMITTANTLY DESPITE MULTIPLE ATTEMPTS TO REPAIR BY DEALERSHIP AND ADDRESS ERROR CODES OVER A PERIOD OF OVER 2 YEARS AND OVER 20,000 MILES (MANY OCCURRENCES BETWEEN 10K AND 31K MILES). DEALER MANAGER INDICATED HE WOULD FILE CLAIM WITH DOCUMENTATION TO LAND ROVER, BUT HE HAS NOT RETURNED CALLS THE PAST 3 WEEKS.
NHTSA ODI 11090252
Feb 22, 2018Transmission & drivetrain
CAR SHIFTS INTO NEUTRAL UNEXPECTEDLY. WILL BE DRIVING AND CAR WILL SHIFT INTO NEUTRAL AND FLASH TELLING ME TO SELECT GEAR. CANNOT SELECT GEAR UNTIL I TURN THE CAR OFF AND RE-CRANK IT. HAS HAPPENED TO ME TWICE WHILE DRIVING. THANKFULLY WHEN SITTING AT A RED LIGHT WAITING TO GO. I GIVE THE CAR GAS THEN IT JUST SHIFTS INTO NEUTRAL.
NHTSA ODI 11074321