What 146 owners told NHTSA about the 2015 Kia Sportage Plug-in Hybrid

hit skip acident 12/25/2022 Germain Body Shop, Powell, Ohio for repair Computer module airbag system -part number 959103w800 not available as of 6/20/2023 The repair shop is aware of the liability. Can not release, State of Ohio laws. Confirmed from Germain Kia Columbus, the email part is been on backorder.

NHTSA ODI 11528061

Had vehicle worked on, on 4/11/2023 ( oil change &tuneup). On 4/17/2023 exiting 151 Hwy vehicle slowed down on me, then regained speed to safety at a Shell gas station. Vehicle started with a loud noise coming from the engine compartment. Got worried, had vehicle towed home. Have been trying to get a hold of kia but they don't answer phone or hang up on me, since I have no warranty on vehicle cause I couldn't afford it. Just wanted to pay it off since I only needed One more year at 140011 miles on it. My first kia lasted longer than that. I currently owe under 3,500 on it. Need help please.

NHTSA ODI 11526724

The contact owns a 2015 Kia Sportage. The contact stated that the vehicle was consuming one quart of oil per day. No warning light was illuminated. The vehicle was taken to an independent mechanic for an oil change and the mechanic determined that the engine was consuming an excessive amount of oil and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

NHTSA ODI 11526186

The contact owned a 2015 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle decelerated, and the brake pedal was depressed, and the vehicle shut off. The battery warning light, the oil warning light, and the check engine warning light were illuminated. The vehicle was taken to an independent mechanic, who replaced the spark plugs; however, the failure recurred. The contact stated that while she was driving at an undisclosed speed, the vehicle decelerated, came to a complete stop at a traffic light and shut off. The failure recurred for the third time. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound, and the vehicle would not accelerate above 20 MPH. The contact stated that while driving up a hill, the vehicle shu+t off. The vehicle was towed to the parent's residence. The vehicle was then towed to the dealer and the contact was informed that because the knock sensor detection system was not replaced, the dealer was unable to replace the engine. The manufacturer was made aware of the failure. The approximate failure mileage was 122,000. The VIN was not available.

NHTSA ODI 11525972

I’m going to mall and then go to the store in route 61 in Frackville PA the chips in road break my windshield is so much my phone number [XXX] my name is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI 11522679

My youngest son was driving on the highway at 65 mpg when all of a sudden, the car would not accelerate. We lost the ability to keep up the speed. The car literally just would not go. I was in the car and was able to put the hazards on in time to not get hit by the 4 cars behind us! We pulled over barely making it to the next exit. Had to call a tow truck that took the car to our mechanic. The next day I was told the engine was shot because an oil issue. This was something the dealership that I took the car to before for excessive oil consumption issues had told me was inherent to this kia model. Seriously!!!! Kia knew about this issue! I was told by the dealer to keep a very close eye on oil levels, changes etc. Which I did and this happens! Shame on Kia for allowing something like this to happen and not take care of. This is a safety issue! What if I wasn't in the car with my son? What if my teen driver got rearended by someone clearly not seeing he had car issues?? NO lights, No warnings! Just like when the oil issue first came up... the oil light didn't even come on! I cannot provide the mechanic paperwork at this time as I am at work, however I would be happy to if this reaches someone who really cares about safety! I have all the work records performed on the car since I purchased it. How can a company continue to produce and sell cars if they consistently and knowingly have safety issues! Or does it take someone getting killed and the news to report it to have something done?

NHTSA ODI 11522410

Sudden acceleration accident

NHTSA ODI 11511417

Driving on the interstate in the passing lane going approximately 70 mph. With no warning the engine completely cut out. I was bearly able to pull over. I was traveling up hill. Car was towed to a service garage where it was decided that the engine locked up. the car was later inspected at a Kia deal ship with the same conclusion. Presently I'm without a car and no help.

NHTSA ODI 11510772

The contact owns a 2015 Kia Sportage. The contact stated that while driving at an undisclosed speed, the brakes made an abnormal sound. The vehicle was taken to an independent mechanic, where the failure was diagnosed as faulty brake rotors, and calipers. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

NHTSA ODI 11509333

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic). The vehicle was taken to a local dealer for the recall repair; however, the mechanic confirmed that the parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11507030

The contact owns a 2015 Kia Sportage. The contact stated while driving 65 MPH, the vehicle began to overheat and there was smoke coming out from underneath the hood of the vehicle. The contact was able to veer to the side of the road. The check engine warning light was illuminated. The contact turned off the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed that the failure was related to the engine. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic); however, the VIN was not included. The dealer was notified of the failure and informed the contact that he had to pay for the repair. The vehicle was not repaired. The vehicle was then towed to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 144,000. The VIN was not available.

NHTSA ODI 11507116

The contact owns a 2015 Kia Sportage. The contact stated while driving 70 MPH, the check engine warning light illuminated, and the vehicle would not accelerate as designed. The contact depressed the brake pedal however, the vehicle failed to stop as needed. Additionally, the vehicle lost power steering functionality. The contact continued driving until the vehicle independently slowed down and she was able to shift into the park positin. The vehicle was towed to the dealer but was not diagnosed. The manufacturer was contacted and stated that the vehicle was out of warranty. No further assistance was provided. The failure mileage was 60,181.

NHTSA ODI 11499911

Engine locked up. If it were not for my brother in law being a mechanic and alerted me to Kia engine settlement lawsuit I would not have known the KSDS update was ever even a thing. I never received notification for this. Why not? I am out 1000s of $ on a vehicle I have bought that is useless now. KIA is blaming me when I never even knew anything about this. Please I would like to know why I was never informed and it doesn’t even show up when I search my vin either?

NHTSA ODI 11494946

2015 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THE MOTOR LOCKED UP EVENTHOUGH MAINTENANCE WAS PERFORMED ON THE VEHICLE.

NHTSA ODI 11494526

In 2022 , Kia notified me of a recall that caused engine failure if my vehicle. I was instructed to comes in and receive vehicle updates to the engine to fix the issue. In May 2022, went to have the engine recall worked on and was advised the updates were successful. In August 2022 my engine blew out/ cut off in the middle of the highway causing safety issue for me and my daughter. I was successful with rearing the car to safety. I immediately had a mechanic to assess and was advised of engine failure which prompted me to turn to Kia. Kia has had my car in possession over 3 months, asked for numerous documents and has failed to provide any resolution for this horrible safety issue. I would like this to investigated your the highest degree because this is how peoples lives are put in danger. Company will not provide any safety information to me at all when asked as well.

NHTSA ODI 11494531

2015 KIA SPORTAGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-051.

NHTSA ODI 11490540

My Kia Sportage drove perfectly fine the past 5 years, out of no where going up a hill it wouldn’t go past 20 mph, was kicking and sputtering. Like it was giving out in a way. I made it home but my check engine light was on. Their was no warning signs, my car ran perfect always. It was very sudden. Had a mechanic look at it and he said a valve from where I put oil in had a leak and caused it to burn up all the oil? Which messed up my motor and needs replaced now. I’m not very good with car specifics but that’s what I was told. My car is now not even drivable.

NHTSA ODI 11489224

The contact owns a 2015 Kia Sportage. The contact stated that while driving at approximately 40 MPH, the vehicle was stalling and was not accelerating despite depressing the accelerator pedal. The check engine warning light, along with two other unknown warning lights were illuminated. The contact managed to pull over and stated that the vehicle had not lost motive power, however, the vehicle was inoperable. The vehicle was towed to an independent mechanic where it was not diagnosed or repaired and the contact was advised to have the vehicle towed to a local dealer for further diagnosis and repair. The vehicle was then towed to a local dealer where it was diagnosed that the engine would need to be removed for further diagnosis. The vehicle remained at the dealer awaiting repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was unknown.

NHTSA ODI 11488806

I took my kia to the dealer because the check engine light was on. They said 2 parts were recalled and they would fix it. I went to pick it up and its still sputtering the check engine light is still on. They were supposed to fix the knock sensor. They did not.

NHTSA ODI 11488848

Two weeks ago my car began making a loud knocking noise from the bottom end and emitting a burning smell from the engine out of nowhere, without any warning lamps. I took it to a mechanic I trust. As soon as he heard the noise and looked at it he told me it was bad and that I could not drive my car, it concerned a HECU unit and/or fuse and could potentially lock up or start on fire. He gave me a printout with NHTSA Recall# 22V051 on it and told me I would need a new engine. When I called Kia Customer Care they did not have the recall number. I gave it to them and they put me on hold for 45 minutes so they could do some research; the representative and her supervisor eventually found the recall and authorized a safety tow to Peak Kia in Denver, CO At Peak Kia they told me they looked at my car and it would need a new engine, but there was nothing they could do because my car was past warranty. That was the first time I had ever heard of anything about a warranty or it being past due. The service clerk told me it would be an out of pocket expense of 6 -12,000$ for a new engine and explained that this was because my car had gone past 100,000 miles, and the engine had already failed so the warranty could not be extended. She also told me to contact my dealership because they could be at fault. I left that building scared, because I still owe about 8000$ on my loan. I purchased the vehicle in Rapid City, SD with my parents at a non Kia dealership called Granite Nissan. When we called the dealership they said they had not been informed of a recall by the previous owner or Kia manufacturers. Neither had I at the time of purchase, or since. My dad and I checked Kelley Blue Book to make sure. I was then informed that the dealership does not have legal responsibility to alert buyers of this info. Now we are being repeatedly told that this will be my expense, and it is a scam. Kia made a car that promised reliability and safety, but have left the defects up to the owner.

NHTSA ODI 11488099

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11487742

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11486384

2015 Kia Sportage I purchased on September 6th stalled on the highway on September 9th. No warning lights, no smoke, no indication of any problems up until it stalled. Since it was on the highway and difficult to get to the side of the road, this could definitely pose a safety risk. The place I purchased the vehicle from could not detect the malfunction. It was towed to Gerald Kia of North Aurora where after a week of waiting, they informed me the engine would need to be replaced and was not covered under warranty or the current recall regarding the engine.

NHTSA ODI 11485261

The contact owns a 2015 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V051000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11484854

Vehicle stalled on the highway 4 days after purchasing from The Car Store in Aurora, IL. No warning, no indicator lights. Steering wheel was hard to control while attempting to safely pull over to the side of the road. All dash lights came on as the car stalled. At my expense, had it towed to The Car Store where they were not able to diagnose cause. Had it towed to Gerald Kia of Aurora. Stated engine will have to be replaced. Not covered under any current recalls. I’m reporting this as a safety issue since there was problems pulling off the highway. Hopefully Kia will look into this issue. Not just for safety, but I’m obviously kinda screwed buying a vehicle on the 6th of September that died on the 9th of September with a huge investment into getting it running again.

NHTSA ODI 11484585