What 898 owners told NHTSA about the 2015 Kia Soul EV

Unknown . Engine or fuel mishap Car caught on fire as I was driving down the hwy with my 3 kids

NHTSA ODI 11588286

Car has an heavy gas smell like when the car is started ,has to crank up and car shakes when it’s started steering is off and etc.

NHTSA ODI 11555795

Now when I just went to check my engine oil it smelled of gas and was starting to get pretty low. I just checked it 2 weeks ago and it Was fine. No one has ever inspected the vehicle and yes it is very available for inspection. Still my fuel consumption is terrible and now my oil is low low with a gas smell to it. No warning lights have ever came on and it seems to drive fine.

NHTSA ODI 11447686

After reading in my instructions Manuel about what might be causing my fuel consumption to be way to high I learned that the gas cap was suppose to click which it has not since we got the vehicle in December of 2021so I went and bought a gas cap and now it clicks like it’s suppose to. My fuel consumption is way to high right now I have filled this car up with gas so many more times then any other vehicle I have owned. When I put fuel in you can smell the fuel for the next two days and every now and again you get a whiff of engine coolant smell and a burning smell I’m not sure what the burning smell is because I’ve never smelled it before. Yes the vehicle is available for inspection. No one has inspected it still since my last complaint. And no there has been not a single warning light.

NHTSA ODI 11447609

TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE CONTACT SMELT SMOKE FROM THE INSIDE OF THE VEHICLE. THE CONTACT STATED UPON TRYING TO STOP THE VEHICLE, THE BRAKES WOULD NOT ENGAGE WHEN DEPRESSED AND THE GEAR SHIFTER WOULD NOT CHANGE GEARS. THE CONTACT THEN STATED THAT FLAMES AROSE FROM THE BOTTOM OF THE VEHICLE ONTO THE HEADREST AND UP TO THE DASHBOARD AND WINDSHIELD. THE CONTACT WAS THEN ABLE TO UNBUCKLE HER SEATBELT AND JUMP OUT THE VEHICLE WHILE THE VEHICLE WAS STILL MOVING. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE CONTACT HAS NOT NOTIFIED LOCAL DEALER OR INDEPENDENT MECHANIC. THE VEHICLE HAS NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 11406849

I WAS DRIVING WHEN A PUFF OF SMOKE CAME FROM MY ENGINE. MY CAR BEGAN TO STALL AND I PUT THE CAR IN PARK AND WAS ABOUT TO MAKE A PHONE CALL TO MY WIFE WHEN TWO JOGGERS NEARBY YELLED THAT MY CAR WAS ON FIRE. I LEFT THE VEHICLE AND RAN ACROSS THE STREET. THE TOW JOGGERS HAD CALLED 911. THEY TOLD ME THAT MY CAR FIRE WAS STARTED UNDERNEATH MY VEHICLE. *TR

NHTSA ODI 11329139

I'M AWARE OF YOUR INVESTIGATION INTO THE 2015 KIA SOUL. MINE CAUGHT FIRE YESTERDAY MORNING ON I75 IN FL. I WOULD LIKE TO OFFER IT TO YOUR ORGANIZATION FOR INVESTIGATION. IT IS LOCATED: CRICKET'S 13601 US HWY 41 SPRINGHILL FL 34610 THANK-YOU I WILL HELP IN ANYWAY POSSIBLE TO GET THIS PROBLEM SOLVED. CONTACT ME ANYTIME. I WAS DRIVING IN THE MIDDLE LANE WHEN IT HESITATED LIKE IT WASN'T GETTING GOOD GAS FLOW AND WITHIN A MILE IT MADE A HISS AND JUST GOT HEAVY. LUCKILY THERE WAS NO TRAFFIC, I GOT SAFELY OF THE ROAD AND WITHIN 10 MIN IT WAS GONE.

NHTSA ODI 11290929

JUNE 18, 2019-DRIVING ON HIGHWAY, STARTED TO PASS A SLOW MOVING VEHICLE, PRESSED ACCELERATOR AND IT WOULD NOT GO FASTER AT FIRST, THEN IT DID GO A LITTLE FASTER. I MOVED BACK INTO DRIVING LANE AND PROCEEDED BUT I SLOWED DOWN TO 55 MPH (POSTED SPEED LIMIT 70) . KEPT LOSING SPEED, PUT ON EMERGENCY FLASHERS, AS I WAS EXITING OFF HIGHWAY TO SAFE SPOT SMOKE STARTED BILLOWING FROM BEHIND VEHICLE. STOPPED CAR, AS GOOD WAS OPENED A SMALL FIRE TURNED LARGER. I GRABBED MY FIRE EXTINGUISHER FROM BACK STORAGE COMPARTMENT AND EXTINGUISHED FIRE. TOW TRUCK DRIVER ARRIVED, NEEDING TO MAKE SURE IT COULD BE TOWED WITHOUT A POSSIBLE REIGNITION OF FIRE, HE REMOVED THE COVER AND ASKED ME TO ATTEMPT TO PUT VEHICLE IN NEUTRAL TO BE ABLE TO PUSH IT BACK TO A POSITION TO BE ABLE TO GET IT ON TOW TRUCK. PUSH BUTTON START, TWO PUSH FOR ACCESSORY POSITION. TOW TRUCK DRIVER WITNESSED FUEL SQUIRTING FROM A FUEL LINE NEAR THE FUEL REGULATOR. TOW TRUCK DRIVER COULD ACTUALLY INSERT HIS PEN TOP INTO THE SIZE HOLE THAT IS THERE. VEHICLE TOWED TO CAR DEALERSHIP WHERE WE PURCHASE IT NEW. I AM STILL WAITING TO HEAR IF THE DEALERSHIP WAS ABLE TO GET IT IN THE SHOP THIS WEEK, IF NOT THEY SAID IT WOULD BE MONDAY JUNE 24, 2019. PICTURES ATTACHED. NO INVOICES YET EXCEPT THE TOW INVOICE WHICH I NEED TO SUBMIT TO MY INSURANCE COMPANY FOR REIMBURSEMENT. IN RESEARCHING ANY UNKNOWN RECALLS ON THIS VEHICLE, I FOUND THIS INFORMATION TODAY AND ATTACHED MY SCREENSHOT.

NHTSA ODI 11221484

HIGH PRESSURE FUEL LINE (PLASTIC) RUPTURED, VEHICLE CAUGHT ON FIRE WHILE DRIVING. LUCKILY PULLED OVER AND PASSER-BY STOPPED WITH FIRE EXTINGUISHER. COST OF REPAIR IN EXCESS OF $5000, KIA CORPORATE REFUSES TO TAKE RESPONSIBILITY, INSURANCE DOES NOT COVER.

NHTSA ODI 11195838

ATTEMPTING TO PARK: VEHICLE ACCELERATED RAPIDLY, BRAKE FAILED TO STOP OR DO ANYTHING. VEHICLE JUMPED OVER TIRE STOP THEN 8" MALL WALKWAY HITTING BUILDING AND STORE WINDOW.

NHTSA ODI 11129450