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What 1,000 owners told NHTSA about the 2015 Kia Optima

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,000)Crash / fire / injury (103)Engine (617)Electrical system (134)Brakes (89)Body & structure (76)Steering (68)Fuel system (54)Transmission & drivetrain (49)Speed control (35)Engine & cooling (29)Airbags (26)

6 of 1,000 complaints match · Steering · crash/fire/injury only · clear filters

Jan 25, 2026SteeringElectrical systemFire

Yesterday, [XXX], My 2015 kia optima engines reved up wothout me pushing the gas & within seconds later a loud noise and metal fell from under the hood. After pulling over, popping the hood on the passenger side and under the engine a fire had started. My daughter was seated in the back passenger side her door had locked, thankfully the passenger door was left opened bc within minutes the entire car was filled with smoke and engulfed in flames. Prior to this the steering wheel would jerk even while at a red light. This car just did have 100,000 miles & no knowledge this prior. Thank god i was able to get my daughter out of this vehicle & this didnt end in a tragedy due to negligence if this was a prior known fact. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11713230

Sep 25, 2025SteeringAirbagsBrakesCrash

What component or system failed or malfunctioned, and is it available for inspection upon request? The defects involve multiple electronic control systems, including steering, braking, and airbag modules, which continue to generate active and stored Diagnostic Trouble Codes (DTCs) even after the May 2, 2023 recall repair. The vehicle remains in our possession and is available for inspection upon request. 2. How was your safety or the safety of others put at risk? Because the vehicle fails to illuminate dashboard warnings, we were unaware of critical malfunctions occurring in real time while driving. This creates the risk of sudden failure in steering, braking, or airbag deployment, directly endangering both occupants and the public. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Independent diagnostic scans repeatedly confirmed active and stored DTCs following the recall repair. These findings show the defects are reproducible and ongoing. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle was inspected by Kia’s authorized dealer, Spradley Motors in Pueblo, CO, for the recall repair. Since then, diagnostic evaluations have been performed by independent service providers. Documentation of these inspections is attached. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No dashboard warning lamps illuminated, even though faults were recorded internally by the vehicle’s control modules. The absence of warnings despite active codes is itself the central safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11689769

May 18, 2025SteeringAirbagsBrakesCrash

I was driving on the Northbound side of the Interstate when my brakes failed when I pressed them to avoid a collision on the highway. The steering wheel malfunctioned when I tried to avoid a head-on collision with another vehicle. I couldn't control or stop the car, causing me to swerve left to right, and I then completely lost control of the vehicle. I crashed into the middle of the highway, but because my brakes had failed, the car continued at full speed into the Southbound side of the highway, causing me to wreck into a semi. The Colorado State Patrol investigated the accident. Right before I wrecked into the semi-trailer, I noticed all of the lights on the dashboard were off. My Steering wheel had fallen off completely, but the airbag never deployed even though every other airbag had deployed.

NHTSA ODI 11661667

Mar 7, 2022SteeringElectrical systemLane DepartureCrash1 injury

Kia said they fixed recall on my car and lights are still on and I hydroplane and totaled my car

NHTSA ODI 11455460

Nov 30, 2016SteeringCrash

COMING OFF AN OFF RAMP ON GREENBRIAR SOUTH IN CHESAPEAK VIRGINIA, I HEARD A CRACKING NOISE FROM UNDER THE CAR. THERE WAS NOTHING IN THE ROAD NOR WAS THERE ANY POT HOLES. THE VEHICLE THEN STARTED PULLING TO THE RIGHT AND WHEN I STARTED PULLING THE STEERING WHEEL TO THE LEFT I CONTINUED TO DRIFT RIGHT. I THEN LANDED INTO A GUARD RAIL AT APPROXIMATELY 15 TO 20 MILES PER HOUR. THERE WAS A WITNESS BEHIND ME THAT CAN ATTEST TO THIS INCIDENT. THE TIE ROD END HAD BROKEN CLEAN IN HALF AS IF IT WAS CUT WITH A PAIR OF SICCORS WHICH CAUSED ME TO LOSE ALL STEERING CAPABILITY THEN ULTIMATELY CAUSED ME TO COLLIDE WITH THE GUARD RAIL. BASICALLY DESTROYING MY FRONT END AND THE FRONT RIGHT SIDE OF THE VEHICLE AND THE DRIVERS AIR BAG WAS DEPLOYED. I WAS MAKING A SLIGHT RIGHT HAND CURVED TURN ON AN OFF RAMP. OFF HIGHWAY 64.

NHTSA ODI 10928699

Oct 7, 2016SteeringElectrical systemFire

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE CABIN OF THE VEHICLE. THE FIRE STARTED UNDER THE STEERING COLUMN OF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED IMMEDIATELY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 22,000. UPDATED 01/27/17*LJ *TR

NHTSA ODI 10914473

Working with the data? Download all 1,000 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Kia Optima verdict →