What 1,000 owners told NHTSA about the 2015 Kia Optima

Vehicle lots brakes while driving, smell of gas and caught fire under hood. Engine had been completely replaced due to recall in January 2022 Vehicle was a complete loss, luckily son was able to get out.

NHTSA ODI 11453004

The contact owns a 2015 Kia Optima. The contact stated that while driving at 25-30 MPH on a one-lane road, the vehicle inadvertently began to stall. There were no warning lights illuminated. The contact stopped and turned off the vehicle but was unable to restart the vehicle. The contact attempted to jump-start the vehicle with the assistance of her friend however, the vehicle failed to start. The contact’s friend informed her that he smelled a burning odor. The vehicle was towed to the contact’s residence. The vehicle was then towed to an independent mechanic who diagnosed that the battery, the starter, and the engine had failed and needed to be replaced. The dealer was notified of the failure and advised the contact to bring the vehicle to their location for diagnosis. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 126,620.

NHTSA ODI 11448269

My car caught on fire under the hood about 15 minutes after I drove and parked it. It was not running at the time the fire started. We tried to put it out with 2 fire extinguishers but were not able to. By the time the fire department arrived my car was completely engulfed in flames. It burnt to the ground and was a total loss!

NHTSA ODI 11445123

The contact owns a 2015 Kia Optima. The contact stated while driving at 15-20 MPH, the vehicle inadvertently stalled and she saw smoke coming out from underneath of the hood of the vehicle. There were no warning lights illuminated. The contact stated she was able to exit the vehicle. The vehicle was towed to the contact's residence, then it was towed to the dealer who diagnosed that the engine had ceased. The dealer informed the contact that she would be responsible for the cost of the repair. The vehicle was towed to a second dealer (Kia of Riverdale 1 Windbeam Rd, Riverdale, NJ 07457). The manufacturer was notified of the failure and did not provide any assistance due to the fact that the previous owner of the vehicle had not completed the software update of the vehicle. The contact stated the failure was related to NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The vehicle was not repaired. The approximate failure mileage was 76,000.

NHTSA ODI 11433105

The contact owns a 2015 Kia Optima. The contact stated while driving approximately at 40 mph when the vehicle lost motor functionality. The contact was able to pull over and smelled a burning odor coming from the engine compartment. The vehicle was towed to the contact's residence. The contact stated no warning lights were illuminated. The contact stated that they spoke to a local dealer and was advised to not bring the vehicle in for a diagnosis. The manufacturer was informed of failure and told the contact they were unable to assist. The failure mileage was approximately 96,127.

NHTSA ODI 11431663

The contact owns a 2015 Kia Optima. The contact stated their daughter was driving at 55 mph, the vehicle in front of the driver slammed on their brakes for a complete stop which caused the contact to depressed on the brake pedal however the vehicle did not stop or slow down causing the driver to crash into the rear of the vehicle in front. The driver-side air bag did deploy. The front end and hood were bent. No one was injured. There was no medical treatment at the scene. A police report was filed. The vehicle was towed to a collision center. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximate 180,000.

NHTSA ODI 11431506

I started driving to work drove a mile went to accelerate to get on the highway, all my dash lights came on and and i pulled over, my break was stiff so i figured it died, it started to smoke, at first the door wouldn’t open for me to get out, i had to manually unlock it which is weird because if my car is put into park the door automatically unlock normally, when i got out i saw the smoke getting thicker, so i backed up within minutes the car was in flames. I called 911 right away. There was really no warning at all!

NHTSA ODI 11427080

The contact owned a 2015 Kia Optima. The contact stated that while stationary with the engine on, the check engine warning light illuminated. After pulling into a parking lot, the vehicle stalled and was unable to be restarted. With the assistance of a nearby police officer, the contact placed the vehicle into neutral and backed into a parking spot. While waiting for her boyfriend to arrive at the scene, she noticed that dark grayish smoke was coming from the engine. The contact and her daughter immediately exited the vehicle as another police officer showed up at the scene. The officer attempted to extinguish the fire with an extinguisher but failed to do so. The fire department arrived at the scene and was able to extinguish the fire. The contact was uncertain if a fire or police report was filed. No injuries were reported. The vehicle was towed to a tow yard where it remained. Neither the dealer nor the manufacturer was notified of the failure. Upon speaking with her insurance adjuster, the contact was informed that the vehicle was included in NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic) however, the contact never received the notification letter about the recall. The vehicle was destroyed. The failure mileage was approximately 119,000.

NHTSA ODI 11423982

My daughter was in a collision, going about 40 MPH, and the airbags did not deploy, she is very lucky that the windshield did not bust otherwise she would have been hurt.

NHTSA ODI 11418494

EVERY SINCE I BOUGHT MY 2015 KIA OPTIMA FROM THE KIA DEALERSHIP IN WOODSTOCK GA I HAVE NOTICED A STRANGE SMELL LIKE BURNING OIL IN THE ENGINE I COULD SMELL IT INSIDE MY VEHICLE WHILE DRIVING AS WELL .ALSO THE ENGINE ALWAYS SEEMED TO BE RUNNING HOT AND CERTAIN DAYS IT TOOK NUMEROUS TRYS TO MAKE THE CAR START .ALSO MY LIGHTS WOULD CONSTANTLY FLICKER INSIDE THE VECHILE .I HAVE PAYED OFF MY KIA AND SOLD IT NOW BUT I RECEIVED A LETTER STATING I WOULD BE BE ELIGIBLE FOR SOMEKIND OF COMPENSATION EVEN AFTER IT WAS SOLD I'D LIKE MORE INFORMATION ON THIS I LOST THE FIRST LETTER I WAS SENT SO PLEASE LET ME KNOW ALL MY OPTIONS HERE THANK U AND GOD BLESS MY MY CAR WAS A 2015 KIA OPTIMA I BEGAN FINANCING THE VECHILE THROUGH ALLY ON 12/04/2018 IT WAS PAID OFF 10/31/2019 ALSO I KEPT HEARING A KNOCKING SOUND THE WHOLE TIME I DROVE MY VEHICLE COMEING FROM MY ENGINE AS WELL AS A BURNING SMELL WHILE DRIVING

NHTSA ODI 11415918

I HAD JUST LEFT THE CONSTRUCTION ZONE ON I-30 EASTBOUND IN BENTON, AR. I WAS IN THE LEFT LANE WHEN THE CAR BEGAN ACTING JERKY AS IF IT WAS TRYING TO ACCELERATE. I STARTED TO CROSS OVER TO THE RIGHT LANE WHEN I NOTICED SMOKING COMING OUT THE BACK. I GOT ON THE RIGHT SHOULDER, PARKED IN FRONT OF EXIT 118, AND TURNED OFF THE VEHICLE. I WAS IN MY VEHICLE CALLING A RIDE WHEN I NOTICED A GENTLEMAN RUNNING TOWARDS ME YELLING, "YOUR CAR IS ON FIRE!" I GOT OUT OF MY VEHICLE, WENT AROUND TO THE PASSENGER DOOR TO RETRIEVE MY PURSE AND LAPTOP BAG FROM THE FRONT PASSENGER SEAT, AND MOVED AS FAR AS POSSIBLE TO THE REAR OF THE VEHICLE. BY THE TIME, I HAD RETRIEVED MY ITEMS OUT OF THE FRONT SEAT, THERE WAS SMOKING COMING FROM THE HOOD OF THE VEHICLE. BY THE TIME, I HAD BEGUN WALKING TO THE REAR OF THE VEHICLE, YOU COULD SEE FLAMES COMING FROM THE HOOD. I WAS CALLING 911 AS I WALKED TO THE REAR OF THE VEHICLE. THE CAUSE OF THE VEHICLE FIRE IS UNKNOWN. HOWEVER, THE VEHICLE WAS SERVICED THE DAY BEFORE BY K & A TIRES IN MALVERN, AR. THE CAMSHAFT WAS REPLACED, AN OIL CHANGE WAS COMPLETED, AND THE WINDSHIELD WIPERS WERE REPLACED. UNFORTUNATELY, THE INVOICE WAS IN THE GLOVE DEPARTMENT OF THE VEHICLE. THE OWNER WAS GIVEN INFORMATION THAT THE VEHICLE WAS/IS UNDER AN NHTSA RECALL# 20V519.

NHTSA ODI 11407392

ON 3-14-2021 ABOUT 225PM I WAS ATTEMPTING TO MERGE ONTO THE I10 FREEWAY IN ONTARIO CALIFORNIA, WHILE MERGING ALL THE LIGHTS ON THE DASH LIT UP AND THE CAR PROCEEDED TO SHUT OFF AND MY SPEED WAS GOING DOWN . I ATTEMPTED TO PULL OVER OFF THE SHOULDER OF THE FREEWAY, ONCE I WAS STOPPED I TURNED THE CAR OFF. THE CAR THAN WAS ENGULFED WITH SMOKE AND FLAMES I JUMPED OUT THE CAR AND THE CAR LIT UP IN FLAMES. I CALLED ONTARIO POLICE AND FIRE DEPARTMENT.

NHTSA ODI 11402962

TL* THE CONTACT OWNED A 2015 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 30 MPH AND SHE HAD RUN A RED LIGHT, SHE T-BONED ANOTHER VEHICLE. THE CONTACT STATED THE AIR BAGS DEPLOYED PARTIALLY. THE CONTACT SUSTAINED 2 BROKEN RIGHT RIBS, LEFT COLLAR BONE WAS SPRAINED, THE RIGHT KNEE AND RIGHT FOOT WAS FRACTURED. THE CONTACT WAS TAKEN TO THE EMERGENCY ROOM TO SEEK MEDICAL ATTENTION. THE CONTACT WAS NOT AWARE IF ANYONE WAS INJURED IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE DEEMED THE VEHICLE TOTAL. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED LOCAL DEALER MIKE MILLER AUTO PARK (2007 W PIONEER PKWY, PEORIA, IL 61615: (309) 693-1222) AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA ODI 11402555

ENGINE LIGHTS KEEP COMING ON AND OFF. BUT DOESN'T GIVE A CODE WHEN I TAKE IT TO GET SERVICED. TOOK IT UP TO KIA TO TELL THEM THAT ON MY WAY HOME FROM THE DEALERSHIP, THAT MY WALL CAUGHT ON FIRE IN THE TRUNK FROM THE SOCKET THAT HOLDS THE BULBS.BACK LIGHTS GO OUT CONSTANTLY AFTER THE BULBS ARE CHANGED OR THE SOCKET HAS BEEN CHANGED.

NHTSA ODI 11395981

DRIVING NORTH BOUND ON THE 405 AT FREEWAY SPEEDS, THE VEHICLE SHOWED SEVERAL WARNING LIGHTS ON THE DASH. CHECK ENGINE LIGHT, OIL LIGHT AND 2 OTHERS, THE VEHICLE LOST ENGINE POWER AND ONLY HAD BRAKES. I WAS ABLE TO SHUFFLE OFF THE MAIN FREEWAY TO AN OFF RAMP WHERE I PULLED OVER TO ATTEMPT TO POWER THE CAR BACK ON. THE SMELL OF ELECTRICAL FIRE STARTED TO BECOME APPARENT AND I WENT OUT TO LIFT THE HOOD AND SMOKE BEGAN TO COME OUT THE OPENING. I RUSHED TO GET MY KIDS OUT THE VEHICLE AND ATTEMPTED TO PULL THE BATTERY CABLE OFF TO TRY TO SALVAGE IT FROM CATCHING FIRE. I WAS ABLE TO WIGGLE THE BATTERY CABLE OFF BUT SMOKE CONTINUED TO COME OUT. THE VEHICLE WAS EVENTUALLY DROPPED OFF AT THE DEALERSHIP CAR PROS KIA IN GLENDALE AND IM BEING INFORMED THE STARTER WAS THE ISSUE AND WILL NEED TO BE REPLACED. IM UNCERTAIN ABOUT THE DIAGNOSIS SINCE THE EVENT OF THE VEHICLE LOSING ALL POWER OCCURRED DURING HIGHWAY DRIVING .

NHTSA ODI 11383416

TL* THE CONTACT OWNED A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, WITHOUT WARNING AN ODOR APPEARED THE CABIN OF THE VEHICLE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD, GET OUT THE VEHICLE, LOOK UNDER THE HOOD, AND WITHIN SECONDS UNDERNEATH THE HOOD WENT UP IN FLAMES. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED A TOTAL LOSS FROM THE FIRE DEPARTMENT. NO DEALER WAS CONTACTED. THE VEHICLE INSURANCE COMPANY TOWED THE VEHICLE TO A COLLISION LOT. NO MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE SOLUTION TO THE FAILURE, HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ODI 11378220

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT HER BROTHER WAS DRIVING THE VEHICLE AND HE SMELLED SMOKE. THERE WAS FIRE IN THE TRUNK ON THE PASSENGER'S SIDE OF THE VEHICLE. THE BROTHER WAS ABLE TO PULL OVER AND RETRIEVE A FIRE EXTINGUISHER AND PUT OUT THE FIRE. THE CONTACT CONTACTED HER INSURANCE COMPANY AND THEY DIRECTED HER TO TAKE THE VEHICLE TO RECOMMENDED INDEPENDENT MECHANIC AND THE REPAIRS WERE COMPLETED. THE CAUSE OF THE FIRE NOT DIAGNOSED. THE CONTACT THEN RECEIVED A RECALL LETTER NHTSA CAMPAIGN NUMBER: 20V519000 (SERVICE BRAKES, HYDRAULIC). THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 40,000.

NHTSA ODI 11378260

IN THE MONTH OF SEPTEMBER, I TOOK MY KIA TO THE DEALERSHIP BECAUSE OF A STALL OUT AND TURNED OUT MY VEHICLE NEEDED A NEW ENGINE. I PICKED UP THE VEHICLE A WEEK LATER AFTER THE WORK WAS COMPLETED. WELL A MONTH LATER, ON MY WAY HOME FROM WORK, I WAS DRIVING IN A RESIDENTIAL AREA AND I'M HEARD A POP UNDER THE HOOD AND SAW SMOKE. A MIN LATER MY CAR WAS UP IN FLAMES. NONE OF MY WARNING LIGHTS CAME ON TO LET ME KNOW THAT THE CAR HAD A SAFETY ISSUE. MY WARNING LIGHTS DIDN'T COME ON UNTIL THE ENGINE WAS ON FIRE. THE CAR IS TOTALED AND UNDRIVABLE.

NHTSA ODI 11376741

TL* THE CONTACT OWNS A 2015 KIA OPTIMA. THE CONTACT STATED THAT ALL ELECTRICAL INDICATION IN SIDE THE VEHICLE FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIKE SHAW KIA (6802 S PADRE ISLAND DR, CORPUS CHRISTI, TX 78412(361) 204-2731) WHERE IT WAS INSPECTED AND DIAGNOSED WHERE IT WAS DETERMINED THAT THE REAR PASSENGER SEAT WAS BURNT DUE TO A WIRE HARNESS CONNECTION. THE VEHICLE REAR PASSENGER SEAT WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

NHTSA ODI 11374845

TRYING TO AVOID ANOTHER VEHICLE APPROACHING ME IN A HEAD ON COLLISION, MY ENGINE BEGAN TO STALL, BRAKES LOCKED UP WHICH CAUSED SUSPENSION ISSUES OF THE VEHICLE. DUE TO THIS, THE VEHICLE WAS COMPLETELY TOTALED AND GLOBAL LENDING SERVICES IS CONSISTENTLY REPORTING IT AS A REPOSSESSION. BOTH VEHICLES WERE IN MOTION AND IT WAS ON A LA HWY.

NHTSA ODI 11373237

I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN THE CHECK ENGINE AND ALL LIGHTS CAME ON. I COULD NOT ACCELERATE OR STOP THE VEHICLE THE BRAKES DID NOT WORK I COASTED OFF TO THE SIDE OF THE FREEWAY AND HIT THE GUARD RAIL BECAUSE I HAD NO BREAKS. THEN I HAD A TOW TRUCK COME AND PULL ME OFF THE FREEWAY TO SEE IF I COULD START MY VEHICLE HOWEVER IT DID NOT START ALL THE LIGHTS WERE ON THE DASH ON AND THE CAR WAS SMOKING AND SMELL LIKE FIRE I HAD THE CAR TOWED TO THE MECHANIC TO FIND OUT WHAT IS WRONG. THE MECHANIC SAID THE ENGINE IS FRIED BECAUSE THE OIL PUMP WAS NOT BEING PUMPED INTO THE MOTOR THEREFORE IT LOCKED UP HE SAID I BELIEVE THERE IS A RECALL ON THIS VEHICLE FOR THE SAME REASON I CHECKED THE RECALL AND THERE IS NOTHING IN THE SYSTEM THAT A 2015 KIA OPTIMA IS UP FOR RECALL. I BELIEVE KIA NEEDS TO REFUND THIS VEHICLE THAT HAS ONLY 88,000 MILES IN THE ENGINE NEEDS TO BE REPLACED KIA NEEDS TO CALL ME

NHTSA ODI 11342038

TL* THE CONTACT OWNED A 2015 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY OVER 40 MPH, THE VEHICLE SUDDENLY STALLED, THERE WERE NO WARNING LIGHTS. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER LANGDALE KIA (1508 N ASHLEY ST, VALDOSTA, GA 31602; (229) 242-0715) WHO DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE'S ENGINE WAS REPLACED UNDER WARRANTY AND THE FUEL PUMP WAS REPLACED UNDER THE RECALL NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED APPROXIMATELY 10 DAYS LATER THE VEHICLE SUDDENLY CAUGHT STARTED TO SMOKE FROM UNDERNEATH THE HOOD OF THE VEHICLE. THE CONTACT STATED THAT APPROXIMATELY 5-8 MINUTES LATER THE SMOKE DRASTICALLY INCREASED, THEN, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE DEPARTMENT REPORT WAS MADE. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,284. *LN*JB

NHTSA ODI 11330795

WHILE DRIVING DOWN THE HIGHWAY WAS TRAVELING AROUND 65 MPH ON DRY STREET IN THE FAR LEFT LANE (FAST LANE), MY CAR STARTED MAKING A SOUND LIKE METAL CLICKING AND THEN CAR STARTED SMOKING. MY HUSBAND GETS OVER TO THE SIDE OF ROAD AND THE SMOKE GOES FROM GRAY TO BLACK AND WHEN HE LIFTED THE HOOD UP FLAMES COMING FROM REAR AND PASSENGER SIDE OF ENGINE! LUCKILY SOMEONE PULLED OVER AND HAD FIRE EXTINGUISHER TO PUT OUT FIRE. FIRE AND POLICE BOTH ARRIVED ON SCENE AND REPORTS MADE. VEHICLE TOWED HOME; WAITING TO TOW TO DEALER TO FIND OUT CAUSE OF FIRE. REGULAR MAINTENANCE AND UPKEEP ON THE VEHICLE AND NO LIGHTS OR WARNINGS JUST FIRE. KIA KNOWS THERE IS MAJOR PROBLEMS WITH THESE ENGINES AND CHOOSE TO ONLY RECALL CERTAIN YEARS WHEN THEY BASICALLY KNOW ANY VEHICLE BETWEEN 2011 AND 2018 CAN BE AFFECTED. DON'T KNOW WHAT THE OUTCOME WILL BE BUT VERY UPSET THAT VEHICLE CAUGHT ON FIRE AND KIA STATES SINCE IT'S OVER 100,000 MILES THERE'S NOTHING THEY CAN DO. *TR

NHTSA ODI 11330210

ENGINE CAUGHT FIRE! HAD PICKED THE KIA OPTIMA UP THE DAY BEFORE FROM THE DEALERSHIP, WHERE THEY HAD INSTALLED A NEW ENGINE, BELTS, AND HOSES. HAD DRIVEN 40 MINUTES FOR A DOCTOR APPT. GOT OFF THE FREEWAY. AS I WAS APPROACHING THE LIGHT (ABOUT 3 BLOCKS FROM FREEWAY), NOTICED GRAY SMOKE COMING FROM UNDER HOOD ON PASSENGER SIDE. WITH A BROKEN LEFT ARM, HAD TO GET OUT AND ACROSS TRAFFIC. SAW THE FLAMES AS I WAS CROSSING THE STREET. IN UNDER A MINUTE, THE FRONT OF CAR WAS ENGULFED IN FLAMES. *TR

NHTSA ODI 11327109

WHILE DRIVING, BELOW SPEED LIMIT, THE BACK TIRE SLID ON SOME SLUSH. WHEN I TAPPED THE BREAK THE ELECTRONIC SLIP CONTROL KICKED ON, LOCKING THE STEERING WHEEL, CAUSING THE THROTTLE TO CUT OFF WITHOUT SLOWING DOWN OR CHANGING GEARS, AND THE BREAKS INSTANTLY STARTED JUMPING, I AT THIS POINT HAD ABSOLUTELY NO CONTROL OVER THE VEHICLE. THE CAR WENT OFF THE ROAD, HITTING A CEMENT POST, MY HEAD BOUNCED OFF OF THE STEERING WHEEL, CONTINUED TO CRASH FORWARD COMING TO A REST ON TOP OF A ROCK WALL, THAT IS WHEN THE AIRBAG DEPLOYED CAUSING A SEVERE NECK SPRAIN. AT THIS TIME THE REAR WHEEL WAS NOT EVEN ON THE GROUND AS I HAD BEEN LAUNCHED TO A TEETERING POSITION, THE ENGINE HAD BEEN CRACKED, FLUIDS LEAKING EVERYWHERE WHEN I NOTICED A STRANGE COLORED SMOKE AND THE ENGINE STILL RUNNING. A WITNESS QUICKLY ADVISED ME TO CUT THE ENGINE OFF AND GET OUT OF THE VEHICLE AS QUICKLY AS POSSIBLE. I WAS ONLY DRIVING APPROXIMATELY 32 MPH IN A 35 ZONE ON A LEFT HANDED CURVE, THE CAR WAS LAUNCHED OFF THE ROAD TO THE RIGHT.

NHTSA ODI 11309352