What 456 owners told NHTSA about the 2015 Jeep Wrangler 4-door 4xe

ABS module error , this has been on order for over a year, danger puts jeep in limp mode under hard acceleration stalls out, danger when merging into traffic, manufacture has it under engineering review to keep from issuing a recall please investigate,

NHTSA ODI 11740339

The contact owns a 2015 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the contact stated while making turns, the air bag warning light illuminated, and the vehicle made a beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed with the steering wheel clockspring failure. The contact was informed that the clockspring needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 19V018000 (Air Bags); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11730359

I purchased a used 2015 Jeep Wrangler from a dealership in New York. At the time of sale, the vehicle had an open urgent safety recall (19V-018) for a defective Takata passenger airbag inflator. This recall was never disclosed to me by the dealership prior to or at the time of purchase. The recall advisory was noted on the NYS inspection report conducted the same morning the vehicle was sold to me, but was not communicated to me in any way. I discovered the open recall after experiencing repeated mechanical failures following purchase. Four days after purchase the vehicle overheated and had to be towed — the coolant system was found to be completely empty. An independent licensed mechanic subsequently inspected the vehicle and stated on record that the mechanical defects appeared to be pre-existing conditions that existed prior to the sale. The vehicle currently has an unrepaired Takata airbag inflator which the manufacturer has identified as capable of exploding and sending metal fragments into the vehicle interior at high speed, risking serious injury or death to occupants. The vehicle is available for inspection upon request. The recall remains unrepaired. The dealership was contacted and a manager verbally acknowledged they did not disclose the known defect prior to sale.

NHTSA ODI 11727666

Horn no longer works and the seatbelt light is on. My mechanic said there’s a recall… The clock spring apparently is contaminated… Also, I see there’s a recall on the airbag.

NHTSA ODI 11717288

Airbag Clock spring has failed in my 2015 Jeep Wrangler. The airbag dash light is now on and the whole steering wheel system no longer functions properly. I see there was a documented recall for this year/model. It’s not showing on my VIN. The clock spring has failed in my vehicle.

NHTSA ODI 11701951

Took to two shops for the air bag light on dashboard. They told me this is a known issue with the clockspring and I should check for recalls. My vin shows no open recalls, but because this is a known issue with a previous recalls, i believe recurring issues should be assessed and repaired under the ongoing recall.

NHTSA ODI 11690640

Airbag light is on and the code it says is for clock spring

NHTSA ODI 11673478

Air bag light is on, no horn, traction light is on, can’t alert others bc no horn, air bag won’t deploy because clock spring is bad as well. Very scared to drive at times bc vehicle goes into limp mode. Recall on 2015 jeep wranglers with clock spring

NHTSA ODI 11658336

Air bags light come on and horn stopped working

NHTSA ODI 11642261

Unknown But my concern is the clock spring recall. I would like that fixed I don't understand why I can't have it fixed under the recall for my Jeep Wrangler 2 door. I am worried that the air bag won't work... right now the horn and a few other controls on the steering wheel doesn't work. So I believe this vehicle is part of the recall.

NHTSA ODI 11634198

The steering wheel clock spring fail and jeep has always given me hassles at the dealership and it was not convenient to where I lived. So I had my local shop fix it. They asked me where and why I got it fixed somewhere else and I answered. They even have a reimbursement from for work done by other shops and they outright denied my claim. I drove a year with no airbag because they installed faulty products that allowed dust to enter my clock spring and risk my life. I want reimbursement. It was $1400 to get it fixed and I should not be liable for that when they have a reimbursement section and don’t outline what does and does not qualify. They won’t provide me with exact verbiage or where I would even see that on the page. Please help me. I’m begging. It’s so much money for me and nothing for a mega corporation like Stellantis.

NHTSA ODI 11629884

My horn and all my steering wheel controls just stopped working due to a failure of the clock spring. This should be a recall as it's a safety issue.

NHTSA ODI 11611291

My clock spring on my jeep stopped working. I know when I looked online there is a recall on 2015 jeep wrangler clock spring being bad. My horn, steering controls, and air bags aren’t working correctly. If it’s recalled it should be fixed free of charge.

NHTSA ODI 11586209

The contact owns a 2015 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed passenger’s side air bag sensor. The contact was informed that the passenger’s side air bag sensor needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.

NHTSA ODI 11569008

Buttons on steering wheel does not work also the horn does not work also. I believe it's the clockspring which is a recall for some jeeps but not mine. Which affects the horn and airbag.

NHTSA ODI 11505180

A faulty clock spring is causing the air bag light to stay on. It is also affecting the horn and steering wheel controls.

NHTSA ODI 11445957

Air bag indicator began coming on intermittently. It was taken to the local dealer and was diagnosed with a faulty clock spring

NHTSA ODI 11446019

This vehicle's airbag clockspring was previously replaced under a safety recall in Jan 2017. The airbag light came on again, Jeep was taken to dealership because of major safety concern, airbag may not deploy when airbag light illuminated. Jeep Dealership discovered the clockspring had to be replaced again. Repair was completed by Jeep Dealership on Sept 7th 2021, receipt included. The problem was also reported to Jeep Customer Service for possible reimbursement because of previous recall, but reimbursement was denied, because replacement clockspring out of warranty.

NHTSA ODI 11432339

Clockspring failed. Airbag light is on and will not deploy due to clockspring failure. This is known safety issue for Jeep. My last Jeep had to have 2 replaced. I am told there is no recall for this year of Jeep clockspring but when I look online it says that 2007-2010 vehicles and 2011-2016 right hand drive. The recall for the years 2007-2010 started as right hand drive only and ended up extending to all Jeep’s. This one should as well. Obviously they make a substandard product and someone has to die before they recall and fix it. I do not have anything to upload as my vehicle is currently at the dealership and I am told the clockspring needs to be replaced. I live in rural Kansas, the closest part is in St Louis Missouri. It will take 2 days to get arrive and THIS IS NOT UNDER RECALL BUT SHOULD BE!!!!!

NHTSA ODI 11431186

The contact owns a 2015 Jeep Wrangler. The contact stated that the airbag warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 226,000

NHTSA ODI 11431191

First, my vehicle intermittently would not allow me to scroll through the on dash menu, then the steering wheel audio controls began to do the same. Eventually, all steering wheel controls except cruise control ceased to operate including the horn. This was all just inconvenient until the horn ceased to work. Multiple times now I’ve been on the roadway while other cars have drifted into my lane with no way of making my presence known. Finally, my airbag light began intermittently coming on. Within two days, it’s now on all the time. I understand this to mean that my driver side airbag will not deploy in the case of a collision. This is a basic safety function that is not working and is due to a known manufacturer’s design flaw.

NHTSA ODI 11427224

The driver's side airbag deployed/exploded while the car was parked and not in use. Luckily nobody was driving at the time as this could have caused serious injury or death -- imagine if a driver-side airbag went off while driving, prompting a collision with other vehicles and/or pedestrians. The car had not been driven for approximately 24 hours and had not been in any accidents or had any previous incidents. There were no warning lights previously regarding the airbag or any other issues with the car. The car has been seen by Lake Norman Jeep Chrysler (and is still there) and they did replace the passenger side airbag per a recall. They do not know the cause of the deployment. The airbag and ORC module need replacement at a cost of $2,200. The dealer said that Jeep would not cover the cost for the repairs because the driver's side airbag is not being recalled and because the car is no longer under warranty. The dealer suggested we contact Chrysler directly via their customer assistance department. Chrysler Customer Assistance Center (800-247-9753) was not interested in helping us figure this out and in fact, would not let us speak to a manager regarding this situation. They stated that the airbag costs would not be covered as the 2015 Jeep Wranger is no longer under warranty. We feel it is Jeep's responsibility to fix/pay for this defect and it should also be looked into further to see if there are many others, or if this is a standalone case. Some google searches have said some airbags have been known to explode due to heat/humidity. The temperature at the time of deployment was approximately 75 degrees. We are most disheartened by the poor response from Chrysler's Customer Assistance Center, and shocked that they would not let us speak to a manager. Unbelievable lack of concern and service.

NHTSA ODI 11424118

Takata recall. The contact owns a 2015 Jeep Wrangler. The contact received notification of NHTSA campaign number: 19V018000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI 11419574

Air bag light is on intermittently. Running checks throughout my 2015 Jeep Wrangler, the issue resides in a faulty clockspring. After doing research it appears Chrysler/Jeep issued a recall for RHD Jeep Wranglers on faulty clockspring due to dust contamination. Looking over several Wrangler forums, the issue doesn't reside in just the RHD Jeep Wranglers, but also LHD Jeep Wranglers as well. The part is interchangeable for RHD and LHD Jeep Wranglers. I would assume more LHD Jeep Wranglers are manufactured as to the reason the recall wasn't pushed to LHD Jeep Wranglers to keep costs down.

NHTSA ODI 11419181

THE HORN IS NOT WORKING AND THE AIRBAG LIGHT TURNED ON ON THE DASHBOARD WHILE IT WAS PARKED.

NHTSA ODI 11416495