Jan 17, 2026AirbagsSeat beltsCrash
After a rear end hit by another car the red alert/caution light for the airbag system on the front electric dashboard was lit up. The system did not engage after being hit and after taking the car into for repair replacement parts are not available over 5 months later for the same year and model by any original source in the US as of today. Accident occurred in August 2025. Repair shop did identify the 2 failing parts, both related to parts associated with the driver side seatbelt and where it connects to the seatbelt buckle at the side of the seat. Insurance company of the person who hit us forced us to pickup the car from the repair shop despite airbag system not fixed and as of to date 01/17/2026 has not been able to repair or correct the faulty system. They have also as of to date shown willingness to total the car but instead forcing us either to drive a car with a faulty safety device or park it in our drive way and get a new car for personal use. They have also repair shop designated by the insured company inspected the safety system, identified the problem, notified the insurance company and also informed the insurance company the 2 replaced parts or not available in the US. No warning lights prior to accident regarding this airbag safety system and warranty light is currently present 01/17/2026 Obviously this is a vital part(s) of the airbag safety system and if not corrected or fixed puts any driver at a elevated risk in case of an accident.
NHTSA ODI 11711650
Jan 29, 2024Seat belts1 injury
The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving 15 MPH at night on a road construction site, the vehicle's front end suddenly declined on a 10 ft deep road surface. The contact stated that she immediately depressed the brake pedal; however, the front driver's side seat belt failed to restrain her as needed, and she hit her head against the steering wheel. The contact was able to exit the vehicle. The contact sustained a concussion and two black eyes but did not receive medical assistance. The vehicle was towed to a tow lot. The contact then drove the vehicle to the residence. The contact stated that the failure occurred due to the seat belt D-ring wear. The dealer was notified of the failure and informed the contact that the front driver's side seat belt assembly needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 123,000.
NHTSA ODI 11568546
Apr 16, 2022AirbagsSeat beltsCrash1 injury
I lost control of my 2015 jeep grand cherokee Laredo and crashed head on into a utility pole. The airbags did not deploy and my seat belt did not lock up on. I was traveling about 40mph at the time. The lack of restraint from the seat belt and no airbag sent me smashing into the steering wheel. No warning lights telling me something was wrong with airbag.
NHTSA ODI 11461040
Apr 3, 2017AirbagsSeat beltsCrash1 injury
VEHICLE WAS INVOLVED IN AN ACCIDENT DRIVING ON A HIGHWAY (SPEED APPROX. 45) WHEN ANOTHER VEHICLE FAILED TO YIELD AT A STOP SIGN. FRONT PASSENGER SIDE OF VEHICLE IMPACT WITH FRONT OF OTHER VEHICLE. AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK CAUSING THE DRIVER'S FACE TO HIT THE STEERING WHEEL. DUE TO THE SEAT BELT NOT LOCKING FACIAL INJURIES WERE SUSTAINED.
NHTSA ODI 10970151