What 1,344 owners told NHTSA about the 2015 Jeep Grand Cherokee Trackhawk

vehicle had a strong odor of gasoline then started spuddering and then caught fire while driving.

NHTSA ODI 11738884

I was crossing a road to get to the median and my Jeep stopped moving in the middle of a 4 lane highway, separated by a median that I never made it to due to it stopping moving during acceleration. It made noise when I pressed on the gas pedal but didn’t go anywhere. I was hit by a car that couldn’t avoid me, and my daughter and I were injured in the crash. My daughter had a fracture in her right leg & facial bruising. I had a laceration requiring stitches and facial bruising, lost consciousness at the scene and am severely concussed. Progressive deemed my Jeep a total loss.

NHTSA ODI 11637847

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact noticed that the vehicle was hesitant to move and the accelerator pedal was able to be pushed all the way to the floorboard. No warning light was illuminated The vehicle was taken to a dealer to be diagnosed. The vehicle had been diagnosed by a dealer however, the mechanic was not able to pinpoint the failure. A week later the same problem reoccurred. The contact also stated that when the contact was reversing the vehicle had taken off and crashed into someone else vehicle. The air bag did not deploy. The speed at the time of the crash was unknown. The vehicle did not have to be towed. The service external throttle control warning light was illuminated. A police report was not filled. The driver had gotten injured. There were no other people's injuries. The driver sustained an injury on her right shoulder. The contact had taken medicine for her injury. The manufacturer was made aware of the failure and advised that they would investigate the issue. The failure mileage was approximately 67,000. No VIN Provided.

NHTSA ODI 11550613

Car accelerated without warning propelling me across a curb, street, then a second curb. The SUV was stopped upon impact at a concrete building. Fortunately there was no injury to others but the accident caused the car to be totalled by my insurance company. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The airbags did not deploy upon impact,

NHTSA ODI 11533293

We were driving and we heard a chime and nothing showed on the display panel. Then we went thru the displays and saw a message regarding the ACC something about manual something. Then we lost power. Since we were on the highway We turned the truck off and started it again to potentially reset. We drove a couple blocks to exit the highway and lost power again. The we got out of the vehicle and smelled smoke. We peaked under the hood and saw fire. We all got out, grabbed our stuff and then the fire spread and engulfed the truck. Total loss.

NHTSA ODI 11530432

The oil cooler is leaking and shooting oil around the engine compartment making a lot of smoke. Not sure if there was fire or not. I went to the 2 repair shops and both said that they are inundated with the same problem from jeep owners and the parts are very expensive and hard to get. I was told not to drive the car because it could cause a fire, and I cannot afford the repair. The Chrysler corporation should take responsibility. This is a major safety issue, and now I am stuck with a vehicle that is too dangerous to drive.

NHTSA ODI 11521305

On April 24, 2023, while driving 53 mph down a busy highway the car just lost all power. I wasn’t able to control the vehicle then I stepped on the brakes but only if the back brakes worked. Which caused the vehicle to spin out of control until I eventually flipped the vehicle upside down into a ditch. It was one of the scariest things I’ve ever experienced. Besides the fact my drivers side head rest and seat bell we’re also broken at the time. I was going to the dealership on April 26th to have both the headrest and seat belt fixed. It’s also the second time the car lost power. In addition to that my headlights, rear lights, & windshield wipers, would suddenly stop working then work again. I totaled my Jeep and I’m now out of a vehicle since I had a active loan of the vehicle. I was suppose to be done with my payments in Aug of 2025. I don’t ever want anyone to experience what I went thru. I’m very very grateful and fortunate that I wasn’t seriously injured or killed because of this problem.

NHTSA ODI 11520098

The contact's son owns a 2015 Jeep Grand Cherokee. The contact stated while her son was driving 60-65 MPH, the vehicle started shuddering. The ABS, traction control, and check engine warning lights were illuminated. The vehicle decelerated to 30 MPH and stalled while driving on an uphill ramp. The vehicle failed to restart, causing another vehicle to strike the driver's side of the vehicle. There were no injuries sustained. The vehicle was pushed downhill with the assistance of a police patrol. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer where it was diagnosed that the engine was blown and needed to be replaced. Additionally, the dealer diagnosed that the thermostat, radiator, starter, and motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

NHTSA ODI 11486509

I have a 2015 Jeep Grand Cherokee Laredo. While traveling down the highway at approximately 65mph, the entire dash began to blink in and out, all kinds of error symbols flashed, I lost power steering and the car switched itself in to neutral – this resulted in an accident. This car has been In and out of the shop for the past several months. Every time it looks like it fixed, the car’s computer seems to do as it pleases. I lose driving power, it switches itself in neutral or the dash throws error symbols. I am at a point where paying for constant ‘repairs’ and insurance is becoming way too costly. I do NOT feel safe riding with my family in this car!!!

NHTSA ODI 11434689

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while getting a routine oil change shortly after, the warning light for a throttle box illuminated. The contact stated that in the past after getting the same oil change, the warning light for the tire pressure sensor light was illuminated. The contact took the vehicle to the dealer who determined no failure indicated for the tires. The contact stated that every time they brought the vehicle in for inspection no failure was indicated despite the contact filling the tires with air. The contact stated that while driving on the freeway when they were attempting to drive the speed limit of 65 mph their vehicle could not accelerate beyond being between 45-50 mph. The contact was able to pull off the ramp where the vehicle eventually came to a seize. The vehicle began to smoke on the front end. The vehicle never turned into a full-blown fire however it did remain extremely overheated for a total of about 2 days. There were no injuries or medical attention needed. There was no police report. The vehicle was towed to the dealer. The vehicle was diagnosed that the head gasket had blown and the engine had melted. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.

NHTSA ODI 11432184

WHILE DRIVING DOWN THE FREEWAY MY ENGINE SHUT ITSELF OFF AND WENT INTO NEUTRAL. I NOTICED A LOT OF SMOKE/STEAM COMING OUT OF THE BACK OF MY CAR. I PULLED MY CAR OVER TO THE SHOULDER AND STOPPED IT. I OPENED THE HOOD TO SEE IF I COULD SEE WHAT THE ISSUE WAS BUT WAS UNABLE TO IMMEDIATELY SEE THE ISSUE. THERE WAS A LOT OF STEAM/SMOKE COMING OUT OF THE HOOD. I GOT BACK IN MY CAR TO CALL AAA FOR A TOW AND WHILE ON THE PHONE I NOTICED AN ORANGE GLOW FROM THE ENGINE COMPARTMENT. I IMMEDIATELY HUNG UP AND CALLED 911. THEN GOT ALL MY BELONGINGS OUT OF THE CAR AND AT THIS POINT THE FIRE HAD ENGULFED THE FRONT OF THE CAR. CHP AND FIRE DEPARTMENT SHOWED UP. THE CAR IS A TOTAL LOSS.*DT*JB

NHTSA ODI 11395307

THIS 2015 JEEP GRAND CHEROKEE ECODIESEL HAS AN OPEN RECALL FOR THE EGR SYSTEM (RECALL W79). ON DECEMBER 29, 2020, THE MALFUNCTION INDICATOR LIGHT CAME ON. I CALLED THE DEALER (TURNERSVILLE JEEP) FOR AN APPOINTMENT ON MONDAY, JANUARY 4, 2021. THE FIRST AVAILABLE APPOINTMENT WAS ON TUESDAY, JANUARY 12 2021. THIS DEALER KEPT THE VEHICLE UNTIL FRIDAY, JANUARY 15. THIS DEALER DECLINED TO REPAIR THE EGR SYSTEM UNDER THE W79 RECALL, BUT DID REPLACE ALL FUEL INJECTORS AND THE FUEL TUBES AFTER FINDING THE FUEL INJECTORS RESTRICTED. THIS DEALER THEN CLEARED THE DTC P026C-00 AND PERFORMED A STATIONARY REGENERATION. I PICKED THE VEHICLE UP AT 5:15 PM ON FRIDAY, JANUARY 15, 2021 AND PROCEEDED TO ROAD TEST THE VEHICLE. AFTER ABOUT 75 MILES OF DRIVING, I SUFFERED A EXTEME AND SUDDEN LOSS OF POWER AT APPROXIMATELY 7:30 PM; THE DASH INDICATORS INCLUDED THE MALFUNCTION INDICATOR LAMP, AN ERROR REGARDING THE THROTTLE BODY, AND AN ERROR THAT THE OIL PRESSURE WAS LOW. AS I COASTED TO A STOP, SMOKE BEGAN TO RAPIDLY POUR FROM THE HOOD COVER AND BEGAN TO ENTER THE CABIN THROUGH THE HVAC VENTS. I VACATED THE VEHICLE IMMEDIATELY AND UNDER SOME DURESS. THE SMOKE CONTINUED TO BILLOW FROM THE ENGINE AREA OF THE VEHICLE AND I COULD SEE IT CONTINUE TO ENTER THE CABIN. AT APPROXIMATELY 9:00 PM ON JANUARY 15, THE VEHICLE WAS DELIVERED BY FLATBED TO PELLEGRINO JEEP. I SPOKE WITH THE PELLEGRINO JEEP SERVICE DEPARTMENT ON SATURDAY, JANUARY 16, 2021, BUT THEY WERE UNABLE TO PROVIDE A COMMITMENT TO EXAMINE THE VEHICLE. I OPENED CASE #78239258 WITH FCA (JEEP) US LLC CUSTOMER SERVICE. AS OF JANUARY 20 AT 11:30 AM, I DO NOT HAVE FEEDBACK ON THIS CASE. THE DEALER HAS ALSO PROVIDED NO COMMITMENT TO EXAMINE THE VEHICLE. I BELIEVE THIS VEHICLE SUFFERED A FAILURE DUE TO THE INABILITY OF FCA AND IT'S DEALERS TO REMEDIATE RECALL W79.

NHTSA ODI 11389005

I WAS TRAVELING AT A 60MPH SPEED ON A HIGHWAY WHEN I NOTICED THAT MY OIL TEMP LIGHT CAME ON AND READ 285 DEGREES IN MY OPTIONS LIST YET THE STATIONARY OIL TEMP READ IN THE MIDDLE. I PULLED OVER, LET THE ENGINE COOL, CHECKED THE OIL AND COOLANT (ALL FINE). AFTER 45 MINUTES, IT COOLED TO ABOUT 130 DEGREES, SO I CONTINUED ON. I DROVE ABOUT A MILE WHEN IT HEATED BACK UP AGAIN, THE JEEP JERKED, SMOKE STARTED TO COME OUT OF THE ENGINE, AND IT TURNED OFF. I LUCKILY WAS ABLE TO TURN INTO A PARKING LOT BEFORE IT DIED. SINCE I WAS OUT OF STATE TRAVELING AND IT WAS LATE IN THE EVENING, I NEEDED TO FIND A PLACE TO STAY IF MY JEEP WOULD START (IT DID). I FOUND A HOTEL 3 MILES AWAY FROM MY LOCATION. THE ENGINE HAD COOLED, I HAD OPENED THE HOOD AND SAW NO DAMAGE. I DROVE 35MPH FOR THE 3 MILES AS I WATCHED THE OIL TEMP CLIMB. I MADE IT TO THE HOTEL, WAS PARKING WHEN THE CABIN FILLED WITH SMOKE. I OPENED THE WINDOWS, SHUT OFF THE JEEP AND GOT OUT. I DID SEE FLAMES COME OUT OF THE HOOD AND SOMETHING ON FIRE FELL FROM UNDER THE ENGINE AREA. I CALLED 911. SOMETHING IN THE ENGINE COMPARTMENT ACTUALLY PUT THE FIRE OUT BEFORE THE FIRE DEPARTMENT ARRIVED. THEY STILL PROCEEDED TO DOUSE THE ENGINE AND DISCONNECT THE BATTERY. I THEN FOUND OUT THERE WAS A RECALL (W79) ON THE 2015 ECODIESEL JEEP GRAND CHEROKEES FOR THE (ERG) EXHAUST GAS RECIRCULATION COOLERS THAT ARE SUSCEPTIBLE TO THERMAL FATIGUE. THIS CAN CAUSE THE COOLER TO CRACK, ALLOW PREHEATED, VAPORIZED COOLANT TO INTERACT WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM THAT MAY LEAD TO A VEHICLE FIRE. THIS RECALL WAS NOT SCHEDULED TO OFFICIALLY BE RELEASED UNTIL DECEMBER 31, 2020. 20 DAYS AFTER MY JEEP FIRE.

NHTSA ODI 11386433

THE FIREWALL INSIDE ENGINE COMPARTMENT HAS HEAT DAMAGE FROM EXCESSIVE HEAT COMING FROM ENGINE AREA NEAR TURBO. IT APPEARS THERE MAY HAVE BEEN FIRE. POTENTIAL FIRE HAZARD. DEALER WANTS TO CHARGE ME TO DIAGNOSE AND ENGINE IS STILL UNDER WARRANTY. I CALLED FCA CUSTOMER CARE AND THEY SAID THERE IS NOTHING THEY CAN DO ABOUT DEALER CHARGE NEVER THOUGHT IT IS WARRANTY ITEM.*DT THE CONSUMER PROVIDED PHOTOS. *TR

NHTSA ODI 11365119

DRIVING HOME FROM WORK ENGINE LOST POWER SMOKED A LITTLE THEN BURST INTO FLAMES ON A CITY STREET 3:45PM.*DT*DT*JB*JB

NHTSA ODI 11352587

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, ALL THE WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE FAILURE BEGAN AROUND MAY OF 2018 AND WORSENED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PARAMUS (315 ROUTE 4 WEST, PARAMUS, NJ 07652) WHERE THE EMISSION EVAPORATION VENT WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 64723187. THE CONTACT ALSO STATED THAT A CRASH OCCURRED BECAUSE THE BRAKES SEIZED WHEN THE VEHICLE STALLED. THE POLICE WAS PRESENT AND A REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI 11268835

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SMOKE ENTERED THE CABIN OF THE VEHICLE WITHOUT WARNING. THE CONTACT TURNED OFF THE VEHICLE AND NOTICED SMOKE COMING FROM THE HOOD AND HEADLIGHTS. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

NHTSA ODI 11142915

I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR WAS GOING TO KILL SOMEONE.!!!!

NHTSA ODI 10875663

VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.

NHTSA ODI 10872522

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR

NHTSA ODI 10706564