Home · 2015 Jeep Grand Cherokee Trackhawk · Complaints

What 1,344 owners told NHTSA about the 2015 Jeep Grand Cherokee Trackhawk

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,344)Crash / fire / injury (203)Transmission & drivetrain (350)Seats (307)Engine (198)Electrical system (135)Airbags (102)Fuel system (74)Seat belts (57)Speed control (53)Steering (41)Brakes (39)

203 of 1,344 complaints match · crash/fire/injury only · clear filters · page 5 of 9

May 17, 2017Fuel systemCrash

THE VEHICLE WAS AT A FULL STOP IN A LINE OF CARS TO PICK UP CHILDREN FOR SCHOOL. LET OFF BRAKE TO "INCH" FORWARD, AND THE CAR SUDDENLY FULLY ACCELERATED. BRAKE DID NOT OVERRIDE THE ACCELERATION. THE CAR IN FRONT WAS HIT CAUSING MAJOR DAMAGE TO BOTH VEHICLES. IT CONTINUED TO ACCELERATE AROUND THAT VEHICLE AND THEN JUMPED A CURB BEFORE BEING ABLE TO HALT THE VEHICLE AND KILL THE ENGINE. NARROWLY ESCAPED KILLING OF SCHOOL CHILDREN AT AN ELEMENTARY SCHOOL!!! THE IMAGES ATTACHED WILL SHOW THAT THIS WAS THE AMOUNT OF ACCELERATION THAT OCCURRED WITHIN JUST A FEW FEET OF THE VEHICLE THAT WAS IN FRONT. IT WAS NOT HUMAN ERROR THAT LED TO THIS CRASH. PLEASE EXERCISE DUE DILIGENCE IN INVESTIGATING THIS, SO AS TO PREVENT FUTURE TRAGEDY! ..UPDATED 12/11/17 *BF UPDATED 9/28/18*JB

NHTSA ODI 10986125

May 7, 2017Crash1 injury

I SHIFTED MY CAR FROM DRIVE TO PARK AND EXITED THE VEHICLE PARKED IN A GAS STATION PARKED LOT. AS I EXITED THE DRIVERS SEAT AND BEGUN TO STEP AWAY I NOTICED THE JEEP WAS IN MOTION (ROLLING BACKWARDS, TOWARDS ME JUST STEPS AWAY FROM THE VEHICLE).BECAUSE THE DRIVER SIDE DOOR WAS OPEN IT KNOCKED ME DOWN ON MY FACE AND THEN ROLLED OVER MY LEGS WITH THE FRONT DRIVERS SIDE WHEEL. THE JEEP CONTINUED TO ROLL UNTIL IT CRASHED INTO A FUEL TRUCK PARKED IN THE GAS STATION LOT WHERE I HAD PARKED.

NHTSA ODI 10983947

Apr 25, 2017Transmission & drivetrainCrash

I BACKED UP MY JEEP INTO A PARKING SPACE IN SFO SHORT TERM PARKING, I PUT THE TRANSMISSION IN P , APPLIED THE FOOT PARKING BRAKE TURNED OFF THE ENGINE AND EXITED THE CAR. WHEN I WENT OUT TO PICK UP MY SUITCASE, I COULD NOT OPEN THE TAILGATE SINCE THE CAR WAS TOO CLOSE TO THE WALL. I REENTERED INTO THE CAR, STARTED THE ENGINE AND MOVED THE CAR FEW FEET FORWARDS IN ORDER TO BE ABLE TO OPEN THE TAILGATE AND PICK UP MY SUITCASE, I MEANT TO DRIVE THE CAR BACK IN REVERSE TO PARK IT AFTER REMOVING THE SUITCASE, I MOVED THE GEAR SHIFTER FORWARDS AND BELIEVED THAT THE GEAR SELECTOR WAS IN PARK AND THE ENGINE WAS RUNNING I OPENED THE LIFT GATE, REMOVED MY SUITCASE , AND MANUALLY CLOSED THE TAILGATE, I PUT THE SUITCASE ON THE SIDE AND WENT BACK IN ORDER TO DRIVE THE CAR BACK, WHEN I SAW THE CAR MOVING FORWARDS, AND EVENTUALLY HIT THE WALL ON THE OTHER SIDE , ABOUT 40 FEET AWAY, I JUMPED INTO THE CAR IN ORDER STOP IT, I ENDED UP SITTING IN THE DRIVER SEAT APPLYING THE BRAKE, BUT A FRACTION OF A SECOND TOO LATE. THE FRONT OF THE CAR SUFFERED SUBSTANTIAL DAMAGE IN THE LEFT SIDE , THE AIRBAG HAS NOT DEPLOYED. I AM SURE THAT IT HAPPENED BECAUSE OF THE CONFUSING GEAR SHIFTER EMPLOYED IN THIS CAR AS INCLUDED RECALL S27 WHICH WHEN I WHEN I VISITED THE DEALER ( CHRYSLER OF STEVENS CREEK) FEW MONTH EARLIER, SOON AFTER I GOT THE RECALL LETTER, THEY WERE NOT READY TO PERFORM THE RECALL. RIGHT AFTER IT HAPPENED, I CONTACTED THE DEALER, THEY PERFORMED THE RECALL. I CAN SEE NOW THAT IF THE RECALL WOULD HAVE BEEN PERFORMED EARLIER THIS INCIDENT WOULD NOT HAVE HAPPENED. I ALSO WISH THEY WILL REPLACE THE SHIFTER, TO THE ONE WHICH THEY APPLIED TO THE NEXT YEAR MODEL, SINCE IT IS STILL DANGEROUS THAT IT IS ALMOST ALWAYS IMPOSSIBLE TO PUT THE SHIFTER FAST IN REVERSE TO AVOID ACCIDENT.

NHTSA ODI 10980347

Apr 3, 2017AirbagsSeat beltsCrash1 injury

VEHICLE WAS INVOLVED IN AN ACCIDENT DRIVING ON A HIGHWAY (SPEED APPROX. 45) WHEN ANOTHER VEHICLE FAILED TO YIELD AT A STOP SIGN. FRONT PASSENGER SIDE OF VEHICLE IMPACT WITH FRONT OF OTHER VEHICLE. AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK CAUSING THE DRIVER'S FACE TO HIT THE STEERING WHEEL. DUE TO THE SEAT BELT NOT LOCKING FACIAL INJURIES WERE SUSTAINED.

NHTSA ODI 10970151

Mar 21, 2017Crash1 injury

MY JEEP WAS PLACED IN "PARK" POSITION BY MY ADULT SON. I WAS GETTING INTO THE BACK SEAT AND THE VEHICLE ROLLED IN REVERSE, HITTING ME WITH THE OPEN DOOR WHERE I WAS ATTEMPTING TO ENTER THE VEHICLE, AND CAUSING ME TO HAVE A HEAD INJURY. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR A CONCUSSION AND LACERATION ON THE BACK OF MY HEAD. I HAVE NOTICED DIFFICULTIES SINCE THAT TIME GETTING THE VEHICLE SECURELY INTO "PARK." I HAVE TO PUSH THE HANDLE FORWARD SEVERAL TIMES TO GET IT TO ACTUALLY GO INTO PARK.

NHTSA ODI 10967654

Mar 15, 2017AirbagsCrash1 injury

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG ISSUE. *LD THE CONSUMER STATED HE WAS BROAD SIDED IN THE DRIVER'S DOOR AND NONE OF THE AIR BAGS DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES. THE VEHICLE WAS DECLARED TOTALED. *JB

NHTSA ODI 10965511

Feb 16, 2017Transmission & drivetrainCrash1 injury

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACTED CALLED THE DEALER TO SCHEDULE AN APPOINTMENT SEVERAL TIMES, BUT THEY WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME TO COMPLETE THE RECALL REPAIR. IN ADDITION, WHILE THE VEHICLE WAS PLACED IN PARK ON AN INCLINE, THE GEAR SELECTOR INDEPENDENTLY REVERSED DOWN THE INCLINE AND CRASHED INTO A FENCE. THE DRIVER SUSTAINED BRUISES TO THE KNEES AND SHOULDERS, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TO BE TOWED TO A DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING ON AN INVESTIGATION TO DETERMINE THE MANUFACTURER'S SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI 10955080

Jan 5, 2017Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY AND CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT AN INVESTIGATOR WOULD DIAGNOSE THE VEHICLE THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/21/17*LJ *TR

NHTSA ODI 10939998

Dec 28, 2016Transmission & drivetrainBody & structureCrash

PLACED VEHICLE INTO PARK TOOK FOOT OFF THE BRAKE BEFORE TURNING VEHICLE OFF. VEHICLE THEN BEGAN TO DRIVE FORWARD STRIKING CONCRETE BARRIER AT FUEL STATION. MINOR DAMAGE TO FRONT BUMPER OF VEHICLE.

NHTSA ODI 10937884

Dec 20, 2016Electrical systemFire

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT STARTED THE VEHICLE AGAIN, PLACED FUEL IN THE VEHICLE, AND DROVE HOME. THE CONTACT SHUT OFF THE VEHICLE AND HEARD AN UNUSUAL NOISE. ALSO, A BURNING ODOR EMANATED FROM THE VENTS AND FLAMES APPEARED AROUND THE DASHBOARD. THE HEADLINER AND CARPET WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS AWAITING AN INSURANCE EVALUATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. ..UPDATED 07/20/17 *BF *CN

NHTSA ODI 10936552

Nov 30, 2016Transmission & drivetrainCrash

MY CAR TRANSMISSION SHIFTED WAS RECALLED AND I HAD THE FIXES MADE IN JUNE OF 2016. PRIOR TO THAT THERE WERE SEVERAL INSTANCES MY SAFETY HAD BEEN COMPROMISED DUE TO THE SHIFTER. SINCE THEN I HAVE CONTINUED TO HAVE ISSUES WITH THE SHIFTER COMING OUT OF PARK INTO NEUTRAL. TODAY I PULLED INTO A PARKING SPOT AND PLACED MY CAR INTO PARK. I REACHED BEHIND ME TO GRAB MY PURSE FROM THE BACK SEAT AND IN THAT TIME MY CAR HAD GONE FROM PARK TO NEUTRAL ROLLED FORWARD, HITTING THE PARKED CAR IN FRONT OF ME. IT WAS A MINOR COLLISION BUT COULD HAVE BEEN MUCH WORSE. THE ELECTRONIC SHIFTERS IN THESE CARS ARE NOT SAFE.

NHTSA ODI 10928860

Nov 25, 2016Transmission & drivetrainCrash

I ENTERED THE PARKING LOT OF A GAS STATION AND PUT THE VEHICLE IN PARK BUT LEFT THE ENGINE RUNNING. I EXITED THE VEHICLE AND WHEN I RETURNED 30 SECONDS LATER I FOUND IT HAD ROLLED 50 FEET AND STRUCK A BUILDING. INSTEAD OF "PARK" I FOUND THE VEHICLE IN "NEUTRAL". NOBODY WAS INJURED BUT I HAVE DAMAGE TO MY VEHICLE AND PROPERTY DAMAGE TO A LIBRARY.

NHTSA ODI 10927811

Oct 19, 2016Transmission & drivetrainCrash

MAY 2016 OUR JEEP GC ROLLED DOWN THE DRIVEWAY AND SMASHED INTO OUR GARAGE. MY WIFE SWEARS SHE PUT IT IN PARK TO EXIT THE VEHICLE AT THE TOP OF THE DRIVEWAY BUT IT DIDN'T GO INTO PARK. SHE TRIED TO GET IN TO STOP IT AND WAS ALMOST PULLED UNDER THE JEEP AS IT ROLLED. NEIGHBOR SCREAMED TO HER TO LET IT GO AND SHE DID BEFORE SHE GOT HURT. CALLED THE POLICE, NOTIFIED MY INSURANCE AGENT AND MY JEEP DEALER' WHO IS A GOOD FRIEND. JEEP DEALER INFORMED ME OF A RECALL THAT WAS JUST ISSUED FOR THE ELECTRONIC SHIFTER NOT GOING INTO PARK. (S27) YOUR 16V240000. I NOTIFIED FCA AND ASKED WHY I WAS NOT NOTIFIED OF THE RECALL. TOOK THREE WEEKS TO GET A COPY OF RECALL. THE RECALL SAYS" YOUR VEHICLE MAY ROLL AWAY IF THE ENGINE IS RUNNING, THE PARKING BRAKE IS NOT ENGAGED AND THE VEHICLE IS NOT IN THE PARK POSITION BEFORE EXITING. DRIVERS MAY INADVERTENTLY FAIL TO ACHIEVE THE PARK POSITION BEFORE EXITING THE VEHICLE.THE ELECTRONIC SHIFT LEVER IN YOUR VEHICLE DOES NOT MOVE LIKE A CONVENTIONAL SHIFTER." I HAD THE JEEP REPAIRED AND THE DAMAGE TO OUR HOUSE GARAGE. HAD THE RECALL PREFORMED ON THE JEEP. THEY JUST FLASHED THE COMPUTER SO IF THE DOOR IS NOW OPEN THE TRANSMISSION AUTOMATICALLY GOES TO PARK. THE RECALL SAYS "FCA WILL REPAIR THE VEHICLE FREE OF CHARGE BUT A PERMANENT REMEDY IS UNDER DEVELOPMENT. IF YOU HAVE ALREADY EXPERIENCED THIS CONDITION AND HAVE PAID TO HAVE IT REPAIRED FCA WILL REIMBURSE YOU." I KNOW THE $1000 DEDUCTIBLE WE PAID TO OUR INSURANCE COMPANY TO HAVE THE JEEP REPAIRED WASN'T A REPAIR TO THE SHIFTER BUT THERE WASN'T ANYTHING BROKEN WITH IT. IT WAS JUST NOT PROPERLY PROGRAMMED FROM FCA IN THE BEGINNING. I AM TRYING TO GET OUR $1000 DEDUCTIBLE REFUNDED. IF FCA DIDN'T HAVE A PROBLEM, WHY WERE THE JEEPS RECALLED AND REPROGRAMMED. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT IF SOMEONE WAS KILLED. WE HAVE OWNED 16 JEEPS SINCE 1981. I HAVE ALL MY RECORDS AND COMMUNICATION.

NHTSA ODI 10917385

Oct 14, 2016BrakesCrash

I HAD BEEN DRIVING THIS VEHICLE FOR SEVERAL DAYS , I NOTICE WHEN I BRAKE . IT WOULD NOT STOP . I NOTICE THIS 6 DIFFERENT TIMES . MY DAUGHTER CAME HONE ONE MORNING AND SAID TO ME . BE CAREFUL DRIVING TODAY , IT IS LIGHT RAIN AND YOU KNOW THOSE BRAKES DON'T ALWAYS WORK . BE CAREFUL , WELL I HAD A ACCIDENT . THE CAR IN FRONT OF ME STOPPED AND I WAS FAR ENOUGH TO STOP BUT THE CAR WOULD NOT STOP WHEN I HIT THE BRAKES . I RAN INTO THE CAR I FRONT OF ME . THERE WAS NO DAMAGE TO HER CAR , JUST A LITTLE HOT . MY CAR LOOKED LIKE I SLAMMED INTO A BRICK WALL . I WAS ON THE HIGHWAY , GOING 30 MILES A HOUR

NHTSA ODI 10916017

Oct 6, 2016Transmission & drivetrainCrash

2015 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REFUSAL OF COMPENSATION FOR REPAIR DAMAGES TO VEHICLE TRANSMISSION DEFECT. NEW SOFTWARE HAS BEEN INSTALLED TO CREATE AN "AUTO PARK" FEATURE. *SMD THE CONSUMER STATED HE THOUGHT THE VEHICLE WAS IN PARK, BUT IN FACT IT WAS IN REVERSE AND THE ENGINE WAS RUNNING. THE VEHICLE HIT A MAILBOX, WHICH RESULTED IN BENDING AND DENTING THE DOOR AND FENDER. *JB

NHTSA ODI 10910373

Sep 20, 2016Transmission & drivetrain1 injury

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY. THE REAR PASSENGER SIDE WHEELS ROLLED OVER THE CONTACT'S LEGS. MEDICAL ATTENTION WAS REQUIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

NHTSA ODI 10908187

Sep 14, 2016Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER PULLING THE VEHICLE INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY SHIFTED INTO DRIVE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 13,200. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10906470

Aug 31, 2016SteeringCrash1 injury

WHILE DRIVING AT A SPEED OF 15 MPH ON A CITY STREET THE FRONT PASSENGER SIDE CONTROL ARM FRACTURED, BROKE LOOSE, RIPPED APART THE WHEEL WELL AND CAUSED THE CAR TO PULL TO THE RIGHT AND BRUSH AGAINST A PARKED CAR CAUSING MINOR PAINT DAMAGE ON THE FRONT BUMPER.

NHTSA ODI 10899722

Aug 29, 2016Transmission & drivetrainCrash

MY WIFE CAME HOME FROM STORE AND PUT HER IN PARK , SAT IN THE CAR WHILE MAKING A OIL CHANGE APPOINTMENT . EXITED CAR CAME IN THE CAR FOR 5 MINUTES , MY DAUGHTER HAD WENT OUTSIDE 6 MINUTES LATER AND OPENED HER OWN CAR DOOR MY WIFE'S CAR HAD BEGAN TO ROLL CRUSHING HER CAR DOOR BACKWARDS . MY DAUGHTER HAD TO CRAWL THROUGH HER OWN CAR TO GET INTO THE GRAND CHEROKEE TO RE PUT IT IN PARK , CAUSING 1000S IN DAMAGE.

NHTSA ODI 10899366

Aug 19, 2016Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES BEFORE THE DEALER COMPLETED A SOFTWARE UPDATE PER NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF POSITION. THE VEHICLE LUNGED FORWARD AT A HIGH RATE OF SPEED AND CRASHED INTO A WOODEN STRUCTURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE TO ENSURE THE VEHICLE WAS PLACED IN PARK. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED, BUT THE STRUCTURAL DAMAGES WERE TO BE ADDRESSED BY THE INSURANCE COMPANY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE MANUFACTURER PROVIDED NO SOLUTION. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/17/16*LJ *TR

NHTSA ODI 10897115

Aug 16, 2016Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE CONTACT'S VEHICLE WAS PARKED, IT INDEPENDENTLY SWITCHED INTO REVERSE AND CRASHED INTO ANOTHER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS AT THE DEALER WHERE THE FAILURE OCCURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN), BUT HAD NOT BEEN DIAGNOSED BECAUSE THE DEALER REFUSED TO REMEDY THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,245.

NHTSA ODI 10896236

Aug 14, 2016AirbagsCrash1 injury

DEC 30, 2015 I WAS BROADSIDED BY A VAN IN MY DRIVERS SIDE DOOR CAUSING MY VEHICLE TO ROLL OVER SEVERAL TIMES BEFORE CRASHING HEAD ON INTO A SOUND WALL. I WAS PINNED IN THE VEHICLE UPSIDE DOWN WITH MY RIGHT LEG PINNED UP UNDER THE DASH. THE SIDE CURTAIN AIRBAG DEPLOYED AT THE MOMENT OF IMPACT, HOW EVER MY DRIVERS AIRBAG AND KNEE BOLSTERS DID NOT DEPLOY CAUSING ME TO IMPACT THE STEERING WHEEL WITH MY STERNUM AND SMASHING BOTH KNEES INTO THE DASH WHICH CAUSED MY RIGHT LEG TO BE PINNED UP UNDERNEATH THE DASH. THE TERRIBLE PAIN I HAD TO SUFFER AND STILL TO THIS DAY EXPERIENCE WAS THE WORST PAIN I HAVE EVER FELT IN MY LIFE. WE COMPLIED WITH THE SAFETY RECALL WE RECEIVED REGARDING THE AIRBAGS, BUT ON 3 DIFFERENT OCCASTIONS OF TAKING THE JEEP INTO THE DEALERSHIP FOR WARRANTY REPAIRS THEY NEVER PERFORMED THE REQUIRED SAFETY RECALL REPAIR. I WAS TOLD THAT THEY WERE STILL WAITING ON THE SOFTWARE PROGRAM FROM CHRYSLER. THE DEALERSHIP IN WHICH THE JEEP WAS PURCHASED WAS: TURLOCK CHRYSLER DODGE/JEEP 1600 AUTO MALL DRIVE TURLOCK, CA 95380 209/ 250-5800 PURCHASE DATE: SEPTEMBER 20, 2014 I WAS TRAVELING WESTBOUND ON BRIGGSMORE AVENUE DOING 43 MPH WHEN I ENTERED THE INTERSECTION AT ROSE AVENUE I WAS BROADSIDED ON MY DRIVE RSIDE DOOR BY A LADY WHO RAN THE RED LIGHT DOING APPROXIMATELY 40 MPH CAUSING ME ROLL OVER A COUPLE OF TIMES AND SPIN OUT OF CONTROL UNTIL I CRASHED HEAD ON (UPSIDE DOWN) INTO A SOUND WALL, THEN BOUNCED OFF THE WALL AND CRASHED AGAIN THROUGH THE SOUND WALL WITH THE REAR END OF MY VEHICLE FINALLY COMING TO A STOP, I WAS PINNED IN THE VEHICLE, UPSIDE DOWN AND MY RIGHT LEG WAS PINNED UP UNDER THE DASH. THE DRIVERS SIDE CURTAIN AIRBAG DEPLOYED AT IMPACT, HOWEVER NONE OF THE OTHER AIRBAGS DEPLOYED CAUSING ME TO FULLY IMPACT MY CHEST INTO THE STEERING WHEEL, AND SMASHED BOTH OF MY KNEES INTO THE KNEE BOLSTER PART OF THE DASH, WEDGING MY LEG UP UNDERNEATH THE DASH

NHTSA ODI 10895796

Aug 8, 2016Transmission & drivetrainBrakesCrash

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

NHTSA ODI 10894261

Jul 30, 2016Crash1 injury

I THOUGHT THE CAR WAS SAFELY PARKED AS I OPENED THE ELECTRIC HOUSE GATE AND EXITED THE CAR. I WANTED TO ENTER THE GATE FIRST, SO THAT I COULD SECURE THE DOGS. ALL OF A SUDDEN, THE CAR STARTS ROLLING DOWN THE DRIVEWAY. I TRY TO JUMP INTO THE CAR TO TRY TO STOP THE CAR, ONLY TO BE PINNED AGAINST THE DOOR AND THE CLOSING ELECTRIC GATE, I FALL. I GET BACK UP AGAIN TO TRY TO STOP THE CAR, AND I FALL AGAIN. THE CAR ENDS UP ROLLING DOWN THE DRIVEWAY AND ALMOST FULLY TIPPING OVER THE DRIVEWAY WALL. THE DRIVEWAY IS AN ELEVATED DRIVEWAY, THE CAR JUMPED OVER THE 4FT WALL. AS YOU CAN IMAGINE, TWO WRECKERS WERE NEEDED TO SHIMMY THE CAR OFF THE DRIVEWAY WALL. ACCIDENT FREE RECORD FOR +20 YEARS. THE SHIFTER IS NOT TO BE TRUSTED, IN THIS CASE, IT LEFT A WORLD OF DAMAGE.

NHTSA ODI 10891775

Jul 28, 2016Transmission & drivetrainCrash

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING PARKED, THE VEHICLE BEGAN TO ROLL FORWARD AND CRASHED INTO A BIG BOULDER AND SHRUB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE VEHICLE WAS TOWED TO A TOW YARD AND BEGAN TO ROLL FORWARD OFF THE TOW TRUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

NHTSA ODI 10889230

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How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Jeep Grand Cherokee Trackhawk verdict →