Home · 2015 Jeep Grand Cherokee Srt · Complaints

What 1,344 owners told NHTSA about the 2015 Jeep Grand Cherokee Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (1,344)Crash / fire / injury (203)Transmission & drivetrain (350)Seats (307)Engine (198)Electrical system (135)Airbags (102)Fuel system (74)Seat belts (57)Speed control (53)Steering (41)Brakes (39)

10 of 1,344 complaints match · Brakes · crash/fire/injury only · clear filters

Jan 21, 2025Transmission & drivetrainSpeed controlBrakesCrash

The contact owns a 2015 Jeep Grand Cherokee Limited. The contact stated that while in a parking space and reversing, the vehicle was then shifted into drive and the high gear message was displayed. The vehicle accelerated unintendedly and the brake pedal failed to bring the vehicle to a stop. As a result, the vehicle crashed into a 2015 Chrysler Town and Country where it came to a stop. No warning lights illuminated. There were no reported injuries, fire or air bag deployment. A police report was filed. The contact was able to drive the vehicle to her residence. The vehicle was towed to the local dealer where they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,535.

NHTSA ODI 11637412

Mar 7, 2021Speed controlBrakesDriver assistanceCrash

IT WAS FREEZING OUTSIDE, BUT NOT ICY ON THE ROAD. WELL LIT. I WAS NOT IN A RUSH. CAR WAS IN EXCELLENT SHAPE UP UNTIL THEN. I WAS GOING ~10 PMH DOWN THE INSIDE PARKING GARAGE DRIVEWAY. HAD TO PULL TO THE RIGHT DUE TO CAR COMING UP PARTIALLY ON MY SIDE. SCRATCHED THE SIDE WALL. ONCE THAT HAPPENED, THE CAR ACCELERATED OUT OF CONTROL. BRAKES DIDN'T REACT. ONLY WAY TO STOP THE CAR BEFORE RUNNING INTO OTHER CARS OR EVEN PEOPLE WAS STEERING THE CAR INTO THE WALL FRONT ON. THE CAR FINALLY STOPPED, THE WALL BROKE DOWN. THE AIRBAGS DIDN'T GO OFF, THE BRAKE ASSISTANCE SYSTEM DIDN'T KICK IN. FORTUNATELY NOBODY WAS HURT, BUT COULD HAVE EASILY HAPPENED. THE CAR IS A TOTAL LOSS. I WAS NOT UNDER THE INFLUENCE OF DRUGS AND DON'T HAVE A SEIZURE DISORDER. WITNESSED EVERY SINGLE SECOND FULLY AWAKE AND AWARE.

NHTSA ODI 11399605

Nov 2, 2019Electronic Stability Control (esc)BrakesCrash

COMING OUT OF A TUNNEL, WET SURFACE, SLIGHT TURN, AND THE AUTOMATIC BRAKING SYSTEM KNOWN AS TRACTION CONTROL LOCKED BRAKES AND STEERING UP ON IT'S OWN CAUSING CAR TO HYDRO PLANE INTO A CURB AND A WALL. I HAD NO CONTROL BUT IF I DID I COULD HAVE CONTROLLED THE CAR AND PREVENT THE CRASH.

NHTSA ODI 11277658

Jul 30, 2018AirbagsBrakesCrash1 injury

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE CONTACT CALLED AN UNKNOWN DEALER, BUT THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

NHTSA ODI 11114484

Oct 14, 2016BrakesCrash

I HAD BEEN DRIVING THIS VEHICLE FOR SEVERAL DAYS , I NOTICE WHEN I BRAKE . IT WOULD NOT STOP . I NOTICE THIS 6 DIFFERENT TIMES . MY DAUGHTER CAME HONE ONE MORNING AND SAID TO ME . BE CAREFUL DRIVING TODAY , IT IS LIGHT RAIN AND YOU KNOW THOSE BRAKES DON'T ALWAYS WORK . BE CAREFUL , WELL I HAD A ACCIDENT . THE CAR IN FRONT OF ME STOPPED AND I WAS FAR ENOUGH TO STOP BUT THE CAR WOULD NOT STOP WHEN I HIT THE BRAKES . I RAN INTO THE CAR I FRONT OF ME . THERE WAS NO DAMAGE TO HER CAR , JUST A LITTLE HOT . MY CAR LOOKED LIKE I SLAMMED INTO A BRICK WALL . I WAS ON THE HIGHWAY , GOING 30 MILES A HOUR

NHTSA ODI 10916017

Aug 8, 2016Transmission & drivetrainBrakesCrash

VEHICLE WAS BEING PARKED IN MY GARAGE MOVING SLOWLY FORWARD WITH NO APPLICATION OF THROTTLE AND BEGAN TO SUDDENLY ACCELERATE. STANDING ON THE BRAKE WOULD NOT FULLY HOLD IT AND IT WENT INTO REAR WALL .

NHTSA ODI 10894261

Feb 9, 2016Transmission & drivetrainSpeed controlBrakesDriver assistanceCrash1 injury

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. AFTER SWITCHING TO THE PARK POSITION AND EXITING WITH THE ENGINE RUNNING, THE VEHICLE SUDDENLY DROVE FORWARD AND STRUCK A SECOND VEHICLE. THE CONTACT SUSTAINED AN INJURED RIGHT ARM. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. ALSO, WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED AND CAUSED THE BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

NHTSA ODI 10825079

Oct 9, 2015Brakes1 injury

TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE DRIVING AT 35 MPH, THE BRAKES ENGAGED INDEPENDENTLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK DUE TO THE ABRUPT BRAKING OF THE VEHICLE. THE CONTACT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,999. THE VIN WAS NOT AVAILABLE.

NHTSA ODI 10781035

Jul 29, 2015BrakesCrash

JULY 2 2015 -BETWEEN 5:10 - 5:30 AM SOUTHBOUND 25 JUST PRIOR TO EXIT 217B FULL MOON NO RAIN / NO MOISTURE / NO ROAD DEBRIS AT TIME OF ACCIDENT NO JEEP INDICATOR LIGHTS / WARNING - NO UCONNECT MESSAGES NO RUSH HOUR / NO TRAFFIC MAINTENANCE / NO CONSTRUCTION. LEFT LANE WITH NO SHOULDER BUT WITH A CONCRETE CONSTRUCTION WALL. WE WERE DRIVING WITH LIGHT TRAFFIC (POSTED SPEED LIMIT 65, AND WE DROVE WITH THE SAME TRAFFIC IN OUR LANE WAS TRAVELING AT 67, AND WE WERE APPROX 'AT LEAST' 2 CAR LENGTHS BEHIND THE SILVER MAZDA). TWO CARS AHEAD OF US, I SAW BRAKING TAILLIGHTS, AND I PRESSED ON OUR BRAKE TO SLOW DOWN DUE TO SEEING THE BRAKING LIGHTS ON THE SECOND CAR THAT WAS IN FRONT US - NOT BECAUSE OF THE CAR IN FRONT OF US - MAZDA HAD NOT ENGAGED THEIR BRAKES AT THAT PARTICULAR TIME).WITHIN SECONDS AFTER I RELEASED THE BRAKE PEDAL, THE JEEP CONTINUED FORWARD AT A SLIGHTLY SLOWER SPEED, AND IT WAS THEN THE MAZDA CAME TO AN ABRUPT AND COMPLETE STOP, THAT I SLAMMED ON THE BRAKES BUT THERE WAS NO RESPONSE FROM THE BRAKES (*MEANING THERE WAS NO SUBSTANTIAL DECREASE IN THE FORWARD MOTION I THEN ADDED ADDITIONAL PRESSURE ON THE BRAKE PEDAL WITH NO CHANGE NO ENGAGEMENT OF THE BRAKING SYSTEM. I RECEIVED THIS EMAIL THE SAME MORNING AFTER THE ACCIDENT HAPPENED. ALERT: YOUR 2015 JEEP GRAND CHEROKEE HAS INDICATED THERE IS AN ISSUE THAT REQUIRES YOUR ATTENTION.HIS VEHICLE HEALTH ALERT HAS BEEN SENT TO NOTIFY YOU THAT AS OF 07/02/2015 AT 08:42AM EST, ATTENTION IS REQUIRED FOR ONE ISSUE. BRAKES & SUSPENSION ANTILOCK BRAKE SYSTEM (ABS) WARNING LIGHT YOUR VEHICLE'S ABS WARNING LIGHT RECENTLY INDICATED THE ANTILOCK PORTION OF THE BRAKING SYSTEM IS NOT FUNCTIONING. IF THE ABS WARNING LIGHT REMAINS ON OR TURNS ON WHILE DRIVING, THE CONVENTIONAL BRAKE SYSTEM WILL CONTINUE TO OPERATE NORMALLY UNLESS THE BRAKE WARNING LIGHT IS ON. HAVE YOUR VEHICLE SERVICED AT YOUR DEALERSHIP IMMEDIATELY

NHTSA ODI 10744586

Apr 19, 2015Speed controlBrakesEngineCrash

THIRD TIME OF INCIDENT. WHILE PARALLEL PARKING, AND SHIFTING FROM REVERSE INTO DRIVE, WHILE FOOT IS STILL ON THE BRAKE THE VEHICLE REVS AND LURCHES FORWARD. 1ST 2 TIMES INVOLVED PARKING ON SNOW/ICE. TODAY, WITH A DRY STREET AND SNEAKERS, VEHICLE BEGAN TO REV. I ATTEMPTED TO SHIFT INTO PARK TO AVOID LURCHING FORWARD BUT FAILED TO DO SO IN TIME. WHEN VEHICLE REVS, I HOLD ONTO STEERING WHEEL AND PRESS BRAKE WITH ALL MY STRENGTH BUT UNABLE TO PREVENT THE FORWARD MOVEMENT. *TR

NHTSA ODI 10706564

Working with the data? Download all 1,344 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Jeep Grand Cherokee Srt verdict →