86 of 1,344 complaints match · Transmission & drivetrain · crash/fire/injury only · clear filters · page 2 of 4
Jul 28, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS BEING PARKED, THE VEHICLE BEGAN TO ROLL FORWARD AND CRASHED INTO A BIG BOULDER AND SHRUB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IN ADDITION, THE VEHICLE WAS TOWED TO A TOW YARD AND BEGAN TO ROLL FORWARD OFF THE TOW TRUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
NHTSA ODI 10889230
Jul 25, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE STOPPED OR IN PARK, THE VEHICLE'S GEAR JUMPED INTO REVERSE AND ROLLED INTO THE WATER. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS 14,000.
NHTSA ODI 10888178
Jul 21, 2016Transmission & drivetrainCrash1 injury
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE THE VEHICLE WAS PARKED, THE CONTACT BELIEVED THAT THE VEHICLE ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT LOST CONSCIOUSNESS TEMPORARILY. WHEN THE CONTACT REGAINED CONSCIOUSNESS, HE WAS OUTSIDE THE VEHICLE AND HIS LEFT FOOT WAS UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT WAS UNSURE OF THE EVENTS THAT OCCURRED. THE CONTACT RECEIVED INJURIES TO THE RIBS, LEG, FOOT, ANKLE, AND KNEE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/22/16*LJ *CN
NHTSA ODI 10887444
Jul 21, 2016Transmission & drivetrainCrash
THE PROBLEM IS WITH THE TRANSMISSION ELECTRONIC SHIFT LEVER ON THE JEEP GRAND CHEROKEE 2015. CHRYSLER JEEP KNOW ABOUT THE PROBLEM AND THERE IS A RECALL. THIS IS THE SAME VEHICLE THAT RECENTLY MADE WORLD PRESS WHEN THE 2015 JEEP ROLLED BACK AND KILLED THE FAMOUS MOVIE ACTOR IN CALIFORNIA. ON TWO SEPARATE TIMES, WHEN WE PUT THE CAR INTO PARK, THE SHIFTER SLIPS OUT OF PARK AND GOES INTO NEUTRAL AND ROLLS. DURING ONE OF THE OCCASIONS THE JEEP CAME OUT OF PARK AND ROLLED AND HIT OUR GARAGE. THERE WAS NO MAJOR DAMAGE AND FORTUNATELY NO ONE WAS INJURED OR KILLED, BUT IT DID CRACK THE BUMPER AND PUSHED IT UP. AND ALTHOUGH JEEP STATED IN THEIR RECALL NOTICE THAT THEY INTEND TO REPAIR THE VEHICLE FREE OF CHARGE, THEY HAVE REFUSED TO ASSUME ANY RESPONSIBILITY FOR THE ACCIDENT AND YET THEY HAVE CONTACTED ME A NUMBER OF TIMES TO MAKE SURE I TAKE MY VEHICLE IN TO GET THE RECALL REPAIRED. FIAT CHRYSLER AUTOMOBILES HAS BEEN INCOMPETENT AND UNETHICAL IN HANDLING THIS PROBLEM. IN MY OPINION, FCA IS MORE CONCERNED WITH COVERING UP THE PROBLEM AND THE ACCIDENTS THAT HAVE OCCURRED THEN TAKING RESPONSIBILITY FOR THEIR FAULTY PARTS AND CONSTRUCTION.
NHTSA ODI 10887565
Jul 14, 2016Transmission & drivetrainCrash
I BACKED UP TO A PARKING STALL AND SHIFTED TRANSMISSION IN WHAT I THOUGHT WAS PARK. BUT THE TRANSMISSION WAS STILL IN REVERSE. WHEN I WAS EXITING THE CAR, IT STARTED TO MOVE BACKWARDS. I HIT THE BRAKE PEDAL, BUT THE CAR HIT A POST. THERE WAS SOME DAMAGE TO THE REAR BUMPER.
NHTSA ODI 10884793
Jun 29, 2016Transmission & drivetrain1 injury
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHEN THE CONTACT PARKED AND EXITED THE VEHICLE, IT ROLLED FORWARD OVER THE CONTACT'S LEFT FOOT. THE CONTACT WAS DRIVEN TO THE HOSPITAL WITH A FRACTURED FOOT AND STAYED THERE OVERNIGHT. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE SHIFTER NOT ENGAGING IN GEAR AND TO BE CAREFUL WHILE PARKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 6,200.
NHTSA ODI 10881442
Jun 27, 2016Transmission & drivetrain1 injury
I ALSO HAD PROBLEMS WITH THE MONOSTABLE ELECTRONIC (E-SHIFT) GEARSHIFT. AS I CAME TO A STOP TO GET MY MAIL, I SHIFTED MY GEARSHIFT TO PARK. HOWEVER IT JUMPED BACK TO REVERSE, AND AS I OPENED THE DOOR AND STEPPED OUT, IT WAS ALREADY ROLLING BACKWARDS ONTO THE STREET. THE DOOR SLAMMED ME DOWN AND THE FRONT LEFT TIRE ROLLED OVER MY KNEES CAUSING A DISLOCATED SHOULDER AND SOME KNEE ABRASIONS. MY NIECE AND DAUGHTER WERE IN THE CAR AS IT ROLLED AWAY ONTO THE STREET. THANKFULLY THERE WERE NO CARS ON THE STREET, BUT MY DAUGHTER HAD TO JUMP INTO THE DRIVER SEAT TO STOP THE CAR. MY NEIGHBOR CALLED 911 AND THE AMBULANCE, PARAMEDICS, FIREFIGHTERS, AND POLICE CAME. I WAS SENT TO THE ER BECAUSE OF THESE INJURIES. I ALSO HAVE ALL OF THIS CAPTURED THROUGH MY DASHBOARD CAMERA AND HAVE A POLICE REPORT. I WAS WELL AWARE OF THE RECALL NOTICE I RECEIVED IN THE MAIL, BUT BECAUSE THE DESIGN OF THIS GEARSHIFT, IT IS INEVITABLE THAT MORE AND MORE INJURIES ARE OCCURRING. JUST ONE WEEK LATER WHEN THIS INCIDENT OCCURRED, ANTON YELCHIN DIED BECAUSE OF THIS DEFECT. THERE NEEDS TO BE A LAWSUIT AND PROPER COMPENSATION FOR THESE INJURIES.
NHTSA ODI 10876715
Jun 25, 2016Transmission & drivetrainBody & structureCrash
AFTER PLACING MY VEHICLE IN PARK ON A FLAT SURFACE PARKING LOT AND GOT OUT OF MY VEHICLE IT STARTED TO ROLL BACK STRIKING ANOTHER CAR. IT CAUSED MINIMAL DAMAGE TO THE REAR BUMPER WHICH COSTED ME $200.00 TO REPLACE. I NOTIFIED THE DEALT WHO STATED ITS WAS USER ERROR AT THE TIME. NOW I'M STARTING TO SEE AND HEAR ABOUT OTHER CUSTOMERS COMPLAINING ABOUT THE SAME PROBLEM, SO I KNOW FOR SURE IT WASN'T USER ERROR. THIS ISSUE CONTINUES TO HAPPEN AS I HAVE TO DOUBLE CLUTCH IT TWICE FOR IT TO READ PARKED. I PAY TO MUCH A MONTH FOR A VEHICLE THAT COULD CAUSE DEATH, INJURY OR ADDITION DAMAGES THAT'S UNACCEPTABLE.
NHTSA ODI 10876576
Jun 22, 2016Transmission & drivetrainBody & structureCrash
THIS SAFETY COMPLAINT IS RELATED TO THE MONOSTABLE GEAR SHIFTER ON MY 2015 JEEP GRAND CHEROKEE. I HAD A MINOR ACCIDENT A COUPLE MONTHS AGO THAT I INITIALLY ATTRIBUTED TO MY OWN ERROR, ALTHOUGH I HAD A HARD TIME BELIEVING I JUST GOT OUT OF THE CAR WITH IT STILL IN GEAR. WHEN I SAW THE NATIONAL NEWS COVERAGE AFTER THE TRAGIC DEATH OF ACTOR A. YELCHIN AND THE SAFETY RECALL, I QUICKLY REALIZED THAT MY INCIDENT MAY HAVE BEEN RELATED TO THE SAME PROBLEM. ....UPDATED 0711/16 *BF HERE'S WHAT HAPPENED: I STARTED BACKING OUT OF MY DRIVEWAY ON MY WAY TO A MEETING, THEN REALIZED I LEFT MY WATER BOTTLE IN THE FRIDGE ' SO I PULLED BACK INTO THE DRIVEWAY, PUT THE CAR IN PARK, AND WALKED THROUGH MY GARAGE INTO THE HOUSE. I WALKED TO THE FRIDGE, GRABBED THE WATER, SAID A FEW WORDS TO MY WIFE AND KIDS, AND HEADED FOR THE DOOR. WHEN I OPENED THE DOOR, I WAS SURPRISED TO SEE MY CAR ROLLING TOWARD ME. IT HAD BEEN APPROXIMATELY 30 SECONDS SINCE I GOT OUT OF THE CAR. LUCKILY, MY CAR ROLLED INTO MY WIFE'S 2008 JEEP PATRIOT, WHICH WAS PARKED IN THE GARAGE. THIS RESULTED IN MINOR BODY DAMAGE TO BOTH OF OUR VEHICLES (SEE ATTACHED PICTURES OF THE DAMAGE. I'VE SINCE APPLIED TOUCH-UP PAINT ON MY CAR TO PREVENT RUST, ETC). HAD MY CAR BEEN SIX INCHES TO THE RIGHT, IT WOULD HAVE MISSED MY WIFE'S CAR AND ROLLED DIRECTLY AT THE DOOR I WAS WALKING OUT OF. WHILE THE DRIVEWAY HAS A LITTLE SLOPE TO IT, THE GARAGE IS FLAT, SO THE CAR WOULD HAVE PICKED UP ADDITIONAL SPEED BEFORE HITTING THE HOUSE, AND MY WIFE AND TWO KIDS WERE RIGHT BEHIND ME IN THE KITCHEN. MY KIDS WERE PLAYING OUTSIDE AND IN THE GARAGE JUST BEFORE THIS HAPPENED, AND HAD LUCKILY JUST GONE IN TO EAT DINNER. THIS COULD HAVE BEEN A MUCH, MUCH WORSE OUTCOME. I'M INTERESTED IN HAVING THE SHIFTER FIXED AS PART OF THE RECALL, AND WOULD ALSO LIKE TO SEE FIAT CHRYSLER TAKE RESPONSIBILITY FOR THE DAMAGE TO OUR VEHICLES. UPDATED 11/17/17*JS
NHTSA ODI 10875772
Jun 21, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A METAL POLE AND METAL DUMPSTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED; HOWEVER, THE SHIFTER WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
NHTSA ODI 10875612
Jun 21, 2016Transmission & drivetrain1 injury
ON FRIDAY MAY 20, 2016 I STOPPED AT THE SHELL GAS STATION TO GET A CUP OF COFFEE. I PLACED THE VEHICLE IN PARK (ENGINE RUNNING) AND EXITED THE VEHICLE. AS I WALKED TO THE STORE, OUT OF THE CORNER OF MY EYE I SAW MY GRAND CHEROKEE BACKING UP ACROSS THE LOT. I RAN TO THE VEHICLE, OPENED THE DRIVERS DOOR AND TRIED TO STEP ON THE BRAKE (FROM OUTSIDE THE VEHICLE), BUT THE DRIVERS DOOR KNOCKED ME DOWN, RUNNING OVER MY LEFT ANKLE. IN THE FALL, I BROKE THE LITTLE FINGER ON MY LEFT HAND. ANOTHER GAS STATION PATRON WAS ABLE TO JUMP IN MY JEEP AND APPLY THE BRAKES AS I LAY WRITHING ON THE GROUND. THE NEXT DAY MY ANKLE WAS QUITE SWOLLEN AND BLACK AND BLUE, SO I WENT TO THE URGENT CARE. X-RAYS SHOWED NO BROKEN BONES IN MY FOOT, BUT REVEALED MY BROKEN LITTLE FINGER. THE VEHICLE NEVER HIT ANYTHING. I THOUGHT I MUST HAVE FORGOTTEN TO PUT THE VEHICLE IN PARK THROUGH MY ERROR (I KNEW I HAD PUT THE VEHICLE IN PARK), BUT RECENT EVENTS AND DEATHS CONCERNING THIS ISSUE WITH THE JEEP GRAND CHEROKEE HAS MADE ME REALIZE THAT THERE IS AN ISSUE WITH THE SHIFTER.
NHTSA ODI 10875634
Jun 21, 2016Transmission & drivetrainElectrical systemEngineCrash
I HAVE A 2015 GRAN CHEROKEE WHILE PARKED IN MY GARAGE THE JEEP ROLLED FORWARD HITTING THE GARAGE DOORS , CALLED CHYSLER WAS TOLD THERE IS A RECALL BUT I'M NOT DOING IT RIGHT ? I ASKED , WHAT PLACING THE CAR IN PARK? OR BUYING A CAR THAT IS A SAFETY HAZARD !!!, WE SHOULD HAVE BEEN WARNED THIS CAR WAS GOING TO KILL SOMEONE.!!!!
NHTSA ODI 10875663
Jun 15, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE SHIFTING TO THE PARK POSITION, THE VEHICLE FAILED TO STOP AND CRASHED INTO A GARAGE DOOR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI 10874342
Jun 15, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNED A 2015 JEEP GRAND CHEROKEE. WHILE PARKED IN A PARKING LOT, THE CONTACT'S VEHICLE ROLLED AWAY AND ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED TO AN UNDISCLOSED LOCATION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. UPDATED 08/30/16*LJ CONSUMER STATED VEHICLE HAD ROLLED OFF THE LOT AND WAS STRUCK BY A SEMI. DEALER STATED THAT THERE WAS NO EVIDENCE OF A MALFUNCTION WHICH WOULD CAUSE THE VEHICLE TO MOVE BY ITSELF. CONSUMER STATED DO NOT AGREE WITH UNDERLINED STATEMENT. THE POLICEMAN WHO DID THE REPORT WAS TOLD THAT THE VEHICLE WAS TURNED OFF IN PARK POSITION. UPDATED 6/11/18*JB
NHTSA ODI 10874338
Jun 6, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE ELECTRONIC SHIFTER WAS IN PARK, THE VEHICLE INDEPENDENTLY MOVED BACKWARDS AND STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO STATED THAT THE REAR PASSENGER SIDE BUMPER WAS DAMAGED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,823. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI 10872786
Jun 4, 2016Transmission & drivetrainCrash
THE JEEP'S ELECTRONIC TRANSMISSION DID NOT FULLY SHIFT IN TO THE "PARK" POSITION WHILE STILL RUNNING. MY WIFE EXITED THE VEHICLE TO TAKE OUR 3 YEAR OLD FROM THE BACK SEAT AND THE JEEP BEGAN TO ROLL AWAY. SHE RAN AND JUMPED IN TO THE DRIVER'S SEAT TO STOP IT AND IN THE PROCESS HER FOOT SLIPPED FROM THE BRAKE TO THE GAS PEDAL DRIVING THE CAR INTO/THROUGH A HOUSE. SIGNIFICANT DAMAGE WAS DONE TO THE VEHICLE AND THE HOME BUT NO ONE WAS INJURED.
NHTSA ODI 10872512
Jun 4, 2016Transmission & drivetrainEngineCrash
VEHICLE WAS PUT IN PARK. I EXITED THE CAR. WIFE WAS SITTING IN CAR IN PASSENGER SEAT. CAR WAS NOT MOVING. WIFE EXITED CAR TO RETRIEVE ITEM FROM HOUSE. RETURNED TO FIND VEHICLE DOWN THE HILL AND IN THE WOODS.
NHTSA ODI 10872522
Jun 3, 2016Transmission & drivetrainCrash
I PUT THE CAR IN PARK (ENGINE STILL RUNNING) TO GO OUT OF THE VEHICLE TO TALK TO SOMEONE. I TURNED AROUND AND THE CAR WAS ROLLING BACKWARDS. IT GAINED SPEED AS IT APPROACHED A HILL, CROSSED OVER A SIDEWALK AND SLAMMED INTO A TREE. I HAD 2 BIKES ON A BIKE RACK ON THE BACK, WHICH TOOK THE BRUNT OF THE CRASH. THE BIKES, THE BIKE RACK AND THE REAR OF THE CAR WERE CRUSHED. THERE WAS NO WARNING NOISE OR OTHER INDICATION THAT MY CAR HAD NOT GONE INTO PARK.
NHTSA ODI 10872370
Jun 1, 2016Transmission & drivetrainElectrical systemBody & structureCrash
VEHICLE WAS STATIONARY, IN PARK WITH ENGINE IDLING. STANDING OUTSIDE OF VEHICLE, I OPENED DOOR TO REACH IN TO TURN IGNITION OFF. AS SOON AS I HIT IGNITION, CAR ACCELERATED FORWARD DRAGGING ME ABOUT 10 YARDS. I WAS NOT IN VEHICLE AND HELD ON TO STEERING WHEEL AND OPEN DOOR TO KEEP FROM GETTING RUN OVER. IT COLLIDED WITH VEHICLE PARKED IN FRONT OF ME, LUCKILY IN AN EMPTY PARKING LOT AND NO ONE WAS INJURED. THERE IS SURVEILLANCE CAMERA ON SITE AND THIS INCIDENT WAS CAPTURED ON VIDEO. WITNESSES WERE PRESENT AND CO-WORKERS VIEWING IT WERE FRIGHTENED BY IT...CAR SEEMED TO HAVE A MIND OF ITS OWN.
NHTSA ODI 10871852
May 24, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE CONTACT STARTED THE VEHICLE AND IT ROLLED BACKWARDS IN REVERSE. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.
NHTSA ODI 10870571
May 23, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE CONTACT'S GARAGE WITH A PASSENGER IN THE VEHICLE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V240000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
NHTSA ODI 10870332
May 23, 2016Transmission & drivetrainCrash
TL* THE CONTACT OWNS A 2015 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED IN FRONT OF A STORE, IT ROLLED FORWARD INTO THE STORE AND A FENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED DUE TO LACK OF PARTS. THE APPROXIMATE FAILURE MILEAGE WAS 2,021.
NHTSA ODI 10870340
May 17, 2016Transmission & drivetrainCrash
RECALL 16V-240: LAST NIGHT, I RECEIVED A CALL WHILE IN THE GROCERY STORE THAT MY CAR HAD BEEN INVOLVED IN AN ACCIDENT. WHEN I WENT OUTSIDE, MY CAR HAD RUN INTO THE CAR FRONT OF ME IN THE PARKING LOT. THE CAR WAS RUNNING, THE DOORS WERE LOCKED AND THE ENGINE WAS IN GEAR. THERE APPEAR TO BE SEVERAL FAILURES HERE. FIRST, THE GEAR SHIFTER DOES NOT MOVE INTO A GEAR, BUT INSTEAD SEEMS TO OPERATE AS A TOGGLE SWITCH. SO YOU NEVER KNOW FOR SURE IF YOU ARE IN OUT OF GEAR LIKE YOU DO IN EVERY OTHER AUTOMATIC TRANSMISSION CAR I'VE EVER OWNED. SECOND, WHEN I PUSHED THE ON/OFF BUTTON, THE CAR APPARENTLY REMAINED ON. SHOULDN'T I HAVE AT LEAST BEEN ALERTED THAT I HAD ATTEMPTED TO TURN OFF THE CAR WHILE IN GEAR. THIRD, I OPENED THE DOOR WITH THE CAR IN GEAR. SHOULDN'T I HAVE BEEN ALERTED AGAIN. FOURTH, I USED THE FOB TO LOCK THE CAR AND THEN WALKED AWAY WITH THE ROC, ALL WHILE IT WAS RUNNING AND IN GEAR. AGAIN, SHOULDN'T I HAVE BEEN ALERTED. I'M SURE THERE WERE SOME ELECTRONIC BEEPS WHEN I DID SOME OF THESE THINGS, BUT THAT'S CLEARLY NOT ENOUGH. MY WIFE'S CAR HAS THE HORN HONK WHEN YOU LEAVE THE CAR WITH THE FOB AND THE ENGINE IS JUST RUNNING. I THINK I SHOULD HAVE RECEIVED MUCH MORE ATTENTION-GRABBING WARNINGS THAN ANY I MAY HAVE RECEIVED GIVEN THE DANGER POSED BY MY CAR STILL RUNNING AND IN GEAR.
NHTSA ODI 10865480
May 15, 2016Transmission & drivetrainCrash
THERE ARE A TOTAL OF THREE INCIDENTS THAT HAD OCCURRED, ALL WITHIN A COUPLE MONTHS OF EACH OTHER. THE FIRST INCIDENT HAPPENED LATE DECEMBER/ EARLY JANUARY. FINISHING UP WORK I LEAVE THE BUILDING AND START MY CAR UP. WHEN I PUT IT IN REVERSE, TO PULL OUT, THE JEEP LURCHED VIOLENTLY FORWARD COLLIDING WITH THE CEMENT BARRIER. I TOOK IT TO THE DEALERSHIP WHERE THEY HELD ON TO MY CAR FOR SEVERAL WEEKS, REFUSING TO DISCLOSE ANY INFORMATION TO ME ABOUT THE STATUS OF MY VEHICLE. ONCE THEY RETURNED MY JEEP TO ME THEY CONCLUDED NOTHING WAS WRONG, AND DECLINED ANY FINANCIAL ASSISTANCE. THE SECOND INCIDENT I WAS DRIVING ON THE HIGHWAY, LATE MARCH DURING THE EVENING. ADMITTEDLY SPEEDING SLIGHTLY, I WAS GOING ONLY FIVE-SEVEN OVER. AND JUST RANDOMLY MY JEEP STARTS ACCELERATING BY ITSELF. AT ITS PEAK I WAS GOING 80-85 MPH AND CONTINUED AT THAT SPEED FOR SEVERAL MINUTES BEFORE I WAS ABLE TO REGAIN CONTROL OF MY VEHICLE. THE THIRD INCIDENT OCCURRED ON MAY 14TH, WHERE I WAS COMING OFF THE RAMP ABOUT TO MERGE ON TO THE HIGHWAY, WHEN MY CAR INEXPLICABLY KICKED IN ITS FOUR-WHEEL DRIVE AND DROPPED GEARS IN TO LOW. THE CAR VIOLENTLY SHUDDERED TO AN ALMOST NEAR STOP WITH BUSY TRAFFIC COMING FROM BEHIND, RESULTING IN A VERY CLOSE COLLISION. HOW IT WAS ABLE TO CHANGE GEARS, AND WHY, I HAVE NO IDEA. BUT I DEFINITELY DO NOT FEEL SAFE IN MY VEHICLE ANYMORE.
NHTSA ODI 10865011
May 8, 2016Transmission & drivetrainCrash1 injury
I HAVE A 2015 JEEP GRAND CHEROKEE WITH A MONOSTABLE GEAR SHIFTER. NUMEROUS TIMES I HAVE HAD THE CAR GO INTO AN UNDESIRED GEAR. ON OCTOBER 20, 2015, I DROVE THE CAR INTO THE GARAGE TO PARK IT; I PLACED IT IN WHAT I THOUGHT TO BE PARK, EXITED THE VEHICLE, AND THEN THE VEHICLE (IN REVERSE) STARTED TO DRIVE OUT OF THE GARAGE. I WAS CAUGHT BETWEEN THE DOOR AND CAR AND UNABLE TO GET BACK IN DUE TO THE SPEED OF MOVEMENT. AS THE CAR BACKED OUT, THE DOOR CAUGHT ON THE MAIN SUPPORT COLUMN TO THE HOUSE AND BENT BACKWARDS; EVENTUALLY THE DOOR HINGE GAVE OUT AND THE CAR CLEARED THE GARAGE. ONCE IN THE DRIVEWAY AND WITH THE DOOR OUT OF THE WAY, I WAS ABLE TO RUN FAST ENOUGH TO GET INTO THE CAR AND STOP IT BEFORE IT DROVE INTO THE HOUSE ACROSS THE STREET. THE CAR HAD ENOUGH SPEED TO SCREECH WHEN THE BRAKES WERE APPLIED. MY SHOULDER AND ARM WERE BADLY BRUISED BUT I DID NOT SEEK MEDICAL ATTENTION. THE HOUSE DAMAGE WAS MOSTLY MINOR; WE ARE AWAITING AN INSPECTION TO VERIFY THE COLUMN'S INTEGRITY. THE CAR DAMAGE WAS SUBSTANTIAL, REQUIRING A NEW DOOR AND TWO NEW PANELS. MY INSURANCE COMPANY, USAA, COVERED THE DAMAGE (MINUS DEDUCTIBLE). MY BROTHER HAD A SIMILAR EXPERIENCE IN A CHRYSLER 300 WITH THE SAME SHIFTER, HE BACKED INTO ANOTHER CAR WHEN HE THOUGHT THE VEHICLE WAS IN PARK. MY WIFE HAS MADE THE MISTAKE ON OUR JEEP A NUMBER OF TIMES AS WELL, BUT SHE HAD NOT GOTTEN OUT OF THE VEHICLE COMPLETELY BEFORE NOTICING THE ERROR.
NHTSA ODI 10863787