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What 9 owners told NHTSA about the 2015 Hyundai Equus

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (9)Crash / fire / injury (1)Electrical system (2)Seats (2)Steering (2)Airbags (1)Brakes (1)Fuel system (1)Lights (1)Speed control (1)Suspension (1)

1 of 9 complaints match · crash/fire/injury only · clear filters

Nov 25, 2024Seats1 injury

On August, 2nd around noon, I was driving alone, west on a rural road called 1869 in Liberty Hill, TX. I believe the speed limit on this winding rural road is 55mph, and I was about 1 mile west of 183. While my car was in motion, my active headrest activated (exploded) into the back of my head, throwing me forward into the steering wheel. This happened randomly and unprompted. There were no other cars on the road with me, I didn’t collide with anything, and the road was smooth. I quickly regained control of the car and continued to my destination. The Hyundai dealership confirms the misfired active headrest, and Hyundai does not want to repair it, as the vehicle is out of warranty. There were no warnings prior to the event. I was resting my head on the headrest when it happened.

NHTSA ODI 11627331

Working with the data? Download all 9 complaints as CSV · fetched from NHTSA July 26, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2015 Hyundai Equus verdict →