May 11, 2015AirbagsCrash1 injury
TL* THE CONTACT OWNED A 2015 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO A CURB. AS A RESULT, THE VEHICLE ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A CUT ARM AND LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000. ..UPDATED 05-27-15 *BF UPDATED 9/17/2015 *JS
NHTSA ODI 10715730
Apr 10, 2015SteeringCrash
ON THE EVENING OF 4/7/2015 I RENTED A 2015 HYUNDAI ELANTRA FROM ENTERPRISE. THE NEXT EVENING, 4/8/2015 AT ABOUT 10:30PM, I WAS DRIVING OUT OF THE RV PARK WHERE WE WERE STAYING. I WAS DRIVING ABOUT 15 MPH AND HAD JUST DRIVEN OVER A SMALL BRIDGE THAT HAD A VERY SLIGHT BUMP AT THE END BEFORE THE ROAD CURVED SLIGHTLY TO THE RIGHT. AS I WENT OVER THE BUMP THE STEERING WHEEL LOCKED UP AND I FOUND MYSELF HEADING STRAIGHT INTO THE WOODEN WALL ALONG THE RIGHT SIDE OF THE ROAD. I COULD NOT GET THE STEERING WHEEL TO TURN TO THE LEFT, AWAY FROM THE WALL, AND CRASHED THROUGH IT. LUCKILY, BECAUSE I WAS GOING SO SLOW, I DID NOT WIND UP GOING INTO THE CONCRETE AND STEEL RETAINER WALL BEHIND THE WOODEN WALL, AND NO ONE WAS HURT. THE FRONT OF THE CAR AND THE WOODEN WALL, HOWEVER, WERE BADLY DAMAGED. THE TOW TRUCK DRIVER ALSO HAD PROBLEMS GETTING THE STEERING TO RESPOND WHEN HE WAS BACKING THE CAR OUT OF THE WALL. IT FINALLY UNLOCKED AFTER HE KEPT AT IT FOR A FEW MINUTES. *TR
NHTSA ODI 10704997
Apr 9, 2015SteeringSuspension
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. WHEN DRIVING OVER AN UNEVEN ROAD SURFACE AT VARIOUS SPEEDS, THE REAR END OF THE VEHICLE SWAYED BACK AND FORTH. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER ON THREE OCCASIONS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 5/12/15*CN
NHTSA ODI 10704629
Mar 28, 2015SteeringSuspension
THE CAR SWAYS BACK AND FORTH WHEN DRIVING AT HIGHWAY SPEEDS. TIRES AND ALIGNMENT, WERE CHECKED AND EVERYTHING IS GOOD. CAN NOT STAY IN A STRAIGHT LINE FOR VERY LONG. SWITCHED FROM COMFORT, SPORT, NORMAL AND NO DIFFERENCE. IF THERE IS LITTLE WIND OUT THE CAR GETS EVEN WORSE AND DOES NOT STAY STRAIGHT. NO ONE AT THE DEALERSHIP CAN EXPLAIN AND SEEMS THEY DON'T CARE. *TR
NHTSA ODI 10702325
Jan 23, 2015Suspension
TL*THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE HIT A BUMP IN THE ROAD WHICH CAUSED THE REAR OF THE VEHICLE TO SWAY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 400.
NHTSA ODI 10678523
Jan 7, 2015Electrical systemBrakes
I PURCHASED A 2015 HYUNDAI ELANTRA ON NOVEMBER 26TH, 2014. THE CAR WAS BRAND NEW WHEN I PURCHASED IT. ON DECEMBER 23RD I NOTICED THAT MY BRAKE LIGHTS WOULD NOT TURN OFF AFTER HAVING PARKED AND REMOVED THE KEY. I WAS UNABLE TO GET THE LIGHT TO TURN OFF, BUT I HAD A TRIP SCHEDULED TO VISIT FAMILY DURING THE HOLIDAYS. I WAS FORCED TO LEAVE THE CAR AT MY HOUSE IN ITS PRESENT STATE. WHEN I REACHED MY DESTINATION ON DECEMBER 24TH I CALLED HYUNDAI (LITHIA SPRINGS) TO TELL THEM ABOUT THE ISSUES AND TO ASK THEM HOW THEY WANTED TO HANDLE THIS ISSUE. THE SERVICE REPRESENTATIVE TOLD ME TO BRING THE CAR IN ON JANUARY 3RD. WHEN I RETURNED TO GEORGIA I BROUGHT THE CAR TO HYUNDAI. WHILE DRIVING THE VEHICLE I COULD SMELL A STRONG ODOR REMINISCENT OF SPOILED MILK. WHEN I ARRIVED AT THE DEALERSHIP THEY EXAMINED THE CAR AND INITIALLY TOLD ME THAT THE ISSUE WAS WITH THE BRAKE CLUTCH NOT DEPRESSING PROPERLY. AFTER THE TECHNICIAN REPLACED THIS PART HE RETURNED TO TELL METHAT HE WAS UNABLE TO CORRECT THE ISSUE AND THAT HE SUSPECTED IT TO BE AN ELECTRICAL ISSUE. HE REQUESTED THAT I LEAVE THE CAR WITH HIM SO THAT IT COULD BE WORKED ON AND PLACED ME IN A LOANER VEHICLE. I RECEIVED A CALL TODAY (JANUARY 6TH, 2015) AND WAS TOLD THAT THE ISSUE HAD BEEN ISOLATED AND THAT THE CAR WAS NOT SEALED PROPERLY AND WATER HAD CAUSED THE ELECTRICAL ISSUES I WAS HAVING. [XXX]. TOLD ME THAT THE CAR WOULD NEED TO HAVE THE WINDSHIELD REMOVED, CARPET REMOVED, DRIED, AND RESEALED. I EXPRESSED MY CONCERN WITH THIS AND LET HIM KNOW THAT I WANTED THE CAR REPLACED IMMEDIATELY, TO WHICH HE DID NOT REPLY. HE TOLD ME THAT HYUNDAI MANUFACTURING WOULD MOST LIKELY NOT REPLACE MY BRAND NEW VEHICLE AND THAT ALL HE COULD DO WAS TRY TO FIX THE ISSUES. I AM TRULY UNHAPPY AND WANT MY MONEY BACK OR A BRAND NEW CAR. I HAVEN'T EVEN DRIVEN THIS CAR 1,000 MILES AND NOT ONLY AM I WITHOUT A CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI 10670793
Dec 18, 2014Seats
TL* THE CONTACT OWNS A 2015 HYUNDAI ELANTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DRIVER'S SIDE HEAD REST FAILED TO REMAIN IN THE DOWNWARD POSITION. AS A RESULT, THE CONTACT WAS UNABLE TO SEE THE REAR WINDOW IN ORDER TO REVERSE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8.
NHTSA ODI 10667098
Nov 11, 2014Steering
THE STEERING COLUMN HAVE UNUSUAL OVERHEAT, THEY BEGIN TO WARM, AT 30 MINUTES OF NORMAL DRIVING , THE COLUMN HAVE 122 FAHRENHEIT DEGREES, IN THE INTERIOR, EXACTLY IN THE LEGS, ITS RISKY TO MY HEALTH PLEASECHECK IT, THE DEALER, REPLACE THE STEERING COLUMN , BUT THE FAULT REMAINS. *TR
NHTSA ODI 10654095