What 66 owners told NHTSA about the 2015 Hyundai Accent 5

The contact owns a 2015 Hyundai Accent. The contact stated that after parking the vehicle in the garage, approximately four hours later the contact was awakened by the dog and discovered flames coming from the garage. The fire department was called to the home and extinguished the flames. During the incident the home was partially destroyed and deemed unlivable and the vehicle was also destroyed. A fire report was taken at the scene. The home insurance inspector later indicated that the fire originated from the engine compartment of the vehicle. No physical injuries were reported, but the contact had experienced severe stress and anxiety from the incident. The manufacturer was not contacted regarding the incident. The local dealer was notified. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V651000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 78,000.

NHTSA ODI 11554300

The contact owns a 2015 Hyundai Accent. The contact stated that while driving at 60 MPH, the contact was informed by someone on the road that their vehicle was emitting smoke. The contact pulled to the side of the road and then the vehicle caught fire. No warning light was illuminated. The vehicle was towed to a lot. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The origin of the fire was unknown. The fire was located in the engine and underneath the engine. The fire department extinguished the fire. A fire department report was filed. A police department report was not filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,000.

NHTSA ODI 11549858

1 YEAR AFTER PURCHASING CAR, I HAD A CHECK ENGINE SENSOR SHOW UP. I TOOK IT IN AND A DIAGNOSTIC TEST SHOWED AN O2 SENSOR NEEDED TO BE REPLACED. I REPLACED IT AND THE PART WAS DEFECTIVE, SO I TOOK IT BACK AND THEY REPLACED IT AGAIN, AFTER WHICH IT APPEARED TO BE FINE. THEN LESS THAN 6 MONTHS LATER, IT BEGAN TO RUN POORLY AND WOULD NOT ACCELERATE PROPERLY AND SEEMED TO NOT BE GETTING FUEL OR OXYGEN OR SOMETHING. I TOOK IT IN AGAIN AND ENDED UP HAVING A CATALYTIC CONVERTER PUT IT FOR OVER $500. IT RAN FINE FOR MAYBE A MONTH AFTER AND THE CHECK ENGINE LIGHT COMES ON AGAIN, IT WAS RUNNING POORLY AGAIN, LOSING POWER ALMOST STALLING OUT WHEN PUSHING ACCELERATOR, IT SMELLED LIKE BURNT OIL. I HAD OIL CHECKED AND CHANGED 3 TIMES DURING THE TIME THIS ALL WAS HAPPENING TOO BECAUSE OF THE SMELL OF BURNING OIL. EACH TIME THE OIL CHANGE WAS DONE THE SERVICE TECHNICIAN SAID IT APPEARED NOT O HAVE BEEN CHANGED BECAUSE IT WAS BLACK AND BURNT AND LOW, WHICH IS NOT POSSIBLE, DUE TO HOW FREQUENTLY I WAS HAVING IT CHECKED AND CHANGED NOT KNOWING WHAT ELSE TO DO!!! ULTIMATELY, ON MY WAY TO MY PARENTS HOUSE THE ENGINE BLEW AND SMOKE POURED OUT FROM UNDER IT AND IT WOULD NOT RUN AGAIN AND IT APPEARED TO BE BURNING. UPON INSPECTION THERE WAS A HOLE MELTED INTO THE ENGINE BLOCK!!!! I AM SO DISAPPOINTED IN THIS VEHICLES PERFORMANCE. I HAD THE VEHICLE FROM 2017 TO MARCH OF 2020, STILL OWE MONEY ON IT AND CANNOT DRIVE IT OR AFFORD TO GET IT FIXED. THIS ENGINE FAILURE WAS NOT MY FAULT OR DUE TO MY FAILURE TO PROPERLY CAR FOR THE CAR. THIS IS A HYUNDAI ISSUE AND IT IS TIME SOMEONE BE MADE AWARE THAT THIS HAPPENED TO WHAT COULD HAVE BEEN A LIFE LONG CONSUMER, BUT NEVER AGAIN!!!!

NHTSA ODI 11377522