What 199 owners told NHTSA about the 2015 Honda Odyssey

I WAS DRIVING INTO THE GARAGE AND BRAKE PEDAL WENT TO FLOOR WITH NO RESISTANCE AND CAR CRASHED INTO A CABINET IN THE FRONT OF GARAGE CAUSING DAMAGE TO CAR, CABINET AND GARAGE WALL. TOOK CAR TO DEALER AND WAS TOLD EVERYTHING CHECKED OUT OK AND THERE WAS NOTHING WRONG. THEY STATED THERE WAS NOTHING THEY COULD DO FOR ME. THEY SAID I COULD CALL HONDA CORPORATE BUT THEY WOULDN'T DO ANYTHING EITHER. I HAD TO PAY TO GET CAR REPAIRED, BUY NEW CABINET AND PAY TO HAVE GARAGE WALL REPAIRED. I THEN HAD TO TRADE CARS BECAUSE MY WIFE REFUSED TO DRIVE THIS ONE. I HAD THE VEHICLE FOR APPROXIMATELY 4 MONTHS WHEN THIS HAPPENED. I BOUGHT IT NEW. AFTER 4 MONTHS I WAS FORCED TO BUY ANOTHER NEW CAR. I REALIZE THIS MAY NOT BE A BIG DEAL TO SOME BUT WHAT IF THIS WOULD HAVE HAPPENED AT STOP SIGN AND I WOULD HAVE WENT THROUGH AND SOMEONE WAS HURT OR EVEN KILLED. THIS CAR WILL BE SOLD TO SOMEONE ELSE AND WE CAN ONLY HOPE IT DOESN'T HAPPEN AGAIN. THERE WAS ANOTHER COMPLAINT IN THIS FORUM WITH THE SAME PROBLEM. FOR HONDA CORPORATE TO JUST PUSH THIS ASIDE AND NOT MAKE IT RIGHT I THINK IS JUST TERRIBLE.

NHTSA ODI 10786867

IT WAS LITTLE COLD NIGHT. I DROVE ON FREEWAY FOR 40MINUTES WITH KIDS WITHOUT CENTRAL HEATING. WHEN WE GOT HOME, I WAKE THEM UP.I FOUND MY YOUNG DAUGHTER AT BACK SEAT, SHE COULDN'T WAKE UP UNUSUALLY. SHE WAS SLEEPING, LEANING TOWARD RT. SIDE CUP HOLDER SIDE AT BACK SEAT. I SAW HER FACE WAS SO RED LIKE FIRST DEGREE BURN AND HER HAIR WAS ALL WET AND HER BODY WAS SO SWEATING. IT WAS UNBELIEVABLE THAT THE WHOLE SURFACE NEXT TO RT. BACK SEAT WAS EXTREMELY HOT!!! EVEN THOUGH THE VAN ENGINE WAS STOPPED. I IMMEDIATELY TRIED TO HER COOL DOWN. MY KIDS TOLD ME. "EVER SINCE WE BOUGHT THIS VAN, WHEN THE VAN'S ENGINE WAS TURNING ON, BACK SEAT RT. SIDE BODY WAS ALWAYS HOT." NEXT MORNING, I TOOK THE VAN TO HONDA SERVICE. BUT IT COULD NOT FIXED FOR 3DAYS AND NO ONE CALLED ME FOR UPDATING INFO. THE VAN IS STILL IN THE SERVICE. ONE OF TECHNICIAN TOLD ME FROM THE SERVICE, IT HAS BEEN PROBLEMS FOR 4YEARS. I CALLED HONDA CUSTOMER SERVICE, BUT NO ANSWER. I AM TRYING TO ASK THEM BUY BACK PROGRAM. IT IS EXTREMELY DANGEROUS FOR FAMILY WITH YOUNG CHILDREN. THIS IS NOT FIRST TIME PROBLEM FOR THIS NEW VAN. I ALREADY HAD SEVERAL PROBLEMS. 1. IT WAS NOT STARTING ENGINE SEVERAL TIMES ON THE 1ST WEEK OF PURCHASE. 2. BRAKE WAS COMPLETELY NOT MOVING MORE THAN ONE HOUR AND NOT STARTING ENGINE TOGETHER ON THE 2ND WEEK OF PURCHASE IN THE PARKING LOT. 3. CLICKING AND CLUCKING NOISE AT REAR OF LT. SIDE WITH RT. TURNING WITH BRAKE ALL THE TIMES. 4. THE VAN'S HORN BY ITSELF MAKING NOISE FOR 20MINUTES ON FREEWAY DRIVING. THE HONDA SERVICE COULDN'T FIND THE CAUSES. THEY JUST REMOVED VAN'S SECURITY ALARM. HONDA SERVICE DIDN'T ALLOW ME FOR A RENTAL VAN. I AM EXPECTING HONDA'S IMMEDIATE AND APPROPRIATE CUSTOMER CARE FOR BUY BACK PROGRAM. UNTIL NOW, THIS BRAND NEW VAN WENT TO 9TIMES SERVICES FOR 3MONTHS WITHOUT FIXING, 11DAYS IN THE SERVICE, OUR FAMILY ARE VERY HAVING HARD TIME FOR NORMAL LIVING LIFE WITH KIDS. *TR

NHTSA ODI 10678816