Jan 10, 2019Visibility & wipers
TRAVELING ON THE HIGHWAY AT AROUND 65 MPH WHEN I HEARD A LOUD BANG COME FROM THE TOP OF THE CAR. THE MOONROOF HAD UNEXPECTEDLY SHATTERED. HEATER WAS ON, WEATHER WAS AROUND 60 FAHRENHEIT IN CALIFORNIA. WHEN THE MOONROOF SHATTERED, I WAS NO WHERE NEAR AN OVER PASS; I HAVE NO REASON TO BELIEVE SOMETHING FROM THE EXTERIOR CAUSED THE DAMAGE. GLASS SHATTERED OUTWARD, BUT BITS STILL FELL WITHIN THE VEHICLE. PHOTO CAN CORROBORATE OUTWARD TRAJECTORY.
NHTSA ODI 11166299
Jan 4, 2019Fuel system
CAR ENTERED A PARKING SPOT WITH THE CLUCH PLACED IN PARK. SUDDENLY THE CAR ABRUPTLY WENT OVER THE CURB WAS STOPPED BY A CAR PARKED OPPOSITE SIDE. ABOUT 15 MIN. LATER THE LIGHTS WENT ON. THERE WAS NO MOVEMENT WHEN PLACED IN PARK.
NHTSA ODI 11165204
Jan 4, 2019Fuel system
CAR ENTERED A PARKING SPOT WITH THE CLUCH PLACED IN PARK. SUDDENLY THE CAR ABRUPTLY STARTED WENT OVER THE CURB WAS STOPPED BY A CAR PARKED OPPOSITE SIDE. ABOUT 15 MIN. LATER THE LIGHTS WENT ON. THERE WAS NO MOVEMENT WHEN PLACED IN PARK.
NHTSA ODI 11165205
Dec 20, 2018Transmission & drivetrain
WHILE DRIVING I FELT A VIBRATION. ABOUT 15 MILES LATER THE RPMS WERE HIGH AND I WAS UNABLE TO ACCELERATE. THE CAR STOPPED COMPLETELY ON A MAJOR ROAD GOING UP HILL. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING OF ANY SORT. THE DEALERSHIP SERVICE CENTER CLAIMS IT IS THE TRANSMISSION AND KEEP INSISTING THAT IT WAS A FAULTY SWITCH, ALTHOUGH IT HAS NEVER BEEN REPLACED. THE TRANSMISSION IS COMPLETELY BURNT AND THE CAR'S DIAGNOSTIC SYSTEM STILL DOES NOT REGISTER THAT THERE IS A PROBLEM. THEIR ESTIMATE CLAIMS: "REPLACE TRANSMISSION (DTC P0741 TORQUE CONVERTER CLUTCH STUCK OFF, DURING INSPECTION FOUND TRANSMISSION PRESSURE VALVE LOOSE ON TRANSMISSION ALLOWING FLUID TO SPILL OUT, CAUSING TRANSMISSION TO BURN INTERNALLY, DTC P0741 TORQUE CONVERTER CLUTCH STUCK OFF, DURING INSPECTION FOUND TRANSMISSION PRESSURE VALVE LOOSE ON TRANSMISSION ALLOWING FLUID TO SPILL OUT, CAUSING TRANSMISSION TO BURN INTERNALLY)"
NHTSA ODI 11162829
Dec 15, 2018Transmission & drivetrain
VEHICLE ( MILEAGE 70,511 ) WAS ABOUT TO ENTER A HIGHWAY, WHEN I HEAR A NOISE IN THE POWER TRAIN LIKE A POP SOUND, THEN START LOOSING POWER AND STOP. I KNOW IS A RECALL ON 2014 -15 HONDA CIVIC BUT WHEN I USE THE VIN DOEN NOT SHOW ON THE SYSTEM HONDA DEALER IS NOT ACCEPTING MY CAR FOR REPLACING MY TRANSMITION AND THEY TOLD ME TO GET A LAWYER ...'''''CAR WAS MANUFACTURED ON 2014 . I NEED HELP.
NHTSA ODI 11161759
Dec 9, 2018Electronic Stability Control (esc)
AS I STARTED TO DRIVE I NOTICED THAT WAS RUNNING REALLY SLOW AND MAKING A LOUD NOISE.AFTER 2 MILES I TURNED AROUND AND WENT BACK TO MY WORKPLACE.AS SOON IT REACHED UPHILL THE CAR WAS DRIVING BACKWARD.THIS IS 3 YR OLD CAR,THE AUTO REPAIR GUY SAID ITS THE TRANSMISSION. I FIND IT ODD FOR A 3 YR OLD CAR WITH 75,500 MILES ONLY.ALSO FIRST WEEK WHEN I HAD IT THE TIRE PRESSURE KEPT COMING ON. I THOUGHT IT MIGHT BE A SENSOR PROBLEM OR MAYBE SOFTWARE BUT THE CAR COMPANY DEALER WHERE I BOUGHT IT KEPT TELLING ME IT'S SOMETHING TO DO WITH THE WEATHER.THE LIGHT IS ON FOR 3 YRS NOW SO HOW DO I REALLY KNOW IF MY TIRES ARE OK OR NOT..MY CAR WENT TO HYDROPLANE ONE WHEN RAINSTORM AND COME TO FIND OUT MY TIRES WERE BAD AND BEC THE TIRE PRESSUE LIGHT WAS ON ALL THE TIME IT DIDN'T REALLY GAVE ME A REAL WARNING REGARDING MY TIRES.THE CAR DEALERSHIP COMPANY JUST IGNORED ME.DO THEY HAVE TO WAIT UNTIL I REALLY HAVE A BAD WRECK?? PLS. HELP ME,I REALLY WANT HONDA CARE TO KNOW BEFORE ITS TOO LATE.THANK YOU.
NHTSA ODI 11157145
Dec 3, 2018Transmission & drivetrain
ABOUT 15 SECONDS ENTERING THE FREEWAY I DECIDED TO MERGE. AS I ACCELERATED I HEARD SOMETHING POP OR LIKE A CLUNK/THUMP SOUND, LIKE SOMETHING HAD SHIFTED, THEN MY CAR BEGAN TO SLOW DOWN. THEN WHEN I STEPPED ON THE GAS MY RPM WAS MOVING BUT MY CAUSE WAS NOT. GOOD THING I WAS STILL ON THE FAR RIGHT HAND SIDE AND WAS ABLE TO PULL TO THE SHOULDER WITHOUT CAUSING ANY ACCIDENTS. I TURNED THE ENGINE OFF THEN BACK ON. ENGINE WAS FINE, IT STARTED BUT I MY CAR WASN'T MOVING WHEN I PRESSED THE GAS ON DRIVE. I TRIED TO REVERSE MY CAR BUT IT MOVED VERY LITTLE AS WELL. SOUNDS LIKE MY PROBLEM REFLECTS THE RECALL ON 2014-2015 HONDA CIVIC CARS REGARDING ABOUT THE TRANSMISSION, ALTHOUGH A RECALL DOESN'T SHOW WHEN TYPING MY VIN.
NHTSA ODI 11155636
Nov 15, 2018
I THINK THE TRANSMISSION IS NOT MAKING THE CHANGES CORRECTLY
NHTSA ODI 11151757
Nov 12, 2018Transmission & drivetrain
THE CAR HAS A KNOWN ISSUE AS TOLD TO ME BY HONDA DEALER WITH THE PRESSAURE PLAYER SPRINGS FAILING CAUSING LOUD GRINDR NOISE. IT HAPPENS WHEN TAKING OFF IN FIRST GEAR ON THESE CARS. IT IS CONSISTENT WITH ALL 9TH GENERATION HONDA CIVICS FORUMS LIST THE PROBLEM AS A PRESSURE PLATE. HONDA IS ATTEMPTING TO CHARGE 2800 TO FIX A PLROBLEM THEY KNOW IS WITH A FLAWED PART. WHEN SITTING IN FIRST GEAR AND YOU LET THE CLUTCH OUT THE CAR MEMAKES A GRINDR NOISE. ONE HONDA FORUM LIST OVER 52 PAGES OF PEOPLE ADDRESSING HAVING THIS ISSUE.
NHTSA ODI 11151040
Nov 3, 2018Airbags
CAR WAS STATIONARY SITTING IN DRIVE-WAY. AIR BAG WARNING LIGHT CAME ON DASHBOARD AS SOON AS CAR WAS TURNED ON. CAR WAS TAKEN TO HONDA DEALERSHIP AND I WAS INFORMED THAT TWO ISSUES MIGHT BE THE CAUSE: FRONT RIGHT IMPACT SENSOR FAILURE ($300ISH TO REPLACE) OR SRS MOTHERBOARD FAILURE ($1400 TO REPLACE). HONDA IS REFUSING TO PAY FOR ANY SAFETY FAILURES ON THE CAR BECAUSE, "VEHICLE IS OUT OF WARRANTY". SO EVEN THOUGH THE AIR BAG MAY DEPLOY AT ANY MOMENT OR NOT DEPLOY WHEN NEEDED (LIKE A CAR CRASH); IT IS SUPPOSE TO BE PAID FOR BY THE LOYAL HONDA CUSTOMER TO REPLACE. I HAVE NOT HAD MY CAR SERVICED YET, MIGHT DECIDE TO GO WITH SOMEONE OTHER THAN HONDA FOR SERVICING. SIDE NOTE: CAR HAS NEVER BEEN IN ANY ACCIDENTS OF ANY NATURE AND HAS ONLY BEEN SERVICED AT THE DEALERSHIP.
NHTSA ODI 11145104
Oct 31, 2018Transmission & drivetrain
VEHICLE MILEAGE: 73,835 DESCRIPTION: OCTOBER 27TH, MY TRANSMISSION SEEMS TO HAVE EXPIRED AT 73,835 MILES. I WAS SITTING STILL IN THE TURN LANE OF A 4-LANE HIGHWAY WAITING TO TURN LEFT. WHEN I PUSHED THE GAS I HEARD A THUMP. NOTHING LOUD OR SCARY, JUST A THUMP. NONE OF MY GEARS WOULD WORK BUT THE CAR KEPT RUNNING. SOME GOOD OLE BOYS PUSHED ME FROM THE MIDDLE OF THE ROAD.
NHTSA ODI 11144509
Oct 5, 2018Visibility & wipers
LEAVING WORK THIS MORNING, I TURNED ON MY CAR AND ACTIVATED THE REAR DEFROSTER. AFTER DRIVING FOR ABOUT 10 MINTUES, MY REAR WINDOW LITERALLY EXPLODED SOUNDING LIKE A CANNON WENT OFF RIGHT BEHIND MY HEAD. I WAS DRIVING AT APROX. 15 MPH ON A EVEN ROAD SURFACE SO IVE RULED OUT VIBRATIONS AND ALSO IT WAS ABOUT 75 DEGREES F SO HEAT COULDN'T HAVE CAUSED IT FROM RAPID TEMP CHANGES. THE ONLY THING I HAVE LET TO WONDER IS IF IT WAS A DEFECT IN THE DEFROSTER THAT CAUSED THE GLASS TO BECOME TOO HOT AND CAUSE THIS. MY DEALERSHIP HAS NOT TAKEN ANY MEASURES TO PULLING AMPS FROM THE DEFROSTER TO SEE IF THERE IS A DEFECT IN THE DEFROSTER AND HAVE REFUSED TO SERVICE THIS UNDER A MANUFACTURER WARRANTY. IS THERE ANY RECORD OF THIS HAPPENING TO OTHER HONDAS? IF SO, I MAY BE ABLE TO PROVE IT WAS A DEFECT FROM THE MANUFACTURER. THANK YOU FOR YOUR TIME.
NHTSA ODI 11133430
Sep 28, 2018AirbagsCrash2 injuries
MY DAUGHTER WAS INVOLVED IN A FRONTAL COLLISION ON 9/27/2018 IN HER 2015 HONDA CIVIC. THE AIRBAGS DID NOT DEPLOY AND SHE HIT HER HEAD, CHEST, AND PELVIS ON THE STEERING WHEEL. WE HAVE HAD THIS CAR SINCE IT WAS NEW. SHE WAS DRIVING ABOUT 35MPH WHEN A CAR STARTED TO TURN IN FRONT OF HER, AND THEY COLLIDED NEARLY HEAD-ON.
NHTSA ODI 11132084
Sep 12, 2018Transmission & drivetrain
A RECALL NOTICE WAS ISSUED IN SEPTEMBER 2015 FOR 2014 AND 2015 HONDA CIVICS DUE TO TRANSMISSION FAILURES. MY 2015 CIVIC WAS BOUGHT IN NOVEMBER 2015 AND ON SEPT. 10, 2018 EXPERIENCED A TRANSMISSION FAILURE SIMILAR TO CARS IN THE RECALL. I AM WRITING TO SEE IF THE RECALL IS BEING EXPANDED TO INCLUDE OTHER CARS EXPERIENCING THESE ISSUES. AMERICAN HONDA IS MAINTAINING NO RESPONSIBILITY AND REFERRED ME TO NHTSA, CLAIMING MY CAR WAS OUTSIDE OF THE RECALL. BUT THE TIME FRAME AND PROBLEM EXPERIENCED IS SUSPECT.
NHTSA ODI 11129105
Sep 12, 2018Transmission & drivetrain
TL* THE CONTACT OWNS A 2015 HONDA CIVIC. WHILE APPROACHING AN INTERSECTION, THE CONTACT ATTEMPTED TO ACCELERATE AND THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT HAD TO PUSH THE VEHICLE OFF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS ALSO TOWED TO OPEN ROAD HONDA (50 US-1, EDISON, NJ 08817, (732)-234-9716) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI 11129109
Aug 19, 2018Transmission & drivetrain
ALL OF A SUDDEN THE CAR STARTED SHAKING, IT FELT LIKE I HAD A TIRE BLOWOUT. IT WAS A GOOD THING THAT I WAS SLOWING DOWN FOR A TURN AND NO TRAFFIC BEHIND ME. I PULLED OVER AND CHECKED OUT THE TIRES AND THEY WERE OKAY. WHEN I TRIED TO ACCELERATE AGAIN THE CAR JUST JERKED WITH A BIG CLUNKING SOUND AND THEN IT STOPPED ALL TOGETHER. I WAS STRANDED WITH A DEAD CAR. THE CAR WOULD NOT MOVE AT ALL AND IT ONLY HAD 61,00 MILES ON IT!!
NHTSA ODI 11120882
Aug 4, 2018Brakes
THE EMERGENCY BRAKE ON THIS VEHICLE DOES NOT KEEP THE CAR FROM MOVING, THE VEHICLE CONTINUES TO MOVE AFTER YOU APPLY THE EMERGENCY BRAKE TO STOP THE CAR.
NHTSA ODI 11115738
Jul 17, 2018Electrical systemTires
TL* THE CONTACT OWNS A 2015 HONDA CIVIC. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (SAM LINDER HONDA, 300 AUTO CENTER CIR, SALINAS, CA 93907, (831)-424-1500) WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 32,000.
NHTSA ODI 11111902
Jul 7, 2018Speed controlCrash
I WAS SLOWLY TURNING MY VEHICLE INTO A PARKING SPACE IN THE PARKING LOT OF A RESTAURANT. THE CAR WAS FACING THE BUILDING WITH A SIDEWALK BETWEEN THE CAR AND THE BUILDING. THE VEHICLE UNEXPECTEDLY AND UNCONTROLLABLY ACCELERATED ON ITS OWN.PRESSING ON THE BRAKE DID NOT SLOW IT DOWN AT ALL. THE VEHICLE LURCHED FORWARD, JUMPING THE CURBED SIDEWALK AND STOPPED WHEN IT CRASHED INTO THE BRICK WALL OF THE BUILDING. I WAS ABLE TO STEER AWAY FROM THE LARGE WINDOW THAT WAS DIRECTLY IN FRONT OF ME. IT WAS NOON AND FORTUNATELY THERE WERE NO CUSTOMERS ON THE SIDEWALK. THE VEHICLE SUFFERED EXTENSIVE FRONT END DAMAGE COSTING $7773 IN REPAIRS. I WAS EVALUATED AT THE SCENE BY AMBULANCE CREW. I HAD AN ELEVATED BLOOD PRESSURE AND A SORE SHOULDER/NECK. THE DEALER'S STAFF AND THE REGIONAL MANAGER INSISTED THAT THIS WAS NOT A FAILURE OF THE VEHICLE, BUT HUMAN ERROR. I KNOW I WAS NOT PRESSING ON THE GAS. THE REGIONAL MANAGER ASKED ME TO DRIVE THE VEHICLE TO THE CRASH SITE TO DEMONSTRATE FOR HIM WHAT HAD HAPPENED AS IT WOULD MAKE IT MORE CLEAR TO HIM THAN READING ABOUT IT. I DECLINED THIS LUDICROUS REQUEST! A POLICE REPORT IS AVAILABLE AS WELL AS INSURANCE CLAIMS AND PHOTOGRAPHS.
NHTSA ODI 11110045
Jun 29, 2018AirbagsBody & structureCrash
AIR BAGS HAVE BEEN REPLACED BUT VIN NUMBER ON THE AIR BAGS HAVE BEEN REMOVED.
NHTSA ODI 11104696
Jun 4, 2018Transmission & drivetrainBrakesEngine
THE TRANSMISSION DRIVE PULLEY SHAFT IS DAMAGED, I WAS DRIVING ON THE FREEWAY AND THE CAR LOCKED UP AND BRAKED AND THE FRONT WHEELS LOCKED UP. THIS IS BAD LUCKILY I WAS ON A DESERTED FREEWAY AND NO ONE WAS BEHIND ME. THIS IS DANGEROUS.
NHTSA ODI 11099886
May 9, 2018Airbags
I JUST PURCHASED THIS HONDA CERTIFIED USED CAR ON MAY 7, 2018. AFTER I STARTED IT IN MY DARK GARAGE THE NEXT MORNING, I NOTICED THAT TO THE RIGHT OF THE CLOCK WAS A WHITE "PASSENGER AIRBAG" NOTICE THAT WAS ON AND REMAINED ON. I HADN'T NOTICED IT IN THE BRIGHT SUNLIGHT THE DAY BEFORE WHEN I DROVE THE CAR HOME FOR THE FIRST TIME. I SHUT OFF THE ENGINE AND STARTED IT AGAIN. THAT NOTICE CAME ON RIGHT AWAY FOLLOWED WITH WITH A LARGER, AMBER-COLORED "OFF" SIGN UNDER IT. THIS OFF SIGN WENT AWAY AFTER A FEW SECONDS, BUT THE WHITE "PASSENGER AIRBAG" NOTICE STAYS ON ALL THE TIME THAT I DRIVE THE CAR, AND EVERY TIME THAT I HAVE DRIVEN IT. I DO NOT HAVE ANYTHING ON OR NEAR THE PASSENGER SEAT. I CALLED THE DEALER AND SOMEONE IN SERVICE TOLD ME TO BRING IT IN. I CHECKED MY OWNER'S MANUAL ON PAGES 8-11 BUT THE INFORMATION THERE ABOUT THE AIRBAG WAS DISCUSSION ABOUT THE "PASSENGER AIRBAG OFF" INDICATOR AS THOUGH IT WAS ONE LIGHT, WHEREAS ON MY CAR IT IS TWO LIGHTS...THE WHITE "PASSENGER AIRBAG" LIGHT THAT STAYS ON ALL THE TIME, AND THE AMBER "OFF" LIGHT THAT IS ONLY ON FOR A FEW SECONDS. I CHECKED THE INTERNET AND FOUND SOME DISCUSSION ABOUT THIS AND IT DIDN'T SEEM TO BE NORMAL FOR IT TO STAY ON ALL THE TIME. WHEN I GOT TO THE HONDA WEST, LAS VEGAS, SERVICE DEPARTMENT THE MORNING OF MAY 9, 2018, I SHOWED THE SERVICE REP WHAT WAS HAPPENING AND HE TOLD ME THAT HIS OLDER HONDA HAD DONE EXACTLY THE SAME THING, AND IT WAS NORMAL. I ASKED HIM TO SIT IN MY PASSENGER SEAT (WHILE THE ENGINE WAS STILL RUNNING) AND THE WHITE "PASSENGER AIRBAG" LIGHT REMAIN ON. I DON'T KNOW IF I'M GETTING THE CORRECT INFORMATION FROM THIS SERVICE GUY. I TRIED TO FIND A WAY TO CONTACT HONDA USA TO ASK THEM, BUT I COULDN'T FIND A WAY TO DO SO. SO CONTACTING YOU SEEMS TO BE THE ONLY WAY TO HOPEFULLY GET THIS RESOLVED. THE WEIGHT SENSORS ON THE SEAT SEEM TO BE TRICKY AND I DON'T KNOW IF MY PASSENGER AIRBAG IS O.K.
NHTSA ODI 11092704
Apr 19, 2018Transmission & drivetrainEngine
TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE. THE VEHICLE WAS TAKEN TO AUTOPARK HONDA (3630 OLD RALEIGH RD, CARY, NC 27511) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED REPLACEMENT DUE TO A BENT CRANKSHAFT AND THE VEHICLE WAS UNSAFE TO DRIVE. THE ENGINE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI 11088973
Mar 26, 2018Speed controlCrash
3 INCIDENTS OF UNINTENDED ACCELERATION - EACH TIME I WAS TURNING LEFT INTO A PARKING SPACE SLOWLY WHEN THE ENGINE REV'D AND THE CAR LURCHED FORWARD. THE 3RD INCIDENT ENDED WITH MY CAR SPEEDING THROUGH A PLATE GLASS WINDOW. THE DEALERSHIP ASSUMES THAT I HIT THE ACCELERATOR INSTEAD OF THE BRAKE. I DEFINITELY DID NOT. I APPLIED THE BRAKE AND WAS GLIDING INTO THE PARKING SPOT. WHEN THE CAR SPED UP. THE BRAKE FAILED TO STOP IT.
NHTSA ODI 11081212
Jan 24, 2018Visibility & wipers
TL* THE CONTACT OWNS A 2015 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD A RATTLING NOISE UNDERNEATH THE VEHICLE NEAR THE TIRES. THE CONTACT TURNED OFF THE RADIO TO HEAR THE NOISE AND NOTICED A WIND NOISE. THE CONTACT THEN SLID THE COVER FOR THE SUN ROOF BACK AND NOTICED THAT THE SUN ROOF GLASS HAD BLOWN OUT. THE CONTACT TOOK THE VEHICLE TO THE ROUND ROCK HONDA DEALER (2301 N INTERSTATE HWY 35, ROUND ROCK, TX 78664; 512-904-6900) WHERE IT WAS DIAGNOSED THAT THE GLASS NEEDED TO BE REPLACED. THE DEALER WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE CONTACT RESEARCHED THE FAILURE AND DISCOVERED THAT IT WAS COMMON. THE DEALER STATED THAT THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,500.
NHTSA ODI 11064720