What 360 owners told NHTSA about the 2015 Honda Civic Cng

TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT WHILE THE VEHICLE WAS ON, IN NEUTRAL OR WHILE DRIVING, THERE WAS AN EXTREMELY STRONG VIBRATION. THE CONTACT MENTIONED THAT THE FAILURE WAS GETTING PROGRESSIVELY WORST. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS, WHO WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO SEND A REGIONAL REPRESENTATIVE FROM THEIR COMPANY TO INSPECT THE FAILURE BUT THE CONTACT RECEIVED NO FOLLOW UP AND WAS UNCERTAIN IF THE MANUFACTURER WOULD BE ABLE TO PROVIDE A PERMANENT REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900. UPDATED 05/04/16*LJ *TR

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STICKING DRIVE BY WIRE THROTTLE BODY SYSTEM , WHEN SHIFTING CLUTCH IS NOT RELEASING RIGHT OR TO THE VEHICLE SPECS ON THE VEHICLE AND ENGINE VIBRATION WHEN IDLING. WHEN STARTING TO DRIVE , VEHICLE ENGINE VIBRATION WHEN DRIVING ON NORMAL ROAD AN HIGHWAY TOO.

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AFTER A SHORT DRIVE, I NOTICED A BULGE IN THE RIGHT REAR TIRE. THIS TIRE IS ORIGINAL TO THE VEHICLE AND HAS APPROXIMATELY 1700 MILES OF WEAR.

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I FIRST PURCHASED A 2015 HONDA CIVIC AND STARTED HEARING THIS "GRINDING/CREAKY" WHEN I PUSHED DOWN ON MY BRAKES, COMING FROM MY REAR. DON'T GET ME WRONG, I AM ABLE TO USE MY BRAKES AS I WANTED, BUT WHEN I PUSHED DOWN ON THE BRAKES TO PUT IN GEAR OR JUST PUSHED DOWN A LITTLE TOO HARD, I WOULD HEAR THIS NOISE. ALSO I NOTICED, WHENEVER I HAD A FULL TANK OF GAS (TOOK ME A WHILE TO FIGURE THIS OUT), I WOULD HEAR THIS "THUMPING" NOISE. IF I DO NOT HAVE GAS IN MY CAR, I DO NOT HEAR THE NOISE. I WENT BACK TO THE DEALERSHIP A TOTAL OF 3 TIMES. THE MECHANICS TOLD ME THESE WERE NOT NORMAL NOISES, THEY TRIED TO DIAGNOSE MY CAR, IF KEPT MY CAR THE LAST TIME FOR 5 DAYS BUT WAS UNABLE TO GET THE SOUND TO REALLY GO AWAY. I EVEN TIRED TO TAKE IT TO ANOTHER HONDA DEALERSHIP TO GET MY CAR LOOKED AT, BUT I WAS TOLD, "TO TAKE MY CAR BACK WHERE I BOUGHT IT FROM BECAUSE ITS CLEAR THERE IS A PROBLEM, AND THEY DIDN'T WANT THEIR TECHS NAME ON IT". I WAS SHOCKED. I WENT BACK TO THE ORIGINAL DEALER AND THEY EVEN CALLED THE AMERICAN HONDA TECHNICIANS WHO WERE OF NO HELP. I WAS FED UP AND FELT UNSAFE IN MY CAR, SINCE I WAS BEING TOLD THESE WERE NOT "NORMAL" NOISES, I ASKED TO TRADE IN MY CAR (SAME EXACT YEAR/MODEL). DESPITE TEST DRIVING THE SECOND CAR (ON AN EMPTY GAS TANK), I DIDN'T HEAR ANY NOISES INITIALLY. BUT NOW ITS BEEN A FEW DAYS AND I HEAR THE EXACT SAME NOISES IN THIS CAR, AS I DID THE FIRST ONE. I HAVE NO IDEA WHAT TO DO. I JUST WANT A CAR THAT DOES NOT MAKE ANY OF THESE NOISES. I JUST TRADED IN MY CAR TO RECEIVE THIS ONE I AM CURRENTLY DRIVING ON 2/5/16. I HAVE YET TO GO BACK TO THE DEALERSHIP TO LET THEM KNOW OF THESE NOISES ON THE 2ND CAR, BECAUSE I FEAR BEING JERKED AROUND AGAIN. I REACHED OUT TO CORPORATE AND RECEIVED A CASE MANAGER NAMED ROBIN WHO HAS YET TO GET BACK TO ME AND NEVER RETURNS PHONE CALLS. I AM DESPERATE TO FIND OUT THESE NOISES.

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UNINTENDED ACCELERATION ON 01/27/2016 WHEN THE VEHICLE WAS ABOUT TO MAKE RIGHT TURN ON AN INTERSECTION WITH THE RIGHT TRAFFIC LIGHT ON. SUDDENLY IT ACCELERATED AT ABOUT 60MILES AND HOUR. ALL MY EFFORT TO STOP IT BY APPLYING THE BREAKS FAILED TEMPORARILY. THE ODOMETER READING ON THE CAR IS ABOUT 13,400 MILES. NO ACCIDENT OCCURRED. THE VEHICLE IS CURRENTLY PARKED AND NOT TO BE DRIVEN UNTIL HONDA CORPORATION TELLS ME WHAT TO DO. I HAVE NEVER HAD THIS EXPERIENCE WITH OTHER CARS I HAVE OWNED OR DRIVEN OVER THE PAST 22 YEARS.

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TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT THE HEAD RESTRAINTS FORCE HER HEAD FORWARD IN A DIFFICULT POSITION. THE CONTACT WAS UNCOMFORTABLE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD RESTS COULD NOT BE ADJUSTED FOR SAFETY REASONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,500.

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ON THE MORNING OF 12/14/15, WHILE TAKING MY NEW CAR , THAT HAD 3,400 MILES ON IT, TO THE DEALERAHIP FOR IT'S FIRST NEW CAR SERVICE I HAD A BLOW OUT OF THE REAR PASSENGER TIRE ON THE FLORIDA TURNPIKE DOING 70 MPH. WHEN I FINALLY ARRIVED AT THE DEALERSHIP THEY EXAMINED THE BLOW OUT AND COULD SEE NO DAMAGE TO THE TIRE THAT WOULD ACCOUNT FOR THE BLOW OUT. THE SAME WAS TRUE WHEN I GOT TO A MICHELIN DEALER WHO ALSO EXAMINED THE TIRE, HE COULD FIND NO DAMAGE THAT WOULD SUPPORT ANYTHING OTHER THAN A DEFECTIVE TIRE. WHEN THE TIRE BLEW IT BROKE THE REAR WHEEL SUSPENSION COVER. MICHELIN REFUSED TO PAY FOR THE COST OF THE NEW TIRE SINCE THE BLOW OUT CAUSED ADDITIONAL DAMAGE TO THE REAR SUSPENSION. MICHELIN WANT ME TO GO THROUGH THEIR "CLAIM PROCESS" WHICH INCLUDES, BUT IS NOT LIMITED TO MY RETURNING THE TIRE. AFTER NUMEROUS PHONE CALLS, EXPLAINING THAT BEING A SENIOR CITIZEN , CARRYING A TIRE TO BE MAILED IS NOT AN OPTION NOR WAS THE COLLECTION OF THE RUBBER THAT WAS LEFT ON THE TURNPIKE AN OPTION FOR ME TO COLLECT AND SEND, IN THE AT]LTERNATIVE I'VE ASKED MICHELIN TO SEND ONE OF THEIR REPRESENTATIVES TO MY HOME TO EXAMINE THE REMAINS OF THE TIRE ONOLY TO0 BE TOLD THAT IS NOT THEIR POLICY I AM AFRAID TO DRIVE THIS NEW CAR FOR FEAR OF THE OTHER 3 TIRES BLOWING OUT. I WANT MICHELIN TO REPLACE THE 3 REMAINING TIRES THAT ARE CURRENTLY ON THE CAR, TO PAY THE COST OF THE REAR WHEEL SUSPENSION WHICH IS $199.94, AND REIMBURSE ME FOR THE $201.43 I PAY TO REPLACE THE TIRE THAT BLEW OUT. SINCE TIRES ARE OUR FIRST LINE OF DEFENSE, MY FEARS ARE BASED ON MY HORRIBLE EXPERIENCE. I NEED MICHELIN TO STEP UP AND STAND BEHIND THEIR PRODUCT. PICTURES OF TIRE AVAILABLE UPON REQUEST EMAIL: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT WHILE PARKING, THE AIR BAGS INADVERTENTLY DEPLOYED CAUSING THE VEHICLE TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF THERE WERE ANY INJURIES REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 02/23/16*LJ

NHTSA ODI 10816421

PURCHASED 2015 HONDA CIVIC (SPECIAL EDITION) IN NOV, 2015. WHEN DRIVING THE VEHICLE AT ANY SPEED (HIGHWAY OR STREETS), WHEN I TAKE OFF MY FOOT FROM THE ACCELERATOR, THE CAR "KICKS" A BIT, LIKE THERE'S SOMETHING GOING ON WITH THE TRANSMISSION. IT DOES IT MORE OFTEN WHEN DRIVING THE STREETS. THEN WHEN ACCELERATING, IT DOES NOT FEEL THAT IT'S CHANGING GEARS PROPERLY. IT "KICKED" ONCE ON THE HIGHWAY AND WAS PRETTY LOUD. I'M NOT A MECHANIC SO IT'S HARD FOR ME TO DESCRIBE WHAT IS HAPPENING. I THOUGHT THE CAR WAS JUST "BREAKING ITSELF IN" SO I WAS NOT CONCERNED. BUT MY BOYFRIEND SAYS IT SOUNDS LIKE SOMETHING WITH THE POWER TRAIN/DRIVE SHAFT. I LOOKED UP ANY RECENT RECALLS ON 2015 CIVICS AND THERE IS ONE FOR THE POWER TRAIN. I CONTACTED THE DEALER BUT WAS ADVISED MY CAR IS NOT AFFECTED IN THE RECALL. MAYBE NOT, BUT IT'S DOING THE SAME THING AS WHAT THE RECALL DESCRIBES. I'LL BE TAKING IT IN FOR THEM TO LOOK AT ON DEC 30TH, 2015.

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HEADREST AND CONCAVED SEATS ARE MAKING MY LIFE MISERABLE. I HAVE A LONG COMMUTE IN LA TRAFFIC TO/FROM WORK. I USUALLY USE THE TIME TO RELAX AND DECOMPRESS FROM A DAY OF TEACHER, INSTEAD THIS TIME HAS BECOME DREADFUL AND PAINFUL EXPERIENCE. I'VE HAVE BACK PROBLEMS AND NEXT PROBLEM FOR YEARS AND I'VE RECENTLY REALIZED ITS MY STUPID CAR! I JUST RETURNED FROM A 3 WEEK TRIP AND MY BACK PROBLEMS WERE NONEXISTENT DURING MY TRAVELS...FIRST DAY BACK HOME AND DRIVING AND MY BACK IS KILLING ME AGAIN! IN HINDSIGHT, THIS HAS BEEN THE SAME FOR PREVIOUS TRIPS. SUCH A DISAPPOINTMENT AS I'VE BEEN A LOYAL HONDA DRIVER.

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TRYING TO STOP CAR BUT IT ACCELERATE AND WHEELS LOCK CAUSING AN ACCIDENT

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PURCHASED CAR WITH 136 MILES ON IT. NOTICED THE BRAKES MADE A POPPING SOUND WHEN PEDAL WAS DEPRESSED, ALSO A NOISE WAS HEARD WHEN THE CAR WAS PUT INTO DIFFERENT GEARS. TOOK IT IN SEVERAL TIMES AND WAS TOLD NOTHING IS WRONG. MAYBE YOU ARE PRESSING TO HARD ON THE BRAKES.THIRD MONTH IN I WENT BACK AGAIN FOR THE GEAR SHIFT NOISE AND WAS TOLD THATS JUST HOW THESE CIVICS SOUND.

NHTSA ODI 10794875

I HAVE A 2015 HONDA CIVIC WITH THE LX TRIM PACKAGE. THE SCREEN FOR THE BACKUP CAMERA IS SMALL AND BACK ABOUT 3 INCHES UNDER THE DASH OVERHANG. IN BRIGHT DAYLIGHT THIS SCREEN IS UNREADABLE DURING BACKUP DUE TO LIGHT WASHOUT AND GLARE. IT WORKS WELL AT NIGHT, BUT ALMOST NOT AT ALL IN SUNLIGHT. BECAUSE OF THE HIGH MOUNTED REAR WINDOW THERE IS NO VISIBILITY FOR SEVERAL FEET BEHIND THE CAR WHEN BACKING UP WITHOUT THE BACKUP CAMERA. I HAVE BACKED INTO SEVERAL THINGS THAT DID NOT STICK UP ABOVE THE TRUNK LINE THAT COULD HAVE JUST AS EASILY BEEN A SMALL CHILD. THIS CAR HAS THE WORST DAYLIGHT BACKUP VISIBILITY OF ANY CAR I HAVE EVER OWNED. I BELIEVE IT IS UNSAFE.

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TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING, THE SUN REFLECTED STRONGLY ON THE INSTRUMENT PANEL DIRECTLY AT THE COMPUTER DIGITAL AREA, WHICH ABSTRACTED THE CONTACT'S VIEW. THE CONTACT HAD TO PULL OVER SEVERAL TIMES ON THE ROAD SHOULDER TO REGAIN SIGHT. THE CONTACT WAS CONCERNED THAT HE MAY CAUSE A CRASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER; THE DEALER ADVISED THEY WERE UNABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

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TL* THE CONTACT OWNS A 2015 HONDA CIVIC. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE IDLING AT A RED LIGHT. THE FAILURE OCCURRED APPROXIMATELY SEVEN TIMES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,000.

NHTSA ODI 10787580

NOTICED A SHUDDER WITH VEHICLE DURING 1ST WEEK OF PURCHASE. THOUGHT IT WAS A LITTLE WEIRD SINCE BEING A NEW CAR. ASSUMED THAT IT WAS AN ISOLATED INCIDENT WITH REGARDS TO BREAK IN OF VEHICLE. 2ND WEEK OF OWNERSHIP ON MY WAY TO WORK, NOTICED THE SHUDDER MULTIPLE TIMES DURING STOP AND GO TRAFFIC. THIS SHUDDER LATER TRANSITIONED INTO A KNOCK OR PINGING OF SOME SORT WHILE JERKING AND ACCELERATING ON ITS OWN WITHOUT ANY DRIVER INPUT. VERY SCARY AT THIS POINT...GOT OFF THE FREEWAY AND PARKED THEN TURNED THE VEHICLE OFF. UPON START UP, VEHICLE STILL IDLING VIOLENTLY. HAD TO GET TO WORK SO JUST BRAKED MOST OF THE WAY AND DROVE WITH ADDED CAUTION. AFTER WORK, CAR BEHAVED NORMALLY ON MY WAY HOME WITH ECON AND AIR CON BOTH OFF. SHUDDER IS STILL PRESENT TO THIS DAY DURING LIGHT TO MODERATE ACCELERATION AT 30 - 40 MPH. I AM FEARFUL OF USING THE ECON AND AIR CON TOGETHER AS THIS WORSENS THE PROBLEM. HONDA AND THE PUBLIC NEEDS TO KNOW ABOUT THIS.

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DRIVING UNDER 30 MPH IN A RESIDENTIAL AREA A CAT CROSSED MY PATH. I SWIVERD TO THE RIGHT SCRAPPED A PARKED CAR AND HIT MY BREAKS HARD AND MY FRONT AXLE WENT OUT. THE FRONT RIGHT TIRE PRACTICALLY CAME OUT LEAVING THE CAR WRECKED

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VEHICLE VIBRATES WITH NOISE WHEN IN REVERSE MODE. DEALER AND HONDA CLAIM IT IS NORMAL. IT SEEMS THAT THIS PROBLEM IS ALREADY WIDELY KNOWN TO MANY HONDA OWNERS. THE VIBRATION HAPPENS MORE WITH ECON MODE IS SWITCHED ON. THIS CREATES THE FEELING THAT THIS CAR ENGINE IS NOT MOUNTED WELL AND IT COULD LEAD TO MAJOR ACCIDENT DURING DRIVING. THERE WERE SEVERAL PEOPLE WHO ALREADY CHANGED THEIR ENGINE MOUNTS ONLY WHEN CAR HAS LOW MILEGE.

NHTSA ODI 10777969

9/22/2015 APPROXIMATELY AROUND 3:30PM I WENT TO START MY CAR TO LEAVE MY HOME TO DO AN ERRAND. I SMELL GASOLINE. I DID NOT THINK ANYTHING ABOUT THE SMELL. I PROCEED TO DRIVING TO MY DESTINATION. I WAS ABOUT MILE FROM MY HOME, ANOTHER CAR PULLED UP BESIDE ME AND HONKED HORN INFORMED ME THAT CAR WAS LEAKING GAS. I PULLED OVER TO CHECK AND SAW CAR WAS LEAKING CAR. I OPEN GAS DOOR TO SEE IF GAS CAP WAS OFF CHAMBERS. IT WAS NOT. I TURN CAR AROUND AND PROCEED BACK HOME. WHILE HEADING BACK HOME OTHER CARS HONKED AT ME AND INFORMED ME OF LEAKAGE. AFTER I GOT I HAD MY HUSBAND TO CHECK THE CAR. THE WHEN TURNED THE IGNITION OFF THE CAR STOP LEAKING FUEL. WHEN TURNED BACK ON IT START LEAKING AGAIN. HE SAW THE LEAKAGE FROM THE FUEL LINE. I CALLED DEALERSHIP (CREST HONDA) AND INFORMED THEM OF THE PROBLEM. I HAD MY CAR TOW TO DEALERSHIP. 9/23/15 RECEIVED A CALL FROM THE DEALERSHIP STATING THAT A RODENT HAD EATEN THROUGH MY FUEL LINE. I HAVE NOT HAD ANY ISSUES WITH FUEL SYSTEM BEFORE 9/22/15. I HAVE BEEN DRIVING THE CAR DAILY. I HAD JUST DRIVEN THE CAR ON 9/21/15 DOING ERRANDS AND THERE WERE NOT ANY SIGNS OF SMELLING GAS OR FUEL LEAKAGE. I DO NOT BELIEVE A RODENT COULD HAVE EATEN THROUGH MY FUEL OVERNIGHT. THERE WERE 3 OTHER CARS SITTING IN MY DRIVEWAY OVERNIGHT. I HAVE BEEN AT MY RESIDENCE FOR 20 YEARS NEVER HAD THIS PROBLEM WITH A CAR OF A RODENT EATING THROUGH A FUEL LINE OR ANY OTHER ITEMS ON THE OUTSIDE OF MY HOME. I PURCHASED CAR BRAND NEW 2/2015 ONLY OWNER.

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WHEN IT IS SUNNY OUTSIDE THE REAR VIEW CAMERA IMAGE IS SO DARK THAT THE CAMERA IS NOT A RELIABLE TOOL FOR USE BACKING THE CAR UP, THUS, IT IS NOT PERFORMING AS DESIGNED.

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TL* THE CONTACT OWNS 2015 HONDA CIVIC. WHILE DRIVING 10 MPH, THE DRIVER SIDE TIRE STRUCK A BUMP AND THE VEHICLE CRASHED INTO A CLIFF. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED INJURIES TO HIS HEAD AND ARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED, BUT WAS REPAIRED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,500. UPDATED 10/26/15. *JB

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VEHICLE HEAD-REST FORCES THE HEAD INTO AN UNCOMFORTABLE POSITION CAUSING NECK PAIN.

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WHILE DRIVING IN PARKING LOT OF THE MALL MY SUNROOF JUST POPPED. SOUNDED LIKE A GUN SHOT. NOTHING HIT MY ROOF JUST POPPED.

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WHILE TRAVELING AT SLOW SPEEDS IN CITY DRIVING, THE CAR TENDS TO LURCH FORWARD. CONCERNED ABOUT TAKATA AIRBAG- BEFORE I BOUGHT VEHICLE ASKED IF ONE WAS INSTALLED AND/ OR AIRBAG MANUFACTURER. COULD NOT GET AN ANSWER AND WAS TOLD TO BUY A 2015 "JUST TO BE SAFE". IN LIGHT OF THE 2015 VW TAKATA AIRBAG THAT JUST RUPTURED I WOULD LIKE ADVICE ON WHAT TO DO AS I BOUGHT THE CAR . IT IS HARD TO BELIEVE THAT TAKATA WOULD BE ALLOWED TO CONTINUE PUTTING AIRBAGS IN WITHOUT KNOWING THE CAUSE.

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TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT THE POWER STEERING FAILED UPON START UP. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DETERMINED THAT RODENTS CHEWED THROUGH THE WIRING HARNESS DUE TO THE MATERIAL BEING MADE OF SOY BASED MATERIAL THAT ATTRACTED RODENTS. THE WIRING HARNESS WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

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