Apr 21, 2016EngineFuel system
ENGINE MISFIRES AT HIGHWAY SPEEDS WITH THE TACHOMETER SURGING 1,000 RPM'S WITH EACH MISFIRE. YOU CANNOT MAINTAIN YOUR SPEED AND THEREFORE ARE NOT ABLE TO SAFELY DRIVE ON THE HIGHWAY. TOOK IT TO A DEALER WHO STATED SOMEONE ELSE HAD RECENTLY BEEN IN WITH THE SAME PROBLEM, BUT COULD NOT RECREATE THE PROBELM ON A TEST DRIVE. THEY RESET THE COMPUTER TO FACTORY SETTINGS, BUT DIDN'T HEAR BACK YET FROM THE OWNER IF IT RESOLVED THE ISSUE. THEY DIDN'T RESET MY CAR'S COMPUTER, HOWEVER. MY PROBLEM APPEARS TO MATCH THAT OF NHTSA ID NUMBER 10838521.
NHTSA ODI 10860675
Feb 25, 2016Transmission & drivetrainEngine
ENGINE MISFIRES AT 50-60 MPH WITH THE TACHOMETER SURGING FROM 1400 RPM TO 2500 RPM WITH EACH MISFIRE. YOU CANNOT MAINTAIN YOUR SPEED AND THEREFORE ARE NOT ABLE TO SAFELY DRIVE ON THE HIGHWAY. TOOK IT TO THE DEALER WHO STATED THAT HONDA HAS BEEN AWARE OF THIS ISSUE FOR SOME TIME BUT DOES NOT HAVE A FIX FOR IT YET.
NHTSA ODI 10838521
Dec 16, 2015Engine
WITH 800 MILES ON THE VEHICLE, IT STALLED AT 65 MPH. TOOK IT TO THE DEALER, THEY COULD NOT RECREATE THE PROBLEM. I TOLD THEM I DID NOT WANT THE CAR BACK UNTIL THE PROBLEM WAS FIXED. AFTER 10 DAYS, WE RELUCTANTLY TOOK THE CAR BACK. THE DEALER SAID THEY REPORTED THE PROBLEM TO HONDA, BUT I REALLY DON'T KNOW IF THEY DID. THEY SAID "DRIVER ERROR". IN LATE NOVEMBER, WE RECEIVED A SAFETY RECALL LETTER SAYING OUR CAR MIGHT STALL AT HIGHWAY SPEEDS. WE HAD THE SOFTWARE UPDATED, THE 4 DAYS LATER THE CAR STALLED AGAIN. THANKFULLY IN A PARKING LOT. IT TOOK 10 MINUTES TO GET IT STARTED. RIGHT AWAY, WE TOOK IT TO THE DEALER, REMOVED OUR LICENSE PLATES, AND INFORMED THE SERVICE MANAGER WE WOULD NOT DRIVE IT AGAIN. HE SAIS IT WAS "DRIVER ERROR". THE NEXT WEEK WE TRADED THE CAR FOR A NEW FORD FUSION. IT COST US SEVERAL THOUSAND DOLLARS TO DO THIS, BUT WE SAID IT WASN'T WORTH THE CHANCE THAT IT WOULD STALL AGAIN. THE DEALER AND MAYBE HONDA DID NOT STEP UP TO THE PLATE ON THIS MATTER. THEY PUT IT ALL ON ME, THE CONSUMER. THANKS FOR LISTENING.
NHTSA ODI 10810687
Dec 9, 2015Speed controlEngineFuel system
WHILE DRIVING IN STOP AND GO TRAFFIC, EITHER ON THE HIGHWAY OR ON RESIDENTIAL STREETS, OCCASIONALLY, THE VEHICLE WILL HESITATE. THIS HESITATION WILL LAST 1-3 SECONDS AND THEN THE VEHICLE WILL ACCELERATE AS EXPECTED. THIS HESITATION CAN CAUSE A DANGEROUS SITUATION SINCE THE VEHICLE WILL NOT MOVE AS EXPECTED. THE VEHICLE WAS PURCHASED NEW, AND THIS HAS OCCURRED SINCE ITS PURCHASE. I'VE TAKEN IT TO THE HONDA DEALER, BUT THEY CAN NOT DUPLICATE IT SINCE IT IS AN INTERMITTENT ISSUE. THEIR RESPONSE WAS TO STOP USING THE ECON BUTTON. I HAVE STOPPED USING THIS FEATURE, BUT THE ISSUE HAS PERSISTED, (ALTHOUGH IT HAS LESSENED IN OCCURRENCES). THE ISSUE CAN OCCUR 1-2 TIMES PER WEEK, WITH THE LAST OCCURRENCE ON 12/8/15. THERE IS A TECHNICAL SERVICE BULLETIN ON THE VEHICLE 15-036, WHICH MAY OR MAY NOT BE RELATED, BUT LAST TIME AT THE DEALER, THEY COULDN'T FIND THE TSB, SO THE SOFTWARE UPDATE LIKELY HAS NOT BEEN MADE TO THE VEHICLE.
NHTSA ODI 10809192
Nov 18, 2015Engine
I JUST PURCHASED THE CAR ON JULY 2015. MY CAR HAS 5,350 MILES. I NOTICE WHEN I DRIVE THE VEHICLE IT TAKES A LOT OF ENERGY TO ADJUST TO THE SPEED ALMOST LIKE A PUSH BACK/STALL. THERE IS ALSO RATTLING WHEN I DRIVE THAT I CAN'T ATTRIBUTE TO ANY PERSONAL ITEMS.
NHTSA ODI 10794641
Nov 12, 2015Engine
TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING AT 65 MPH, THE VEHICLE INADVERTENTLY ENTERED FAIL SAFE MODE, WHICH CAUSED THE ENGINE TO STALL AND THE VEHICLE TO ENTER BATTERY MODE. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER AND SHUT OFF THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER TEST DROVE THE VEHICLE, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER UPDATED THE SOFTWARE PATCH; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT WAS UNABLE TO START THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
NHTSA ODI 10789967
Nov 10, 2015Speed controlEngineFuel system
INTERMITTENTLY, BUT ALWAYS UPON ACCELERATION (COULD BE PULLING ONTO THE HIGHWAY FROM A STOPPED POSITION, MERGING/SPEEDING UP TO GET ON THE HIGHWAY OR PASS ANOTHER VEHICLE, OR STARTING TO MOVE WHEN THE LIGHT TURNS GREEN) THE CAR WILL FALL FLAT WITH NO POWER. IT DOESN'T STALL, JUST DOESN'T RESPOND TO THE GAS PEDAL. MOST TIMES, HAPPENS IN SECOND GEAR. RELEASING THE GAS PEDAL AND THEN PRESSING IT AGAIN MOST TIMES RESOLVES THE PROBLEM. SOMETIMES, IT TAKES A FEW TRIES. THIS IS A VERY DANGEROUS PROBLEM, AND I HAVE HAD MANY MOTORISTS SWERVE AROUND ME OR BLOW THE HORN AT ME BECAUSE I CAN'T GET THE CAR MOVING FAST ENOUGH. I JUST SPENT $30,000 ON THIS NEW CAR, AND THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM SO THEY'RE SENDING ME ON MY WAY WITH A VEHICLE THAT'S A POTENTIAL DEATH TRAP.
NHTSA ODI 10789468
Oct 5, 2015Engine
TL* THE CONTACT OWNS A 2015 HONDA ACCORD. WHILE DRIVING AT 80 MPH, THE VEHICLE STARTED TO SHAKE. THE CONTACT STATED THAT THE VEHICLE STARTED TO DECELERATE RAPIDLY TO 40 MPH. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,200.
NHTSA ODI 10779915
Sep 8, 2015BrakesEngine
WHILE DRIVING MY HONDA ACCORD 2015 ON INTERSTATE 75 IN THE LEFT LANE, THE DASHBOARD DISPLAYED A WARNING THAT THERE WAS A POWER SYSTEM FAILURE, THE ENGINE LIGHT CAME ON. THE VEHICLE IMMEDIATELY LOST ALL POWER. THE DASHBOARD DISPLAY WAS STILL LIT AND THE RADIO CONTINUED TO PLAY. THERE WAS NO RESISTANCE WITH THE GAS PEDAL AND THE CAR COULD ONLY COAST. I CHECKED TRAFFIC AND CHANGED LANES TO THE FAR RIGHT EMERGENCY PULL OFF. I TURNED OFF THE CAR AND THEN RESTARTED IT AND THE POWER SYSTEM FAILURE WARNING WAS GONE BUT THEN A BRAKE SYSTEM WARNING CAME ON. THE CAR DID TRAVEL FOWARD WITH GAS PEDAL AND THE BRAKE SEEMED TO WORK SO I STAYED IN EMERGENCY LANE AND PROCEEDED TO CLOSET EXIT OFF I75. I WENT TO AUTO ZONE BUT THEY COULD NOT ASSIST ME. WHEN THE CAR WAS RESTARTED ALL THE WARNINGS WERE CLEAR. I TOOK IT THE A HONDA DEALER AND ASK FOR A DIAGNOSTIC. HONDA SERVICE PERSON SAID THAT IF I WAS DRIVING WITH BOTH FEET (ONE ON GAS AND ONE ON BRAKE) THAT LOSS OF POWER. I WAS NOT DRIVING WITH BOTH FEET, SO I ASKED HIM TO RUN A DIAGNOSTICS SO I FELT SAFE ENOUGH TO DRIVE HOME. THE DIAGNOSTICS REVEALED THAT THE COMPUTER NEEDED AN UPDATE THAT WAS PERFORMED BY SERVICE. I READ THE PAPERWORK ON THE DIAGNOSITCS AND THERE WAS A STATEMENT THAT DESCRIBED MY INCIDENT COMPLETELY WITH SUDDEN LOSS OF POWER. MY CAR IS NOT ON A RECALL LIST. HONDA SEEMED TO KNOW EXACTLY WHAT TO FIX, BUT I WAS NEVER NOTIFIED THAT MY CAR NEEDED AN UPDATE RESULTING IN POWER SYSTEM FAILURE. WHY WAS THIS INFORMATION NOT COMMUNICATED TO THE OWNERS OF THESE CARS? FOR A BRAND NEW CAR TO BE ABLE TO DISPLAY ALL KINDS OF INFORMATION (IE, OIL LIFE, RANGE OF MILES, TIME FOR SERVICE) WHY CAN NOT THE CAR DISPLAY THAT ITS COMPUTER NEEDS AN UPDATE AND TO TAKE IN FOR SERVICE? THERE WAS NO INJURY THANKFULLY, BUT EASILY THIS COULD HAVE HAPPEN, I WAS JUST LUCKY THAT I WAS ABLE TO COAST OVER TO THE EMERGENCY LANE AND WAS NOT GOING UPHILL.
NHTSA ODI 10762168
Aug 31, 2015Electrical systemEngine
I WAS COMMUTING TO WORK, DRIVING ON A MAJOR, HIGH-TRAFFIC HIGHWAY IN THE HIGH-OCCUPANCY VEHICLE LANE, WHEN WARNING LIGHTS CAME ON, SAYING THERE WAS A POWER SYSTEM PROBLEM, A BRAKE SYSTEM PROBLEM, AND SOME PROBLEM WITH ELEVATED TEMPERATURE THAT MEANT POWER WAS BEING REDUCED. I PUT ON MY FLASHER, HOPING TO MAKE MY WAY ACROSS THREE LANES OF HEAVY TRAFFIC TO PULL OFF ON THE RIGHT SHOULDER. BUT I HAD NO POWER AT ALL. LUCKILY, THERE WAS A SHOULDER TO THE LEFT WHERE I COULD PULL OFF. (DESPITE THE WARNING, THE BRAKES SEEMED OKAY.) THIS WAS AN EXTREMELY DANGEROUS SITUATION, AND IT WAS PURE LUCK THAT NO ONE WAS INJURED OR EVEN KILLED. THE CAR IS ONLY 4 MONTHS OLD. I HAD IT TOWED TO THE DEALER. THEY TOLD ME THIS WAS "A COMMON PROBLEM" WITH THE ACCORD HYBRID AND THAT HONDA HAD ISSUED A SOFTWARE FIX THAT SHOULD SOLVE THIS PROBLEM. IF THIS IS TRUE, THERE NEEDS TO BE A RECALL SO OWNERS WILL BECOME AWARE OF THIS PROBLEM AND CAN GET IT FIXED RATHER THAN WAITING UNTIL POWER FAILURES AND ACCIDENTS OCCUR.
NHTSA ODI 10760487
Aug 20, 2015Electrical systemBrakesEngine
TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING APPROXIMATELY 78 MPH, THE WARNING MESSAGE FOR THE POWER FAILURE, BRAKE FAILURE, OVERHEATED POWERING DOWN DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED AND CAUSED CONFLICT BETWEEN HYBRID VOLTAGE AND ENGINE VOLTAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
NHTSA ODI 10750170
Aug 11, 2015Electrical systemBrakesEngine
I WAS DRIVING ON A HIGH WAY AND ALL OF THE SUDDEN A LIGHT CAME ON THAT SAID "POWER SYSTEM FAIL" AND I LOST THE ABILITY TO USE THE ACCELERATOR. I STAYED CALM BECAUSE THERE WERE CARS ALL AROUND ME AND I BEGAN TO COAST AND USE MOMENTUM TO DRIFT TO THE SHOULDER OF THE HIGHWAY. THEN A SECOND LIGHT CAME ON AND SAID 'BRAKE SYSTEM POWER FAIL". I TAPPED THE BREAK AND IT SEEMED TO WORK BUT I CONTINUED TO COAST DOWN THE SHOULDER OF THE HIGHWAY UNTIL I RAN OUT OF MOMENTUM. I THEN TURNED MY BRAND NEW HONDA ACCORD EXL HYBRID OFF AND RESTARTED THE CAR. THE LIGHTS REMAINED ON BUT THE ACCELORATOR WAS WORKING SO I DROVE THE CAR TO THE CLOSEST SERVICE AREA ON THE HIGHWAY. I THEN CALLED HONDA ROADSIDE WHO TOLD ME TO TURN THE VEHICLE OFF AND WAIT FOR A TOW TRUCK. HE SAID THAT I MUST HAVE BROKEN A BELT. WHY HE SAID OR THOUGHT THAT HE COULD DIAGNOSE THE PROBLEM FROM A CALL CENTER I'M NOT SURE. IT WAS OVER 100 DEGREES SO I DID NOT LISTEN TO THE MAN FROM HONDA BECAUSE IT WAS TOO HOT AND NOT SAFE FOR ME TO SIT IN THE VEHICLE WITHOUT AIR. I WAITED FOR A TOW TRUCK WHICH COST ME $250 EVEN THOUGH ITS A BRAND NEW CAR AND I HAVE HONDA ROADSIDE ASSISTANCE. MY HUSBAND CAME AND MET ME WHERE THE TOW LEFT ME. HE DROVE THE VEHICLE TO OUR DEALERSHIP. THE DEALERSHIP TOLD US THAT THEY HAVE NO RECORD OF THIS EVER HAPPENING AND THE COMPUTER DOES NOT SHOW THAT ANYTHING HAPPENED. IT WAS SO SCARY AND DANGEROUS AND I COULD HAVE BEEN KILLED. THEY SAY THAT THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE IT SEEMS LIKE NOTHING IS WRONG. THEY EVEN ASKED ME IF I ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING?!?!?! THAT ISN'T POSSIBLE!!!! I JUST FOUND THE EXACT SAME COMPLAINT FROM ANOTHER HONDA DRIVER ON HERE WHICH ALSO SHOWS THAT THIS HAS HAPPENED BEFORE AND SOMETHING IS WRONG. AS A WOMAN WHO CHOSE THIS CAR BECAUSE IT IS SUPPOSED TO BE SO RELIABLE AND SAFE I AM SO UPSET. I DO NOT BELIEVE THAT MY VEHICLE IS SAFE.
NHTSA ODI 10747953
Aug 5, 2015Engine
TL* THE CONTACT OWNS A 2015 HONDA ACCORD. WHILE DRIVING AT ANY SPEED WITH THE BRAKES ENGAGED, THERE WAS A LOSS OF POWER. SECONDS LATER, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
NHTSA ODI 10746434
Jul 29, 2015Transmission & drivetrainBrakesEngine
I WAS DRIVING ON HIGHWAY AT APPROX 75MPH WHEN GOT MESSAGE POWER FAILED, OVERHEATING AND BREAKS FAILED. ACCELERATOR / GAS PEDAL STOPPED WORKING. COULD HAVE BEEN BIG ACCIDENT IF VEHICLE FROM BEHIND HIT THE CAR.
NHTSA ODI 10744575
Jul 15, 2015Engine
I WAS TRAVELING N/B ON I-95 IN THE LAUREL, MD AREA WHEN THE DASH BOARD DISPLAYED WARNINGS THAT THE CAR WAS OVER HEATING, BRAKING SYSTEM PROBLEM, AND REDUCING POWER. THE VEHICLE BEGAN TO DECELERATE RAPIDLY. I FELT THE IMMINENT DANGER OF HAVING TO EXIT THE HIGHWAY WITH TRACTOR TRAILERS DRIVING BY WITH SPEEDS IN EXCESS 75MPH, AS MY CAR WAS SLOWING DOWN. I SINCERELY FEEL THAT A GUARDIAN ANGEL WAS LOOKING OVER ME, ALLOWING ME FIND A BREAK IN TRAFFIC AND EXIT THE ROADWAY. ITS FRIGHTENING TO THINK OF THE OUTCOME IF I WERE UNABLE TO EXIT THIS HIGHWAY SAFELY. THIS 2015 HONDA ACCORD HYBRID WAS PURCHASED IN MAY OF 2015. THIS INCIDENT OCCURRED ON THE FIRST EXTENDED ROAD TRIP ON THE HIGHWAY. I WILL NOT JEOPARDIZED MY LIFE, OR THE SAFETY OF MY FAMILY BY OPERATING THIS NEW VEHICLE EVER AGAIN. HONDA CORPORATION NEEDS TO RECTIFY THIS SITUATION BEFORE PEOPLE LOSE THEIR LIVES UNNECESSARILY. A NEW CAR THAT SHUTS DOWN ON THE HIGHWAY, OPERATING AT HIGHWAY SPEEDS IS ABSOLUTELY UNACCEPTABLE ANYTIME. THE DEFECTIVE PART NUMBER IS 1K100-5K1-A03, WHICH I WAS TOLD WAS ON A NATIONAL BACK ORDER, AND WERE UNABLE TO TELL ME WHEN THIS PART WOULD ARRIVE. *TR UPDATED 10/06/15*LJ UPDATED 11/22/2017*CN
NHTSA ODI 10734127
Jul 2, 2015BrakesEngine
THIS IS THE SECOND TIME THAT MY CAR HAS HAD PROBLEMS AT 60 TO 70 MPH. IT HAPPENS WHEN COASTING NOT BRAKING. THE HIGH TEMPERATURE WARNING FOR THE BRAKES COMES ON AND THE ENGINE SHUTS DOWN. THE CAR WILL COAST AND BRAKE BUT THERE IS NO POWER. IT TAKES 5 MINUTES BEFORE YOU CAN TURN THE CAR OFF AND RESET. OTHERWISE THE CAR IS LOCKED OUT AND WILL NOT FUNCTION. TODAY I WAS ON I75 GOING 70 MPH WITH TRUCKS ALL AROUND. THIS IS A SAFETY ISSUE. MY LOCAL DEALER HAS BEEN RESPONSIVE BUT THE FIRST TIME THEY RAN THE CODES ETC THE NATIONAL HONDA FOLKS HAD NEVER HEARD OF THIS. THIS IS THE SECOND TIME WITH THE SAME ISSUE. FIRST WAS AT ABOUT 2500 MILES.
NHTSA ODI 10731654
Mar 7, 2015Electrical systemEngine
CAR WOULD NOT START. LIGHTS, RADIO, AIR CONDITION & LIGHT INDICATORS ALL WERE FUNCTIONAL. BATTERY TESTED AND WAS INFORMED WAS NOT THE PROBLEM. CAR WAS TOWED TO CLOSEST HONDA DEALER. *TR
NHTSA ODI 10692713