What 609 owners told NHTSA about the 2015 Honda Accord Plug In Hybrid

THE FIRST PROBLEM OCCURRED OCTOBER 22ND, 2015. I WAS DRIVING AT NIGHT AND I WENT TO CHANGE THE VOLUME (UP AND DOWN) ON THE STEERING WHEEL AND IT WAS NOT REGISTERING TO THE CAR. I THEN TRIED CHANGING THE STATION WITH THE LEFT AND RIGHT BUTTONS, AND NOTHING CHANGED. I PROCEEDED TO TRY USING THE TOUCHSCREEN AND I WOULD PRESS FIRMLY AND THE STATIONS WOULD NOT CHANGE. I WOULD HAVE TO STOP, TURN THE CAR OFF AND BACK ON SEVERAL TIMES, THEN IT WOULD RANDOMLY WORK AGAIN. SOMETIMES IT WOULD NOT WORK TILL THE NEXT DAY. I TOOK MY CAR IN, SHOWED THEM THE VIDEO(S), AND THEY SAID THEY REBOOTED/RESTARTED/UPDATED THE FIRMWARE OR THE 'SYSTEM' AND IT HAPPENED AGAIN TO JUST COME IN. MY CAR IS CURRENT BACK IN THE SHOP, AND NOW I HAVE SEVEN VIDEOS DOCUMENTED OF THIS HAPPENING, ALL WITH THE SAME ISSUE RECURRING, ON DECEMBER 2ND, 2015, DECEMBER 15TH, 2015, JANUARY 17TH, 2016, AND JANUARY 21ST, 2016. I CAN SEND ALL VIDEOS TO AN EMAIL BUT IT WILL NOT LET ME UPLOAD IT ON THE WEBSITE. PLEASE NOTE, EVERY TIME THIS SITUATION HAS HAPPENED, YOU CAN SEE IN THE VIDEOS, I AM DRIVING AND/OR STATIONED. MORNING, NIGHT, TURNING, DRIVING FORWARD, AND REVERSING EVEN. I CHECKED TO SEE IF THERE WERE ANY RECALLS AND/OR COMPLAINTS ABOUT THIS ISSUE, AND I COULD NOT FIND ANY. I HONESTLY DO NOT FEEL SAFE SINCE THIS IS A BRAND NEW CAR WITH UNDER 9K MILES.

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WITH APPROXIMATELY 4600 MILES VEHICLE WOULD NOT START. SEVERAL ERROR MESSAGES SHOWED UP: ANTI LOCKING BRAKE PROBLEM, ACC PROBLEM AND BRAKE SYSTEM PROBLEMS. HONDA TOWED TO SERVICE DEPARTMENT. LOW BATTERY WAS DIAGNOSED AND DEALER INSTALLED NEW BATTERY.

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TL* THE CONTACT OWNS A 2015 HONDA ACCORD. WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A SLIGHT LOSS OF ENGINE POWER. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION BEFORE STALLING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE GAUGE CONTROL MODULE FUSE HAD BLOWN OUT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,042.

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TL* THE CONTACT OWNS A 2015 HONDA ACCORD. THE CONTACT STATED THAT THE HORN WAS NOT LOUD ENOUGH AND WAS UNABLE TO PREVENT ANOTHER VEHICLE FROM BACKING INTO HER VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 1,500. UPDATED 04/04/16*LJ *CN

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PROBLEM USUALLY OCCURS DURING THE DAY AND WHEN THE WEATHER IS HOT. POWER SYSTEM PROBLEM DISPLAY COMES ON AND ENGINE SERVICE LIGHT AS WELL. TURNING THE CAR OFF AND ON HELPS BUT THE ENGINE LIGHT STAYS ON FOR ANOTHER 24 HRS OR SO BEFORE TURNING OFF. THE CAR FELT LIKE IT LOSE GAS ENGINE POWER AND OPERATES ELECTRIC ONLY. I WAS GOING 65MPH ON THE FREEWAY, AND WHEN I TRY TO STEP ON THE GAS PEDDEL, I CAN MAINTAIN THAT SPEED AS LONG AS THE BATTERY HAD ENOUGH POWER BUT THE GAS ENGINE WILL NOT KICK ON. IT WAS NOT A PLEASANT EXPERIENCE AS I WAS DRIVING ON THE LEFT LANE AND WAS QUICKLY TRYING TO MOVE OVER TO THE RIGHT ON A FREEWAY WITHOUT SHOULDERS. LUCKILY I WAS ABLE TO MAKE IT TO THE NEXT NEAREST EXIT, HALF A MILE AWAY. HAD THE ERROR MSG APPEAR 4 TIMES IN 2 WEEKS. TOOK THE CAR TO THE DEALER 3 TIMES WITHIN THAT TIME FRAME. MY FIRST VISIT, THEY DIDNT SEE ANYTHING WRONG, NO DTC CODES, NO CHECK ENGINE LIGHT. SECOND VISIT, I TOLD THEM ABOUT THE SOFTWARE UPDATE I SAW ON THIS SITE. THEY APPLIED PATCH TSB 15-057 HV CELL VOLTAGE SENSOR (CVS) SOFTWARE UPDATE, TOOK THE CAR HOME, WHEN TO WORK LATER IN THE AFTERNOON, AND POWER SYSTEM PROBLEM MESSAGE CAME ON AGAIN. THIRD VISIT, NO DASHBOARD LIGHTS STAYED ON ONCE AGAIN, TOLD THEM ABOUT HOW IT WAS MY 3RD VISIT IN 2 WEEKS. TECH DROVE THE CAR FOR 10 MILES, POWER SYSTEM PROBLEM POPS UP. FOUND DTCS CODES FINALLY. CODE P108 - GENERATOR MOTOR INVERTERS, AND CODE 0562 - GENERATOR MOTOR CONTROL MODULE SYSTEM LOW VOLTAGE. TECH PERFORMED TROUBLESHOOTING FOR P108C AND REAPPLIED PATCH, I GUESS IT DIDNT GO THRU THE FIRST TIME? DROVE IT FOR ANOTHER 10 MILES AND FOUND NO ERRORS THIS TIME. IT HAS BEEN 5 DAYS SINCE MY LAST VISIT AND I HAVE NOT HAD THE ISSUE SINCE. ALSO TO NOTE, IT HAS NOT BEEN AS HOT HERE IN THE NORTHEAST THE LAST FEW DAYS. HIGHS IN THE 70S COMPARE TO 80S-90S WHEN I BEGAN HAVING THIS ISSUE.

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I WAS COMMUTING TO WORK, DRIVING ON A MAJOR, HIGH-TRAFFIC HIGHWAY IN THE HIGH-OCCUPANCY VEHICLE LANE, WHEN WARNING LIGHTS CAME ON, SAYING THERE WAS A POWER SYSTEM PROBLEM, A BRAKE SYSTEM PROBLEM, AND SOME PROBLEM WITH ELEVATED TEMPERATURE THAT MEANT POWER WAS BEING REDUCED. I PUT ON MY FLASHER, HOPING TO MAKE MY WAY ACROSS THREE LANES OF HEAVY TRAFFIC TO PULL OFF ON THE RIGHT SHOULDER. BUT I HAD NO POWER AT ALL. LUCKILY, THERE WAS A SHOULDER TO THE LEFT WHERE I COULD PULL OFF. (DESPITE THE WARNING, THE BRAKES SEEMED OKAY.) THIS WAS AN EXTREMELY DANGEROUS SITUATION, AND IT WAS PURE LUCK THAT NO ONE WAS INJURED OR EVEN KILLED. THE CAR IS ONLY 4 MONTHS OLD. I HAD IT TOWED TO THE DEALER. THEY TOLD ME THIS WAS "A COMMON PROBLEM" WITH THE ACCORD HYBRID AND THAT HONDA HAD ISSUED A SOFTWARE FIX THAT SHOULD SOLVE THIS PROBLEM. IF THIS IS TRUE, THERE NEEDS TO BE A RECALL SO OWNERS WILL BECOME AWARE OF THIS PROBLEM AND CAN GET IT FIXED RATHER THAN WAITING UNTIL POWER FAILURES AND ACCIDENTS OCCUR.

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TL* THE CONTACT OWNS A 2015 HONDA ACCORD HYBRID. WHILE DRIVING APPROXIMATELY 78 MPH, THE WARNING MESSAGE FOR THE POWER FAILURE, BRAKE FAILURE, OVERHEATED POWERING DOWN DISPLAYED ON THE INSTRUMENT PANEL. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE DECELERATED AND WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED AND CAUSED CONFLICT BETWEEN HYBRID VOLTAGE AND ENGINE VOLTAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

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DRIVING IN MIDDLE LANE OF THREE-LANE INTERSTATE AT 70 MPH, CAR SUDDENLY SHUT DOWN WITHOUT ADVANCE WARNING. INDICATOR CAME ON STATING "BATTERY CHARGING" PROBLEM. THE TURN SIGNALS DID NOT WORK, THE EMERGENCY FLASHER DID NOT WORK, POWER STEERING STOPPED AND BRAKES WORKED ONLY WITH PUMPING AND PUSHING HARD, CAR HAD NO POWER. WITH TRACTOR-TRAILERS AND VEHICLES ON BOTH SIDES, IN FRONT AND IN THE REAR, ALL GOING 70 MPH THE SITUATION WAS EXTREMELY DANGEROUS. FORTUNATELY, I WAS NOT HIT AND WITH THE CAR'S INERTIA, I WAS ABLE TO EVENTUALLY GET TO THE SHOULDER OF THE ROAD AND BRING THE CAR TO A STOP.

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I WAS DRIVING ON A HIGH WAY AND ALL OF THE SUDDEN A LIGHT CAME ON THAT SAID "POWER SYSTEM FAIL" AND I LOST THE ABILITY TO USE THE ACCELERATOR. I STAYED CALM BECAUSE THERE WERE CARS ALL AROUND ME AND I BEGAN TO COAST AND USE MOMENTUM TO DRIFT TO THE SHOULDER OF THE HIGHWAY. THEN A SECOND LIGHT CAME ON AND SAID 'BRAKE SYSTEM POWER FAIL". I TAPPED THE BREAK AND IT SEEMED TO WORK BUT I CONTINUED TO COAST DOWN THE SHOULDER OF THE HIGHWAY UNTIL I RAN OUT OF MOMENTUM. I THEN TURNED MY BRAND NEW HONDA ACCORD EXL HYBRID OFF AND RESTARTED THE CAR. THE LIGHTS REMAINED ON BUT THE ACCELORATOR WAS WORKING SO I DROVE THE CAR TO THE CLOSEST SERVICE AREA ON THE HIGHWAY. I THEN CALLED HONDA ROADSIDE WHO TOLD ME TO TURN THE VEHICLE OFF AND WAIT FOR A TOW TRUCK. HE SAID THAT I MUST HAVE BROKEN A BELT. WHY HE SAID OR THOUGHT THAT HE COULD DIAGNOSE THE PROBLEM FROM A CALL CENTER I'M NOT SURE. IT WAS OVER 100 DEGREES SO I DID NOT LISTEN TO THE MAN FROM HONDA BECAUSE IT WAS TOO HOT AND NOT SAFE FOR ME TO SIT IN THE VEHICLE WITHOUT AIR. I WAITED FOR A TOW TRUCK WHICH COST ME $250 EVEN THOUGH ITS A BRAND NEW CAR AND I HAVE HONDA ROADSIDE ASSISTANCE. MY HUSBAND CAME AND MET ME WHERE THE TOW LEFT ME. HE DROVE THE VEHICLE TO OUR DEALERSHIP. THE DEALERSHIP TOLD US THAT THEY HAVE NO RECORD OF THIS EVER HAPPENING AND THE COMPUTER DOES NOT SHOW THAT ANYTHING HAPPENED. IT WAS SO SCARY AND DANGEROUS AND I COULD HAVE BEEN KILLED. THEY SAY THAT THEY CAN'T DIAGNOSE THE PROBLEM BECAUSE IT SEEMS LIKE NOTHING IS WRONG. THEY EVEN ASKED ME IF I ACCIDENTALLY TURNED THE CAR OFF WHILE DRIVING?!?!?! THAT ISN'T POSSIBLE!!!! I JUST FOUND THE EXACT SAME COMPLAINT FROM ANOTHER HONDA DRIVER ON HERE WHICH ALSO SHOWS THAT THIS HAS HAPPENED BEFORE AND SOMETHING IS WRONG. AS A WOMAN WHO CHOSE THIS CAR BECAUSE IT IS SUPPOSED TO BE SO RELIABLE AND SAFE I AM SO UPSET. I DO NOT BELIEVE THAT MY VEHICLE IS SAFE.

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MY STOCK RADIO KEPT GOING ON AND OFF. IT WOULD JUST STOP PLAYING AND THEN START PLAYING ON IT'S OWN. LIKE AN ELECTRICAL SHORT. I WENT TO HONDA DEALERSHIP AFTER IT CONTINUED. THEY SAID IT WOULD COST ME $500 TO JUST LOOK AT IT NOT GUARANTEE THAT THEY COULD FIX IT. THE RADIO IS PART OF THE AIR CONDITIONING SYSTEM KNOBS AND I DIDN'T WANT ANY FURTHER SHORTS TO OCCUR SINCE THERE WAS NOTHING WRONG WITH THAT PART OF THE SYSTEM. I AM THE ORIGINAL OWNER

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HONDA A/C CONDENSER PRONE TO DAMAGE FROM ROAD DEBRIS IN DECEMBER 2014 I PURCHASED A NEW 2015 HONDA ACCORD. ON JULY 9, 2015 MY AIR CONDITIONER STOPPED WORKING. I LIVE IN FLORIDA WHERE THE SUMMER IS EXTREMELY HOT MAKING EVEN THE SHORTEST OF TRIPS VERY UNCOMFORTABLE. I TOOK MY CAR TO THE DEALERSHIP THE NEXT MORNING FOR SERVICE, KNOWING THAT I HAVE A 3 YEAR/36,000 MILE WARRANTY IN ADDITION TO AN EXTENDED WARRANTY. I WAS SURE THAT THE REPAIR WOULD BE COVERED UNDER WARRANTY. I WAS INFORMED THAT A ROCK/PEBBLE HAD PIERCED MY CONDENSER WHICH PUT A PINHOLE IN IT, AND IT IS NOT COVERED UNDER WARRANTY. HONDA INDICATED THAT THE COST TO FIX THE CONDENSER IS $716.85. I WENT TO THE DEALERSHIP TWICE TO SPEAK WITH THE GENERAL MANAGER TO SEE IF THIS CAN BE RESOLVED GIVEN THAT MY CAR IS ONLY 8 MONTHS OLD WITH ONLY 9000 MILES AND I WAS TOLD TO GO THROUGH MY INSURANCE COMPANY. I ALSO REACHED OUT TO HONDA OF AMERICA AND WAS TOLD THAT THE DAMAGE WAS CAUSED BY ROAD DEBRIS AND IS NOT COVERED UNDER WARRANTY. THIS IS AN OBVIOUS DESIGN FLAW. THE HONDA AIR-CONDITIONING CONDENSER IS UNDULY PRONE TO DAMAGE CAUSED BY "NORMAL" ROAD DEBRIS THAT DOES NOT AFFECT OTHER AUTO MANUFACTURER'S CONDENSER DESIGN. AS WITH OTHER AUTO MAKERS, THE FRONT BUMPER CLIP IS WIDE OPEN TO ANY KIND OF ROAD DEBRIS AND THE CONDENSER SITS RIGHT BEHIND THE FRONT AIR INTAKE WITH NO PROTECTION AT ALL. HOWEVER, THIS TYPICAL DESIGN POSES A PROBLEM FOR THE HONDA CONDENSERS AND WILL HAPPEN OVER & OVER AGAIN, AND HONDA REFUSES TO DO ANYTHING ABOUT IT CALLING IT NORMAL AND WORKING AS DESIGNED! THIS SHOULD BE A RECALL.

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I HAVE A 2015 HONDA ACCORD ( PURCHASED IN DEC 2014), ON JULY 9TH MY A/C STOPPED WORKING, I BROUGHT IT TO THE DEALER ON JULY 10TH AROUND 7:00 AM FOR SERVICE. I RECEIVED A CALL FROM THE DEALER STATING THAT MY AC/ CONDENSER HAD A LEAK DUE TO "ROAD DAMAGE", POSSIBLE HIT BY A PEBBLE AND CAUSED A LEAK, AND IT IS NOT COVERED UNDER WARRANTY. THE COST TO FIX IT IS $716.85. TO ADD INSULT TO INJURY I HAVE THE EXTENDED WARRANTY... I WAS ALSO TOLD THAT IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. AFTER DOING MY RESEARCH ONLINE, THIS SEEMS TO BE A MAJOR ISSUE WITH HONDA ACCORD. THIS IS A DESIGN FLAW DUE TO LACK OF PROPER PROTECTION BEHIND THE LOWER GRILL FOR THE AC/ CONDENSER. I REACHED OUT TO AMERICAN HONDA TO SEE IF THEY COULD ASSIST AND I WAS TOLD ' THIS IS NOT A MANUFACTURE DEFECT" I WENT TO THE DEALERSHIP ON TWO SEPARATE OCCASION TO SPEAK WITH THE GENERAL MANAGER AND I WAS TOLD THAT THERE IS NOTHING THEY COULD DO TO ASSIST. I WAS TOLD TO CONTACT MY INSURANCE COMPANY. NICE DESIGN HONDA... I DID SOME RESEARCH AND PEOPLE ARE GOING TO HOME DEPOT TO FIX AN OBVIOUS DESIGN FLAW . HTTP://WWW.8THCIVIC.COM/FORUMS/DIY-HONDA-CIVIC-EXTERIOR-STYLE-MODS/248465-HOW-ADD-GUTTER-GUARD-LOWER-GRILLE-PROTECT-C-CONDENSER.HTML

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INITIAL USE OF THE AUTOMATIC AIR CONDITIONING SYSTEM PUTS THE PASSENGER CABIN INTO "AIR RECIRCULATION" MODE IN ORDER TO BRING THE TEMPERATURE DOWN AS QUICKLY AS POSSIBLE. UNFORTUNATELY IT WILL NOT TURN AIR RECIRCULATION OFF UNTIL THE INTERIOR AIR TEMPERATURE HAS REACHED THE TEMPERATURE ASKED FOR. THIS CAN TAKE A LONG TIME. WE HAVE BEEN TOLD FOR YEARS THAT IT ISN'T SAFE TO LEAVE RECIRCULATION ON FOR TOO LONG DUE TO THE POSSIBILITY OF DANGEROUS EXHAUST GASES ENTERING THE CABIN. RECIRCULATION CAN BE TURNED OFF BY PUSHING A BUTTON BUT HAVING FRESH AIR SOONER SEEMS SAFER TO ME.

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I PURCHASED THIS VEHICLE ABOUT 3 MONTHS AGO. HONDA STATES THAT THE TEXT MESSAGES WILL DISPLAY ON THE HONDA DISPLAY AS A HANDS FREE USE. HOWEVER, I HAVE NOT BEEN ABLE TO USE THIS FUNCTION. THE CAR DOESN'T ALLOW THIS FUNCTION. I HAVE DONE EVERYTHING FROM RESETTING MY PHONE AND HAVING THE MANUFACTURE OF THE PHONE CHECK IT OUT. HONDA, TELLS ME THAT THEY ARE NOT COMPATIBLE WITH THE IPHONE 6, WELL, I FEEL THAT HONDA SHOULD HAVE AN UPDATE ON THEIR SOFTWARE, SO THAT PEOPLE THAT HAVE IPHONES WILL BE ABLE TO USE THIS FEATURE THAT HONDA ADVERSTISES.

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CAR WOULD NOT START. LIGHTS, RADIO, AIR CONDITION & LIGHT INDICATORS ALL WERE FUNCTIONAL. BATTERY TESTED AND WAS INFORMED WAS NOT THE PROBLEM. CAR WAS TOWED TO CLOSEST HONDA DEALER. *TR

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THE RADIO KEEPS FREEZING, THERE ARE MANY GLITCHES IN IT. SOMETIMES THE PANDORA APP DOES NOT WORK. HONDA LACK TO UPDATE THE SYSTEM TO HAVE APPLE SIRI EYES FREE LIKE ITS WEBSITE PROMISED. *TR

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