What 609 owners told NHTSA about the 2015 Honda Accord Hybrid

1) Auto transmission. 2) Subject to failure at any speed. 3) Dealer confirmed problem. 4) Inspected by certified technician at the dealership(see report) 5) There are no warning or trouble codes, confirmed by technician report, it is a random event and can occur anytime the vehicle is in motion.

NHTSA ODI 11628209

Door locks will stop working randomly. Some doors will not lock or unlock. I took to metro honda once to get it fixed and again it is happening. The driver side back door never locks or unlocks. The other back door started doing the same this past week. And the passenger door wouldn’t lock or unlock but since taking it to metro it has worked. This will start happening randomly. Also, i have been having problems with the starter. I got it replaced one a couple months ago from a mechanic and again it will not turn on on the first try.

NHTSA ODI 11625935

The contact owns a 2015 Honda Accord. The contact stated while driving 70 MPH, the vehicle lost motive power. The vehicle intermittently stalled, and the contact stated that after waiting several minutes for the engine to cool down, the vehicle returned to normal operation; however, the vehicle was shuddering. No warning light was illuminated; however, the "VSC System Failure" message was displayed. The vehicle was taken to an independent mechanic to be diagnosed and the contact was informed that the throttle control system needed to be replaced. The independent mechanic made the contact aware of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 20V769000 (Power Train); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

NHTSA ODI 11623197

My oil filter is a constant problem for me and no matter how many times i get it replaced it’s still leaking and i was informed that it may cause a fire and i have children in my car every day and i want to avoid that happening

NHTSA ODI 11621388

In the last several years my daughter’s Honda Accord has stalled multiple times leaving her stranded and us having to have the vehicle towed. This last time was this evening in the middle of a busy intersection to get on a ramp to a highway. She was unable to get out of the car due to traffic and barely avoided getting rear ended. The time before was in the middle of the interstate. The car just died. We have had it towed multiple times to auto shops and have been told it is a fuel pump issue and the recall on the car needs fixed. I have tried repeatedly to get this fixed and I’ve been told that none of the dealers have the parts from Honda that once a dealership gets a part and they will let us know. I asked what are we supposed to do till then as this is an extreme safety hazard for my daughter to drive this car, and have gotten no answers to when this part will even be in.

NHTSA ODI 11621142

Car goes into like a safety mode and does not accelerate when given gas. Car also will not go past 40mph. We see there is a recall for this issue for 2015 Honda accords but vin says it does not apply for this recall even though we are having the exact issue.

NHTSA ODI 11620119

I am reporting a critical safety issue with my 2015 Honda Accord that poses a significant risk to my safety and that of others on the road. Although my VIN is not currently included in the active recall for the fuel pump affecting 2013-2017 Honda Accords, my vehicle is experiencing symptoms consistent with the issues described in the recall. Incident Details: On 9/28/2024, while driving, my vehicle suddenly lost power. It was limited to approximately 2,500 RPM and a speed of 40-45 MPH. This unexpected loss of power could have resulted in a severe accident, especially if I had been on a freeway or in heavy traffic where other drivers would not have anticipated my sudden deceleration. Diagnostic Findings: I took the vehicle to a mechanic, who scanned the fault code as DTC P0087 (Fuel Rail Pressure Too Low), confirming that the fuel pump is malfunctioning. The car can be made available for inspection upon request. Previous Condition: Prior to this incident, there were no warning lights or indications of a fuel system issue or any other issue. The sudden failure of the fuel pump has rendered my vehicle undriveable for over a week. Service Challenges: I reached out to the dealership for inspection and potential repairs; however, they quoted me $250 for the inspection and indicated there is a shortage of necessary parts, with a potential wait time of several months. This delay is unacceptable, given the safety risks involved. Conclusion: Given the correlation between my vehicle’s symptoms and the ongoing recall for fuel pump failures, I urge NHTSA to investigate this issue further. I believe my vehicle should be included in the recall, as it shares the same safety risks outlined in the active recall. This situation poses a significant risk not only to myself but also to other drivers on the road. Thank you for addressing this serious safety concern. I look forward to your prompt action.

NHTSA ODI 11618462

Getting error P2602 Low Voltage Coolant Pump. No visible sings of failure or damage to the pump or wiring. Tested power, ground, and signal and found them all to be ok. Vehicle has 133,000 miles. Engine is not running hot at all. Very cool to the touch, error P2602 causes car to go into limp mode and can not drive past 40 mph. Issue could be from Pump recalls from other honda models that used the same pump that is in the 2015 Honda Hybrids. Honda did not include 2015 Honda Hybrid in the recall when they should have, because its the same pump that was recalled in other hondas. Took the car to dealer in Auburn, WA, Hinshaw's Honda. Please get report from them. To get a second opinion took car to an independent Honda repair. Again same issue, stating pump replacement.

NHTSA ODI 11616936

I hit a deer on the interstate doing 70 mph and not one airbag deployed.

NHTSA ODI 11613753

While driving on interstate highway at normal speed (55-60 mph), all dash warning lamps lit up and i could hear a rattling sound and saw white smoke coming out of exhaust/back of car. Luckily i was able to safely pull car over as engine failed. I checked underneath car to see if anything was loose and did not notice anything. My car needed to be towed since engine was dead. Independent mechanic confirmed that engine rod bolts blew out and an entirely new engine was needed. All proper maintenance was completed and car was running fine with no warning lights or sounds/problems noticed prior to time of incident.

NHTSA ODI 11613093

Airbag drivers side on

NHTSA ODI 11611225

The contact owns a 2015 Honda Accord. The contact stated when the vehicle started, the MIL warning light illuminated. In addition, the contact stated that previously, while the vehicle was parked, the contact noticed a strong fuel odor coming from the vehicle. The contact stated that the odor had gotten lighter over the passing days. The vehicle was taken to the dealer where it was diagnosed with fuel line failure. The contact was informed that the fuel line needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,000.

NHTSA ODI 11610918

The charging system pops up on my dashboard even though I replaced the battery charging sensor and the battery. I got the alternator check and it was good so but the car stalls on me from time to time when I take off or when am driving.

NHTSA ODI 11603287

Intermittent start of vehicle. Will drive fine even for a couple of hours. I stop for 10 minutes to go to store. Then its all dead. No power. Cannot even open the doors with my key fob. Tried pressing start - break pedal is hard. Called AAA. He did not have to jump start. I just kept pressing start. All of a sudden vehicle starts again like nothing happened. Its been fine so far for a week now. Happened twice already - same scenario. Drove it for an hour or so, then after stopping for 10 minutes its completely dead. Then will start again after several attempts -pressing the start button. Took it to Honda dealer. They cannot replicate the problem. Checked my starter, battery, alternator -did a multi-point inspection. Dealer said there are no errors. Cannot find any problem with my vehicle. They said to wait till it happens again and get it towed there dead. That's a terrible solution!

NHTSA ODI 11601788

The car is having starter issues. At times I can push the button and it will start right up. Then sometimes it takes several clicks. This a safety concern especially in a dangerous situation. There have been several complaints about this and Honda had yet to do anything. Hopefully someone addresses this soon!

NHTSA ODI 11594617

The contact owns a 2015 Honda Accord. The contact stated that after starting the vehicle, the engine made an abnormal ticking sound. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the abnormal ticking sound became significantly louder. There was no warning light illuminated. The independent mechanic informed the contact that the engine had failed. The contact stated while driving 45-50 MPH two hours later, the failure recurred, and the vehicle shuddered and stalled in the middle of the road. The contact was able to restart the vehicle and drove 50 feet into a gas station driveway, where the vehicle stalled. The vehicle was towed to the residence. The Subaru dealer where the vehicle was purchased from, was contacted, and informed the contact that the vehicle was not covered under an Extended Warranty due to the mileage. The contact related the failure to NHTSA Campaign Number: 15V121000 (Engine and Engine Cooling). Additionally, the contact stated that the Forward Collision Avoidance Warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 101,000.

NHTSA ODI 11588742

My car has been reliable other than standard maintenance; oil changes, brake pad changes, etc. On Friday, April 12 2024, I was driving down the highway at 60-70 mph when the engine felt like it lost power for half a second and I saw the RPMs rev up and then drop down when this "skipping" occurred. It happened several times and made me feel very unsafe in a high speed situation if I suddenly lost all engine power. I drove straight to my mechanic - they did not experience the skipping at low speeds on a test drive, but they recommended a transmission fluid flush. On draining the fluid, they said it was clean but had more metallic debris than would be expected for a usual transmission service. I drove the car over the weekend and the same engine loss of power was evident, but happened infrequently. Then on Monday, April 15 2024, the engine was losing power on the highway again and on the dash, a "D3" code was blinking. I went back to the mechanic, at low speeds, where they determined the transmission needs to be replaced - upon speaking with their Honda contact, this is becoming a known problem where transmissions are needing replacement in the 60-90k mile range. My car is at about 78k miles, we did have the transmission serviced at 34k miles and then not again until Friday the 12th - however there were no warning signs/sounds or error codes until the power loss on the highway and finally, the error code on Monday. The car is currently at the repair garage awaiting the expensive, replacement transmission and is available for further inspection.

NHTSA ODI 11583706

Upon starting the car (54,000 miles) the ABS Light, Steering light, FCW, LDW, Brake light came on. After looking in the manual it was determine that the car was dangerous to drive. I did not experience anything indicating an issue with the car before this happened. I took it to Scott Clark Honda right away. The dealer preformed a diagnostic test which showed the Anti lock braking system Solenoid Value was Malfunctioning, the Electric Power Steering was experiencing a problem in the "VSA" System, the Forward Collision warning, and Lane Departure warning were showing a "VSA" Brake Actuator Malfunction. The car was underivable without getting this repaired. Because the VSA Solenoids are built inside the ABS Modulator they can not be replaces separately. The cost to repair this $2764 the part cannot be replace without a $150 Brake Fluid exchange. The initial Diagnostic fee was $30. The out of pocket expense to drive the vehicle was $2944 plus tax and shop fees. There are multiple complaints regarding the same issue. Please issue a recall. I would like Honda to reimburse me for the repair costs.

NHTSA ODI 11582782

The contact owns a 2015 Honda Accord. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact had the battery charged twice due to the failure reoccurring. The dealer had been contacted and it was confirmed that the battery might have failed and that the battery needed to be replaced. The contact stated that it was also confirmed the vehicle was previously included in NHTSA Campaign Number: 17V418000 (Electrical System) and the repair had been completed. The contact stated that vehicles were also known to experience battery failure after having the repair completed. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed that the repair was not covered under warranty. The failure mileage was 90,000.

NHTSA ODI 11580400

I purchased a 2015 Honda Accord Hybrid in 2015. In early April 2021, I noticed my driver’s door lock was not working. At first intermittently then not at all. I took it to my Honda dealership and paid to have it repaired. Shortly after, the other 3 actuators stopped working. This time I realized something was wrong so I spoke to my Honda dealership & they had Honda USA pay the $100 deductible on MY extended warranty. In Nov. 2023 I tried to get my grandchild out of the backseat car seat but the door would not open. I had to run around to the driver’s front door, unlock it, reach over and manually unlock the passenger’s front door and then I was able to open the back door to reach my grandchild. If this had been an emergency, even the few minutes that it took me to unlock the door could mean the difference between life and death. THIS IS A MAJOR SAFETY ISSSUE! I spoke with my dealership and Honda USA & they agreed to pay for most of the(5t)actuator .I was told “this is the last thing they will do for me!” As if I asked for their door actuators to be faulty. I have owned Honda’s since 1989 and have NEVER had an issue like this. Yes, parts break but not multiple times the same part. It is obviously defective. Yesterday, I tried to get my grandchild out of her car seat again and again the door would not open. I have now replaced the actuators once and am on my second round of replacing them. I Google searched and saw Honda recalled actuators for certain make and models, is there a reason someone’s life is more valuable based on the make and model they drive? I see it took a class action lawsuit to get Honda to recall the actuators on other models and provide a 7 year extended warranty on the part. I’m hopeful it won’t again take a class action lawsuit but rather your investigation to realize there are still too many faulty door actuators still in circulation. I’ve put Honda on notice but would rather it not come down to a life and death situation. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11578592

The contact owns a 2015 Honda Accord. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ignition. The contact was informed that the ignition needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic where it was diagnosed with a failed ignition again and that the ignition needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

NHTSA ODI 11577180

Car first started showing issues with the charge system. The car would randomly not start and would require a jump start. I replaced the battery and the car worked fine for 2 weeks and then it just wouldn't start at all. A new alternator was put in and the care drove fine for 1 month. Took it back to dealer mechanic and he said he needed a new alternator. Got the alternator replace and care worked fine 2 months and then it was back to not starting or it wouldn't accelerate pass 20 mph and the power steering light would come on and the steering wheel would lock up. The tire traction light came on as well as the check engine and battery light ABS and emergency brake light. Took it to the mechanic he replaced the terminal post and components after the car would start at all even with a jump start. The car worked fine for 3 months and then it started cutting off in the middle of traffic on the road while driving it and would not cut back on. Took to the dealer and was told that it was a camshaft sensor. The camshaft sensors was replaced and the car started cutting off while driving it on the road and the steering wheel would lock up. All lights on the dashboard would come on including the power steering wheel, tire traction, check engine, emergency brake, battery light, ABS light. Radio would cut off and reset continuously while driving and make static pops. The car will continue to cut off while driving and cut back on at times or just not restart.

NHTSA ODI 11576446

ABS Control Module with well known defects. Needs to be recalled. [XXX] . Many, many customers are having this issue, including me. I was told that the part is not available after market and the Honda Genuine part was quoted to me at $3,000 with low labor cost to the repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11574653

Copy from another complaint, as I am having the same issue. Issue where multiple dashboard indicator lights coming on. Tire Pressure, ABS, Power Steering, and Traction Control lights specifically all on at the same time. Car typically drives fine but will intermittently not want to accelerate

NHTSA ODI 11574679

While performing a normal U-Turn at a stop sign, I turned the wheel all the way to the left. When the wheel reached it's max rotation to the left, the Power Steering light on the dash flashed for a second, but at the same time the whole car turned off and then back on. I was stopped mid-turn until the car restarted. Not knowing what happened, I continued the turn slowly and when the wheel reached the max rotation the same light flicker and car restart happened. I tested once again while parked and confirmed that when I turn the wheel completely to the left, the car restarts. My safety was put at risk due to other cars at the stop sign not anticipating my car stopping in the middle of the intersection. No accidents or injuries occured. Based on limited research, it appears this is a defect that has been reported before for my make and model of car. I have not had my car inspected at this time. There were no previous indicators (warnings, messages, or symbols), prior to the failure.

NHTSA ODI 11570470