Nov 28, 2018Brakes
AT SLOWER SPEED, BRAKES BECOME STIFF AND WAS UNABLE TO STOP VEHICLE. THE BRAKES DID NOT ENGAGE ALL THE WAY TO THE FLOOR AS NORMAL AND INSTEAD STOPPED ABOUT 1/4 OF THE WAY AND WAS SOLID EVEN WHEN PRESSING BOTH FEET ON THE BRAKE. ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME BUT SINCE I WAS AT SUCH A SLOW RATE OF SPEED I WAS ABLE TO ROLL A FEW FEET AND THE VEHICLE STOPPED. I HAD TO TURN THE VEHICLE COMPLETELY OFF AND START IT BACK UP AND IT SEEMED TO WORK FINE BUT THE NEXT TIME I WAS IN THE VEHICLE AT THE SLOW RATE OF SPEED, THE BRAKES THEN AGAIN WERE VERY HARD TO PRESS. I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE UNTIL THIS PROBLEM IS TAKEN CARE OF. I CONTACTED THE LOCAL DEALER AND THEY TOLD ME IT WOULD BE 5 DAYS UNTIL THEY COULD GET TO IT - DISAPPOINTED IN THAT CONSIDERING THE SEVERITY OF THE ISSUE.
NHTSA ODI 11154507
Nov 19, 2018Brakes
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES FAILED TO ENGAGE. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,200.
NHTSA ODI 11152408
Nov 19, 2018SteeringElectrical systemElectronic Stability Control (esc)
I HAVE HAD AN ON-GOING ISSUE WITH THE STEERING, ELECTRICAL AND POWER STEERING AND STABILITY CONTROL. I HAVE HAD REPEATED ISSUES WITH THE STABILITY CONTROL TURNING OFF, SUDDEN DROP IN ELECTRICAL POWER, THE STEERING WHEEL GETS VIOLENTLY YANKED OUT OF YOUR HANDS AND SOMETIME THE CAR COMPLETELY CUTS OFF. FORTUNATELY MOST HAVE BEEN AT SLOW SPEEDS OR ELSE THE CAR WOULD HAVE FLIPPED. IT IS THE EXACT SAME ISSUE OTHER MODELS HAVE BEEN RECALLED FOR BUT MY VIN IS NOT INCLUDED IN THAT RECALL. I AM AFRAID OF THIS ISSUE KILLING ME OR MY LOVED ONES SHOULD IT HAPPEN AT SPEED OR LEAVE US STUCK IN FRONT OF ON COMING TRAFFIC. ACCORDING TO MY DEALER THIS IS AN ISSUE THE MANUFACTURE HAS KNOW ABOUT FOR A WHILE. *TR
NHTSA ODI 11152453
Nov 14, 2018
THE SUNROOF OF MY 2015 GMC YUKON SPONTANEOUSLY SHATTERED WHILE DRIVING DOWN THE HIGHWAY AT NORMAL SPEED WITH A FEW NORMAL SIZED VEHICLES AND NO OVERPASSES NEARBY.
NHTSA ODI 11151623
Nov 13, 2018Steering
2015 YUKON DENALI. CONSUMER WRITES IN REGARDS TO ELECTRIC POWER STEERING SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE HAD MULTIPLE FAILURES THE DEALER WAS SUPPOSED TO REPAIR, BUT DID NOT AND CHARGED THE CONSUMER ANYWAY. THE CONSUMER SOLD THE VEHICLE, BUT REQUESTED TO NOT HAVE TO PAY THE REPAIR BILL FOR THE VEHICLE. *JS
NHTSA ODI 11150528
Nov 12, 2018
AIR CONDITIONER HAS FAILED FOR THE THIRD TIME IN 18 MONTHS WE'VE OWNED THIS VEHICLE. FIRST REPAIR 18 MONTHS AGO RESULTED IN "DEFECTIVE AIR CONDITIONING LINES" THAT WERE LEAKING, AND WAS REPLACED BY DEALERSHIP (COVERED BY AFTERMARKET EXTENDED WARRANTY). SECOND FAILURE OCCURRED JUNE 2018, AND SAME DEALERSHIP STATED COMPRESSOR DEVELOPED CRACKS AND HAD TO BE REPLACED (FORTUNATELY STILL UNDER AFTERMARKET EXTENDED WARRANTY). NOW, BEGINNING OF NOVEMBER 2018, SYSTEM HAS FAILED FOR A THIRD TIME AND IN LESS THAN 5 MONTHS FROM THE LATEST "REPAIR", AND UNFORTUNATELY MY EXTENDED AFTERMARKET WARRANTY HAS EXPIRED. I CAN UNDERSTAND A SYSTEM FAILURE ONCE, HAVE A DIFFICULT TIME WITH A SECOND FAILURE OF THE SAME SYSTEM WITHIN 3 YEARS, BUT QUESTION THE DEALERSHIP'S ABILITY TO DIAGNOSE AND FIX A PROBLEM AFTER A THIRD FAILURE IN AS MANY YEARS OF THE SAME SYSTEM. ABSOLUTELY LOVE THE VEHICLE ITSELF, BUT QUESTIONING GM'S RELIABILITY AND CUSTOMER SERVICE. I PURCHASED A NEW ESCALADE AND LOADED SILVERADO FROM THIS DEALERSHIP NEW AND HAD A FEW MINOR PROBLEMS WITH THOSE VEHICLES THAT THE DEALERSHIP FIXED. AFTER Y EARS OF OWNING THOSE, PURCHASED A NEWER MODEL ESCALADE AND HAD SEVERAL PROBLEMS THAT SEEMED UNUSUAL FOR THE AGE OF THE VEHICLE. I'VE HAD MY CURRENT YUKON IN THE DEALERSHIP SERVICE CENTER FOUR TIMES IN THE 22 MONTHS I'VE OWNED IT, AND HAVE BEEN DISAPPOINTED IN THE APPARENT DOWNTURN IN GM RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR CARS. IN ADDITION TO THE AC PROBLEM, HAVE ALMOST SIMULTANEOUSLY ENCOUNTERED A PASSENGER SIDE LED TAIL LIGHT FAILURE, WHICH AT AN APPROXIMATE $750 REPAIR MEANS THAT ON A 3 YEAR OLD VEHICLE, I APPARENTLY NEED TO BUDGET $250 PER YEAR TO ENSURE MY TAIL LIGHTS WORK. AGAIN, LOVE THE RIDE AND HANDLING OF THIS VEHICLE, BUT SINCE RELIABILITY APPEARS TO BE AN ISSUE WITH GM, MAY HAVE TO BEGIN LOOKING AT ANOTHER BRAND OF VEHICLE THAT IS MORE RELIABLE.
NHTSA ODI 11150986
Nov 12, 2018Electrical system
2015 YUKON PASSENGER LED TAIL LIGHT HAS FAILED. VEHICLE IS ONLY 3 YEARS OLD, AND IN ADDITION TO THE TAIL LIGHT FAILURE, HAVE HAD 3 AIR CONDITIONING SYSTEM FAILURES TO DATE. I DON'T KNOW HOW LONG THE TAIL LIGHT HAS BEEN INOPERABLE AS THERE WAS NO WARNING OR INDICATOR TO NOTIFY THE DRIVER OF A TAIL LIGHT PROBLEM. I ONLY DISCOVERED THIS PROBLEM WHILE FOLLOWING MY WIFE IN ANOTHER VEHICLE AS SHE WAS DRIVING THE YUKON. LOOKING AT THE COMPLAINTS LODGED ON BOTH ISSUES, I'M BEGINNING TO SERIOUSLY QUESTION GM'S RELIABILITY AND WILLINGNESS TO STAND BEHIND THEIR VEHICLE AND PARTS. ALWAYS THOUGHT LEDS WERE MORE RELIABLE, BUT LOOKING AT THE NUMBER OF COMPLAINTS LODGED, MY ASSUMPTIONS ARE APPARENTLY WRONG. A SIMPLE GOOGLE SEARCH ON YUKON TAIL LIGHT REPAIR ALSO SHOWS A COTTAGE INDUSTRY IN REPAIRING THESE LED TAIL LIGHTS HAS POPPED UP, WHICH INDICATES A SIGNIFICANT PROBLEM WITH THE DESIGN AND RELIABILITY OF THESE TAIL LIGHTS. IF THESE BUSINESSES ADVERTISE A LIFETIME WARRANTY ON THEIR REPAIRS, WHY CAN'T GM MAKE THE NECESSARY MODIFICATIONS TO THEIR TAIL LIGHTS TO IMPROVE THEIR RELIABILITY. ANY REASONABLE SEARCH SHOWS THE MAGNITUDE OF THIS ISSUE, SO WHY HASN'T THERE BEEN A RECALL ISSUED FOR THIS PROBLEM. WITH NO NOTIFICATION TO THE DRIVER OF THE VEHICLE OF A TAIL LIGHT ISSUE, THIS WOULD SEEM TO ME TO BE A SIGNIFICANT SAFETY HAZARD THAT COULD RESULT IN ACCIDENTS AND OR INJURIES/FATALITIES FROM ONE OR BOTH TAIL LIGHT FAILURES. IF LEDS ARE LESS RELIABLE THAN THE OLDER INCANDESCENT BULBS, THEN GO BACK TO THE OLDER STYLE BULBS THAT A VEHICLE OWNER CAN REPLACE FOR A FEW DOLLARS INSTEAD OF FORCING OWNERS TO HAVE THE DEALERSHIP REPLACE THE TAIL LIGHTS EVERY FEW YEARS AT $600-$750 PER INSTANCE. VERY CONCERNING AND UNSAFE. GM NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY.
NHTSA ODI 11150997
Nov 12, 2018Lights
RIGHT TAIL LIGHT ISN'T WORKING. JUST BOUGHT THE CAR.
NHTSA ODI 11151038
Nov 10, 2018Brakes
WHEN DRIVING IN STOP AND GO TRAFFIC OR CITY DRIVING THE BRAKE PEDAL WILL BECOME HARD TO PUSH AND LITTLE TO NO BRAKING POWER. BRAKES ARE FINE AT HIGH WAY SPEEDS.
NHTSA ODI 11150701
Nov 10, 2018Electrical system
HAD RIGHT BRAKE LIGHT REPLACED IN WARRANTY. THE LEFT REAR IS NOW OUT. THIS IS A DRIVING SAFETY ISSUE FM SHOULD BE RESPONSIBLE FOR
NHTSA ODI 11150742
Nov 8, 2018Lights
REAR LIGHTS AND BRAKE LIGHTS DO NOT WORK ON BOTH SIDES.
NHTSA ODI 11150053
Nov 7, 2018Lights
LED BRAKE LIGHTS GO OUT QUICKLY WITHOUT ANY WARNING ON THE DASHBOARD. MULTIPLE ONLINE COMPLAINTS OF SAME ISSUE TO THE POINT THAT MULTIPLE BUSINESSES ADVERTISE ABOUT THIS SPECIFIC FIX. DEALERSHIP WANTS $1500 FOR REPAIR OF BOTH AND DESPITE ONLINE ADVERTISEMENTS THEY DENY THIS IS A PROBLEM. THIS IS A SAFETY ISSUE SINCE WHATEVER THE CAUSE IT BYPASSES THE DASHBOARD ALARM. YOU HAVE TO FIND OUT VIA ACCIDENT, COLLISION, OR BY RECEIVING A TICKET.
NHTSA ODI 11149955
Oct 31, 2018SteeringSuspension
TL* THE CONTACT OWNS 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE VEHICLE HAD AN AGGRESSIVE SHAKE AT 40 TO 60 MPH AS WELL AS AT 70 MPH. THE DEALER CHARLES BOYD CHEVROLET CADILLAC BUICK GMC (250 RUIN CREEK RD, HENDERSON, NC 27536, 1-(252) 654-4593) HAD BEEN NOTIFIED OF THE FAILURE SEVERAL TIMES BUT HAD BEEN UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE MAY BE REPAIRED. IN ADDITION, THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING); HOWEVER THE REMEDY FOR THE RECALL PROVIDED NO SPECIFIC SOLUTION TO PREVENT THE FAILURE THAT THE VEHICLE WAS EXHIBITING AS WELL CONCERNING THE STEERING AND SUSPENSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THEY MAY BE ABLE TO PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 11144299
Oct 30, 2018Lights
BRAKE LIGHTS HAVE GONE OFF AND ON FOR THE LAST TWO YEARS BEFORE FINALLY GOING OUT. DEALERSHIP REFUSED THERE WAS A PROBLEM WHILE THE VEHICLE WAS UNDER WARRANTY AND NOW THE REPAIR WILL COST $1700
NHTSA ODI 11144101
Oct 30, 2018Steering
TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) LAST WEEK FOR HER POWER STEERING. THE POWER STEERING DID NOT WORK WHEN THE CONTACT ATTEMPTED TO MOVE FROM A PARKED POSITION. THE VEHICLE WAS DRIVEN TO DON SHETLER BUICK CHEVROLET (19400 CROWLEY EUNICE HWY, CROWLEY, LA 70526 (337) 514-4309) WHO THOUGHT THEY WOULD DO THE RECALL REPAIR BUT THEY FOUND OUT THAT THE POWER STEERING WAS DISCONNECTED. THEY DEALER CHARGED THE CONTACT FOR TWO HOURS OF LABOR SINCE THOSE REPAIRS WERE NOT INCLUDED IN THE RECALL. THE REPAIRS HAD BEEN COMPLETED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 72,000.
NHTSA ODI 11144213
Oct 29, 2018Lights
TL* THE CONTACT OWNS A 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE BRAKE LIGHT WAS REPLACED BY THE CONTACT BUT FAILED AGAIN A FEW DAYS LATER. THE VEHICLE WAS TAKEN TO CAPITOL BUICK GMC (408-335-7526, 909 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND THE CONTACT WAS TOLD THAT THE TAIL LIGHTS AND THE BRAKE LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI 11143798
Oct 24, 2018
DRIVER SIDE REAR BRAKE LIGHTS WORK INTERMITTENTLY.
NHTSA ODI 11142415
Oct 20, 2018Lights
DRIVER SIDE LEFT BRAKE LIGHT LED POOR QUALITY, FAILED. TURN SIGNAL WORKS, BRAKE LIGHT DOESN'T. LEDS ARE SUPPOSED TO LAST LONGER THAN INCANDESCENT BULBS (AND AT THE EXPENSIVE PRICE OF $500+ TO FIX THIS EACH TIME IT GOES OUT PEOPLE WILL BE LESS APT TO FIX), BUT THIS IS APPARENTLY A WIDESPREAD PROBLEM FROM LOOKING INTO IT. THERE WAS NO CATALYST THAT SET THE PROBLEM OFF, JUST FAILED ON ITS OWN.
NHTSA ODI 11141584
Oct 18, 2018Brakes
DRIVING AT A LOW SPEED THROUGH A DRIVE THROUGH AND MY BRAKES FAILED WHEN I TRIED TO STOP BEFORE PULLING OUT ONTO A CROSS STREET. PEDAL LOCKED, AND VEHICLE CONTINUED TO ROLL. AFTER STEPPING ON THE BRAKES A FEW TIMES THEY ENGAGED AGAIN. SAME PROBLEM HAPPENED AGAIN WHEN I WAS LEAVING A PARKING LOT, ONLY THIS TIME THE BRAKES WOULD NOT ENGAGE AFTER SEVERAL ATTEMPTS. I COASTED INTO A POTTED DECORATIVE TREE THAT STOPPED ME, SHIFTED INTO NEUTRAL AND BACK INTO DRIVE AND THEY BEGAN WORKING AGAIN. NO WARNING SIGNALS APPEARED ON DASH, AND BRAKES AND BRAKE FLUID HAVE BEEN CHECKED AND ALL ARE SATISFACTORY.
NHTSA ODI 11141195
Oct 12, 2018Lights
REAR TAIL LIGHT NOT WORKING
NHTSA ODI 11139970
Oct 12, 2018Lights
THE REAR LEFT LIGHT DOES NOT WORK CONSISTENTLY. I HAVE BEEN TOLD BY THE DEALER THE WHOLE LIGHT ASSEMBLY WILL HAVE TO BE REPLACE AT A COST OF $800. THE YUKON IS PASSED THE 3 YEAR WARRANTY BY A FEW MONTHS BUT BELOW THE 36000 MILES. THE EXTENDED WARRANTY DOESN'T COVER THE LIGHT ASSEMBLY EITHER. GO FIGURE. THIS SEEMS TO BE A COMMON PROBLEM WITH THE REAR LED LIGHTS ON THIS GMC SUV ACCORDING TO NUMEROUS WEB SITES.
NHTSA ODI 11140043
Oct 6, 2018Lights
PURCHASED MY 2015 GMC YUKON IN JUNE 2017. WHEN I INITIALLY PURCHASED THE VEHICLE EVERYTHING WAS FINE. AROUND MAY OR JUNE OF 2018 THE PASSENGER SIDE HEADLIGHT WAS FILLED WITH CONDENSATION AND I WAS QUOTED $1462 FOR LABOR AND PARTS. MIND YOU THE VEHICLE HAD LESS THAN 50K MILES ON IT. I SENT A COMPLAINT TO THE CORPORATE OFFICE AND ENDED UP PAYING $860 DOLLARS TO HAVE IT FIXED. HERE IT IS NOW OCTOBER AND NOW BOTH THE BRAKE LIGHTS ARE INTERMITTENTLY WORKING. I JUST TOOK THE TRUCK IN FOR A RECENT RECALL FOR A STEERING ISSUE. I'M NOT UNDERSTANDING WHY THERE ARE SO MANY ISSUES RELATED TO THE LIGHTS. SO I WILL NOW HAVE TO PAY GET THE TAILLIGHTS FIXED. THERE HAVE BEEN OTHER ISSUES NOT TESTED AND I AM CURRENTLY FLU AT THE POINT OF READING THIS VEHICLE IN.
NHTSA ODI 11138786
Oct 6, 2018SteeringCrash1 injury
WAS DRIVING ABOUT 7-10 MPH IN A WAL MART PARKING LOT WHEN THE STEERING ON MY 2015 GMC YUKON DENALI COMPLETELY GAVE OUT WHICH CAUSED ME TO SCRAP A POLE ON THE BACK DOOR BEHIND DRIVER. FINALLY WHEN VEHICLE CAME TO A COMPLETE STOP THE STEERING WHEEL WOULD FREELY SPIN AND NOT IN GAUGE THE TIRES TO ROTATE. HAD THE VEHICLE TOWED TO THE NEAREST GMC DEAR SHIP TO HAVE THEM ASSES THE PROBLEM AND TOLD THEM THIS HAS TO BE FROM THE ROOT CAUSE OF A RECALL THAT A SENSOR WILL LOSE TEMP CONNECTION WITH STEERING AND MAY CAUSE AN ACCIDENT. WHICH DID AS WELL AS INJURY TO MY WIFE WHO WAS DRIVING. NOW THE VEHICLE IS AT THE GMC DEALERSHIP GIVING ME A RUN A ROUND THAT THE STEERING COLUMN MAGICALLY SNAPPED AND NEEDS TO BE COVERED THROUGH EXTENDED WARRANTY. I HAVE AN OPEN COMPLAINT WITH THE DEALERSHIP AS WELL AS GMC IT SELF. PLEASE IF YOU OWN THIS YEAR VEHICLE BE VERY CAREFUL THIS COULD HAVE BEEN A REALLY HORRIBLE SITUATION.
NHTSA ODI 11138813
Oct 4, 2018SteeringWheelsCrash
DURING MANEUVER IN PARKING LOT TRYING TO TURN AROUND STEERING GOT EXTREMELY STIFF WHICH RESULTED IN ME RUNNING INTO SIDE WALK, RAMP. THE ONLY PART OF MY VEHICLE THAT WAS DAMAGE WAS THE DRIVER SIDE FRONT WHEEL. CURB RASH BEYOND REPAIR. AT THE TIME I WAS NOT AWARE OF VEHICLE RECALL AND DID NOT FILE AN ACCIDENT REPORT.
NHTSA ODI 11133285
Sep 30, 2018Electrical systemLights
DRIVERS AND PASSENGER BRAKE LIGHT GO OUT INTERMITTENTLY. PASSENGER STAYS OFF FOR LONG PERIODS OF TIME. LOOKED INTO REPLACING NO IDEA IF IT WILL FIX THE PROBLEM. COST AT LEAST $500. EACH PARTS ONLY. I HAVE SEEN SO MANY OTHER VEHICLES LIKE MINE SAME PROBLEM. HEADLIGHTS ALSO GOING OUT, WATER INSIDE OF COVER. LED AND TURN SIGNAL WENT OUT ON DRIVERS SIDE REPLACED FOR A COST OF $900.00, (JUST FOR THE HEADLIGHT) AGAIN NO GUARANTEE IT WILL KEEP WORKING. ALSO BATTERY WENT DEAD REPLACED BATTERY. NEW BATTERY ALSO WENT DEAD. CAR ALARM WENT OFF THE NIGHT BEFORE BATTERY DEAD IN THE MORNING. HAS BEEN IN THE SHOP 3 WEEKS NOW. SAME THING HAPPENS ALARM GOES OFF KILLS BATTERY. SHOWS MASSIVE DRAIN AND SET ABOUT 32 CODES. THE DRAIN DOESN'T REGISTER AFTER THAT. RECHARGE BATTERY CAR IS NOT RUNNING WHEN THIS HAPPENS. PROBLEM REPEATS EVERY TIME AFTER CHARGING THE BATTERY. SOMETHING IN THE WIRING IS SHORTING OUT. TESTED BOTH BATTERIES THEY BOTH TEST GOOD. AFRAID OF WHAT WILL HAPPEN NEXT WITH THE ELECTRICAL ON THE VEHICLE. NOT SURE IF THE LIGHTS HAVE ANYTHING TO DO WITH THIS OR NOT. WHEN ORDERING HEADLIGHT AND ASKING ABOUT BRAKES TOLD BY DEALER PARTS THEY SURE ARE SELLING A BUNCH OF THESE. I HAVE HAD PEOPLE DRIVING DOWN THE ROAD STOP ME TO TELL ME MY BRAKE LIGHT IS OUT. I DID NOT KNOW THAT THE TURN SIGNAL ON THE FRONT WAS NOT WORKING UNTIL A CAR PULLED OUT IN FRONT OF ME WHILE WAITING TO MAKE A LEFT TURN. I GOT OUT AND LOOKED AT THE LIGHT AND IT WAS NOT WORKING. I CANNOT DRIVE THE VEHICLE AT ALL BECAUSE IT KEEPS DRAINING THE BATTERY. I HAVE A ASE CERTIFIED MASTER TECHNICIAN WORKING ON THE VEHICLE IN A REPUTABLE SHOP.
NHTSA ODI 11132402