What 318 owners told NHTSA about the 2015 GMC Canyon

The contact's grandmother owned a 2015 GMC Canyon. The contact stated that her grandfather was driving approximately 60 MPH on the freeway while her grandmother was occupying the front passenger's side seat. The contact stated that while the driver was attempting to switch to the right lane, the steering wheel locked up and the vehicle shut off unexpectedly. The driver was unable to pull to the side of the road and turned on the hazard lights. The contact stated that another van driving 80 MPH crashed into the vehicle, and the van caught on fire; however, the vehicle of the contact's grandparents did not catch on fire. The vehicle was then rear-ended by three other vehicles, causing the bed of the vehicle to be smooshed into the cab, and the driver's side of the vehicle was smooshed into the center divider wall. The center divider wall might have been damaged. The driver sustained whiplash and was thrown across his wife's lap. The emergency services assisted the driver out of the vehicle and put the driver on a stretcher. The contact's grandmother was assisted out of the vehicle. The contact stated that only the driver's side and passenger's side curtain air bags deployed. The driver was transported to the hospital by emergency services. The contact stated that the driver sustained a crushed spine and severed lower nerves, causing the lower body paralysis. Additionally, the driver sustained broken ribs, 15-20 staples across his head, ruptured lungs, which caused a loss of 7 pints of blood. The driver received a transfusion of 5 pints of blood. The driver's wife sustained a bruised right cheekbone, soreness on the face, the hand, the thumb, and the body. Both passengers were currently receiving medical assistance. It was unknown whether the other drivers sustained injuries. A police report was filed, and the police confirmed that four vehicles had crashed into the vehicle. The police report information was not available. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11683688

The contact owns a 2015 GMC Canyon. The contact stated that while driving on several occasion at various speeds, the vehicle lost power steering assist functionality and the steering wheel became stiff. The contact stated that the traction control and another unknown warning light was illuminated during each failure. Additionally, the contact stated that on one occasion while his wife was driving approximately 50-55 MPH, the vehicle lost power steering assist functionality, the steering wheel became stiff, and the vehicle ran off the road into a ditch. The vehicle was undamaged and operable but needed to be pulled out of the ditch by the tow truck. The contact stated that the traction control and an unknown warning light was illuminated during the failure. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000.

NHTSA ODI 11660371

Nov 14 2024 my truck steering locked up and lost lighting/ front lights including interior and crash into another vehicle head on going 65 mph. Also no airbag deployed. I hit my chest hard. Need help. Water damaged now after I crashed and now won’t start. Smoke wire smells so disconnected battery. I feel unsafe taking this vehicle in repair without any recalls. This happen all at one time, still paying the loan on the vehicle. Paid almost 29,000. Been in no fault account. Help. Need help reporting issues to insurance to fix the crashed truck or total loss this model. Was scary

NHTSA ODI 11628468

I WAS TAKING A CORNER TO GO UP TO MY ROAD AND THEN MY POWER STEERING CHIME WENT OFF POSTING POWER STEERING HAS FAILED, THEN A MESSAGE SAYING THE STABILITY CONTROL ISN'T FUNCTIONAL. I DROVE INTO A SMALL DITCH BECAUSE I COULDN'T TURN MY WHEEL. I WAS AT A SLOW SPEED. I TURNED OFF THE TRUCK, AND THE WARNING WENT AWAY. THIS HAS HAPPENED AT LEAST 8 TIMES AND HAVE TAKEN IT TO TWO DEALERS AND THE FINAL DEALER SAID I COULDN'T DRIVE THE TRUCK UNTIL I REPLACE THE RACK & PINION ASSY. HE HAS SAID THIS SHOULD BE PART OF THE RECALL. MY TRUCK WAS BUILT DEC 05, 2014 AND INSPECTED ON JAN 01, 2015. THIS JUST COSTED ME $1700.00. SPRINGFIELD OR RECALL NUMBER 16V054000 RECALL DATE 02/01/2016 GM RECALL: 15595 AND NOW AN OPEN INVESTIGATION. COMPONENT: STEERING: ELECTRIC POWER ASSIST SYSTEM SUMMARY GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2015 CHEVROLET COLORADO VEHICLES MANUFACTURED JANUARY 6, 2015, TO MARCH 17, 2015, AND 2015 GMC CANYON VEHICLES MANUFACTURED JANUARY 6, 2015, TO MARCH 19, 2015. A POOR ELECTRICAL CONNECTION WITHIN THE STEERING GEAR CONNECTOR MAY CAUSE A LOSS OF POWER STEERING ASSIST. CONSEQUENCE: A LOSS OR REDUCTION IN POWER STEERING ASSIST MAY INCREASE THE RISK OF A CRASH. WHAT OWNERS SHOULD DO: GM WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STEERING GEAR TORQUE SENSOR COVER ASSEMBLY, FREE OF CHARGE. THE RECALL BEGAN MARCH 1, 2016. OWNERS MAY CONTACT CHEVROLET CUSTOMER SERVICE AT 1-800-222-1020 OR GMC CUSTOMER SERVICE AT 1-800-462-8782. GM'S NUMBER FOR THIS RECALL IS 15595.

NHTSA ODI 11191695