What 318 owners told NHTSA about the 2015 GMC Canyon

The contact's grandmother owned a 2015 GMC Canyon. The contact stated that her grandfather was driving approximately 60 MPH on the freeway while her grandmother was occupying the front passenger's side seat. The contact stated that while the driver was attempting to switch to the right lane, the steering wheel locked up and the vehicle shut off unexpectedly. The driver was unable to pull to the side of the road and turned on the hazard lights. The contact stated that another van driving 80 MPH crashed into the vehicle, and the van caught on fire; however, the vehicle of the contact's grandparents did not catch on fire. The vehicle was then rear-ended by three other vehicles, causing the bed of the vehicle to be smooshed into the cab, and the driver's side of the vehicle was smooshed into the center divider wall. The center divider wall might have been damaged. The driver sustained whiplash and was thrown across his wife's lap. The emergency services assisted the driver out of the vehicle and put the driver on a stretcher. The contact's grandmother was assisted out of the vehicle. The contact stated that only the driver's side and passenger's side curtain air bags deployed. The driver was transported to the hospital by emergency services. The contact stated that the driver sustained a crushed spine and severed lower nerves, causing the lower body paralysis. Additionally, the driver sustained broken ribs, 15-20 staples across his head, ruptured lungs, which caused a loss of 7 pints of blood. The driver received a transfusion of 5 pints of blood. The driver's wife sustained a bruised right cheekbone, soreness on the face, the hand, the thumb, and the body. Both passengers were currently receiving medical assistance. It was unknown whether the other drivers sustained injuries. A police report was filed, and the police confirmed that four vehicles had crashed into the vehicle. The police report information was not available. The vehicle was towed to a tow lot, where it was totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11683688

Second email and attempt Truck is sitting untouched after a major accident. Please reach back [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11629802

Nov 14 2024 my truck steering locked up and lost lighting/ front lights including interior and crash into another vehicle head on going 65 mph. Also no airbag deployed. I hit my chest hard. Need help. Water damaged now after I crashed and now won’t start. Smoke wire smells so disconnected battery. I feel unsafe taking this vehicle in repair without any recalls. This happen all at one time, still paying the loan on the vehicle. Paid almost 29,000. Been in no fault account. Help. Need help reporting issues to insurance to fix the crashed truck or total loss this model. Was scary

NHTSA ODI 11628468

TL* THE CONTACT OWNS A 2015 GMC CANYON. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO ALLEN TILLERY AUTO (4573 CENTRAL AVE, HOT SPRINGS, AR), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS INVALID.

NHTSA ODI 11174942