What 260 owners told NHTSA about the 2015 GMC Acadia Limited

BOTH BREAKLIGHTS NO LONGER WORK DUE TO FAULTY ELECTRICAL PANEL.

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TIRES. THEY ARE GOODYEAR FORTERO 255/65/18. THEY ARE DRY ROTTING IN THE CENTER OF THE TIRE, THEY DO NOT HOLD AIR WELL, THERE IS ONLY 33,000 MILES ON THE VEHICLE.

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TL* THE CONTACT OWNS A 2015 GMC ACADIA. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO CANTIN CHEVROLET (623 UNION AVE, LACONIA, NH 03246) WHERE IT WAS DIAGNOSED THAT THE PRESSURE HOSE AND POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000.

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I HAVE REPEATEDLY BEEN HAVING PROBLEMS WITH MY POWER STEERING IN MY 2015 GMC ACADIA. I HAVE SPENT NEARLY $2000 HAVING TWO POWER STEERING LINES REPLACED, AS WELL AS HAVING THE POWER STEERING FLUIDS FLUSHED. NEITHER REPAIR HAS CORRECTED MY PROBLEMS. THE POWER STEERING BECOMES VERY STIFF AT LOW SPEED'S, FOR EXAMPLE IN PARKING LOTS. IN ADDITION THE STEERING IS VERY NOISY AND MAKES A WHINING NOISE AT LOW SPEEDS. MY SERVICE GARAGE INDICATED I MAY NEED A NEW POWER STEERING PUMP (ANOTHER $1500) ... MY VEHICLE ONLY HAS 70,000 MILES. I'VE SEEN MANY SIMILAR COMPLAINTS AND KNOW THAT GM HAS RECALLED SOME OTHER MODELS FOR THIS ISSUE. WHEN WILL THE 2015 ACADIA BE ADDED TO THE LIST?

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WHILE SITTING PARKED, I STARTED THE VEHICLE. I PUT THE VEHICLE IN REVERSE, PRESSED THE ACCELERATOR AND AS I WAS BACKING UP THE POWER STEARING WENT OUT. I IMMEDIATELY STOPPED, TURNED THE VEHICLE OFF, WAITED A MOMENT, THEN STARTED THE VEHICLE BACK UP AND THE POWER STEERING PROCEEDED TO WORK AGAIN. ANOTHER TIME, MY WIFE WAS DRIVING AND THE POWER STEERING STOPPED WORKING. SHE PULLED OVER, PARKED, TURNED THE VEHICLE OFF, BACK ON, AND IT WORKED FINE ONCE AGAIN.

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TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH FOUR GOODYEAR FORTERA HL TIRES, SIZE: P255/65R18. THE CONTACT NOTICED THAT THE TIRES WERE DRY ROTTING TO THE TREAD. ALL FOUR TIRES FAILED A TIRE INSPECTION. AN INDEPENDENT MECHANIC DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES HAD NOT BEEN INSPECTED BY A GOODYEAR AUTHORIZED TIRE FACILITY. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V044000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS NOT AVAILABLE. THE DOT NUMBER WAS UNKNOWN.

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IST TIME-CAR STATIONARY-STARTED CAR AND IT STARTED SHAKING-TRACTIONARY CONTROL WARNING CAME ON-TURNED CAR OFF-WAITED A FEW MINUTES AND TURNED IT ON AND IT WAS FINE -THE NEXT DAY AFTER DRIVIING 250 MILES IT HAPPENED AGAIN AFTER STOPPING FOR A TOLL BOOTH-THE CAR SHUT DOWN WITH THE SAME WARNING-AFTER TWO TRIES IT STARTED AND WE DROVE TO A CHEVROLET DEALER AND THEY REPLACED THE THROTTLE BODY

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THE ACADIA HAS SIDE DETECTION SENSOR ISSUES RELATED TO POOR DESIGN AND/OR THE ELEMENTS (GM SERVICE TEAMS WORDS NOT MINE). IF THIS IS TRUE, AM I, AS THE CUSTOMER SUPPOSED TO PAY FOR THE BAD ENGINEERING DECISIONS MADE BY GM ENGINEERS? OR IF THE SENSORS FAILED DUE TO THE ELEMENTS, AM I NOT TO DRIVE MY AWD ACADIA OUTSIDE? I'M A LITTLE CONFUSED ON WHY THE RESPONSIBILITY OF THE REPAIR COST FALLS ON MY SHOULDERS WITH THE ABOVE-MENTIONED BEING THE ROOT CAUSES. JODY IN THE SERVICE DEPARTMENT PERSONALLY TOLD ME THAT THE SENSORS WOULD PROBABLY NEED TO BE REPLACED EVERY 1 TO 2 YEARS AT A COST OF $1,200 PER TIME, AND BECAUSE OF THIS PEOPLE HAVE EVENTUALLY GIVEN UP AND TRADED IN THEIR VEHICLES (I CAN'T SAY I BLAME THEM). I'VE BEEN A TRIED AND TRUE CHEVY/GMC FAN, BUT THAT KIND OF CUSTOMER CARE HAS SWAYED MY OPINION. I'VE REACHED OUT TO GM CORPORATE, BUT THEY WERE NOT HELPFUL EITHER. THE LACK OF SUPPORT ON A 3-YEAR-OLD $55,000 VEHICLE IS ASTONISHING.

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AUTO HAS 31000 MILES ON IT AND THE POWER STEERING PUMP HAS FAILED. POWER STEERING WOULD WORK INTERMITTENTLY AND SOMETIMES FAIL COMPLETELY. VERY DANGEROUS SITUATION.

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THERE IS A DEFECT IN WHICH WATER LEAKS INSIDE THE VEHICLE AND GETS INTO THE FUSE BOX AND CAUSES ISSUES WITH THE VEHICLE IGNITION SWITCH, DAMAGE TO THE FUSES, DRAINING THE BATTERY ETC.

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WE BOUGHT OUR 2015 DENALI 1 YEAR AGO AND HAVE APPROX 50,000 MILES AND THE PASSENGERS SIDE TAIL LIGHT IS OUT. AFTER RESEARCHING TAILLIGHT PROBLEMS FOR MY MAKE AND MODEL THIS SEEMS TO BE A VERY COMMON ISSUE. THIS SHOULD BE CONSIDERED AS A RECALL BUT WHEN LOOKED INTO, I SEE IT IS NOT. ITS A SHAME TO SPEND SO MUCH MONEY ON A VEHICLE TO HAVE THE TAIL LIGHT OUT AT 3 YEARS (AFTER FACTORY WARRANTY IS ALREADY OUT) AND YOU HAVE TO REPLACE THE WHOLE TAIL LIGHT INSTEAD OF ONE PIECE.

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AT JUST UNDER 1 YEAR OLD THE RACK AND PINNON WENT OUT. REPLACED UNDER WARRANTY. THEN AT JUST OVER 3 YEARS OLD IT WENT OUT AGAIN ON TOP OF THAT FOR THE LAST 9-12 MONTHS THE ENGINE WILL REV UP AND ACCELERATE ON IT'S OWN AFTER IT WILL CHUG FOR A BIT THEN THE SENSOR STABILITRAK WARNING COMES ON THEN IT WILL SAY TRACTION CONTROL OFF THEN IT WILL SAY ITS BACK ON. I HAVE ALSO HAD IT WHERE IT WILL LOOSES ENGINE POWER AND YOU CAN BARELY GET IT TO GO WHEN PUSHING THE GAS PEDAL. IT'S DONE THIS SERIES OF EVENTS ABOUT 10 TIMES. IT HAPPENS WHEN DRIVING, WHEN IN PARK, AND WHILE SITTING AT A RED LIGHT. NO RHYME OR REASON TO IT. BUT IT IS PRETTY UNSAFE WHEN A VEHICLE WILL ACCELERATE ON ITS OWN DRIVING ANYWHERE! NOT TO MENTION THAT A RACK AND PINNON SHOULD NOT GO OUT 2XS IN LESS THAN 3 YEARS LET ALONE ON A VEHICLE THAT COST 45,000+ THAT WAS PURCHASED TO ORDER BRAND NEW! THESE KIND OF COSTLY REPAIRS MIGHT I MENTION AREN'T COVERED UNDER THEIR POWER TRAIN WARRANTY, THOUGH RACK AND PINNON IS PART OF THE STEERING COMPONENT. ALSO THIS SUMMER AT LESS THAN 4 YEARS OLD THE AC QUIT WORKING SO I WENT IN 90 DEGREE TEMPS WITH A BABY AND NO AC UNTIL WE HAD A CHANCE TO RECHARGE IT WITH REFRIGERANT.

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STEERING NOISE ...NOISE WHINING SOUND COMES FROM STEERING COLUM WHEN THE VEHICLE IN MOTION AT LOW SPEED BACKING WHILE TURNING INTO PARKING SPACE OR ENTERING SPACE..DEALERSHIP @ WINKELLY GMC IN CLARKSVILLE, MD CANNOT SAY WITH ANY CERTAIN WHAT THE PROBLEM MAY BE ...BUT DO ADMIT THERE IS A PROBLEM WITH NOISE FROM THE STEERING WHEEL AND OTHER VEHICLES OF GMC HAD BEEN RECALLED BUT NOT THIS PARTICULAR MODEL....NO WARRANTY...DEALER SUGGEST TO KEEP AN "EYE" ON IT...WAIT UNTIL THE NOISE BECOMES EVEN LOUDER...

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HAD CAR SERVICED AT DEALERSHIP 11/02/18 BECAUSE ENGINE LIGHT ON. 11/07/18 STARTED VEHICLE NOTICED RUNNING LOUDER THAN USUAL, WHEN I SHUT OFF VEHICLE, FAN STILL RUNNING. NOTICE GAS HANDLE SEEMS TO FLUCTUATE. STARTED VEHICLE, IT MADE THUMPING NOISE, THEN SHUT OFF BY ITSELF. ENGINE LIGHT ON. STARTED VEHICLE AND IT ACCELERATED/REVVED HIGH. TRIED TO START VEHICLE, MADE CLICKING SOUND BUT NEVER TURNED/STARTED, STRONG SMELL OF GAS. ALL INSTANCES VEHICLE WAS STATIONARY.

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TL* THE CONTACT OWNS A 2015 GMC ACADIA EQUIPPED WITH GOODYEAR, TIRE LINE: FORTERA, AND TIRE SIZE: P255/65/R18 TIRES. THE CONTACT STATED THAT WHILE THE VEHICLE WAS TAKEN FOR SERVICED, THE TECHNICIAN NOTICED A CRACK ON THE INSIDE ON THE FRONT DRIVER SIDE TIRE. THE TIRE WAS ROTATED BUT WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. THE TIRE FAILURE MILEAGE WAS 78,000. THE DOT NUMBER WAS 4BXMARDR.

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WHILE DRIVING IN HEAVY RAINS, THE PASSENGER'S SIDE WINDSHIELD WIPER STOPPED WORKING ON MY 2015 GMC ACADIA DENALI. THE DRIVER'S SIDE SO FAR IS STILL WORKING. THIS OCCURRED AT THE WORST POSSIBLE TIME IN MY AREA OF MASSACHUSETTS. WE WERE EXPERIENCING HEAVY DOWNPOURS AND RAIN DUE TO THE REMNANTS OF HURRICANE FLORENCE. I CONTACTED THE GMC DEALER, THE ASSOCIATE ADVISED IT WAS NOT COVERED. I FEEL THIS IS AN EXTREMELY DANGEROUS FAILURE OF SAFETY ON A VEHICLE THAT IS ONLY 3 YEARS OLD. MY VISIBILITY WAS DIMINISHED AND LUCKILY I WAS CLOSE TO HOME. I DID NOT FEEL SAFE DRIVING BECAUSE I DIDN'T KNOW WHEN OR IF THE OTHER WIPER WOULD FAIL. I BROUGHT THE VEHICLE TO BE SERVICED TODAY.

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ON SEPTEMBER 4, 2018 I WAS GETTING ON THE HIGHWAY WHEN MY STEERING WHEEL LOCKED UP AND I HIT A CONCRETE BARRIER. THE OFFICER COULD NOT TURN MY STEERING WHEEL AND THE REPAIR ESTIMATE GUY SAID THAT WHEN OPERATING THE VEHICLE TO TEST THE STEERING THE POWER WOULD COME AND GO. THE STEERING WOULD BE SOFT AND WHEN TRYING TO TURN, THE STEERING WOULD BECOME DIFFICULT TO OPERATE. MOST OF THE REVIEWS THAT I READ HAVE THE SAME ISSUE BUT THEIR MODELS ARE OLDER THAN MINE. MY ACADIA IS A 2015 WHEN IS THIS SAFETY HAZARD GOING TO BE CORRECTED? IT HAS BEEN 8 YEARS (2007) SINCE THIS STEERING MALFUNCTION WAS DISCOVERED AND MY VEHICLE WAS PUT INTO PRODUCTION AND GMC IS STILL PUTTING PEOPLE AT RISK WITH THEIR CONTINUED USE OF THE SAME STEERING DESIGN, MATERIALS, ASSEMBLY OR WHATEVER IT IS THAT CAUSES THIS MALFUNCTION. SOMETHING NEEDS TO CHANGE IN ORDER TO KEEP EVERYONE SAFE.

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GOODYEAR FORTERA HL P255/65R18 109S TIRES - MY CAR WAS PARKED YESTERDAY FOR A SHORT TIME WHEN THE REAR RIGHT TIRE DEFLATED FOR NO REASON. THE SPARE WAS PUT ON THE CAR AND DRIVEN 10 MILES HOME. TODAY THE VEHICLE WAS DRIVEN TO THE TIRE REPAIR SHOP TO BE LOOKED AT BECAUSE THERE WAS A STRAIGHT CRACK IN THE CENTER OF THE TREAD. AS THE CAR WAS SLOWED DOWN TO TURN IN THE TIRE SHOP THE LEFT TIRE "POPPED" AND DEFLATED. UPON INSPECTION OF THIS TIRE, THE SAME STRAIGHT CRACK IN THE CENTER OF THE TIRE IS CONFIRMED. GOODYEAR RECALLED THIS TIRE FOR THIS SAME ISSUE AND THE TIRE NEEDS INVESTIGATED FOR ADDITIONAL PRODUCTION TIMES.

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IMMEDIATELY AFTER FILLING THE TANK WITH GAS, I STARTED THE ENGINE AND IT ACCELERATED TO FULL CAPACITY. THE ENGINE HAD MADE CLICKING SOUNDS, AND OTHER SOUNDS WHEN IT STARTED.

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THIS COULD HAVE BEEN RESOLVED UNDER WARRANTY, BECAUSE AT THE TIME I HAD LESS THAN 36,000 MILES BUT THE CAR WAS AT 38 MONTHS WHEN THE AIR CONDITIONER WENT OUT AND BLOWING WARM AIR WHEN THE SUMMER TIME TEMPS WERE IN THE 90S. I TOOK IT TO MY GMC SERVICE DEPT AND WAS TOLD THE EVAPORATOR NEEDED TO BE REPLACED. THE PROBLEM WAS IT IS A LABOR INTENSIVE REPAIR THAT REQUIRES REMOVAL OF THE DASHBOARD TO GET TO THE EVAPORATOR. $1500 LATER I NOW HAVE COOL AIR IN THE CAR I PAID $40,000 FOR. AFTER THE FACT I DECIDED TO SEARCH THE WEB TO SEE IF THIS WAS A COMMON PROBLEM, AND IT WAS. BARELY 3 YEARS OLD AND THE AIR CONDITIONER NEEDS MAJOR REPAIR?? GMC SHOULD BE ASHAMED OF THEMSELVES! I HAVE A 13 YEAR OLD CHEVY TRAILBLAZER WITH 168,000 MILES AND THE AC WORKS AS GOOD AS THE DAY I BOUGHT IT. SO, IS THIS THE NEW NORMAL FOR GM? NOT GOOD ENOUGH THAT CARS TODAY COST WHAT YOU COULD BUY A HOUSE FOR NOT LONG AGO.NOW THEY BUILD THEM TO SELF DESTRUCT ONE SYSTEM AT A TIME TO KEEP THE PROFITS ROLLING IN.

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BOUGHT CAR 10-11 DAYS AGO USED. 35K MILES. SMELLED LIKE BRAKES WERE LEFT ON. STOPPED AND CHECKED. NOTHING. AC QUIT

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MY CAR LOST POWER STEERING WHILE I WAS PULLING OUT OF A PARKING SPACE AND CONTINUED INTERMITTENTLY AS I DROVE! THE POWER STEERING PUMP HAD TO BE REPLACED BECAUSE IT WAS DEEMED TO BE LEAKING AND FAILING. THIS IS THE EXACT SAME PROBLEM FOR WHICH MODELS 2007-2011 WERE RECALLED. ESTIMATES TO REPAIR ARE ABOUT $1,000. I HAVE LOST THE USE OF MY CAR SINCE JULY 14, REPAIRS ARE SCHEDULED FOR AUGUST 18, 2018. COMPLETELY DISSATISFIED WITH MY DEALER, BOWSER, PLEASANT HILLS, PA. THIS IS THE MOST UMSAFE CARE I HAVE EVER DRIVEN! THE COMPUTER CONTROLS REQUIRE DRIVER TO TAKE EYES OFF THE ROAD TO DO EVERYTHING! VOICE CONTROLS NEVER WORK PROPERLY. COMPUTER SYSTEM HAS BEEN FIXED TWICE THEN FINALLY REPLACED. I TRIED TO RETURN CAR DAYS AFTER BUYING IT AND DEALER REFUSED.

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INJECTORS STICKING OPEN. BROUGHT TO DEALER AT 26,000 MILES AFTER IT BROKE DOWN 200 MILES AWAY. THAT WAS AFTER THE GMC DEALERSHIP TOLD US IT SHOULD BE OK TO DRIVE. INJECTOR STUCK OPEN AND THE DEALER WE BROKE DOWN AT SAID THE VEHICLE COULD CATCH FIRE IF WE KEPT DRIVING. THEY REPLACED THE INJECTOR THAT WAS THE ISSUE. NOW LAST WEEK ANOTHER DIFFERENT INJECTOR FAILED. THIS TIME THE INSIDE OF THE VEHICLE FILLED WITH THE SMELL OF FUEL AND WAS VIOLENTLY SHAKING ON THE ROAD. WE COULDN'T PULL OVER RODGER AWAY BECAUSE WE WEREN'T ON A SAFE ROAD TO STOP AT. ENDED UP DRIVING IT TO THE NEAREST GAS STATION. MY WIFE AND SON WERE IN THE CAR SCREAMING AND CRYING AT HOW BAD THE CAR WAS DRIVING AND SMELLED. WE WERE VERY FEARFUL THE CAR WAS GOING TO CATCH ON FIRE. GMC ONCE AGAIN STATES IT'S AN ISOLATED INCIDENT AFTER IT'S HAPPENED TWICE WITHIN MONTHS. AND THEY REFUSE TO REPLACE ALL INJECTORS OR RECALL THE VEHICLE. WE TOLD THEM WE DIDN'T FEEL SAFE DRIVING IT BUT THEY DON'T CARE TO HEAR IT. BOTH TIMES WE WERE DRIVING BETWEEN 55-70MPH AND IT'S A VERY SCARY UNSAFE FEELING WHEN IT HAPPENS.

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BOTH LED BRAKE LIGHTS HAVE FAILED. IF YOU TAP THEM THEY WOK FOR A MINUTE BUT WHEN DRIVING THEY GO OUT AGAIN. THE SEAT VIBRATES TO ALERT YOU OF OBSTACLES BUT THE MOTOR IN THE SEAT ONLY WORK PERIODICALLY. THE REAR WINDOW WIPER HAS FAILED. THE YUKON HAS BEEN DRIVEN 3 YEARS AND 50K MI AND NOW NEEDS THOUSANDS OF DOLLARS IN REPAIRS BECAUSE OF THE DEFECTIVE PARTS USED.

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